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PowerVu D9230 Entire Manual

Master commercial receiver
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M
aster Commercial Receiver
Model D9230

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  • Page 1 Commercial Receiver Model D9230...
  • Page 2 Please read this entire guide Veuillez lire entièrement ce guide Bitte das gesamte Handbuch durchlesen Sírvase leer completamente la presente guía Si prega di leggere completamente questa guida Important Please read this entire guide before you install or operate this product. Give particular attention to all safety statements.

  • Page 5: Safety Precautions

    Connect this product only to the power source that is indicated on the back panel of this • product. If this product does not have a mains power switch, the power cord serves this purpose. • continued on next page Model D9230 Master Commercial Receiver...
  • Page 6 Always use a fuse that has the correct type and rating. The correct type and rating is • indicated on this product. Always disconnect all power cables before you change a fuse. • Factory service Refer service only to service personnel who are authorized by the factory. • Model D9230 Master Commercial Receiver...
  • Page 7 être facilement accessible. Ne branchez ce produit qu'à la source d'alimentation indiquée sur son panneau arrière. • Si ce produit n'a pas d'interrupteur d'alimentation générale, le cordon d'alimentation remplit • ce rôle. suite page suivant Model D9230 Master Commercial Receiver...
  • Page 8 Utilisez toujours un fusible de type et de valeur corrects, indiqués sur le produit. • Débranchez toujours tous les cordons d'alimentation avant de changer un fusible. • Réparations effectuées à l'usine Ne confiez les travaux de réparations qu'au personnel autorisé par l'usine. • viii Model D9230 Master Commercial Receiver...
  • Page 9 • unmittelbarer Nähe des Gerätes befinden. Die Netzversorgung muß den auf der Rückwand des Gerätes angegebenen Werten • entsprechen. Falls sich kein Hauptschalter am Gerät befindet, dient das Netzkabel diesem Zweck. • Fortsetzung nächste seite Model D9230 Master Commercial Receiver...
  • Page 10 Grundsätzlich eine Sicherung der richtigen Ausführung und Leistung verwenden. Diese • sind am Gerät angegeben. Vor Auswechseln der Sicherung stets alle Netzkabel entfernen. • Hersteller-Wartung Wartungsarbeiten sind nur durch vom Hersteller autorisierte Techniker vorzunehmen. • Model D9230 Master Commercial Receiver...
  • Page 11 Conecte este producto únicamente a la fuente de suministro eléctrico indicada en el panel • posterior del producto. Si el producto no tiene interruptor para la linea principal, utilice el cordón toma de corriente • para este propósito. Sigue en la próxima página Model D9230 Master Commercial Receiver...
  • Page 12 Use siempre un fusible del tipo y clasificación correctos. El tipo y la clasificación correctos están • indicados en el producto. Desconecte siempre todos los cables eléctricos antes de cambiar un fusible. • Revisión y reparación de fábrica Solo personal aprobado por la fábrica puede darle servicio al producto. • Model D9230 Master Commercial Receiver...
  • Page 13 Collegare questo prodotto solamente alla fonte di alimentazione indicata sul pannello • posteriore di questo prodotto. Se questo prodotto non è dotato di un interruttore principale, il cavo di alimentazione funge • a questo scopo. Continua alla pagina seguente xiii Model D9230 Master Commercial Receiver...
  • Page 14 • nominale corretta sono indicati su questo prodotto. Staccare sempre tutti i cavi di alimentazione prima di sostituire un fusibile. • Riparazionoi di fabbrica Per le riparazioni contattate solamente personale tecnico autoizzato dalla fabbrica. • Model D9230 Master Commercial Receiver...

  • Page 15: Important Safeguards

    7. Water and Moisture: Do not use this product near water - for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, and the like. Model D9230 Master Commercial Receiver...
  • Page 16 14. Lightning: For added protection for this product during a lightning storm or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product due to lightning and power-line surges. Model D9230 Master Commercial Receiver...
  • Page 17 Unauthorized part substitutions made may result in fire, electric shock or other hazards. 21. Safety Check: Upon completion of any service or repairs made to this product, ask the service technician to perform safety checks to determine that the product is in safe operating condition. xvii Model D9230 Master Commercial Receiver...
  • Page 18 (see Figure 1). Figure 1. Outdoor antenna grounding xviii Model D9230 Master Commercial Receiver...

  • Page 19: Important Notice For Class I Apparatus

    Note: The Live terminal is typically marked L or coloured red. Green and yellow …the Earth terminal Note: The Earth terminal is typically marked E (or marked with the safety earth symbol, or coloured green and yellow. Model D9230 Master Commercial Receiver...
  • Page 20 Preface Model D9230 Master Commercial Receiver...

