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GSE Eyecon 9400 Instruction Manual

Pill counting, inventory, and validation system
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Eyecon
Pill Counting, Inventory, and Validation System
Instruction Manual
39-10-43582
Issue AM

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  • Page 1 Eyecon Pill Counting, Inventory, and Validation System Instruction Manual 39-10-43582 Issue AM...
  • Page 2 Avery Weigh-Tronix is a trademark of the Illinois Tool Works group of companies whose ultimate parent company is Illinois Tool Works Inc (“Illinois Tool Works”). Copyright © 2016 Illinois Tool Works. All rights reserved. No part of this publication may be reproduced by making a facsimile copy, by the making of a copy in three dimensions of a two-dimensional work and the making of a copy in two dimensions of a three-dimensional work, stored in any medium by electronic means, or transmitted in any form or by any means, including electronic, mechanical, broadcasting, recording or otherwise without the prior written consent of the copyright owner, under license, or as permitted by law.

  • Page 3: Table Of Contents

    Table of Contents Chapter 1 General Information and Warnings ..................7 About this Manual ......................7 Text Conventions ......................7 Special Messages ....................... 7 Installation .......................... 8 Unpacking ........................8 Intended Use ....................... 8 General Description ..................... 9 Product Identification ....................9 Setup ..........................
  • Page 4 Test Mode ......................... 41 Data ..........................42 Report Data ....................... 43 Physical Inventory Data ..................... 46 Files ..........................48 Auto Updates ......................49 TCP/IP ..........................51 Listening Server Settings ..................52 Remote Server ......................... 53 Inventory Interface (McKesson Enterprise Rx) ............54 Multi ..........................
  • Page 5 NDC Not Found ....................... 112 Edit Drug Database ......................113 Previously Entered Drug ..................114 Drug Photo ......................114 Re-Train an Existing Pill Image ..................115 Train Pill Image ....................... 115 Hand-Count ......................116 Rx PMSS Data Viewer ....................117 McKesson Enterprise Rx ....................
  • Page 6 Specify and View a Report ..................... 155 Accessing the Saved Photos and Reports .............. 157 Chapter 11 Accuracy Verification Procedure ..................159 Eyecon Instruction Manual...

  • Page 7: Chapter 1 General Information And Warnings

    About this Manual General Information and Warnings 1.1 About this Manual This manual is divided into chapters by the chapter number and the large text at the top of a page. Subsections are labeled as shown by the 1 and 1.1 headings shown above. The names of the chapter and the next subsection level appear at the top of alternating pages of the manual to remind you of where you are in the manual.

  • Page 8: Installation

    General Information and Warnings 1.2 Installation DANGER: RISK OF ELECTRICAL SHOCK. NO USER SERVICEABLE PARTS. DO NOT ATTEMPT TO SERVICE THE EYECON BY REMOVING THE COVER OR OPENING THE UNIT. REFER TO QUALIFIED SERVICE PERSONNEL FOR SERVICE. DO NOT EXPOSE THE EYECON TO RAIN OR MOISTURE. DO NOT EXPOSE THE EYECON UNIT TO DRIPPING OR SPLASHING LIQUIDS.

  • Page 9: General Description

    Installation 1.2.3 General Description Refer to the diagram below for part descriptions for field replaceable and non-field replaceable parts. Description Part Number Touch Screen Interface Infra Red Camera Rapid Fill Platter 249400-303A0 Infra Red Emitter (2) Spatula 44-70-43547R Clear Funnel Face 44-70-43760 Barcode Scanner Funnel Slide Gate...

  • Page 10: Setup

    General Information and Warnings 1.3 Setup Place the Eyecon on a level surface and away from direct sunlight. Refer to Figure 1.3 for dimensions of the Eyecon. Figure 1.3 Eyecon Dimensions 1.3.1 Sulfa and Penicillin Platter The sulfa (yellow) and penicillin (red) platters are used to avoid cross contamination and are standard with Model # 179400-004311.
  • Page 11 Setup Line the four snaps of the platter bracket up with 4 holes on chassis. Push until holders snap into place. Holders can only be installed one way, if holes don't line up turn holders around and try again. Apply light pressure to platter holder for approximately 15 seconds allowing adhesive to set.

  • Page 12: External Scanner

    General Information and Warnings Figure 1.6 Storing Sulfa and Penicillin Platters 1.3.2 External Scanner An optional omni-directional scanner is available for mounting externally to the Eyecon enclosure. The scanner comes with an interface cable and double-sided tape for mounting. The kit part number is 249400-430C0. Refer to the following photos and instructions for enabling the scanner and recommended mounting configurations.
  • Page 13 Setup Insert cable tie through hole of holder. Plug the USB end into an available USB port on the back of the unit. Bundle excess cable and pull the cable tie tight. Plug the DB9 end of the cable into the scanner. Secure the cable by tightening the two screws.

  • Page 14: Preparing The Eyecon For Use

    General Information and Warnings Enable Scanner By default the scanner internal to the Eyecon unit is set to be the primary scanner used. In order to use the external scanner, the internal scanner must be disabled by changing the scanner port number within the settings menu of all modes being used. Enable the external scanner by entering a 4 as the port number under the General>Scanner Port setting.

  • Page 15: Turn On The Eyecon

    Turn on the Eyecon 1.5 Turn on the Eyecon Make sure the power switch is in the ON ( I ) position. Refer to Figure 1.7 location. Fully depress and release the power push button to turn on the Eyecon (Refer Figure 1.8).

  • Page 16: Routine Maintenance

    General Information and Warnings Routine Maintenance Always turn off the machine and unplug the power cord before starting any routine maintenance to avoid the possibility of electric shock. Make sure that it is placed securely on a flat and level surface. 1.7 Cleaning the Machine Be sure to keep the Eyecon unit clean and free of dust.

  • Page 17: Rapid Fill Counting Tray

    Cleaning the Machine Clean the pill funnel by running a slightly damp rag through it a few times. Clean the funnel gate bracket rails to remove all pill dust. Reinstall the funnel gate by sliding down the funnel post until it snaps into place.

