Page 2
You will now enjoy greater convenience, reliability and savings. Our service is provided over the same superior digital fiber-optic based network that has made Cox first in reliability. Plus, to keep phone service trouble-free, we monitor the network 24 hours a day.
Toll Restriction ..................19 vOICe MaIl ..................20 vOICe MaIl QUICk reFerenCe ............ 22 InTernaTIOnal CallIng .............. 24 OPeraTOr servICes ............... 24 Taxes anD sUrCharges ............... 25 IMPOrTanT CUsTOMer saFeTy InFOrMaTIOn ..... 26 BIllIng InFOrMaTIOn ..............27 COx sTOre lOCaTIOns ..............29...
Telephone and Cox High Speed Internet. With Phone Tools you can view your call history, change call forwarding and call waiting settings, update frequently used numbers list, and check your Voice Mail messages at anytime. Log in to your Cox Webmail account to set up Online Phone Tools. sTanDarD FeaTUres Your Cox Phone comes with the following features.
1. Lift the handset and listen for the dial tone. 2. Press 3. Listen for a confirmation tone or announcement. Hang Up. note: You will be notified when calls have been rejected. BUsy lIne reDIal Purpose: Get through to busy numbers as soon as they are available. how it works: You can save time dialing busy numbers over and over.
how to use: 1. Lift the handset and listen for a normal dial tone. 2. Press 3. A recorded voice will give you the phone number of the call you missed and ask if you want to use Call Return. Just follow the voice instructions.
3. Listen for a confirmation announcement that the last call has been traced. 4. Hang up. 5. The number you traced will be recorded by Cox personnel. If you decide to follow up on the matter, you must contact a law enforcement agency and we’ll provide that number directly to them.
1. In order to temporarily suspend the service and therefore allow your number to be displayed to others for a particular call, simply press Both of the Caller ID Blocking services are provided free of charge. These are just a few options from secure and reliable Cox Digital Telephone.
FeaTUres To subscribe to the following features or packages, please call (405) 600-8282 or (918) 806-6000 and a Cox representative will be able to assist you. If you have a subscription to a Features Package, you may already have some of the following features active on your...
Call FOrWarDIng Purpose: Let your calls follow you to another number. how it works: You can program your calls to ring at another number. Each time a call is forwarded, your phone will make one short ring. It can still be used to make outgoing calls.
Call FOrWarDIng BUsy Purpose: When your line is busy, your callers can reach someone else. how it works: Whenever you are on the phone, you can be sure your callers can talk with someone else or can leave a message for you. Easily turn it on or off, or change the forwarding number anytime.
Call FOrWarDIng nO ansWer Purpose: Whenever you can’t answer, forward your calls to someone who can. how it works: You can be sure that your calls won’t go unanswered, even if you can’t get to the phone. You can easily change the forwarding number.
forward calls using this feature to destinations other than the pre-programmed Voice Mail number. Caller ID Purpose: See who is calling before you answer the phone. how it works: When you receive a call, the name and number of the person calling you is shown on your Caller ID display screen.
Page 14
4. Dial the telephone number you wish to call. Now, your call will not be interrupted by the Call Waiting tone. New callers will hear a busy signal. 5. After you hang up, Call Waiting automatically “turns on” again. *Not available in all Cox areas.
Distinctive Ring is the easy way to keep business and personal calls apart. To “turn on” the service: Simply call your Cox customer care center and a representative will be happy to assist you in subscribing to the feature. lOng DIsTanCe alerT Purpose: Identify incoming long-distance calls.
Restricts specific types of calls from being made from your home. how it works: Cox can block calls to 900 and 976 numbers dialed from your home. Please call your Cox customer care center to find out more. PrIOrITy rIngIng Purpose: You’ll know when someone special is calling.
31 phone numbers on your list. To remove a number from your list: 1. Press . 2 Follow the voice instructions to remove any or all of those numbers. To hear instructions again: 1. Press . note: You may press , , at any time rather than waiting for the voice instructions.
To remove a number from your list: 1. Press . 2. Follow the voice instructions to remove any or all of those numbers. To hear instructions again: 1. Press note: You may press , , at any time rather than waiting for the voice instructions.
or “1” plus the area code). From then on, the system will simply remind you of the current “forward-to” number. 2. If the current number is correct, press . 3. If you wish to change the current “forward-to” number, press and then follow the voice instructions.
1. Lift the handset and listen for the dial tone. 2. Press 3. Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored in your rejection list. 4.
Allows you to restrict long-distance calls from being made from your home. To “turn on” the service simply call your Cox customer care center and a representative will be happy to assist you in subscribing to this feature.
In order to establish your voice mail service you will need to make your first call into the Cox Voice Mail system from your Cox Digital Telephone line. You will then be guided through a mailbox tutorial that will assist you in creating your password and recording your name and personal greeting.
Page 23
Quick access to your Mailbox: 1. Inside Your Home 1. Dial your 10-digit Cox Digital Telephone number. 2. When prompted, enter your password. 2. Outside Your Home 1. Dial your 10-digit home telephone number. If dialing from...
vOICe MaIl QUICk reFerenCe Listen to Message Listen to Messages Replay, last 3 seconds ..Plays new messages first in the order it Fast Forward 3 seconds ..was received Envelope/Date & Time Playback ..Delete ........Save ........Full Message Replay ..Skip to End of Message .
Page 25
Modify Fax Options Change Primary Fax Number ..Change Secondary Fax Number ... Auto fax delivery ....Message Notification Options Play Msg. Notification Number ..........Modify Msg. Notification Number ......... Disable Msg. Notification ............Enable Msg. Notification for Urgent Messages Only ..... Set Time Window During Which Msg.
OPeraTOr servICes OPeraTOr-assIsTeD Calls explanation: Cox Operators are available to assist you every day, 24 hours a day for all of your calling needs such as person-to-person calls and collect calls. For details on charges, please visit http://www.cox.com/telephone To reach a Cox Operator for assistance in placing a call, press .
2/1/1998 to promote and ensure the availability of telecommunications services for all Oklahomans at rates that are reasonable and affordable. Similar to many other telecommunications providers, Cox will recover contributions to this fund through a monthly charge. UnIversal servICe FUnD Fee (UsFF)
5. Do not place telephone wiring or connections in any conduit, outlet or junction box containing electrical wiring. 6. Protectors and grounding wire placed by Cox must not be connected to, removed or modified.
BIllIng InFOrMaTIOn 1. your account number 2. how to reach Us 3. Important Messages, reminders, and Offers 4. your account summary: Reflects charges, payments, and credits of your bill print date. 5. Payment Coupon: To pay by mail, simply tear off and enclose with your payment.
Page 30
Reflects charges/credits for service changes made during the previous billing period. 9. Payment Options: Presents convenient payment options including 24/7 automated phone, cox.com EasyPay ® and paperless billing. 10. Promotional savings: Highlights your monthly promotional savings from bundled services or special offers.
sTOre lOCaTIOns OkC sTOres TUlsa sTOres TUlsa 11 sTreeT BeThany 6221 N.W. 39 Expy 2613 E 11th St Bethany, OK 73008 Tulsa, OK 74104 M-F: 9am–7pm | Sat: 9am–3pm M-F: 9am–7pm | Sat: 9am–3pm eDMOnD TUlsa 51 sTreeT 3316 S. Broadway 11811 E.
Page 32
Do you have more questi o ns? Go to www.coxhel p center.com s19316 www.cox.com PHNMNL0809...
Need help?
Do you have a question about the Digital Telephone and is the answer not in the manual?
Questions and answers