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TYANO GX38-B5550 Service Engineer's Manual

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GX38-B5550
Service Engineer's Manual
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  • Page 1 GX38-B5550 Service Engineer’s Manual http://www.tyan.com...
  • Page 2 http://www.tyan.com...
  • Page 3 PREFACE Copyright This publication, including all photographs, illustrations, and software, is protected under international copyright laws, with all rights reserved. Neither this manual, nor any material contained herein, may be reproduced without written consent of manufacturer. Copyright 2019 MITAC COMPUTING TECHNOLOGY CORPORATION. All rights ®...
  • Page 4 FCC Declaration ● Notice for the USA Compliance Information Statement (Supplier's Declaration of Conformity, SDoC) FCC Part 15: This device complies with part 15 of the FCC Rules. This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: ‧This device may not cause harmful interference.
  • Page 5 Warning This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. CAUTION Lithium battery included with this board. Do not puncture, mutilate, or dispose of battery in fire. There will be danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by manufacturer.
  • Page 6 How this guide is organized This guide contains the following parts: Chapter 1: Overview This chapter provides an introduction to the TYAN GX38-B5550 barebones and standard parts list, describes the external components, gives an overview of the product from different angles.
  • Page 7 Safety and Compliance Information Before installing and using TYAN GX38-B5550, take note of the following precautions: ·Read all instructions carefully. ·Do not place the unit on an unstable surface, cart, or stand. ·Do not block the slots and opening on the unit, which are provided for ventilation.
  • Page 8 Safety Information Retain and follow all product safety and operating instructions provided with your equipment. In the event of a conflict between the instructions in this guide and the instructions in equipment documentation, follow the guidelines in the equipment documentation. Observe all warnings on the product and in the operating instructions.
  • Page 9 · Make sure that the area in which you install the system is properly  ventilated and climate-controlled. · Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the electrical rating label of the equipment.
  • Page 10 rack. · Make sure the leveling jacks are extended to the floor. · Make sure the full weight of the rack rests on the leveling jacks. · Always load the rack from the bottom up. Load the heaviest component in the rack first.
  • Page 11 · In all European electrical environments, you must ground the Green/Yellow tab on the power cord. If you do not ground the Green/Yellow tab, it can cause an electrical shock due to high leakage currents. · Do not place objects on AC power cords or cables. Arrange them so that no one might accidentally step on or trip over them.
  • Page 12 Equipment Repairs and Servicing · The installation of internal options and routine maintenance and service of this product should be performed by trained service technicians/personnel who are knowledgeable about the procedures, precautions, and hazards associated with equipment containing hazardous energy levels. ·...

  • Page 13: Table Of Contents

    Table of Contents Chapter 1: Overview............... 15   About the TYAN GX38-B5550 ..........15   Product SKU ................15   Features .................. 16   Standard Parts List ..............22   1.4.1 Box Contents and Accessories........22   About the Product ..............23  ...
  • Page 14 Appendix III: FRU Parts Table ............65   Appendix IV: Technical Support ........... 67   http://www.tyan.com...

  • Page 15: Chapter 1: Overview

    ® TYAN also offers the GX38-B5550 in a version that can support up to two (2) 3.5” fixed hard drives. The GX38-B5550 uses TYAN’s latest chassis featuring a robust structure and a solid mechanical enclosure. All of this provides GX38-B5550 the power and flexibility to meet the needs of nowadays server application.

  • Page 16: Features

    Features TYAN GX38-B5550 (B5550G38V2-2) Form Factor 1U Rackmount Chassis Model GX38 15" x 16.9" x 1.75" Dimension (D x W x H) (380.2 x 427 x 43.6mm) System Motherboard Name S5550GM2NR Gross Weight 9.1 kg (20 lbs) Net weight 5.3 kg (11.6 lbs)
  • Page 17 Gen3 x16 slot (w/ x16 or x8 link), (1) PCI-E Gen3 x8 slot (w/ x2 link) Pre-install TYAN Riser (1) M2091 riser card (left) for (1) Card PCI-E Gen3 x16 slot (2) GbE ports, Q'ty / Port (1) PHY dedicated for IPMI Controller Intel I210-AT Realtek RTL8211E...
  • Page 18 - 40° C ~ 70° C (-40° F ~ 158° F) Operating Environment In/Non-operating 90%, non-condensing at 35° C Humidity RoHS RoHS 6/6 Compliant Barebone (1) GX38-B5550 Barebone Package Contains Manual (1) Quick Installation Guide TYAN GX38-B5550 (B5550G38V2-4) Form Factor 1U Rackmount Chassis Model GX38 15"...
  • Page 19 Buttons (1) PWR Front Panel LEDs (1) PWR, (2) LAN, (1) HDD I/O Ports (2) USB 3.1 Gen1 ports Q'ty / Type (2) 3.5" Fixed HDD Internal Drive Bay Supported HDD (2) SATA 6Gb/s Interface System Cooling (3) 4028 fans Configuration Type ERP1U...
  • Page 20 Speed 6Gb/s RAID RAID 0/1 (Intel RSTe) Connector (2) SATA-DOM Controller Intel C242 sSATA Speed 6Gb/s RAID RAID 0/1 (Intel RSTe) Connector type D-Sub 15-pin Graphic Resolution Up to 1920x1200 Chipset Aspeed AST2500 (2) USB3.1 Gen1 ports (at front), (2) USB3.1 Gen2 ports (at rear), (2) USB3.1 Gen1 ports (at rear) (1) D-Sub 15-pin port I/O Ports...
  • Page 21 In/Non-operating 90%, non-condensing at 35° C Humidity RoHS RoHS 6/6 Compliant Barebone (1) GX38-B5550 Barebone Package Contains Manual (1) Quick Installation Guide NOTE: 1. The specifications are subject to change without prior notice. 2. Please visit our Web site for the latest information.