  • Page 21: Table Of Contents

    IP Multicast menu ....................3-49 Alt Mode operation ....................3-50 Appendix A Customer Support Information .............. A-1 Product support ......................A-2 Product return..................... A-4 Appendix B Specifications, Maintenance and Troubleshooting ......B-1 Technical Information ....................B-2 Product Identification ....................B-5 Model D9230 Master Commercial Receiver...
  • Page 22 Receiver microprocessor versions..............C-17 Telnet Login ......................C-19 Appendix D Application Notes ..................D-1 Digital vs. analog FM satellite signal delivery ............D-2 Application brief ......................D-4 Minimizing signal interference ................D-4 Receiver performance....................D-8 xxii Model D9230 Master Commercial Receiver...

  • Page 23: Chapter 1 Introduction

    Introduction...
  • Page 25 About this guide This guide provides installation and operating instructions, plus user servicing and main- tenance procedures for the PowerVu Model D9230 Master Commercial Receiver. Service problems not identified in this manual should only be corrected by qualified service tech- nicians.

  • Page 26: Main Features

    • Selectable Viterbi Forward Error Correction rates of 1/2 2/3, 3/4, 5/6 or 7/8 (installer- selectable or downloadable over satellite) • PowerVu conditional access with DES scrambling • MPEG 4:2:0 video decoding • MPEG and Dolby Digital (AC-3) audio decoding •...

  • Page 27: Chapter 2 Installation

    Installation...
  • Page 29 About this chapter This chapter provides installation and preliminary setup instructions for the PowerVu Model D9230 Master Commercial Receiver. Service problems not identified in this manual should only be performed by qualified service technicians. This is not a complete system operation guide.

  • Page 30: Introduction

    Introduction Unpacking and inspection When removing the PowerVu Model D9230 Master Commercial Receiver protective packaging, inspect the shipping carton for damage. If any signs of damage are evident, notify the carrier immediately before accepting the consignment. Contact your local S-A representative if any signs of damage or defects are discovered.

  • Page 31: Rear Panel Connections

    All input and output signal connections are made at the receiver rear panel. The accompanying table summarizes all standard and optional rear panel I/O connections. Figure 2–1 shows the rear panel view of PowerVu Model D9230 Receiver P/N 803-424. 803-424...
  • Page 32 (standby) receiver Cue Tone Output Euro-Type • Provides Cue Tone (DTMF) output for connection to (Pluggable) external user devices, such as VTR equipment Ethernet RJ-45 • Provides Telnet interface and IP data output Model D9230 Master Commercial Receiver...

  • Page 33: Equipment Installation And Setup

    Connect a multi-conductor cable from the receiver BALANCED AUDIO 1 and 2 (Left and Right) screw terminal outputs to your cable modulator or audio switcher inputs. This output can also be connected to a PowerVu Video Encoder for re-encoding, or to a TV monitor.
  • Page 34 (AC power cord connected), the receiver starts up in STANDBY mode. This state is confirmed by the flashing character segment on the front panel alpha- numeric display. When in normal operating mode, the current channel is displayed. Model D9230 Master Commercial Receiver...

  • Page 35: Other Connections

    PCC Control System software is being received. When this authorized service is present, pin 10 is low (open collector output). : If the receiver is connected to a TV monitor, PC/workstation or terminal for remote diagnostics and receiver setup, refer to “Appendix D”. Model D9230 Master Commercial Receiver...

  • Page 36: Cue Tone Output

    For single-ended (i.e., monaural) operation, connect only the positive (+) and ground terminal to audio equipment. Unused signals must never be grounded. G + - G + - BALANCED AUDIO 2 BALANCED AUDIO 1 Figure 2–2. BALANCED AUDIO channel output and control Model D9230 Master Commercial Receiver...

  • Page 37: Auth Relay Terminals

    Control ports setting (i.e., 1 through 8 or OFF). Each Remote Control port when selected can be used to control remote broadcast or other equipment connected to the EXPANSION PORT. When connecting external equipment to RELAY OUT, use the Normally Open (NO) and Common (C) terminals. Model D9230 Master Commercial Receiver...

  • Page 38: System Interconnections

    LNB POWER LNB PWR 19V OFF 13/19V +19V 450mA MAX MPEG TRANSPORT OUTPUT ETHERNET NETWORK TV MONITOR COMPUTER CABLE MODULATOR AND/OR AUDIO SWITCH ALARM DETECTOR TRANSMITTER or VCR/VTR Figure 2–3. Typical single-LNB system interconnection 2-10 Model D9230 Master Commercial Receiver...

  • Page 39: Chapter 3 Operation

    Operation...
  • Page 41 Operation Chapter 3 Operation About this chapter This chapter provides complete operating instructions for the PowerVu Model D9230 Master Commercial Receiver using menus via the menu interface, and using the front panel via the Alt Mode interface. Contents Chapter 3 Operation......................3-1...
  • Page 42 Operation IP Address menu....................3-46 IP Unicast menu ....................3-47 IP Multicast menu ....................3-48 Alt Mode operation ....................3-49 …About Alt Modes....................3-49 Model D9230 Master Commercial Receiver...

