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Troubleshooting Guide
The following table contains common problems and solutions, please
read carefully.
Problem
The speaker is not
dispersing any sound
The speaker is making
a strange noise
No power or Not
charging
Bluetooth pairing fail
Bluetooth connection
is unstable
Solution
Make sure the speaker is charged;
Try to increase the volume on both device and
speaker ;
Please make sure that all cables are correctly
connected;
Please make sure that all cables are correctly
connected;
Please replace the other audio cable;
Please make sure that the adapter and the
host is connected correctly;
Please check the power adapter voltage and
current demand;
Please check whether the speaker is in the
pairing state(BT pairing key flashes) or not; If
not, please long press BT pairing key and pair
again;
Pair again after reboot;
Ensure that the machine and Bluetooth
devices to connect at a distance of 10 meters;
Please ensure that no obstruction between
the machine and the Bluetooth device,
or try another Bluetooth device to play;
9
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