tell IP Bridge Pro User Manual
  1. Manuals
  2. Brands
  3. tell Manuals
  4. Network Hardware
  5. IP Bridge Pro
  6. User manual

tell IP Bridge Pro User Manual

Remote monitoring ip interface and transmission module
Hide thumbs Also See for IP Bridge Pro:
Table of Contents

Advertisement

Quick Links

IP Bridge Pro / Pro 3G
Remote monitoring IP interface and transmission module
USER MANUAL
for module version V1.46 and newer
Document version: 1.2 15.06.2018

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the IP Bridge Pro and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for tell IP Bridge Pro

Summary of Contents for tell IP Bridge Pro

  • Page 1 IP Bridge Pro / Pro 3G Remote monitoring IP interface and transmission module USER MANUAL for module version V1.46 and newer Document version: 1.2 15.06.2018...

  • Page 2: Table Of Contents

    Table of contents 1 Main function of IP Bridge ....................3 2 System operation ......................4 3 Wiring ..........................5 4 Setup the alarm control panel ....................7 5 Installation, setup ......................8 Service ports ..........................9 Router settings ..........................9 Network configuration ........................

  • Page 3: Main Function Of Ip Bridge

    Since the SD card is required for the device to work properly, it is recommended to make a backup of the SD card after the device is set. Ask TELL Technical Support for help to make a backup. Third party services Certain features of the IP Bridge are based on third-party services and devices.

  • Page 4: System Operation

    System operation The IP Bridge transmits the signals of the alarm system connected to its simulated phone output and signals generated on its inputs towards a TEX-MVP remote monitoring server, TELLMon or SIA DC-09 receivers via wired internet. The route of the signals is illustrated in the following overview of the system. (Figure 1.) Figure 1.

  • Page 5: Wiring

    Wiring Figure 2. Wiring diagram • Wiring alarm central Connect the alarm central’s telephone line input to the module’s „LINE” terminals. • Wiring contact inputs Connect the inputs accordingly to the configured control mode, normally open (N.O.) or normally closed (N.C.). •...
  • Page 6 • Connecting Internet Connect the local internet network cable (LAN) coming from the router to the Ethernet connector of the IP Bridge. • Wiring antenna If the module has a 3G modem, use the 3G antenna connector to wire the antenna. •...

  • Page 7: Setup The Alarm Control Panel

    The connectors on IP Bridge panel LINE Simulated telephone line for connecting alarm panel 1. contact input (considered between Z1 and COM) Common terminal between Z1 and Z2 contact inputs 2. contact input (considered between Z2 and COM) 3. contact input (considered between Z3 and COM) Common terminal between Z3 and Z4 contact inputs 4.

  • Page 8: Installation, Setup

    By default, the module is set to use DHCP, so IP address will be assigned to it by the local router. Use the IP Bridge Virtual Client program, which can be downloaded from www.tell.hu website, to find the modules' IP Addresses. In this case you need to enter into your browser the IP address of the device you'd like to manage (e.g.

  • Page 9: Service Ports

    Getting the module's network address using a pendrive: Insert a pendrive into the module’s USB Host connector. The module creates the export folder and adds the macaddress.cfg file (e.g.: "export/A2225C7D806B.cfg") that contains the network settings. Once the file has been copied, the LED turns red and the pendrive can be removed. The USB drive can be 2.0 or 3.0 and the file system can be NTFS, FAT32, ext2 or ext4.
  • Page 10 You can leave the unused settings in the configuration file, in this case mark them with a # character at the beginning of the line, so that the module ignores them (e.g.: #ADDRESS="dhcp"). Important! In the created file add an ENTER at the end of each line and make sure that it doesn’t contain any further whitespaces (tab, space, etc.).

  • Page 11: Web Based Interface Of Ip Bridge

    Web based interface of IP Bridge Enter the module’s IP address into your browser to open the web intarface (e.g.: 192.168.1.198) and enter the username and password for login (see Figure 5.). To access the interface via Internet, enter into your browser the router’s external IP address followed by the port number you’ve forwarded (e.g.: 93.189.143.72:8181).