  • Page 18: Sharp Objects

    General Information and Warnings Pull up on the tray to remove completely. Clean the tray by running under a faucet. Make sure it is completely dry before reattaching to housing. Before reinstalling the tray, clean the diffuser surface under the tray with a soft damp cloth.

  • Page 19: Scanner / Laser

    1.10 Scanner / Laser 1.10 Scanner / Laser The Eyecon comes standard with a Class 1 laser product. When the unit is open Class 2 laser radiation is present. Refer to the CAUTION statement below and Figure 1.9 an illustration of the label and location. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

  • Page 20: Licensing Agreement

    General Information and Warnings 1.11 Licensing Agreement When the Eyecon is powered up for the first time a Software Product Licensing Agreement will be displayed after a pharmacy package is chosen. Before the Eyecon can be used, you must agree to the terms of the license. Read the agreement thoroughly and agree to the terms by pressing the button.

  • Page 21: Software Updates

    1.12 Software Updates 1.12 Software Updates The software must be updated quarterly to uphold the Licensing Agreement. Download the software update from www.eyeconvpc.com. These updates are comprised of drug photo updates and application enhancements. It is suggested to download the file(s) to a computer desktop and then transfer the file(s) to a USB memory stick.
  • Page 22 General Information and Warnings If the following message is displayed, click No. This message is an indication that the particular USB memory stick type inserted is new to this Eyecon. Answer Yes if the following prompt appears. If no message appears when the USB memory stick is plugged in, then follow the instructions below.

  • Page 23: Turn Off The Eyecon (Shutdown)

    Medi- Span data. While in Eyecon Native mode Start-up screen, press in the area right or left of the Eyecon by GSE logo. Press to return to the Start-up screen or press to view the Software Licensing Agreement.

  • Page 24: Warranty Policy

    GSE. GSE is not liable for expenses either direct or consequential that arise from the use of or inability to use the product. GSE is not responsible or liable for losses, injury, or property damage due to the installation or failure of the product.

  • Page 25: Specifications

    47 Hz - 63 Hz Power 150 Watt Temperature Range 50 - 90 ºf Communication (2) USB, (1) Ethernet Interface Contact GSE for details on workflow integration Accuracy 99.97% count accuracy Design Open flow, easy to clean Approvals FCC, ETL Warranty Two year limited 1.17 FCC Statement...

  • Page 26: Back Up The Eyecon Data

    General Information and Warnings 1.19 Back up the Eyecon Data CAUTION! The Eyecon is a computer based device and it is strongly suggested to back up all transaction data and images periodically. Otherwise saved data can be permanently lost!!!. Refer to page for more details on backing up report data and images.

  • Page 27: Chapter 2 Settings Menu

    General Settings Menu Press the button from the Start-Up screen to enter the setting choices menu. The currently selected setting tab will be designated in BLUE. The following menus are available for diagnostics and configuration. Table 2.1 List of Setting Tabs Description Page General...
  • Page 28 Settings Menu Skip User Login Check the box to disable (skip) the Scan User Login screen and go directly to the Scan Vial Label screen. If disabled, no users will be able to login. Pharmacy Package Selection Choose whether to display the Configure Pharmacy Package screen on restart or boot If the box is checked the screen will be shown on power up.
  • Page 29 General GPI Substitution Choose whether to allow a user to substitute an NDC that does not match the prescribed NDC if the GPI code of the scanned NDC matches the GPI of the prescribed NDC. If GPI Substitution is set to Disabled, the substitution is not allowed.

  • Page 30: Launch Windows Applications

    Settings Menu 2.1.1 Launch Windows Applications Date and Time The time and date may be set by pressing the button. Choose the correct time and date from the calendar and clock displayed. Press to accept the current settings or changed values. Press to abort.

  • Page 31: Add Or Delete A User

    Users 2.2.1 Add or Delete a User Pressing the button will display the code entry screen. This button will be disabled once the Manage Users mode is accessed. Key in the administration access code and press . Existing users will be displayed. NOTE: The default access code is 'ADMIN' Add User Press the...

  • Page 32: User Scan-Out

    Settings Menu Delete User Choose the user to be deleted (highlighted in blue) and press the button. Press the button to exit 2.2.2 User Scan-Out Used to require a user badge scan at the end of an Rx Count and/or an inventory Count.

  • Page 33: No User Id Lookup

    Users 2.2.3 No User ID Lookup Allow the use of an RDAC. Check the No User ID Lookup box. Press the keyboard icon to the right of the Fixed Barcode Length, User ID Offset, and User ID Length windows to enter the values which will define the user barcode and the digits within that barcode.

  • Page 34: Test

    Settings Menu 2.3 Test This tab is used for testing various hardware of the Eyecon unit. The chosen test button will be green with the check mark. Test the scanner by scanning a stock bottle NDC barcode. If the scanner is operating properly, the NDC will be displayed in the blue bar.

  • Page 35: Barcode

    Barcode Calibrate Touch Screen Calibrate the touch screen display. Touch the "+" on the display. Be sure to only touch where the "+" is during touch screen calibration. Otherwise problems could occur with the display. 2.4 Barcode The Rx Barcode is formatted to 'find' the NDC number embedded in the pharmacy barcode.

  • Page 36: Rx Barcode Examples (Validation Only)

    Settings Menu PMSS This selects PMSS mode. The PMSS type must also be selected under the TCP/IP tab. Refer to page 51 for details. The barcode string can’t be updated. 2.4.2 Rx Barcode Examples (Validation Only) Press the keyboard icon to the right of the entry window to configure a barcode. The barcode format always starts with the position of the Rx number no matter where on the label it is located (designated with green in the following examples).
  • Page 37 Barcode Example 1 In this example the barcode starts with the string length (19), Rx number, NDC number, and then the quantity Rx number NDC number Quantity Label 77777 50580044963 String Start Length Start Length Start Length of Length (#) Position of Rx Position...
  • Page 38 Settings Menu Example 3 In this example the barcode starts with the string length (22), Rx number, NDC number, and the quantity is last. The Rx number is seven digits and the quantity is four digits. Rx number NDC number Quantity Label 9999999...

