Arbor Technology IEC-3900 User Manual

Digital signage player with 7th generation intel core i7/ i5 processor

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70
IEC-3900
Digital Signage Player with 7th Generation
Intel
Core™ i7/ i5 processor
®
User's Manual
Version 1.0
P/N: 4012390000100P
2019.08
I

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Summary of Contents for Arbor Technology IEC-3900

  • Page 1 IEC-3900 Digital Signage Player with 7th Generation Intel Core™ i7/ i5 processor ® User’s Manual Version 1.0 P/N: 4012390000100P 2019.08...
  • Page 2 Revision History Version Date Description 2019.08 Initial release - II -...
  • Page 3: Table Of Contents

    Contents Contents Revision History ................II Contents ....................i Preface....................iii Copyright Notice ..................iii Declaration of Conformity ...............iii CE ....................iii FCC Class A ................... iv RoHS ....................iv SVHC / REACH ................v Important Safety Instructions ..............v Warning ....................vi Lithium Battery Replacement ..............vi Technical Support ..................vii Warranty....................vii Chapter 1 - Introduction ..............1...
  • Page 4: Contents

    Contents 5.1. Main ....................34 5.2. Advanced ..................36 5.2.1. CPU Configuration .............. 37 5.2.2. ACPI Settings ..............38 5.2.3. USB Configuration .............. 39 5.2.4. Hardware Monitor ............... 41 5.2.5. S5 RTC Wake Settings ............42 5.2.6. CSM Configuration ............. 43 5.2.7.
  • Page 5: Preface

    Preface Copyright Notice All Rights Reserved. The information in this document is subject to change without prior notice in order to improve the reliability, design and function. It does not represent a commitment on the part of the manufacturer. Under no circumstances will the manufacturer be liable for any direct, indirect, special, incidental, or consequential damages arising from the use or inability to use the product or documentation, even if advised of the possibility of such damages.
  • Page 6: Fcc Class A

    (PBDE) in electrical and electronic products. Member states of the EU are to enforce by 7/1/2006. ARBOR Technology Corp. hereby states that the listed products do not contain unintentional additions of lead, mercury, hex chrome, PBB or PBDB that exceed a maximum concentration value of 0.1% by weight or for cadmium...
  • Page 7: Svhc / Reach

    Preface SVHC / REACH To minimize the environmental impact and take more responsibility to the earth we live, Arbor hereby confirms all products comply with the restriction of SVHC (Substances of Very High Concern) in (EC) 1907/2006 (REACH --Registration, Evaluation, Authorization, and Restriction of Chemicals) regulated by the European Union.
  • Page 8: Warning

    Preface The equipment has obvious signs of breakage. 11. Keep this User’s Manual for later reference. Caution This equipment is not suitable for use in locations where children are likely to be present. Hot Parts! Burned fingers when handling the parts. Wait one-half hour after switching off before handling parts.
  • Page 9: Technical Support

    Preface Technical Support If you have any technical difficulties, please consult the user’s manual first at: http://www.arbor.com.tw Please do not hesitate to call or e-mail our customer service when you still cannot find out the answer. http://www.arbor-technology.com E-mail:info@arbor.com.tw Warranty This product is warranted to be in good working order for a period of one year from the date of purchase.
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  • Page 11: Chapter 1 - Introduction

    Chapter 1 Introduction Chapter 1 - Introduction - 1 -...
  • Page 12: Features

    Introduction 1.1. Features • 7th Gen. Intel® Core™ i7/ i5 processor installed • Support 2 x HDMI with independent video outputs • Support 1 x COM, 4 x USB3.0, 1 x GbE port • Support Intel® vPro & AMT • Wide range operating temperature: -40 ~70˚C 1.2. About this Manual This manual is meant for the experienced users and integrators with hardware knowledge of personal computers. If you are not sure about the description in this manual, consult your vendor before further handling.
  • Page 13: Specifications

    Introduction 1.3. Specifications System ® Soldered onboard 7 Gen. Intel Core™ i7-7600U 2.8GHz (base)/ 3.9GHz (Turbo); i5-7300U 2.6GHz (base)/ 3.5GHz (Turbo); Processor Memory Two DDR4 SO-DIMM sockets, supporting up to 16GB memory Graphics Integrated Intel HD Graphics 620 Storage M.2 m-key 2280 socket, supporting SATA SSD upgradable to 128GB LAN Chipset 1 x Intel i219LM PCIe GbE PHY, support vPro &...
  • Page 14: Inside The Package

    Upon opening the package, carefully inspect the contents. If any of the items is missing or appears damaged, contact your local dealer or distributor. The package should contain the following items: 1 x IEC-3900 1 x Accessory Box that contains the following items: •...
  • Page 15: Optional Accessories & Ctos