  • Page 22: Standard Parts List

    Standard Parts List This section describes GX38-B5550 package contents and accessories. Open the box carefully and ensure that all components are present and undamaged. The product should arrive packaged as illustrated below. 1.4.1 Box Contents and Accessories If any items are missing or appear damaged, contact your retailer or browse to TYAN’s website for service:...

  • Page 23: About The Product

    About the Product The following views show you the product. 1.5.1 System Front View USB3.1 Gen1 Ports HDD LED (blue) LAN2 LED (orange) LAN1 LED (orange) Power LED (blue) Reset Button Power Button Front Panel LED Definitions Color Description System Power On / Blue Solid On Power LED Blue System Power Off / Off...

  • Page 24: System Rear View

    1.5.2 System Rear View B5550G38V2-2 SKU Power Supply ID Button IPMI LAN USB3.1 Gen1 Ports VGA Port USB3.1 Gen2 Ports LAN4 LAN3 PCIE Gen3 x16 Slot via M2091 Riser Card (FH/HL) B5550G38V2-4 SKU Power Supply ID Button IPMI LAN USB3.1 Gen1 Ports VGA Port USB3.1 Gen2 Ports LAN4...
  • Page 25 Rear Panel LED Indications Color Description ID LED Blue Located / Blue Solid On 10/100/1000 Mbps LAN Link/Activity LED Scheme Left LED Right LED Link Green 10 Mbps Active Blinking Green Link Green Green 100 Mbps Active Blinking Green Green Link Green Amber...

  • Page 26: System Top View

    1.5.3 System Top View 3.5” fixed SATA HDD1 3.5” fixed SATA HDD2 Power Supply System Fans PCIE x16 Slot via Riser Card (M2091 pre-installed) NOTE: The system is pre-installed with S5550 mainboard. http://www.tyan.com...

  • Page 27: Chapter 2: Setting Up

    Chapter 2: Setting Up 2.0.1 Before you Begin This chapter explains how to install the CPUs, CPU heatsinks, memory modules, and hard drives. Instructions on inserting add on cards are also given. 2.0.2 Work Area Make sure you have a stable, clean working environment. Dust and dirt can get into components and cause malfunctions.

  • Page 28: Precautions

    Working on a system that is connected to a power supply can be extremely dangerous. Follow the guidelines below to avoid damage to GX38-B5550 or injury to yourself.  Ground yourself properly before removing the top cover of the system.

  • Page 29: Installing Motherboard Components

    This section describes how to install components on to the motherboard, including CPUs, memory modules, HDD and PCI-E cards. 2.1.1 Removing the Chassis Cover Follow these instructions to remove the GX38-B5550 chassis cover. Loosen the screws on the top cover. Slide the top cover out. Take off the top cover. http://www.tyan.com...

  • Page 30: Replacing The Chassis Cover

    2.1.2 Replacing the Chassis Cover Follow these instructions to replace the GX38-B5550 chassis cover. Place the top cover onto the chassis and slide the top cover into place. Secure the screws. http://www.tyan.com...

  • Page 31: Installing The Cpu And Heatsink

    2.1.3 Installing the CPU and Heatsink Follow the steps below on installing the CPU and CPU heatsink. Remove the CPU protection cap. Open the socket lever. http://www.tyan.com...
  • Page 32 Open the CPU socket cover. Install the processor and make sure the gold arrow is located in the right direction. Close the CPU socket cover. http://www.tyan.com...
  • Page 33 Close the socket lever. Apply the thermal grease. Place the heatsink on top of the processor and secure with four screws. Take out the air duct and the clip from the accessory kit. http://www.tyan.com...
  • Page 34 Locate the clip hole on the Fan and HDD Bracket. 10. Install the air duct on top of the heatsink as shown below. http://www.tyan.com...