  • Page 39: Rx Scan During Count Mode

    Barcode 2.4.3 RX Scan During Count Mode Allows an Rx label to be scanned while in the count mode. Enabled The Rx scan in the count mode is enabled when the Enabled box is checked. Trigger if Rx Barcode Contains Alpha A barcode containing an alpha character such as a letter can be process by checking this box.

  • Page 40: Barcode Setup Help

    Settings Menu Rx # Offset Define the Rx number offset. Press the keyboard to the right of the entry window to make necessary changes. Barcode Length Define the barcode length. Press the keyboard to the right of the entry window to make necessary changes.

  • Page 41: Test Mode

    Barcode 2.4.5 Test Mode Compare both the Rx and NDC labels to see if they match. Press the button to enter the Rx / NDC Barcode Test Mode screen. Scan the Rx vial label. The output string will be displayed in the Scan Vial Label window.

  • Page 42: Data

    Settings Menu 2.5 Data The Data tab has choices for report data and physical inventory data. The Eyecon will store transaction history reports which can be downloaded to a computer via a USB memory stick. This feature is enabled by default. The report consists of transaction number, time/date, user login, user name, Rx number, NDC, drug name, target quantity, actual number dispensed.

  • Page 43: Report Data

    Data 2.5.1 Report Data Download Report Data Insert a USB memory stick in one of the available USB ports on the rear of the Eyecon. Refer to page 21 for an illustration the of USB port location. Press the button to start download.
  • Page 44 Settings Menu If the button was pressed in the previous step, the following screen will be displayed. Press to permanently delete report data or press to cancel and return to the Data setting screen. If the button was pressed in the previous step, the following screen will be displayed.
  • Page 45 Data Audit Report Data View reports on the Eyecon. Press the button to access the Eyecon Auditor screen. NOTE: The first time the Auditor is used, a unique store name needs to be entered. Enter the store name and press the button.

  • Page 46: Physical Inventory Data

    Settings Menu 2.5.2 Physical Inventory Data This menu allows you to download or delete saved inventory count data. Download Inventory Data Save downloaded inventory counts data to the Eyecon or send to a USB memory stick. Press the button. A message screen will be displayed. If the data will only be stored on the Eyecon, press the ‘button.
  • Page 47 Data Delete Inventory Data Delete inventory data stored on the Eyecon. Press the button. To delete the data press the button. Otherwise press the button to abort and return to the Data tab. Another message screen will be displayed to verify you want to delete the inventory data.

  • Page 48: Files

    Settings Menu 2.6 Files As with any computerized device it is recommended that stored data on a hard drive is backed up periodically. The Files tab provides choices for backup of all Eyecon data to a memory stick and to restore Eyecon data from a memory stick to the Eyecon. Backed up data can then be transferred to a computer or copied to a CD-ROM for safe keeping.

  • Page 49: Auto Updates

    Files If software version 1.5.5 (or later) is installed, and the USB memory stick is not auto- recognized, use the button to force the Eyecon to check for a file named xxxxx.Update.Eyecon2. 2.6.1 Auto Updates Update the Eyecon software and/or Medispan pill database. Set the time of download, path, and a username and password if necessary.
  • Page 50 Settings Menu Time Set the time for the for the software and/or the Medispan monthly update. The time is set in 24 hour format. Local Path Set the path location of the downloaded update files. This path can be on a network. Press the keyboard icon to the right of the path window to enter the file location Domain...

  • Page 51: Tcp/Ip

    TCP/IP 2.7 TCP/IP Primarily used when the Eyecon is integrated with pharmacy workflow software. This tab is used for setting the IP address and Mask for the Eyecon when connected to a LAN. Consult with your IT department for additional information. The Eyecon must be restarted after changing the port number or IP address within PMSS interface.

  • Page 52: Listening Server Settings

    Settings Menu 2.7.1 Listening Server Settings Port Setting Configure the listening server port number. If the port number is not known, contact your Network Administrator for further assistance. Press the keyboard icon next to the port number to enter a new port number. Press to accept the entry.

  • Page 53: Remote Server

    Remote Server PMSS Data Purge Time Set the number of days in which PMSS data will purge. The maximum number of days is 450. Press the keyboard icon to the right of the day entry window to enter the number of days. Press to accept the entry.

  • Page 54: Inventory Interface (Mckesson Enterprise Rx)

    Settings Menu 2.8.1 Inventory Interface (McKesson Enterprise Rx) It is possible to use Mckesson Enterprise to track inventory using the Eyecon. This will require third party software be loaded on a PC. Enabled the McKesson mode under the TCP/IP tab, Listening Server Settings/PMSS provider.

  • Page 55: Multi

    Multi 2.9 Multi Future Feature Intended for VA sites to allow one Eyecon to send Rx Fill Data to another Eyecon for verification counting. 2.10 Double Check This tab allows for the configuration of back-count and/or double-counts of controlled substances. 2.10.1 Double-Counts Will prompt the user to re-count the dispensed amount for specified DEA controlled items,...

  • Page 56: Back-Counts

    Settings Menu 2.10.2 Back-Counts Will prompt the user to count the remainder in the stock bottle for specified DEA controlled items. This is enabled when checked and disabled when not checked. Require Adjust Reasons Checking this box results in a pop-up menu with various reason codes to choose from when the Back-Count amount does not match the expected amount.

  • Page 57: Chapter 3 Eyecon Native Modes

    Start-up Screen Eyecon Native Modes 3.1 Start-up Screen Three modes of operation are offered in the Stand-Alone mode. Count Only is a basic counting mode where the stock bottle NDC barcode is scanned or the NDC is manually entered recalling associated drug information.