    1.6. Optional Accessories & CTOS Optional Configuration (CTOS* Kit) 64GB M.2 SSD 128GB M.2 SSD DDR4 4GB 260-pin DDR4-2133 4GB SO-DIMM DDR4 8GB 260-pin DDR4-2133 8GB SO-DIMM - 5 -...
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  • Page 17: Chapter 2 - Getting Started

    Chapter 2 Getting Started Chapter 2 - Getting Started - 7 -...
  • Page 18: Dimensions

    Getting Started 2.1. Dimensions Unit: mm - 8 -...
  • Page 19: Tour The Computer

    Getting Started 2.2. Tour the Computer Take a look around the computer and find the external controls and connectors. 4 x USB 3.0/2.0 ports 24V DC IN jack RJ-45 GbE port RS-232 port 2 x HDMI Power button video outputs 2.3.
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  • Page 21: Chapter 3 - Engine Of The Computer

    Chapter 3 Engine of the Computer Chapter 3 - Engine of the Computer - 11 -...
  • Page 22: Board Layout

    Engine of the Computer 3.1. Board Layout 3.1.1. Carrier Board Board Top AB Connector LAN1 CD Connector USB2 USB1 HDMI1 HDMI2 COM1 DCIN1 LPC1 FAN1 JFRT1 Board Bottom SYSLED1 SSD1 BAT1 - 12 -...
  • Page 23: Com Express Compact Type 6 Cpu Module

    Engine of the Computer 3.1.2. COM Express Compact Type 6 CPU Module AB Connector CD Connector - 13 -...
  • Page 24: Connectors Quick Reference

    Engine of the Computer 3.2. Connectors Quick Reference Connectors Label Description ① DC jack DCIN1 ② RS-232 Serial Port COM1 ③④ HDMI Vertical Connector HDMI2, 1 ⑤⑥ Stacked USB 3.0/2.0 Connector USB1, 2 ⑦ RJ-45 GbE Connector LAN1 ⑧ CPU Fan Power Connector FAN1 ⑨...
  • Page 25: Connectors

    Engine of the Computer 3.2.1. Connectors ① DCIN1 Function: 24V Adapter in DC jack Center Connector Type: 2.5φ DC jack with nut and washer Description Inner Circle Center Inner circle DC IN ② COM1 Function: RS-232 Serial Port Pin Assignment: Pin Desc.
  • Page 26 Engine of the Computer ③④ HDMI2, 1 Function: HDMI Vertical Connector Pin Assignment: Connector Type: 19-pin HDMI connector The pin assignments conform to the industry standard. HDMI2, 1 ⑤⑥ USB1, 2 Function: Stacked USB 3.0/2.0 Pin Assignment: Connector Connector Type: Double-stacked USB The pin assignments 3.0/2.0 type-A connector conform to the industry...
  • Page 27 Engine of the Computer ⑦ LAN1 Function: RJ-45 GbE Connector Pin Assignment: Connector Type: 10/100/1000Mbps fast The pin assignments Ethernet RJ-45 connector conform to the industry standard. ⑧ FAN1 Function: CPU Fan Power Connector Pin Assignment: Connector Type: 2.54mm pitch 1x3-pin one- Pin Description wall connector 1 GND...
  • Page 28 Engine of the Computer ⑨ JFRT1 Function: Pin Assignment: Front-panel Connector Connector Type: 2.00mm pitch 2x5-pin Pin Desc. Pin Desc. wafer header HDDLED+ PWLED+ HDDLED- PWLED- RESET- PWRBT_IN+ RESET+ PWRBT_IN- Speaker+ Speaker- ⑩ LPC1 Function: Low Pin Count Pin Assignment: Connector Connector Type: 2.00mm pitch 2x5-pin Desc.
  • Page 29 Engine of the Computer ⑭ BAT1 Function: RTC Battery connector Connector Type: 2.00 mm pitch 1x2-pin header Setting: Desc. ⑮ SYSLED1 Function: Power LED & System Power On/Off button ⑯ COM Express AB Connector ⑰ COM Express CD Connector 3.2.2. COM Express Connectors Refer to on page - 19 -...
  • Page 30: Com Express Connectors

