Bosch GAL Professional 3860 CV Original Instructions Manual page 11

Errors – causes and corrective measures
Cause Corrective measures
Red battery charge level indicator (3) is flashing
Charging not possible
The battery is not connected Connect battery to charger
(correctly) correctly
Battery contacts are dirty Clean battery contacts; e.g.
by connecting and discon-
necting the battery several
times. Replace battery if ne-
cessary
Battery defective Replace battery
Green battery charge level indicator (2)/Red battery
charge level indicator (3) is not illuminated
Mains plug of the charger is Insert the mains plug into the
not (correctly) plugged in mains socket (completely)
Socket outlet, mains cable or Check mains voltage, have
charger defective charger checked if necessary
by an authorised after-sales
service centre for Bosch
power tools
Practical advice
When the charger is used continuously, or for several con-
secutive charge cycles without interruption, the charger may
heat up. This is, however, harmless and does not indicate
that the charger has a technical defect.
A significantly reduced operating time after charging indic-
ates that the battery has deteriorated and must be replaced.
Battery cooling (Active Air Cooling)
The fan control unit integrated into the charger monitors the
temperature of the inserted battery. As soon as the battery
temperature is above approx. 0 °C, the battery will be cooled
by a fan. The fan generates a ventilation sound when
switched on.
If the fan does not run, it is defective or the battery temper-
ature is < 0 °C. This can increase the charging time.
Maintenance and Service
Maintenance and cleaning
In order to avoid safety hazards, if the power supply cord
needs to be replaced, this must be done by Bosch or by an
after-sales service centre that is authorised to repair Bosch
power tools.
After-Sales Service and Application Service
Our after-sales service responds to your questions concern-
ing maintenance and repair of your product as well as spare
parts. You can find explosion drawings and information on
spare parts at: www.bosch-pt.com
The Bosch product use advice team will be happy to help you
Bosch Power Tools
with any questions about our products and their accessor-
ies.
In all correspondence and spare parts orders, please always
include the 10‑digit article number given on the nameplate
of the product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch-pt.com.au
www.bosch-pt.co.nz
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
English | 11
1 609 92A 4Z5 | (08.05.2019)