  • Page 58: Count Only Mode

    Eyecon Native Modes 3.2 Count Only Mode This mode is used to dispense a prescription which does not need to be validated and count pills quickly. Use the Physical Inventory mode for cycle count or count store inventory. Press to backup one screen. Refer to page for settings menu.
  • Page 59 Count Only Mode Refer to page to Re-Train an existing pill image. See page if the barcode does not scan. Refer to the Manual NDC Entry section. If NDC information is not present in database, NDC not found! screen will appear. Refer to page for further information.
  • Page 60 Eyecon Native Modes If the button was pressed with pills on the platter, a warning message will be displayed. If the pills are stacked on one another the screen may change, highlighting the position of the pills that were not able to be counted.

  • Page 61: Unit Of Use

    Count Only Mode 3.2.2 Unit of Use Used to dispense a full bottle or manually entered quantity. The quantity will be recorded to the Report Database. The combining of Eyecon counted pills with the full bottle or manually entered quantity is also allowed. With the pill tray empty, press the button from the Counting screen.

  • Page 62: Hand-Count

    Eyecon Native Modes 3.2.3 Hand-Count If the drug is a unit of use (such as an ointment, cream, inhaler, syringe or blister pack) or was trained as a hand count drug, the Hand-Count screen will be displayed. Press the button in the top right hand corner.

  • Page 63: Accumulate Count Method

    Count Only Mode 3.2.4 Accumulate Count Method Press the button. The button will turn green indicating that the accumulate function has been selected. Notice the two blue windows Current QTY and Total QTY. Current QTY - The quantity currently on the counting platter. Total QTY - The accumulated (added) number of pills.
  • Page 64 Eyecon Native Modes Fill Patient Vial or Return Pills to Stock Bottle After adding the Current QTY to the Total QTY, the following message screen will appear. The current quantity must be dispensed before continuing. Dispense pills by placing the tongue of the funnel inside of the patient vial or stock bottle.

  • Page 65: Rx Validation / Workflow

    Rx Validation / Workflow 3.3 Rx Validation / Workflow Ensures the proper medication is dispensed by validating an 11 digit NDC printed on the patient vial label or Rx pamphlet matches the NDC on the stock bottle. Contact customer support at (866) 260- 6540 for additional information on validation. Refer to page page 23 for details to Shutdown the Eyecon.
  • Page 66 Eyecon Native Modes Scan Vial Label Scan the 11 digit NDC barcode on the vial label or patient pamphlet. If Scan User Login is disabled use the button to return to the Start-up screen. If Scan User Login is enabled use the button to log off of the system and return to the Scan User Login screen.
  • Page 67 Rx Validation / Workflow Scan Stock Bottle Scan the Stock Bottle Label NDC barcode. See page to train an existing pill image. See page if the barcode does not scan. Refer to the Manual NDC Entry section. page 29 to choose the stock bottle verification method.
  • Page 68 Eyecon Native Modes If the number of pills poured exceeds the QTY value, the Quantity window will turn red. If the number of pills poured is less than the QTY value, the Quantity window will turn yellow. If the button is pressed while the pill count is out of tolerance or a partial fill, a Quantity Mismatch screen will be displayed.
  • Page 69 Rx Validation / Workflow If the pills are stacked on one another the screen may change, highlighting the position of the pills that were not able to be counted. Lightly shake the counting platter until the pills are no longer stacked.

  • Page 70: Partial Fill

    Eyecon Native Modes 3.3.2 Partial Fill If a prescription can only be partially filled, the Eyecon will store the partial fill information and when the remainder is ready to be filled, the prescription is recalled. Reporting must be enabled in the Data tab under the Settings menu.

  • Page 71: Unit Of Use

    Rx Validation / Workflow Press the button to fill the prescribed quantity. 3.3.3 Unit of Use Used to dispense a full bottle or manually entered quantity. The quantity will be recorded to the Report Database. The combining of Eyecon counted pills with the full bottle or manually entered quantity is also allowed.

  • Page 72: Gpi Substitution

    Eyecon Native Modes If Reporting is enabled, press the button and the total quantity dispensed will be recorded. Refer to Appendix C on page for information regarding recorded data and pill photo examples. If the package quantity is a fractional value, it is rounded off to the nearest whole number.
  • Page 73 Rx Validation / Workflow If the stock bottle scanned is non- matching this warning will be displayed. Press the button to return to the previous screen. When the last two digits of the scanned NDC (stock bottle) are different from the specified NDC.

  • Page 74: Double Count (Dea Controlled Substances)

    Eyecon Native Modes If the button was pressed with a count of zero. Press the button to record a zero value or press the button to escape. 3.3.5 Double Count (DEA Controlled Substances) If the Rx being dispensed is a controlled substance, a double count may be necessary depending on the setting under the Double Check tab.
  • Page 75 Rx Validation / Workflow If the number of pills poured is less than the QTY value, the Quantity window will turn yellow. Press the button. The transaction will be recorded. A message screen will be displayed. A second count will need to be performed.

  • Page 76: Back Count (Dea Controlled Substances)

    Eyecon Native Modes If back-count is enabled, the Back Count screen will be displayed. Dispense the pills and proceed to the Back-Count section step 3. 3.3.6 Back Count (DEA Controlled Substances) The Back-Count feature is used to count the remaining pills in the stock bottle after every controlled substance dispense.
  • Page 77 Rx Validation / Workflow When the Quantity matches the QTY the window will turn green. If the number of pills poured exceeds the QTY value, the Quantity window will turn red. If the number of pills poured is less than the QTY value, the Quantity window will turn yellow.
  • Page 78 Eyecon Native Modes Back Count Quantity Mismatch If the final Back Count achieved doesn’t match the expected Back Count amount, the count window back-ground color will be yellow if it is lower, and if it is over. is pressed and the amount is a mismatch the following warning message appear.

  • Page 79: Hand-Count

    Rx Validation / Workflow 3.3.7 Hand-Count If the drug is a unit of use (such as an ointment, cream, inhaler, syringe or blister pack) or was trained as a hand count drug, the Hand-Count screen will be displayed. Press the button in the top right hand corner.