  • Page 43: Front-Panel Controls & Display

    Operation Front-panel controls & display The front panel of your Model D9230 Master Commercial Receiver (see Figure 3-1) provides controls for switching the receiver on and off, activating and navigating menus, switching the receiver to Alt Mode operation, and for interfacing with the Smart Card. A signal presence LED (SIGNAL) and an alternate mode indicator LED (ALT) indicate current operating state of your Master Commercial Receiver.

  • Page 44: Chan. Button

    (that is, Alt Mode 1 and Alt Mode 2). For more information about Alt Modes, see Setting up the receiver on page 3-6. Model D9230 Master Commercial Receiver...

  • Page 45: Smart Card Slot

    001 to 999 (see also CHAN. or CHAN. button), or to enter information for main menu options. Smart Card slot The Smart Card slot is provided for future security upgrades to preauthorized satellite broadcast services. Model D9230 Master Commercial Receiver...

  • Page 46: Setting Up The Receiver

    This topic provides important operating information regarding the setup and operation of your PowerVu Master Commercial Receiver and satellite antenna signal source. Before you begin using the receiver, it is important that you read all of the information in this chapter.

  • Page 47: About Entering Numbers Using Front-Panel Numeric Keypad

    You must save any changes made before exiting the menu (see …About saving changes). Repeat the above procedure to change the current setting. If a value entered is out of range or conflicts with another setting, a default value may be substituted. Model D9230 Master Commercial Receiver...

  • Page 48: About Saving Changes

    Changing the Video Standard is normally required only for operating the receiver in a network or environment that uses the alternate Video Standard, and/or when new (or different) subscriber services are made available. Model D9230 Master Commercial Receiver...

  • Page 49: About The Network Id

    The Network ID used to operate the receiver is preset at the factory to 1. The Bouquet ID (if used) is also preset at the factory to 1. Changing the Network/Bouquet ID or resetting 1 Digital Video Broadcasting 2 Subnetwork ID required by some DVB networks Model D9230 Master Commercial Receiver...

  • Page 50: About Lock Levels

    Front panel and menu operation disabled (accessible via Remote Control Commands and PNC uplink control only) Table 3-4 summarizes Lock Level settings associated with receiver front-panel numeric keys for both front-panel (that is, Alt Mode) and menu operation. 1 Not Applicable 3-10 Model D9230 Master Commercial Receiver...
  • Page 51 Table 3-5 for both C-Band (3.7 GHz to 4.2 GHz) and Ku-Band (10.7 GHz to 15 GHz) operation. 1 After changing to Alt 1 Mode, press the CHAN. and CHAN. buttons simultaneously 3-11 Model D9230 Master Commercial Receiver...
  • Page 52 Frequency Local Oscillator LO Crossover C/L-Band Freq. L-Band C Band LO C/Downlink Freq. Downlink C Band LO Low Ku/L-Band L-Band Ku Low/Single LO Freq. High Ku/L-Band L-Band Ku High Band LO Freq. 1 Frequency 3-12 Model D9230 Master Commercial Receiver...

  • Page 53: About Signal Searches

    To activate the receiver, press the STANDBY button on the receiver front panel. When AC power is first applied, the receiver starts up in Standby mode. The flashing character segment on the front-panel display confirms this operating mode. When in normal operating mode, the current channel is displayed. 3-13 Model D9230 Master Commercial Receiver...

  • Page 54: Default Receiver Settings

    For information about how to perform a Factory Reset, see Alt Mode Operation. Table 3-8 lists each of the Model D9230 Master Commercial Receiver factory default settings by Menu. YES indicates front-panel operation (see Alt Mode Operation).
  • Page 55 Operation Option Menu Front Default Panel Aspect Ratio 4-3 (Normal) VBR (Video Bit Rate) Factory Reset 3-15 Model D9230 Master Commercial Receiver...

  • Page 56: On-Screen Menu Operation

    Master Commercial Receiver. On-screen menus available for display are… • Main menu • Service Info menu • Decoder Setup menu Cue Trigger/Tone menu Session Word menu IP Configuration menu Installer menu 3-16 Model D9230 Master Commercial Receiver...

  • Page 58: Receiver Status Menu

    Available options: Press 0 to display the Services menu. Press 1 to clear the ADP count. Press 2 to display the Sub-Menu. Press VIEW to return to video (current channel). The following receiver status information is displayed on-screen. 3-18 Model D9230 Master Commercial Receiver...
  • Page 59 ADP (enc) • ADP (non-enc) • Bit Error Rate • Signal Level • AFC Level The current Bit Error Rate, Signal Level and AFC Level are also displayed at the Installer menu (see “Installer menu”). 3-19 Model D9230 Master Commercial Receiver...

  • Page 60: Configuration Menu

    You can view information about receiver operating software and factory-installed options. Available options: Press MENU to display the Receiver Status menu (i.e., Main Menu). Press VIEW to return to video (current channel). The following receiver operating software and factory-installed options information is displayed on-screen. 3-20 Model D9230 Master Commercial Receiver...
  • Page 61 Displayed Front End status information identifies the installed LSI FEC (Forward Error Correction) decoder hardware and decoder type. Variable rate or fixed rate decoding capability is also indicated. Model D9230 Master Commercial Receiver supports variable rate decoding. LSIXXXXXX (VARIABLE RATE)
  • Page 62 If installed, authorized DVB Common Scrambling services provided for video, audio and data can be decoded by the receiver. No DVB Common Scrambling services can be decoded if the DVB Scrambling option is not installed. 3-22 Model D9230 Master Commercial Receiver...