    Engine of the Computer 3.2.2. COM Express Connectors AB Connector GND (FIXED) PCIE_RXN6 PCIE_TXN6 LAN_LED_ACT# LAN1_MDI3N DIO_2 LPC_FRAME# LAN1_MDI3P PCIE_RXP4 PCIE_TXP4 LPC_AD0 LAN_LED_100# PCIE_RXN4 PCIE_TXN4 LPC_AD1 LAN_LED_1000# LPC_AD2 LAN1_MDI2N PCIE_RXP3 PCIE_TXP3 LPC_AD3 LAN1_MDI2P PCIE_RXN3 PCIE_TXN3 LPC_LDRQ0- LAN_LED_LNK# DIO_3 DIO_1 LPC_LDRQ1- LAN1_MDI1N PCIE_RXP2 PCIE_TXP2...
  • Page 31 Engine of the Computer CD Connector GND (FIXED) GND (FIXED) TYPE2# USB_SSTX0- USB_SSRX0- USB_SSTX0+ USB_SSRX0+ GND (FIXED) GND (FIXED) USB_SSTX1- USB_SSRX1- USB_SSTX1+ USB_SSRX1+ USB_SSTX2- USB_SSRX2- USB_SSTX2+ USB_SSRX2+ GND (FIXED) GND (FIXED) USB_SSTX3- USB_SSRX3- USB_SSTX3+ USB_SSRX3+ DDI1_CTRLCLK_AUX+ GND (FIXED) GND (FIXED) DDI1_CTRLCLK_AUX- RSVD RSVD...
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  • Page 33: Chapter 4 - Installation And Maintenance

    Chapter 4 Installation & Maintenance Chapter 4 - Installation and Maintenance - 23 -...
  • Page 34: Access The Inside Of The Computer

    Engine of the Computer 4.1. Access the Inside of the Computer To use onboard jumpers/connectors or to install/remove internal components, you will need to open the computer to access the inside of the computer. Follow through the guide below to access the inside of the computer. 1.
  • Page 35 Engine of the Computer 3. If you want to access the main board beneath, remove the 4 scrwes as shown. 4. Then you can access the memory sockets and the connectors on the main board. DDR4 SO-DIMM memory sockets - 25 -...
  • Page 36: Installing M.2 Ssd

    Installation & Maintenance 4.2. Installing M.2 SSD The computer comes with a M.2 m-key 2280 socket for SSD installation. To install the SSD module: 1. Rerfer to "4.1. Access the Inside of the Computer" to locate the M.2 socket for storage installation. Confront the SSD module’s edge connector with the M.2 socket.
  • Page 37: Installing Memory Module

    Installation & Maintenance 4.3. Installing Memory Module The computer comes with 2 DDR4 SO-DIMM memory sockets for RAM installation. To install the memory module: 1. Rerfer to "4.1. Access the Inside of the Computer" to locate the memory module socket on the main board for memory installation. Confront the memory module’s edge connector with the memory socket.
  • Page 38: Replacing Rtc Battery

    If your computer is losing its time or date settings, or you are receiving a message about CMOS error, then the RTC battery needs to be replaced. To replace the RTC battery, contact ARBOR Technology to get the new RTC battery and follow the steps below.
  • Page 39 Installation & Maintenance 4. With the adhesive side down, place the new RTC battery into position on the system board. 5. Connect the RTC battery cable to the RTC connector on the system board. - 29 -...
  • Page 40: Wall Mount The Computer

    Note: The computer is only suitable for mounting at heights < 2 m. To mount the computer to a wall or to the rear of a display monitor, you will need a wall mount bracket from ARBOR Technology. The wall mount bracket pack includes: •...
  • Page 41 Installation & Maintenance To wall mount the equipment, follow the steps below to proceed. 1. Using the provided M2.5x4 screws, fasten the wall mount bracket to the computer as shown below. 2. Using the cutouts of the bracket, mount the assembly to intended wall or location using the provided M2.5x4 screws.
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  • Page 43: Chapter 5 - Bios

    BIOS Chapter 5 BIOS Chapter 5 - BIOS - 33 -...
  • Page 44: Main

    Aptio Setup Utility - Copyright (C) 2019 American Megatrends, Inc. Advanced Chipset Security Boot Save & Exit Main Set the Date. Use Tab BIOSName IEC-3900 to Switch between Date BIOS Version 1.00 elements. Build Date and Time 05/24/2019 14:25:31 EC Version 1.00...
  • Page 45 BIOS Set the system time. Use Tab to switch between Time elements. System Time The time format is: Hour: 00 to 23 ► Minute: 00 to 59 Second: 00 to 59 Key Commands BIOS Setup Utility is mainly a key-based navigation interface. Please refer to the following key command instructions for navigation process.
  • Page 46: Advanced

    BIOS 5.2. Advanced Aptio Setup Utility - Copyright (C) 2019 American Megatrends, Inc. Main Chipset Security Save & Exit Boot Advanced CPU Configuration ► CPU Configuration Parameters ► ACPI Settings ► USB Configuration ► HardWare Monitor ► S5 RTC Wake Settings ►...
  • Page 47: Cpu Configuration