  • Page 35: Installing The Memory

    2.1.4 Installing the Memory Follow these instructions to install the memory modules onto the motherboard. Press the memory slot locking levers in the direction of the arrows as shown in the following illustration. Align the memory module with the slot. When inserted properly, the memory slot locking levers lock automatically onto the indentations at the ends of the module.
  • Page 36 S5550 Memory Location http://www.tyan.com...
  • Page 37 Recommended Memory Population Table Configuration P0_MC0_DIM_CH_A P0_MC0_DIM_CH_A P0_MC0_DIM_CH_B P0_MC0_DIM_CH_B                   NOTE: 1. Supported DDR4 ECC UDIMM. 2. The memory slots of DDR4 channels should be populated on a farthest first fashion. This means that blue connector cannot be populated if black is empty.

  • Page 38: Installing Hard Drives

    2.1.5 Installing Hard Drives The GX38-B5550 supports (2) 3.5” fixed SATA HDDs. Follow these instructions to install a hard drive. HDD1 Locate four guide pins for the first HDD. Place the 3.5” HDD into the chassis. http://www.tyan.com...
  • Page 39 Flip over the chassis to screw the HDD to the chassis. Connect cables. http://www.tyan.com...
  • Page 40 HDD2 First unplug all cables connected to the MB. Unscrew the MB to lift it up.     http://www.tyan.com...
  • Page 41 Loosen 3 screws to lift up the Fan and HDD Bracket. Align the HDD Bracket with the HDD and secure the HDD Bracket with four screws. Route the cable. http://www.tyan.com...
  • Page 42 Screw the HDD Bracket to the Fan Bracket. Place the Fan Bracket into the chassis. Align the Fan Bracket with three guide pins and screw the Bracket to the chassis. Put in the MB and screw the MB to chassis. http://www.tyan.com...
  • Page 43 Reconnect cables to the MB and HDDs. http://www.tyan.com...

  • Page 44: Installing The Expansion Card

    2.1.6 Installing the Expansion Card Follow these instructions to install the Expansion Card. Use a screwdriver to loosen the dummy bracket. Insert the Expansion Card. http://www.tyan.com...
  • Page 45 Screw the Expansion Card to the chassis. http://www.tyan.com...

  • Page 46: Rack Mounting

    2.2.1 Installing the Server in a Rack NOTE: Before mounting the TYAN GX38-B5550 in a rack, ensure that all internal components have been installed and that the unit has been fully tested. 2.2.2 Installing the inner Rails to the Chassis Follow these instructions to install the inner rails to the chassis.
  • Page 47 Secure both inner rails to the chassis with four screws on each side. http://www.tyan.com...

  • Page 48: Installing The Outer Rails To The Rack

    Installing the Outer Rails to the Rack NOTE: Before mounting the TYAN GX38-B5550 in a rack, ensure that all internal components have been installed and that the unit has been fully tested. However, to make the installation easier, we suggest that you remove all HDD trays before you insert the chassis to the rack.
  • Page 49 http://www.tyan.com...
  • Page 50 Push the latch to draw out the out rail. Install the chassis. Align the inner rails with the outer rails. Caution: Lift the chassis carefully.. http://www.tyan.com...
  • Page 51 Push the blue locking tabs on both sides simultaneously to slide the chassis back into the rack. Secure the chassis to the rack using 2 screws. http://www.tyan.com...

  • Page 52: Removing The Server From A Rack

    2.2.4 Removing the Server from a Rack Follow these instructions to remove the TYAN GX38-B5550 from an industry standard 19” rack. Loosen two screws to release the chassis from the rack. Slide the chassis forwards. Press the white locking tabs on both sides simultaneously to slide the chassis out from the rack.

  • Page 53: Chapter 3: Replacing Pre-Installed Components

    Chapter 3: Replacing Pre-Installed Components 3.0.1 Introduction This chapter explains how to replace the pre-installed components, including the S5550 Motherboard, M2091 Riser Board, System Fan and Power Supply Unit etc. 3.0.2 Disassembly Flowchart The following flowchart outlines the disassembly procedures. http://www.tyan.com...

  • Page 54: Removing The Cover

    Removing the Cover Before replacing any parts you must remove the chassis cover. Follow Section 2.1.1 Removing the Chassis Cover to remove the cover of the GX38-B5550. Replacing the Riser Card Follow these instructions to replace the M2091 Riser card.