  • Page 63: Service Info Menu

    IMPORTANT! Authorized uplink services (that is, video, audio and data) available via receiver operating software and installed factory options are enabled via PowerVu Command Center control system software. Each of these services is associated with a unique PID number, and can be separately enabled or disabled.
  • Page 64 ENCoff (ECM encryption is disabled) or NoECM (no ECMs are being transmitted) for the current channel • Field 3: AUTH (receiver is authorized) or NOT AUTH (receiver is not authorized) for the current channel 1 Packet IDentification 3-24 Model D9230 Master Commercial Receiver...
  • Page 65 Two-channel audio is provided as a standard feature. Audio streams are identified as either MPEG, or AC3 streams. Utility data status and PID Displayed Utility (low speed) data status and PID information indicates the current status of the uplink utility data service. 3-25 Model D9230 Master Commercial Receiver...
  • Page 66 Download data to be present. OFF (PID # 0) indicates that uplink Download service is not authorized or is unavailable for the current virtual channel. T indicates that a remote software download is currently in progress. 3-26 Model D9230 Master Commercial Receiver...

  • Page 67: Sub-Menu

    Step 1. Press 2 in the Main menu. Step 2. Press an available number (0, 5, 6, or 9) to display the respective submenu. Available options: Press VIEW to exit all menus. Press MENU to return to main menu. 3-27 Model D9230 Master Commercial Receiver...

  • Page 68: Installer Menu

    IMPORTANT! Certain (critical) receiver settings can only be changed from the Installer Channel. Before making changes, verify that channel 0 is the current channel. Changes made to the current setup in menus are not saved automatically (see also “Store (Save)”and “…About saving changes”). 3-28 Model D9230 Master Commercial Receiver...

  • Page 69: Installer Menu

    Press the CHAN. /CHAN. button (front panel) to display available settings (C/L-Band Freq., C/Downlink Freq., Low Ku/L-Band Freq., High Ku/L-Band Freq., Single Ku/Downlink Freq. or Dual Ku/Downlink Freq.). The default setting is C/L-Band Freq. 3-29 Model D9230 Master Commercial Receiver...
  • Page 70 Step 4. When the desired setting is displayed, press YES to save (STORE) the setting. A save message displays on-screen to confirm the new setting(s). Repeat the above action to change the FEC Rate. 3-30 Model D9230 Master Commercial Receiver...
  • Page 71 Polarization change by checking the displayed relative Signal Level value. Higher Signal Level numbers are better. Input Select The Input Select is only optional (SWIF/RF) for legacy equipment. SWIF is NOT supported on the D9230. This setting should remain constantly set to RF. 3-31 Model D9230 Master Commercial Receiver...
  • Page 72 The Signal Level can also be displayed via the Alt Mode interface. The Signal Level is continuously monitored and updated by the receiver. This display option is also available at the front panel. 3-32 Model D9230 Master Commercial Receiver...
  • Page 73 Press USER to display page 1 of the Installer menu, if required (see Figure 3-2). The AFC Level ranges from -50 (lowest) to +50 (highest). The normal AFC Level range is typically from -10 to +10. 3-33 Model D9230 Master Commercial Receiver...

  • Page 74: Installer Menu

    The Network ID setting determines the Network ID used by the receiver for tuning the received digital signal. The Network ID set must match the Network ID associated with the received digital signal (see also “…About the Network ID”). 3-34 Model D9230 Master Commercial Receiver...
  • Page 75 Commercial Satellite Receiver in a DVB sub/network. Video Standard The Video Standard setting determines the Video Standard used by the receiver for decoding the received digital signal. The Video Standard set must match the Video 3-35 Model D9230 Master Commercial Receiver...
  • Page 76 Auto-switching from PAL/M to 625-line PAL/(N) 625A:PAL/B>NTSC Auto-switching from PAL/B to 525-line NTSC 625A:PAL/B>PAL/M Auto-switching from PAL/B to 525-line PAL/M 625A:PAL/N>NTSC Auto-switching from PAL/N to 525-line NTSC 625A:PAL/N>PAL/M Auto-switching from PAL/N to 525-line PAL/M 3-36 Model D9230 Master Commercial Receiver...
  • Page 77 I-Q Select should normally be set to Automatic (default). For information about default receiver settings, see “Default receiver settings”. MPEG Output Since SWIF is a legacy issue and NOT supported on the D9230, this setting is also a legacy issue and is not supported on this receiver. C-Band LO frequency...
  • Page 78 To display or change the Ku High Band LO frequency … Step 1. Press USER to display page 2 of the Installer menu, if required (see Figure 3-2). Step 2. Move to Ku High Band LO by pressing the NEXT button. 3-38 Model D9230 Master Commercial Receiver...
  • Page 79 When the desired setting is displayed on-screen, press YES to save (STORE) the setting. A save message displays on-screen to confirm the new setting(s). Repeat the above action to change the Ku Band Switch. 3-39 Model D9230 Master Commercial Receiver...