    BIOS 5.2.1. CPU Configuration Aptio Setup Utility - Copyright (C) 2019 American Megatrends, Inc. Advanced CPU Configuration Enabled for Windows XP Type Intel(R) Core(TM) and Linux (OS i5-7300U CPU @ 2.60GHz optimized for Hyper- 0x806E9 Threading Technology) Speed 2700 MHz and Disabled for other OS (OS not optimized L1 Data Cache...
  • Page 48: Acpi Settings

    BIOS 5.2.2. ACPI Settings Aptio Setup Utility - Copyright (C) 2019 American Megatrends, Inc. Advanced ACPI Settings Enables or Disables System ability to Enable Hibernation Hibernate (OS/S4 Sleep [Enabled] State). This option may be not effective with some OS. →←: Select Screen ↓↑: Select Item Enter: Select +/-: Change Opt.
  • Page 49: Usb Configuration

    BIOS 5.2.3. USB Configuration Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Aptio Setup Utility - Copyright (C) 2019 American Megatrends, Inc. Advanced USB Configuration Enables Legacy USB support. AUTO option disables legacy USB Module Version support if no USB devices are connected.
  • Page 50 BIOS USB hardware delay and time-out Use this item to set the time-out value for control, bulk, and interrupt transfers. USB Transfer time-out Options available are: 1 sec, 5 sec, 10 sec, 20 sec (default) Use this item to set USB mass storage device start unit command time-out.
  • Page 51: Hardware Monitor

    BIOS 5.2.4. Hardware Monitor Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Aptio Setup Utility - Copyright (C) 2019 American Megatrends, Inc. Advanced Pc Health Status CPU Tempreture : +37 Fan1 Speed : N/A VCORE : +0.858 V VCCDU : +1.189 V : +11.942 V...
  • Page 52: S5 Rtc Wake Settings

    BIOS 5.2.5. S5 RTC Wake Settings Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Aptio Setup Utility - Copyright (C) 2019 American Megatrends, Inc. Advanced Wake System from S5 [Disabled] Set Parameters of Serial Port 1 (CON1) →←: Select Screen ↓↑: Select Item Enter: Select +/-: Change Opt.
  • Page 53: Csm Configuration

    BIOS 5.2.6. CSM Configuration Aptio Setup Utility - Copyright (C) 2019 American Megatrends, Inc. Advanced Compatibility Support Module Configuration Enable/Disable CSM Support. CSM Support [Enabled] CSM16 Module Version 07.80 Boot option filter [UEFI and Legacy] Option ROM execution →←: Select Screen [Do not launch] Network ↓↑: Select Item...
  • Page 54: Nvme Configuration

    BIOS 5.2.7. NVMe Configuration Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Aptio Setup Utility - Copyright (C) 2019 American Megatrends, Inc. Advanced NVMe controller and Drive Information Set Parameters of Serial Port 1 (CON1) No NVME Device Found →←: Select Screen ↓↑: Select Item Enter: Select...
  • Page 55: Chipset

    BIOS 5.3. Chipset Aptio Setup Utility - Copyright (C) 2019 American Megatrends, Inc. Main Advanced Boot Security Save & Exit Chipset Display Control System Agent (SA) Configuration ► Memory Configuration ► Graphics Configuration PCH-IO Configuration ► SATA And RST Configuration ►...
  • Page 56: Graphics Configuration

    BIOS 5.3.1. Graphics Configuration Setting Description Keep IGFX enabled based on the setup options. Internal Graphics Options: Auto (default), Disabled and Enabled ► Select the GTT Size. GTT Size Options: 4MB, 2MB and 8MB (default). ► Select the Apeture Size. Note that above 4GB MMIO BIOS assignment is automatically enabled when selecting 2048MB aperture.
  • Page 57: Security

    BIOS 5.4. Security Security menu sets up the administrator password. Aptio Setup Utility - Copyright (C) 2019 American Megatrends, Inc. Boot Main Advanced Chipset Save & Exit Security Set Administrator Password Description Password Minimum length Maximum length Administrator Password →←: Select Screen ↓↑: Select Item Enter: Select +/-: Change Opt.
  • Page 58: Boot

    BIOS 5.5. Boot Aptio Setup Utility - Copyright (C) 2019 American Megatrends, Inc. Boot Main Advanced Chipset Security Save & Exit Select the keyboard Boot Configuration NumLock state Setup Prompt Timeout Bootup NumLock State [On] Quiet Boot [Disabled] Boot Option Priorities [P1: 128GB SATA Flash Boot Options #1 Drive]...
  • Page 59: Save & Exit

    BIOS 5.6. Save & Exit Aptio Setup Utility - Copyright (C) 2019 American Megatrends, Inc. Main Advanced Chipset Security Boot Save & Exit Exit system setup Save Options after saving the Save Changes and Exit changes. Discard Changes and Exit Default Options Restore Defaults Lauch EFI Shell from filesystem device...
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