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Installation Manual
CONCIERGE™ Power Door Opener
Model No. CONCIERGE 23JL
1-YEAR WARRANTY. Please register at www.ezaccess.com/warranty-satisfaction.
© Homecare Products, Inc. All rights reserved. All text and images contained in this document are
proprietary and may not be shared, modified, distributed, reproduced, or reused without the express
written permission of EZ-ACCESS®, a division of Homecare Products, Inc.
Manufactured in the USA
14903 REV 11-09-15
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Table of Contents
Related Manuals for EZ-ACCESS CONCIERGE Series
Summary of Contents for EZ-ACCESS CONCIERGE Series
- Page 1 © Homecare Products, Inc. All rights reserved. All text and images contained in this document are proprietary and may not be shared, modified, distributed, reproduced, or reused without the express written permission of EZ-ACCESS®, a division of Homecare Products, Inc. Manufactured in the USA...
- Page 2 Standard Parts List for CONCIERGE 23JL Residential Jamb Mount Opener (Left Swing) IMAGE DESCRIPTION CONCIERGE 23JL(MOTOR UNIT) WITH SLIP FRICTION CLUTCH ARM, ADJUSTABLE FOREARM AND SHOE, 9-FT 115VAC POWER CORD, AND 300mhz RADIO RECEIVER WARNING: DO NOT HANDLE CONCIERGE 23JL BY POWER CORD.
- Page 3 Optional Accessories List for CONCIERGE 23JL Residential Jamb Mount Opener (Left Swing) IMAGE DESCRIPTION CONCIERGE ESP 24VDC ELECTRIC STRIKE AND FACE PLATE CONCIERGE PIM WALL MOUNTED 4.5” SQUARE PUSH PAD CONCIERGE KEM WIRELESS PROGRAMMABLE KEYLESS ENTRY SYSTEM GARAGE DOOR STYLE TRANSMITTER CONCIERGE RGD1 –...
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Page 4: Table Of Contents
TABLE OF CONTENTS Precautions and Requirements ....................... 5 Door Stop ............................6 Mounting the Motor and Lever Arm Shoe ..................7 Lever Arm Adjustment ........................8 Electric Strike Installation ........................ 9 Programming the Receiver ......................11 Operation ............................12 Adjustments ..........................13 Changing Hand (Rotation of the Motor) .................. -
Page 5: Precautions And Requirements
1. PRECAUTIONS AND REQUIREMENTS 1.1. Precautions 1.1.1. Verify that you have the correct model number for your application. Reference model configurations (page 17) to verify you have the correct unit. If not, see changing hand direction (page 14). 1.1.2. The door that the Concierge 23JL is to be mounted above should be plumb, square, and not warped. The door should not stick to the jamb. -
Page 6: Door Stop
2. DOOR STOP 2.1. Door Stop Installation: A hard door stop must be used to prevent the door from traveling past 90 degrees when opening. A hinge mounted standard duty door stop is included in the Concierge 23DR package. To install this door stop remove the hinge pin from the top door hinge. -
Page 7: Mounting The Motor And Lever Arm Shoe
3. MOUNTING THE MOTOR UNIT AND LEVER ARM SHOE 3.1. Mounting the Motor Unit WARNING: Wear safety goggles prior to drilling. With the wide edge of the motor mount plate flush to the bottom of the jamb and 3 inches from the edge of the door, secure the mount plate with at least the 4 supplied wood screws or binding post screws. -
Page 8: Lever Arm Adjustment
4. LEVER ARM ADJUSTMENT 4.1. Attaching the Adjustment Arm to the Shoe 4.1.1. Loosen nut on adjustment arm. 4.1.2. Loosen the set screws in the clutch arm hub. 4.1.3. Adjust length of adjustment arm so when door is shut and arm is engaged in shoe, the clutch arm makes a 90 degree angle to wall. - Page 9 Page | 9 U.S. Patent 7,418,8000 B1...
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Page 10: Electric Strike Installation
5. ELECTRIC STRIKE INSTALLATION 5.1. Strike Installation: The Concierge 23JL door opener is designed so that the door can still be manually opened without activating the unit. Therefore, it is necessary to have another mechanical feature to hold the door shut when not in operation. - Page 11 5.2. Electric Strike Positioning: When installing the electric strike and face plate, position it in the door frame, front to back, so that when the door is closed there is minimal gap between the strike plate latching surface and the door latch.
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Page 12: Programming The Receiver
5.3. Connecting Electric Strike to Model 23JL Once installed and positioned, use the two twisted 12 foot low voltage wires to connect to the terminals of the electric strike. When the door opener is activated it will send a single shot 24VDC pulse to the strike to release tension and allow the door to open. - Page 13 Page | 13 U.S. Patent 7,418,8000 B1...
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Page 14: Operation
7. OPERATION CAUTION: Do not attempt to operate opener until both the motor unit and lever arm and shoe are securely fastened to the door and jamb. Open and close the door manually a few times to ensure a fluid motion of the lever arm. This helps to verify the mounting locations of the motor unit and shoe. -
Page 15: Adjustments
8. ADJUSTMENTS 8.1. Open Dwell Time: To adjust how long the door stays open before closing, use a screw driver to adjust “auto close” on the control board. Turning clockwise will increase the time the door stays open. Turning counterclockwise will decrease the dwell time. The dwell time can be adjusted from 0-30 seconds. 8.2. -
Page 16: Changing Hand (Rotation Of The Motor)
9. CHANGING HAND (ROTATION OF THE MOTOR) 9.1. Changing Hand in the Field: Reroute the power cord (and strike wire if applicable) so it exits the unit on the hinge side of door. Reverse the two motor leads on M1 and M2 so the motor will run in the opposite direction. To ensure correct positioning of the motor leads, perform the following steps: 9.1.1. -
Page 17: Main Circuit Board Features
MAIN CIRCUIT BOARD TERMINAL FUNCTION DESCRIPTION Common Input wiring “common” connection. Open & hold On momentary signal it will cause an opening, or a stop and reverse if closing. Door will timeout and close if dip switch #2 is “OFF.” If activated and maintained, door will stay open. - Page 18 Page | 18 U.S. Patent 7,418,8000 B1...
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Page 19: Troubleshooting
TROUBLESHOOTING ISSUE CAUSE SOLUTION Door does not open Motor rotation configuration is Refer to “Changing Hand” on page 14 incorrect Strike plate does not activate Verify strike is installed correctly by referring to manufacturer’s instructions Door does not open Improper lever arm installation Refer to “Lever Arm Adjustment”... - Page 20 CONCIERGE MODEL 23 CONFIGURATIONS DOOR MOUNT Unit mounted on “pull” side of door • Provided with regular forearm • Motor shaft facing upward • Power cord exits toward hinge side of unit LEFT HAND DOOR RIGHT HAND DOOR Door Mount (23DL) Door Mount (23DR) JAMB MOUNT Unit mounted to jamb on “push”...
- Page 21 Page | 21 U.S. Patent 7,418,8000 B1...
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