  • Page 80: Installer Menu

    Press USER to display page 3 of the Installer menu, if required (see Figure 3-2). Step 2. Move to Search by pressing the NEXT button. Step 3. Press the CHAN. /CHAN. button (front panel) to display available settings (ON or OFF). The default setting is OFF. 3-40 Model D9230 Master Commercial Receiver...
  • Page 81 When the desired setting is displayed, press YES to save (STORE) the setting. A save message displays on-screen to confirm the new setting(s). Repeat the above action to change the Upper Search Limit frequency. 3-41 Model D9230 Master Commercial Receiver...
  • Page 82 When the desired setting is displayed, press YES to save (STORE) the setting. A save message displays on-screen to confirm the new setting(s). Repeat the above action to change the Lower Search Limit frequency. 3-42 Model D9230 Master Commercial Receiver...

  • Page 83: Cue Tone/Trigger Control Menu

    Cue Tone output, do not use Expansion Port pins 16 to 19 and 22 to 25, which are normally used for Cue Trigger or Remote Control. The receiver cannot be used for Cue Tone and Cue Trigger output concurrently. 3-43 Model D9230 Master Commercial Receiver...
  • Page 84 To enable or disable an Entry, press the CHAN. button. Step 5. When the desired settings are displayed, press YES to save (STORE) the settings. A save message displays on-screen to confirm the new setting(s). 3-44 Model D9230 Master Commercial Receiver...

  • Page 85: Ip Configuration Menu

    Step 1. Press 2 in the Main menu. Step 2. Press 6 in the Sub-Menu. Available options: Press 1 to 3 to access the various IP configuration menus. Press VIEW to exit all menus. 3-45 Model D9230 Master Commercial Receiver...

  • Page 86: Ip Address Menu

    To open the IP Address Menu display… Step 1. Press 2 in the Main menu. Step 2. Press 6 in the Sub-Menu. Step 3. Press 1 in the IP Configuration Menu. Available options: Press VIEW to exit all menus. 3-46 Model D9230 Master Commercial Receiver...

  • Page 87: Ip Unicast Menu

    To open the IP Unicast Menu display… Step 1. Press 2 in the Main menu. Step 2. Press 6 in the Sub-Menu. Step 3. Press 2 in the IP Configuration Menu. Available options: Press VIEW to exit all menus. 3-47 Model D9230 Master Commercial Receiver...

  • Page 88: Ip Multicast Menu

    When set to filter, the user can specify up to six multicast IP addresses which will be filtered and forward the IP data out of the receiver. Note: IGMP and Multicast Forwarding operate independantly. 3-48 Model D9230 Master Commercial Receiver...

  • Page 89: Alt Mode Operation

    While the receiver is operating in Alt 2 Mode, the ALT LED is lit, and only Alt 2 functions are available. Pressing ALT once returns the receiver to normal operation (that is, the ALT LED is extinguished). 3-49 Model D9230 Master Commercial Receiver...
  • Page 90 1 After changing to Alt 1 Mode, press the CHAN. and CHAN. buttons simultaneously 2 Press ALT (once) to change from normal receiver operation to ALT 1 Mode 3 Press ALT (twice) to change from normal receiver operation to ALT 2 Mode 3-50 Model D9230 Master Commercial Receiver...
  • Page 91 (also see Remote Control Port Entry). To set the Authorization Relay operating state… 1 No Action 3-51 Model D9230 Master Commercial Receiver...
  • Page 92 The front-panel display flashes off and on several times to confirm the new setting. Repeat the above action to change to another Baud Rate. You can display or change the Baud Rate from any channel. This option is only available at the front panel. 3-52 Model D9230 Master Commercial Receiver...
  • Page 93 To display or change the Find setting… Step 1. If required, press 0 to display the Installer Channel. Step 2. Press ALT twice to change from normal operation to Alt 2 Mode. The ALT LED is illuminated. 3-53 Model D9230 Master Commercial Receiver...
  • Page 94 Installer Channel (that is, channel 0). To return to the previously watched (virtual) channel after changing the Lock Level setting to 3 in Alt Mode, be sure that the desired virtual channel is displayed before changing the Lock Level setting. 3-54 Model D9230 Master Commercial Receiver...
  • Page 95 Repeat the above action to move to (or select) the next (changeable) menu option. You can only operate the NEXT button when changeable options are displayed (menus), or when operating the receiver in Alt 2 Mode (see Find). 3-55 Model D9230 Master Commercial Receiver...
  • Page 96 Installer Presets menu. Signal Level Display only: Signal Level is an Alt 1 Mode function. The displayed Signal Level (any number from 0 to 99) is associated with the Symbol Rate and signal input level. 3-56 Model D9230 Master Commercial Receiver...
  • Page 97 The Signal Search option is an Alt 2 Mode function. The selected setting enables or disables automatic Signal Search for the receiver (see …About signal searches). To display or change the Signal Search setting… 3-57 Model D9230 Master Commercial Receiver...
  • Page 98 Symbol Rate. The default setting is 28.3465 MS/s. Step 4. When the desired setting is displayed on-screen, press YES to save the setting. The front-panel display flashes off and on several times to confirm the new setting. 3-58 Model D9230 Master Commercial Receiver...
  • Page 99 When the desired setting is displayed on-screen, press YES to save the setting. The front-panel display flashes off and on several times to confirm the new setting. 1 Additional Video Standard settings are available via the menu interface 3-59 Model D9230 Master Commercial Receiver...
  • Page 100 Press VIEW to exit from Alt Mode to video (that is, return to normal receiver operation). You can also exit from Alt Mode to the current channel by pressing the ALT button until the ALT LED extinguishes). The VIEW button operates only if menus are displayed. 3-60 Model D9230 Master Commercial Receiver...
  • Page 101 Appendix A...

