Sony VAIO Digital Studio User Manual page 22

16
VAIO Digital Studio Computer User Guide
7
Sony Fax-on-
Demand
8
Sony SOS software
9
Calling SOS
This service provides you with answers to commonly
asked questions. You can use this automated service to
request a list of available topics and then select the
topics that you want to receive. To contact the Sony
fax-on-demand service, call 1-888-4SONYPC (1-888-
476-6972). (Requires a fax machine or your fax
software. Fax software is included on your system as
part of Microsoft Outlook.)
This preinstalled program connects you to a Customer
Support Representative. Support through SOS is
available free of charge for 90 days after the original
date of purchase. Connect a phone line and phone
before you call, so the representative can access your
system if necessary. "Calling SOS," on page 17,
describes how to use the SOS software.
You can call and speak with a Sony Customer Support
Representative without using your computer by
calling 1-888-4SONYPC (1-888-476-6972). Software
support is available free of charge for 90 days after the
original date of purchase.