  • Page 55: Replacing The System Fan

    Replacing the System Fan Follow these instructions to replace the system fan. Disconnect the fan cables from the mainboard. Unscrew the Fan Bracket to lift it up. Use a screwdriver to loosen four screws on the Fan Bracket. Loosen four screw on the back of the fan module. Place the Fan Guard on a new fan and secure it properly with four screws.

  • Page 56: Replacing The Power Supply

    Replacing the Power Supply Please unplug the power cord before you follow these instructions to replace the power supply units. First unscrew 2 hexagon screws (○ ) and then 4 flat screws (○ ) to free the power supply module from the power bracket (○...

  • Page 57: Replacing The Motherboard

    Replacing the Motherboard Follow these instructions to replace the motherboard. 3.5.1 Disconnecting All Motherboard Cables Unplug all cables connected to the mainboard. http://www.tyan.com...

  • Page 58: Removing The Motherboard

    3.5.2 Removing the Motherboard After removing all of the aforementioned cables, follow the instructions below to remove the motherboard from the chassis. Remove the air duct, processor, heatsink and other components if installed. Remove eight screws securing the motherboard to the chassis. Carefully lift the motherboard from the chassis.

  • Page 59: Appendix I: Cable Connection Tables

    Appendix I: Cable Connection Tables 1. System Fan Connector System Fan to S5550 MB System Fan Connect to S5550 MB → Fan1 FAN1 → Fan2 FAN2 → Fan3 FAN3 2. SATA HDD Cables S5550 MB to SATA Cable to 3.5” fixed HDD 3.5”...
  • Page 60 B5550G38V2-2 SKU Front Panel Board (FPB) to S5550 MB Connect to S5550 MB FP Cable SSI FP FP Cable (LAN 1) LAN3_LED FP Cable (LAN 2) LAN4_LED 5. Power Supply Cables PSU to S5550 MB Connect to S5550 MB 422T61100003 PWR2 →...

  • Page 61: Appendix Ii: Fan And Temp Sensors

    Appendix II: Fan and Temp Sensors This section aims to help readers identify the locations of some specific FAN and Temp Sensors on the motherboard. A table of BIOS Temp sensor name explanation is also included for readers’ reference. Figure 1: Sensor Location NOTE: The red mark indicates the sensor.
  • Page 62 BIOS Temp Sensor Name Explanation: http://www.tyan.com...
  • Page 63 BIOS Temp Sensor Name Explanation CPU_ DTS_Temp Temperature of the CPU Digital Temperature Sensor CPU_PECI_Temp Temperature of the CPU Platform Environment Control Interface SYS_Air_Inlet Sensor located on the Front Panel Board MB_Air_Inlet Temperature of MB_Air_Inlet Area SYS_Air_Outlet Temperature of SYS_Air_Outlet Area PCH_Temp Temperature of PCH CPU_MOSFET...
  • Page 64 SYS_FAN_9 Fan Speed of SYS_FAN_9 SYS_FAN_10 Fan Speed of SYS_FAN_10 SYS_FAN_11 Fan Speed of SYS_FAN_11 SYS_FAN_12 Fan Speed of SYS_FAN_12 PSU0_Fan Fan Speed of PSU0_Fan PSU1_Fan Fan Speed of PSU1_Fan PSU0_Temp Temperature of PSU0 PSU1_Temp Temperature of PSU1 PSU0_Status Current status of PSU0 PSU1_Status Current status of PSU1 http://www.tyan.com...
  • Page 65 Appendix III: FRU Parts Table GX38-B5550 FRU Parts Item Model Number Part Number Picture Description Power Supply FRU-PS-0290 471100000345 250W PSU FRU-TS-0120 336210000047 22000RPM,40*40*28mm,4PIN fan Heatsink & Cooler FRU-TH-0280 343T59000001 Heatsink PCBA FRU-RC-0940 411739100498 M2091 Riser Card FRU-CS-0230 422T47600009 SATA CABLE,700mm...
  • Page 66 NOTE http://www.tyan.com...
  • Page 67 Appendix IV: Technical Support If a problem arises with your system, you should first turn to your dealer for direct support. Your system has most likely been configured or designed by them and they should have the best idea of what hardware and software your system contains. Hence, they should be of the most assistance for you.
  • Page 68 (RMA) number. The RMA number should be prominently displayed on the outside of the shipping carton and the package should be mailed prepaid. TYAN will pay to have the board shipped back to you. TYAN® GX38-B5550 Service Engineer’s Manual V1.0a Document No.: D2472-100 http://www.tyan.com...

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