  • Page 103: Appendix A Customer Support Information

    Appendix A Appendix A Customer Support Information About this Appendix This Appendix provides important information about your PowerVu Model D9230 Mas- ter Commercial Receiver. Refer to this section for: • Product support and contact information • Product warranty/return details Contents Product support ......................

  • Page 104: Product Support

    In this way, each call can be directed to the customer support representative most experienced with your Scientific-Atlanta product. Customer Support Centers also provide the following pre- and post-sales support services for Scien- tific-Atlanta products. Model D9230 Master Commercial Receiver...
  • Page 105 At the customer's request, Scientific-Atlanta will make reasonable efforts to provide war- ranty service at the customer's premises, provided that the customer pays current field ser- vice rates plus direct travel and accommodation expenses. Model D9230 Master Commercial Receiver...

  • Page 106: Product Return

    If you are unsure about where to ship the product, contact your local Scientific-Atlanta Customer Support Center, Scientific-Atlanta dealer or distributor. Note: Scientific-Atlanta does not accept freight collect. Be sure to prepay all return shipments. Model D9230 Master Commercial Receiver...
  • Page 107 Appendix B...

  • Page 109: Appendix B Specifications, Maintenance And Troubleshooting

    Note: Scientific-Atlanta product specifications are subject to change without notice. As described in this Appendix, the D9230 Master Commercial Receiver requires periodic maintenance, though please note that the Receiver’s chassis has no internal, user- serviceable parts. As well, product troubleshooting information is provided in this Ap- pendix to help resolve operating problems with the PowerVu...

  • Page 110: Technical Information

    Appendix B Technical Information Table B-1 lists standard features, available options and product specifications information for the PowerVu® Model D9230 Master Commercial Receiver. Table B-1. Product specifications System Description System: MPEG-2/DVB Compatible Modulation: QPSK Inner FEC: Variable (1/2, 2/3, 3/4, 5/6 or 7/8)
  • Page 111 63W max. LNB Drive Voltage: Position 1 (19 VDC @ 450 mA max.) (three-position slide switch) Position 2 (OFF) Position 3 (+13 VDC/+19 VDC @ 450 mA max.), H/V controlled output for dual mode applications Model D9230 Master Commercial Receiver...
  • Page 112 25-pin D, female (Utility Data) LNB PWR drive voltage (out- 3-position slide switch put): 19V OFF 3/19V Level Control (output): Trimmer potentiometers L & R balanced DVB-ASI Transport (output): BNC type Ethernet: RJ-45 Cue Tone: Detachable terminal Model D9230 Master Commercial Receiver...
  • Page 113 For more information about product ordering, contact your lo- cal Scientific-Atlanta Customer Support Center, Scientific-Atlanta dealer or distributor. shows the product identification code with available factory options. Figure B–1. Example product identification code showing options Figure B–2. 803-424 Rear panel Model D9230 Master Commercial Receiver...
  • Page 114 Appendix B Preventative maintenance The Model D9230 Master Commercial Receiver can operate unattended for extended peri- ods of time. However, periodic visual inspection is recommended to ensure continued and safe operation. Perform a quarterly visual inspection as illustrated in the following table: Table B-2.
  • Page 115 Troubleshooting Guide The information in this troubleshooting guide is provided to help you resolve operating problems with the PowerVu Model D9230 Master Commercial Receiver. If you have any questions about this product, contact your local Customer Support Center. For information about how to contact Scientific-Atlanta for customer service or technical assistance, see Appendix A Customer Information.
  • Page 116 (see also Appendix F and G) amplifiers in- stalled after LNA/LNB No video or audio Receiver not au- Contact your dealer/reseller or SIGNAL LED flashing thorized to re- local service provider for as- Model D9230 Master Commercial Receiver...
  • Page 117 Loc4 (if Lock Level 3, change are pressed by Lock Level set- setting, as required) ting Factory Reset does Change the channel and retry not always start when initiated Model D9230 Master Commercial Receiver...
  • Page 118 Appendix B B-10 Model D9230 Master Commercial Receiver...
  • Page 119 Appendix C...
  • Page 121 Expansion Port (RS-232 Serial) Interface • Remote Control commands Complete information required for operating your PowerVu Model D9230 Master Commercial Receiver via Remote Control commands is provided in this Appendix. Remote operation of the receiver is performed via the rear panel Expansion Port RS-232 link or Ethernet port.