  • Page 80: Accumulate Count Method

    Eyecon Native Modes 3.3.8 Accumulate Count Method Press the button. The button will turn green indicating that the accumulate function has been chosen. Notice the two windows Current QTY and Total QTY. The windows will change color depending on the target quantity in the right hand corner.
  • Page 81 Rx Validation / Workflow Press the button to accumulate (add) the Current QTY count to the Total QTY. Fill Patient Vial or Return Pills to Stock Bottle After adding the Current QTY to the Total QTY, the following message screen will appear.

  • Page 82: Manual Login

    Eyecon Native Modes 3.3.9 Manual Login Enter a User ID number if it is unable to be scanned. From the Scan User Login screen press the button. Key in the user login ID number with the numeric buttons. Default code is 501812 Press the button to accept the entry.

  • Page 83: Physical Inventory Mode

    Physical Inventory Mode 3.4 Physical Inventory Mode The Physical Inventory mode provides a way to maintain accurate inventory levels. Scan the stock bottle or manually enter the NDC number. Data is saved to the Eyecon database and can be retrieved with a USB memory stick. See Appendix A on page 136 for details on importing data to a computer.
  • Page 84 Eyecon Native Modes Scan User Login The Scan User Login feature is available for added system security. The login ID can be scanned or manually entered. The User Login screen is disabled by default and can be enabled within the settings menu. See page 28 details.
  • Page 85 Physical Inventory Mode If the pills are stacked on one another the screen will highlight the position of the pills that were not able to be counted. Lightly shake the counting platter until the pills are no longer stacked. Press the button to record the quantity to the Eyecon database.

  • Page 86: Unit Of Use

    Eyecon Native Modes 3.4.2 Unit of Use Used to count a full bottle or manually entered quantity. The quantity will be recorded to the Report Database. The combining of Eyecon counted pills with the full bottle or manually entered quantity is also allowed. With the pill tray empty, press the button from the Counting screen.

  • Page 87: Hand-Count

    Physical Inventory Mode 3.4.3 Hand-Count If the drug is a unit of use (such as an ointment, cream, inhaler, syringe or blister pack) or was trained as a hand count drug, the Hand-Count screen will be displayed. Press the button in the top right hand corner.

  • Page 88: Accumulate / Counting

    Eyecon Native Modes 3.4.4 Accumulate / Counting Press the button from the Counting screen. The button will turn green indicating that the accumulate function has been chosen. Current QTY - The quantity currently on the counting platter. Total QTY - The accumulated (added) number of pills.

  • Page 89: Manual Login

    Physical Inventory Mode Return Pills to Stock Bottle After adding the Current QTY to the Total QTY, the following message screen will appear. Dispense pills by placing the tongue of the funnel inside of the stock bottle. Cup hand around the outside of the bottle opening.

  • Page 90: Re-Train An Existing Pill Image

    Eyecon Native Modes Key in the user login number with the numeric buttons. Default code is 501812 Press the button to accept the entry. button moves the entry cursor back one space. button clears the entire entry. If the login ID was accepted the Scan Stock Bottle screen will be displayed. Return to the Physical Inventory section to continue with counting inventory.

  • Page 91: Train Pill Image

    Re-Train an Existing Pill Image 3.5.1 Train Pill Image Two sample pills will be needed. Place one pill flat and the other on its edge on the pill counting platter. If pill will not stand on edge, lay it flat. Press the button.

  • Page 92: Manual Ndc Entry

    Eyecon Native Modes The unit of use value is automatically filled in (for example: 15 is for 15mg). If the value is acceptable, press the button. If a change needs to be made, press the button. The entry window will be blank.

  • Page 93: Ndc Not Found

    Manual NDC Entry If the NDC number was found in the database, the Counting screen will be accessed. If the NDC number was not found the NDC not found! screen will be displayed. Follow the steps below to add a new NDC and drug name.

  • Page 94: Edit Drug Database

    Eyecon Native Modes If the pill image was not found the Train Pill Image screen will appear next. Refer to page for details on training a new pill image. If the drug name and pill image were found the Counting screen will appear next.
  • Page 95 Edit Drug Database The Eyecon will look up the scanned barcode to determine the NCDC and display the NDC number. If the NDC number is correct, press button. If the NDC is incorrect, click the keyboard icon adjacent to the NDC and enter the correct value and press to continue.

  • Page 96: Drug Photo

    Eyecon Native Modes 3.7.1 Drug Photo Use Drug Photo If a drug photo is shown, press the button until highlighted in green to accept the drug photo. Do not Use Drug Photo If the drug photo shown is wrong or will not be used, press the button until it is not highlighted.
  • Page 97 Train a New Pill Two Sample Pills will be Needed. Place one pill flat and the other on its edge on the pill counting platter. If pill will not stand on edge, lay it flat. Press the button. If the pills were trained properly, the pill images will be displayed.

  • Page 98: Chapter 4 Pmss Modes

    PMSS Modes PMSS Modes The following modes are available within PMSS. Each mode has the same appearance but perform differently in the background. Computer Rx Computer Rx - #2 Cost Effective Eyecon Native Liberty Software McKesson Enterprise Rx (refer to page 117 for details) Pioneer Rx...

  • Page 99: Pill Counting

    Pill Counting Barcode Setting Tab Go to the Barcode tab. Select barcode type PMSS from the drop down menu. Press the to accept the changes and return to the Start-up screen. From the Start-Up screen activate Rx Validation / Workflow mode by pressing button.
  • Page 100 PMSS Modes Scan Vial Label Scan the 11 digit NDC barcode on the vial label or patient pamphlet. If Scan User Login is disabled use the button to return to the Start-up screen. If Scan User Login is enabled use the button to log off of the system and return to the Scan User Login screen.
  • Page 101 Pill Counting Scan Stock Bottle Scan the Stock Bottle Label NDC barcode. page 115 to train an existing pill image. See page if the barcode does not scan. Refer to the Manual NDC Entry section. page 29 to chose the stock bottle verification method.
  • Page 102 PMSS Modes If the number of pills poured exceeds the Qty value, the Quantity window will turn red. If the number of pills poured is less than the Qty value, the Quantity window will turn Yellow. If the button is pressed while the pill count is out of tolerance a Quantity Mismatch screen will be displayed.
  • Page 103 Pill Counting If the pills are stacked on one another the screen may change, highlighting the position of the pills that were not able to be counted. Lightly shake the counting platter until the pills are no longer stacked. If the required count was exceeded, remove excess pills from the platter with the spatula into the pill dispensing funnel.

