17 TROUBLESHOOTING
17.1 Fault Reset
When the headset is not working properly, you can easily reset the
unit:
• Gently insert a paperclip into the pinhole next to the screw on the
back of the unit.
• Lightly press the Fault Reset Button.
• The headset will shut down.
Note:
Fault Reset will not restore the headset to factory default settings.
Fault Reset Button
17.2 Factory Reset
You can restore the headset to factory default settings:
• Press the Center Button for 12 seconds until you hear a voice prompt
saying "Configuration menu".
• Tap the (-) Button twice and you will hear a voice prompt saying
"Factory reset".
• Tap the Center Button to confirm reset. The headset will be restored
to factory setting and switched off automatically.
SMART HJC 20B
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