  • Page 122: Expansion Port Interface

    Expansion Port interface The Expansion Port interface is used by the receiver to carry remote control command data to and from the Model D9230 Master Commercial Receiver and the host computer. Figure C-1. Daisy-Chain receiver network configuration …About the Expansion Port interface...
  • Page 123 …About networking When connected to a host computer (i.e., PC workstation or data terminal), the Model D9230 Master Commercial Receiver can be operated as part of a multiple-receiver network. This is accomplished by interconnecting each of the receivers with the host computer in a daisy-chain configuration (see Figure C-1).

  • Page 124: Expansion Port Operation

    Appendix C Expansion Port operation Remote control and monitoring of the Model D9230 Master Commercial Receiver via the rear panel Expansion Port is performed using Serial Remote Control commands. The commands are used to control the following Expansion Port (and other) subsystem com- ponents.
  • Page 125 Appendix C Appendix C Figure C-2. Expansion Port operation and control Figure C-2. Expansion Port operation and control Model D9230 Master Commercial Receiver Model D9230 Master Commercial Receiver...

  • Page 126: Serial Remote Control Commands

    Note: All commands are case sensitive and must be issued in all UPPERCASE. Command Conventions The following is a list of the conventions used in this chapter: Element Definition Separates alternative, mutually exclusive argu- ments Optional Elements Required arguments Bold Commands and Keywords Italics Replaceable parameters Model D9230 Master Commercial Receiver...

  • Page 127: Command/Response Messaging

    All transmitted command characters must be upper case ASCII. All characters are echoed by the receiver, except for the Unit Number (i.e., byte #3) which is decremented if greater than zero (0). 1 Receiver is addressed when first unit (1) received 2 Carriage Return 3 Line Feed Model D9230 Master Commercial Receiver...

  • Page 128: Error Responses

    The overrun error message may display if the receiver cannot process the command com- pletely, and/or if the command becomes corrupted during transmission. & Model D9230 Master Commercial Receiver...

  • Page 129: Src Commands

    AFC value of approximately +/- 12. Bit Error Rate The Bit Error Rate (BER) command allows you to poll the receiver for the current Bit Error Rate of the decoded digital signal (errors per second). Model D9230 Master Commercial Receiver...
  • Page 130 DCP (Decoder Control Processor) software v 1.22 or greater. Installer The Installer (INST) command allows you to display the current receiver settings. You can also use the command’s optional parameters to change the receiver settings. C-10 Model D9230 Master Commercial Receiver...
  • Page 131 (MPEG is required if this parameter is used.) Lock level The Lock Level (LOCK) command allows you to poll the receiver for the current Lock Level setting. Using the optional parameter, you can also change the Lock Level setting. C-11 Model D9230 Master Commercial Receiver...
  • Page 132 PCTL,#=R sets the specified port pin for remote (uplink) control over the HIGH and LOW states. PCTL,#=T sets the specified port pin to the state of the corresponding bit in the transmit- ted Cue Trigger byte. The receiver responds by displaying the pin number and state: PCTL,3=H C-12 Model D9230 Master Commercial Receiver...
  • Page 133 The Product Version (VER) command allows you to poll the receiver for the product model identification number. Syntax SA1VER VER polls the receiver for the model number. The receiver responds by displaying the model number: VER=D9230 MCR C-13 Model D9230 Master Commercial Receiver...
  • Page 134 Table C-5. Possible signal status codes and descriptions State Response Code No lock Search Mode Active Loss of Signal Time-out Channel Change in Progress Digital Lock, No Signal Digital Lock, and Signal Unauthorized Program Active Authorized Program Active C-14 Model D9230 Master Commercial Receiver...
  • Page 135 If this command is locked out, the mode cannot be changed. Tone sequence The Tone Sequence (CUESEQ) command allows you to define and store Cue Tone se- quences in the receiver. Syntax SA1CUESEQ,a,b,c,d,e,f,g,hijk Table C-6 describes each of the parameters. C-15 Model D9230 Master Commercial Receiver...
  • Page 136 Third DTMF tone. Valid range: 0 to 9, *, # Fourth DTMF tone. Valid range: 0 to 9, *, # Note: If this command is locked out, information can still be read back from the receiver but cannot be written to the receiver. C-16 Model D9230 Master Commercial Receiver...

  • Page 137: Receiver Microprocessor Versions

    DCP polls the receiver for installed software version information (DCP microprocessor). The receiver responds by displaying the following. DCP=V#.## V#.## is the software version number. Note that some command options may differ slightly, depending on the installed receiver DCP software version. C-17 Model D9230 Master Commercial Receiver...
  • Page 138 The receiver responds by displaying the following: OSE=###-###-####-#, V#.##(#) - ###-###-####-# is the network address, V#.## is the software version, (#) is the decryp- tion algorithm type, and “-“ is displayed only if the Smart Card is not installed. C-18 Model D9230 Master Commercial Receiver...