  • Page 104: Partial Fill

    PMSS Modes 4.2.1 Partial Fill If a prescription can only be partial filled at the time, the Eyecon will store the partial fill and when the remainder is ready to be filled, the prescription is recalled. Reporting must be enabled in the Data tab under the Settings menu.

  • Page 105: Unit Of Use

    Pill Counting 4.2.2 Unit of Use Used to dispense a full bottle or manually entered quantity. The quantity will be recorded to the Report Database. The combining of Eyecon counted pills with the full bottle or manually entered quantity is also allowed. With the pill tray empty, press the button from the Counting screen.

  • Page 106: Gpi Substitution

    PMSS Modes If the total exceeds the prescribed quantity, a warning will be displayed. Press the button to continue filling the prescription or press the button to revise the quantity. 4.2.3 GPI Substitution This mode allows a generic equivalent to be counted instead of the adjudicated NDC. A GPI equivalent can only be substituted at the initial Scan Stock Bottle screen.
  • Page 107 Pill Counting When the last two digits of the scanned NDC (stock bottle) are different from the specified NDC. Press the button to approve or press the button to escape. If already in the count mode and a non- matching stock bottle is scanned with the same GPI but is a different NDC than specified.

  • Page 108: Hand-Count

    PMSS Modes 4.2.4 Hand-Count If the drug is a unit of use (such as an ointment, cream, inhaler, syringe or blister pack) or was trained as a hand count drug, the Hand-Count screen will be displayed. Press the button in the top right hand corner.

  • Page 109: Accumulation

    Pill Counting 4.2.5 Accumulation Press the button. The button will turn green indicating that the accumulate function has been chosen. Notice the two windows Current QTY and Total QTY. The windows will change color depending on the target quantity in the right hand corner. yellow = below = above...
  • Page 110 PMSS Modes Press the button to accumulate (add) the Current QTY count to the Total QTY. Fill Patient Vial or Return Pills to Stock Bottle After adding the Current QTY to the Total QTY, the following message screen will appear. Dispense pills by placing the tongue of the funnel inside of the patient vial.

  • Page 111: Manual Login

    Manual NDC Entry 4.2.6 Manual Login Enter a User ID number if it is unable to be scanned. From the Scan User Login screen press the button. Key in the user login ID number with the numeric buttons. Default code is 501812 Press the button to accept the entry.

  • Page 112: Ndc Not Found

    PMSS Modes In addition, if the pill image is not already stored it will need to be trained by the Eyecon. Refer to page 115 for details. With the keyboard, enter the stock bottle's NDC number exactly as shown on the stock bottle including the dashes. Enter the NDC number and press For Example: Stock Bottle NDC = 1234-5678-90...

  • Page 113: Edit Drug Database

    Edit Drug Database If the pill image was not found the Train Pill Image screen will appear next. Refer to page 115 for details on training a new pill image. If the drug name and pill image were found the Counting screen will appear next.

  • Page 114: Previously Entered Drug

    PMSS Modes 4.4.1 Previously Entered Drug Press the keyboard icon to the right of the drug name field. Enter the drug name and press Press from the Editing Drug Database screen to continue. The Counting screen will be displayed. 4.4.2 Drug Photo Use Drug Photo If a drug photo is shown, press the button until highlighted in green to accept the...

  • Page 115: Re-Train An Existing Pill Image

    Re-Train an Existing Pill Image 4.5 Re-Train an Existing Pill Image The trained pill image is a shadow image used as a reference for counting. The process below is used to update existing pill images in the event the pill size/shape changes or the count is incorrect or unstable.

  • Page 116: Hand-Count

    PMSS Modes To accept the pill images, press the button. The Counting screen will be displayed. Refer to the Counting section for more details. If the pill images are not correct, press the button. The Train Pill Image screen will be displayed.

  • Page 117: Rx Pmss Data Viewer

    Rx PMSS Data Viewer 4.6 Rx PMSS Data Viewer View Rx PMSS prescription data. Use the button to move forward one > > screen or use the button to backup one < < screen. Press the button to return to the previous operating screen.

  • Page 118: Access Inventory Mode

    PMSS Modes Remote Server tab: Check enable sending inventory counts Remote Server tab: Enter store number by pressing the keyboard icon to the right of the store number. Enter the store number and press the button. Remote Server tab: Set IP address and port number by pressing the keyboard icon to the right.
  • Page 119 McKesson Enterprise Rx Scan User Login The Scan User Login feature is available for added system security. The login ID can be scanned or manually entered. The User Login screen is disabled by default and can be enabled within the settings menu. See page 28 details.
  • Page 120 PMSS Modes The Scan Stock Bottle screen will be displayed. Follow the Physical Inventory instructions starting on page to count inventory. Eyecon Instruction Manual...

  • Page 121: Chapter 5 Workflow Mode

    Pharmacy Package Settings Workflow Mode The Workflow mode consists of the Symphony version. 5.1 Pharmacy Package Settings Press the button from the Configure Pharmacy Package screen to access Settings the setting choices menu. The currently selected setting tab will be designated in BLUE. The following menus are available for diagnostics and configuration.

  • Page 122: Settings

    Workflow Mode 5.2 Settings 5.2.1 Server Set the communication port settings. Workflow Server Settings Configure the IP address and port number of the server. If the port number is not known, contact your Network Administrator for further assistance. Press the keyboard icon next to the port number to enter a new port number.

