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LIMITED WARRANTY
The warranty is valid from purchase date of the product, subject to submission of the original receipt.
The warranty applies only to normal domestic use and provided the assembly and maintenance
instructions have been observed. The warranty does not apply when a fault is caused by an accident,
incorrect use, neglect, incorrect maintenance, incompetent use, natural events and/or unforeseen
circumstances. Damage as a result of wear and tear or caused by impact or accidents does not fall
under the warranty. The warranty is issued by the distributor of DADO Aqualine.
The warranty period is 5 years after the product purchase date. To make a claim under the warranty,
you must submit the receipt - clearly stating the purchase date - and proof of (proper) annual
maintenance. The product must be maintained on a regular basis. The annual maintenance frequency
depends on where the DADO Aqualine bath mixer is installed. The warranty period is not renewed or
extended on account of repairs or spare parts supplied during the warranty period.
PERFORMANCE UNDER THE WARRANTY
Within the 5-year warranty period, we will deal with all manufacturing faults to the product that can be
attributed to an error for which the manufacturer is responsible. When a justified complaint cannot be
resolved with the available means within a reasonable period of time or if we are unable to carry out the
repairs or they are unacceptably delayed, we are prepared to supply a replacement product free of
charge. We will decide what constitutes a suitable replacement product on the basis of our expertise.
The warranty may be invalidated if any of the following circumstances exist:
The product was installed in a manner not appropriate to the product.
The product was not used for an appropriate purpose.
The product was exposed to harmful chemicals (like mineral acid) of extreme environmental
conditions. The warranty does not cover normal wear and tear or any consequential loss
resulting from a defect in the product. Claims from any entity that was not the original purchaser
of the product will be considered invalid.
The following fall outside our performance under the warranty: Damage or faults caused by intent or
neglect. Damage caused by ignoring the applicable assembly and maintenance instructions, as well as
ignoring the written information about the scope of application of our products. Breakdowns due to dirt
or scale on the products and parts, and outdoor use of the bath or basin mixer, resulting in frost damage.
In the event of damage to objects or injury to persons which is suspected to have been caused by one
of our products, this must be reported to us in writing without delay. The product in question must be
sent to us for assessment purposes.
CONTACT US
Email:
support@dadoafrica.co.za
Address: 329 Mundt street, Waltloo, Pretoria, South Africa
www.dado.co.za
ADHERE TO ALL LOCAL BUILDING AND PLUMBING CODES. THE DIAGRAMS IN THIS GUIDE ARE NOT CONSTRUCTION PLANS; THEY ARE VISUAL AIDS.
| Website:
www.dado.co.za
| Telephone: +27 (0)12 803 9431
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