Troubleshooting - Renkforce DB-L6F Operating Instructions Manual

13. Troubleshooting

By purchasing this fog machine, you have acquired a product designed to the state of the art and opera-
tionally reliable.
Nevertheless, problems or errors may occur.
Therefore, we would like to describe how to eliminate possible errors here:
Always observe the safety information!
No function after the device has been switched on:
• The mains plug is not plugged into the socket correctly.
• The mains cable is not correctly connected to the device mains connection (4).
• The mains socket is not supplied with current.
There is no reaction to DMX commands:
• The blackout mode is activated at the DMX controller.
• The DMX address is set wrongly.
• The connection between the DMX controller and the fog machine is interrupted.
• The DMX line is too long or subject to interference. Use a special DMX high frequency line. Try placing
the DMX line away from the interference source.
• The polarity of the DMX connections to the DMX controller and fog machine are different.
• If possible, try another DMX controller.
There suddenly is no fog anymore in operation:
• The device performs subsequent heating. Once the heating process is complete, the device will emit fog
again.
• The device no longer is connected to the voltage supply. Check for correct connection and voltage sup-
ply to the mains socket.
• The tank is empty; please refill it.
The device produces fog in spite of deactivated fog operation or for a short time after deactivation/dis-
connection:
• It is not a defect. The remaining fog liquid in the still-hot fog exit opening evaporates.
Repairs other than those described above must only be carried out by an authorised specialist.
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