  • Page 123: Local Tcp/Ip Settings

    Settings 5.2.2 Local TCP/IP Settings Primarily used when the Eyecon is integrated with pharmacy workflow software. This tab is used for setting the IP address and Mask for the Eyecon when connected to a LAN. Consult with your Network Administrator for additional information. button is used to accept an entry and the sets the screen to factory Update...

  • Page 124: Network Share

    Workflow Mode 5.2.3 Network Share Set the Eyecon as the local server or shared on a network. Local Press the button to use only the local L oca l Eyecon. Shared Press the button when this Eyecon is on Shared a shared network.

  • Page 125: Workflow Diagnostics And Setup

    Workflow Diagnostics and Setup 5.3 Workflow Diagnostics and Setup Press the button from the Scan Label screen or any of the counting screens to Menu V1.3.3 enter the setting choices menu. NOTE: the Menu button may have a different number after the v then shown in the example.

  • Page 126: Shutdown Or Restart

    Workflow Mode 5.3.1 Shutdown or Restart Do not unplug or shutdown the Eyecon with the power switch on the backside of the unit. This could cause corruption of files which would require the Eyecon to be returned for factory service. button in the Start-up screen is Shutdown used for restarting or turning off the Eyecon.

  • Page 127: About Eyecon

    Workflow Diagnostics and Setup Troubleshooting This choice is used for diagnostics of the scanner. Scanner Test Test the scanner by scanning a stock bottle NDC barcode. If the scanner is operating properly, the NDC will be displayed in the blue bar.

  • Page 128: Eyecon Setup

    Enter a User ID or Password by pressing the keyboard icon to the right of the entry window. Key in the correct User ID and password. Default User ID: innovat Default Password: gse Press the button to access the Advanced Support choices.

  • Page 129: Common

    Workflow Diagnostics and Setup 5.3.7 Common This screen is used for calibrating the pill counting platter or updating the software. If troubleshooting system components is necessary, simply press the Troubleshooting tab on the screen. Calibrate Platter This function is used to calibrate the counting platter viewing area if the count is unstable.

  • Page 130: Troubleshooting

    Workflow Mode Scanner Port Selects the port for either the internal or external scanner. Use the keyboard icon button to the right of the scanner port window to enter the port number. 2 = internal scanner 4 = external scanner Launch Windows Applications The choices available are Windows Explorer, Control Panel, and time &...
  • Page 131 Workflow Diagnostics and Setup Camera Test Verify the camera is operating properly with the camera test. Pour pills in the pill platter or hold hand over the platter to confirm an image is being displayed. Other Test(s) Additional testing modes are provided for the touch screen display and internal speaker.

  • Page 132: Network Setup

    Enter a User ID or Password by pressing the keyboard icon to the right of the entry window and press Key in the correct User ID and password. Default User ID: innovat Default Password: gse Eyecon Instruction Manual...

  • Page 133: Server

    Workflow Diagnostics and Setup 5.3.10 Server Set the communication port settings. Workflow Server Settings Configure the IP address and port number of the server. If the port number is not known, contact your Network Administrator for further assistance. Press the keyboard icon next to the port number to enter a new port number.

  • Page 134: Local Tcp/Ip Settings

    Workflow Mode 5.3.11 Local TCP/IP Settings Primarily used when the Eyecon is integrated with pharmacy workflow software. This tab is used for setting the IP address and Mask for the Eyecon when connected to a LAN. Consult with your Network Administrator for additional information. button is used to accept an entry and the sets the screen to factory Update...

  • Page 135: Network Share

    Workflow Diagnostics and Setup 5.3.12 Network Share Set the Eyecon as the local server or shared on a network. Local Press the button to use only the local L oca l Eyecon. Shared Press the button when this Eyecon is on Shared a shared network.

  • Page 136: Chapter 6 Downloaded Inventory Data

    Downloaded Inventory Data The summary and transaction data can be loaded into the program of your choice such as Microsoft Excel or Works for further analysis. 6.1 Access Downloaded Files Insert the USB memory stick used to download the data from the Eyecon into an available USB port of your PC.
  • Page 137 .CSV Files CIM Audit The file names starting with “CIMAudit” will have the date of transaction, NDC number and quantity counted with headings. Summary The file names starting with "Summary" will have one summary record per 11 digit NDC. Eyecon Instruction Manual...

  • Page 138: Text Files

    Transaction The files beginning with "Transaction" will have one record for every bottle scanned and counted. Excel will automatically place each record of data into a row and each field into a column, as shown in the examples above. 6.3 Text Files Downloaded inventory data is also stored in a text format.
  • Page 139 Text Files Highlight the desired .txt file and .click [Open.] A file import window will appear. Delimited should be chosen. Click [Next] to proceed. Eyecon Instruction Manual...
  • Page 140 Uncheck Tab under delimiters and check Other. Enter a | into the box to the right of Other. Click [Next]. Be sure General is selected un Column data format. Click [Finish] to complete the import. Eyecon Instruction Manual...
  • Page 141 Text Files The file will import into Excel. Eyecon Instruction Manual...

  • Page 142: Chapter 7 User Login Barcodes

    User Login Barcodes Using Barcodes for User Logins In order to simplify the login process, it is possible to create barcodes that are recognized by the Eyecon specifically as User ID labels. Any barcode that begins with the characters "ID+" followed by up to ten numeric digits will be processed as a user login.
  • Page 143 User Login Barcodes Eyecon Instruction Manual...

  • Page 144: Chapter 8 Report Download Data And Photos

    Report Download Data and Photos Report data downloaded from the Rx Dispensing (Count Mode) and Rx Validation/ Workflow modes utilize two methods of viewing the data. One method is an Excel spreadsheet which includes a heading for each column. Another method is in a text file saved in a delimited format. A picture of the pill image is included in the download as a separate .jpg file.