  • Page 139: Telnet Login

    Appendix C Telnet Login You can use a Telnet application to remotely log in to the D9230 Master Commercial Re- ceiver when the receiver has been connected to a network via its Ethernet port. When you are connected, your computer functions as if it were directly connected to the Expansion Port.
  • Page 140 Appendix C C-20 Model D9230 Master Commercial Receiver...
  • Page 141 Appendix D...
  • Page 143 Application Brief • Operating performance graphs and product application (reference) information Additional (reference) information is provided in this Appendix about the Model D9230 Master Commercial Receiver pertaining to equipment performance. Additional application and troubleshooting information is provided in this Appendix for optimizing your PowerVu®...

  • Page 144: Digital Vs. Analog Fm Satellite Signal Delivery

    Appendix D Digital vs. analog FM satellite signal delivery The PowerVu® Model D9230 Master Commercial Receiver tunes digital video, audio and data signals transmitted over C and Ku-Band satellites. It differs from traditional FM Video receivers in that it receives this information as a compressed, Quadrature Phase Shift Keyed (QPSK) digital signal.
  • Page 145 If other parts of the receive system become saturated, steps should be taken to eliminate the unwanted interference. Ignition noise can be reduced or eliminated by restricting the use of combustion engines, hand-held electric dryers/blowers, or other electromagnetic equipment near the receive antenna. Model D9230 Master Commercial Receiver...

  • Page 146: Application Brief

    Application brief This application brief is provided to assist users with the installation, setup and mainte- nance of the PowerVu® Model D9230 Master Commercial Receiver. Digital compression signals react differently to problems caused by saturation and/or ter- restrial interference (TI) in the downlink path as compared with analog signals. Where...
  • Page 147 Appendix D Local Oscillator stability To minimize the time required for synchronizing to a target carrier frequency, PowerVu® variable rate satellite receivers are optimized for operation with LNBs having the follow- ing LO frequency stability (see Table D-1). Table D-1. LNB Local Oscillator stability vs. carrier Symbol Rate...
  • Page 148 (e.g., a received signal BER of 1E-5 [or 1.0 x 10-5] is less than a signal BER of 2E-3 [or 2.0 x 10-3]). The BER threshold for the Model D9230 Master Commercial Receiver ranges from 5E-3 to 2E-2, depending on the FEC Rate setting used. For example, the BER threshold for a FEC Rate of 1/2 is 2E-2, 1E-2 for 3/4, and 5E-3 for 7/8.
  • Page 149 If, after taking the above steps there is no marked improvement in BER, the problem is likely the satellite antenna (dish) or LNB. A LNB operating with an unstable or noisy local oscillator can adversely affect receiver performance. (See also Using line amplifiers, isola- tors and filters ) Model D9230 Master Commercial Receiver...

  • Page 150: Receiver Performance

    Appendix D Receiver performance Operation and performance of the PowerVu® Model D9230 Master Commercial Receiver is directly affected by the overall quality and input level of the received digital signal. The receiver provides a continuously updated display of the following key operating parame- ters.
  • Page 151 FEC Rate threshold corresponds to a BER of 3.0E-2, and the 7/8 FEC threshold to a BER of 3.0E-3. The BER threshold for the Model D9230 Master Commercial Receiver ranges from 5E-3 to 2E-2, depending on the FEC Rate used. For safe operation, the BER for the received signal should be at least 1/10 of the threshold (i.e., for a FEC Rate of 3/4, a BER of from 1E-3 to...
  • Page 152 Similarly, a Signal Level of 30 corresponds to approximately -65 dBm for a minimum RF input level. Normally, the receiver would be operated somewhere between these two extremes. AGC Level D9230 Rear Panel AGC Volts D9223 Rear Panel AGC Volts < 20 Msym > 20 Msym RF Input dBm Figure D-3.
  • Page 154 FCC notices/Industry Canada notice USA and Canadian Emissions Notices This equipment is a composite device which contains a satellite receiver and a digital decoder module packaged in a single enclosure. This equipment is intended exclusively for use in a commercial environment and should not be operated in a residential installation. Different notices apply to each module, as follows.
  • Page 156 United States: 4317-B Park Drive, Norcross, GA 30093; Tel: 1-888-949-4786; Fax: 1-770-903-5567 Canada: 120 Middlefield Road, Scarborough, Ontario, M1S 4M6, Canada; Tel.:1-416-299-6888: Fax: 1-416-299-7145 United Kingdom: Home Park Estate, Kings Langley, Herts WD4 8LZ, United Kingdom; Tel: +44-1923-266133; Fax: +44-1923-269018 Australia: Unit 2, 2 Aquatic Drive, French’s Forest, PO Box 292, NSW 2086, Australia;...

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