Troubleshoot - Canon Iwy Cliq+ User Manual

Status LED Indication /
APP message
MicroSD card
Error
Paper Feeding
Failed
Paper Jam
No Paper
Paper
Compartment
Cover is not
Closed Properly
Overheat
Connection
Remote
Control Failed
Customized
Sound Failed
Device does
not Work
Take Photo

TROUBLESHOOT

• Check if the MicroSD card is inserted properly
• Check if the MicroSD card is full
• Check if the MicroSD card is corrupted
Magenta
• Check if the Micro SD card is compatible
• Open the paper compartment cover to check
Red
• Reset and power on the device; the photo
Red
• Reload Canon ZINK photo paper into
Red
• Close the paper compartment cover properly
Red
• Wait until the device temperature drop to
Red
• Make sure smartphone bluetooth connection
N/A
• Make sure selection of device at APP is correct
• Make sure smartphone OS is compatible and
• Make sure the device is connected with
N/A
• Make sure the APP and rmware is up to date
• Make sure the device is connected with
N/A
• Make sure the APP and rmware is up to date
• Make sure the device is fully charge.
N/A
• Make sure the device FW is up to date
N/A • Make sure print queue bu er is available
• Make sure device has Canon ZINK photo paper
if Canon ZINK photo paper is inserted
paper will be feeding out automatically
the device
normal, the device will resume working again
setting properly
up to date
smartphone APP
Smartphone APP
If not , recharge the device
Actions
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