  • Page 145: Downloaded Report Data

    Downloaded Report Data 8.2 Downloaded Report Data Example of Downloaded Report Data Excel File Example of Downloaded Report Data Text File 8.3 Locate Tray Photo 8.3.1 Photo (Image) Numbering The saved photos will have sequential numbers starting with '1' placed on top of each of the pills so that the count can be more easily confirmed by a pharmacist or a patient.

  • Page 146: Unit Of Use Fill Types

    Accumulation - A sequential transaction number will be assigned as the file name followed by an underscore (_) and lower case letter starting with a for each accumulation. (000001_a.jpg). 8.3.3 Unit of Use Fill Types There are three different scenarios for recording the unit of use fill type. Unit of Use - If the Eyecon did not count any pills Combo - If some pills were counted and some were from a full bottle Auto - If all pills were Eyecon counted...
  • Page 147 Rx Information on Photo (Image) From the Rx Validation Mode Each saved photo uses the Rx number as the reference number. Eyecon Instruction Manual...
  • Page 148 From Accumulate Mode (Rx Validation) First Accumulation Second Accumulation Eyecon Instruction Manual...
  • Page 149 Rx Information on Photo (Image) Third Accumulation From PMSS Mode (Partial Fill) Eyecon Instruction Manual...
  • Page 150 Fill Complete Unit of Use (Full Bottle) Eyecon Instruction Manual...

  • Page 151: Chapter 9 File Sharing

    File Sharing Setup File Sharing Share files between the Eyecon and a computer. 9.1 File Sharing Setup Steps and needed items for file sharing setup. 9.1.1 Needed Items Eyecon running version 1.6.8 or later Ethernet cable Available Ethernet connection Windows® Based PC 9.1.2 Eyecon Setup Plug in Ethernet cable into back of the Eyecon.

  • Page 152: Computer Setup

    Press the [Enter] key on the keyboard. User name: gse Password: eyecon. Check "Remember my password" box. Press Enter or click OK. A window should open with a GSE folder. Open the GSE folder. Right click on "EyeconVPC" folder. Select "Create Shortcut".

  • Page 153: Adjust Back-Count Discrepancy Reasons

    File Sharing Setup 9.1.4 Adjust Back-Count Discrepancy Reasons If setup file sharing of the Eyecon drive is on your computer, the back-count reasons may be edited on the Eyecon. Follow the instructions below. Copy the shortcut to the Eyecon. Add the following to the end of the shortcut path: Misc\BackCountReasons.txt Rename the shortcut to EyeconBackCountReasons (or something you find more appropriate).

  • Page 154: Chapter 10 Audit Reports

    10 Audit Reports Audit reports can be viewed from the Eyecon display, copied to a computer via USB memory stick or sent over the pharmacy Ethernet connection. The report automatically starts with the most resent data. 10.1 Access Eyecon Auditor from the Start-up Screen Press the button from the Start-up screen.
  • Page 155 10.3 Specify and View a Report Press the keyboard icon and type in a unique name for this Eyecon, such as Store123, then press the button.There should be no spaces or special characters in the name. Press the button to return to the Eyecon Auditor screen.
  • Page 156 The report will be displayed according to the filters set. Use the scroll bars on the bottom and side of the screen to view the entire report. View Tray Photos To view a specific tray photo, select the specific record and press the button.
  • Page 157 10.3 Specify and View a Report Press the button again to exit to the Eyecon Auditor screen. Press the button from the main Audit menu when done viewing. You will be prompted to save the Audit file to a USB memory stick.
  • Page 158 In the right window is a folder named “EyeconAuditFiles'. Double click on this folder to open it. Double click on the desired file to open. The file will automatically open in Excel. Eyecon Instruction Manual...
  • Page 159 11 Accuracy Verification Procedure In order to confirm that counts provided by the Eyecon are accurate, it is recommended to follow the procedure below on a monthly basis, or whenever there is any question regarding the accuracy. This check may be required by some states’ Boards of Pharmacy. Clean the Eyecon pill platter, top and bottom, as well as the surface below the tray to remove any pill dust build-up.
  • Page 160 Manually count the pills by scraping them into the funnel on the front of the Eyecon. Confirm that the manual count matches the Eyecon count. 17a. If a discrepancy is found, re-perform the manual count to check the results. 17b. If there are still discrepancies, contact Eyecon Technical Support for assistance at (866) 260-6540.
  • Page 161 Table 11.1 Eyecon Accuracy Log Quantity Date Time Name Notes Verified Eyecon Instruction Manual...
  • Page 162 Index About Eyecon ..23 Data Access Eyecon Auditor ..154 enable report mode ..42 Accumulate count method ..80 purge data ..42 Accumulation tray photo count button ..42 PMSS mode ..109 Data menu ..42 Audit report data ..45 Delete Inventory Data ..47 Audit reports ..154, 159 Delete report data ..43 Auto Delete Data ..47...
  • Page 163 Power off ..23 Install Software Updates ..21 on ..15 Installation ..10 Product ..9 Inventory Interface ..54 Remote Server menu ..53 Launch Windows applications ..30 Report Licensing agreement ..20 report data ..43 Listening Server Settings ..52 Report download data ..144 Locate tray photo ..44, 145 Restart Eyecon ..126 Retrain pill image ..90 PMSS mode ..115...
  • Page 164 TCP/IP menu ..51 dynamic address ..51 mac address ..51 static address ..51 Test menu ..34 calibrate touch screen ..34 camera test ..34 scanner test ..34 speaker test ..34 touch screen test ..34 Train hand count ..91 Train pill image ..91 Turn off the Eyecon ..23 Turn on the Eyecon ..15 Unit of use ..61, 71...
  • Page 166 Avery Weigh-Tronix USA 1000 Armstrong Dr. Fairmont MN 56031 USA Tel:507-238-4461 Fax:507-238-4195 Email: usinfo@awtxglobal.com www.averyweigh-tronix.com Avery Weigh-Tronix UK Foundry Lane, Smethwick, West Midlands, England B66 2LP Tel:+44 (0) 8453 66 77 88 Fax: +44 (0)121 224 8183 Email: info@awtxglobal.com www.averyweigh-tronix.com...

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