  • Page 12: Module Status

    Module status Figure 6. Module status The module displays the module status page after login (see Figure 6.). In the header the basic status information is displayed: the module’s date/time, current LAN IP address, supply voltage, the module’s remote monitoring group ID and device ID and the simulated phone line status. In addition, if the IP Bridge has an extension panel, the mobile internet’s IP address and signal strength in percentage are also here.
  • Page 13 Unknown network. LAN cable is connected, there’s ping server set (internet, intranet or both), but none of them can be reached. No connection. This icon indicates that the module is starting or there’s no LAN cable connected. If the device has an extension module, the following icons can be displayed next to the Mobileinternet IP Address: Internet connection is OK.
  • Page 14 Figure 8. Line log Input section: you can check the current state of the module’s zone inputs: Idle / Active / Sabotage Output section: you can check the current state of the outputs and also remote control them Output status: Inactive/Active Output control: outputs can be remote controlled with the Activate/Deactivate buttons.
  • Page 15 : the status of uploading camera images to an FTP server : the status of displaying event in TMS : the status of relay control associated with the event : indicates whether push message was sent to A1-A4 smart device Cam.: If a camera image is associated with the event a camera icon appears in this column.
  • Page 16 More events: The button opens a popup window where you can filter the events stored on the module (Figure 11.). Figure 11. More events Download: Downloads the set number of events stored in the module. Save as CSV: The downloaded list can be saved in CSV format. Copy to clipboard as CSV: The downloaded list can be copied to clipboard in CSV format.

  • Page 17: General Settings

    General settings Figure 12. General settings T. E. L. L. SOFTWARE HUNGÁRIA KFT...
  • Page 18 NTP server: In the popup window you can enter and test 2 NTP servers. Mobile application server: Time can also be synchronized through the TELL server. If you chose this option, you must enable the server connection. If it is not yet enabled, press the Advanced Settings button to be redirected to the appropriate settings.
  • Page 19 Manual: If you do not have access to the Internet or you can not access the NTP or the TELL server through the network, you can manually enter the date and time. The first day of the week: Setting up the first weekday is needed for the scheduled email sending.

  • Page 20: Servers

    automatically downloaded. And if so, you can also decide to allow downloading on mobile internet as well, or only on LAN. The time of update checking also can be edited. Select from the available updates and then you can get info about it with „Release notes” button or start the firmware update with „Update now” button. Servers Figure 14.
  • Page 21 Attention! Make sure you do not specify the same server with external and local IP as well, because in this case the transmission will not work properly. Configuration example From the servers up to 6 server groups can be created, which can be assigned with events later. By creating groups, you can separate alarm events from technical events for example.

  • Page 22: Cameras

    Cameras Figure 16. Cameras By clicking the Cameras menu, IP Bridge automatically finds and lists IP cameras that support the ONVIF recommendation and are connected to the same network (Figure 16.). Figure 17. IP Camera settings Clicking the „Profile dependent parameters” IP Bridge lists the profiles that are set in the camera (Figure 17.). Usually, the difference between these profiles is the resolution.
  • Page 23 If the IP camera doesn’t have the password-free connection enabled, IP Bridge can’t automatically sign in to get the configured profiles. In this case, the „Profile dependent parameters” button allows you to enter the username, password and the ONVIF port on which the IP Bridge can communicate with the camera. The „Add to list”...
  • Page 24 Managed saved snapshots: The module stores the camera images recorded during the events on the SD card. This menu item provides information about the total size of the saved images (Figure 20.) The images can be archived, downloaded or permanently deleted from the module. Figure 20.

  • Page 25: Voip

    VOIP Figure 22. Setting VOIP phone numbers The module provides voice call service via VoIP through the internet. For voice call notification enter the SIP server’s IP address, username and password. The magnifier icon opens a popup window (see Figure 23.), where you can select your VoIP provider.
  • Page 26 By selecting the service provider, the device automatically fills out all necessary information, you just need to add the username, password and SMS sender phonenumber. If you can’t find your provider in the list, select the ’Custom’ option. In this case you need to add manually all the details.

  • Page 27: Mobile Application

    Mobile application Figure 24. Mobile application settings In the „Mobile application” menu item you can set the server data required for Push message sending and also the devices that can be assigned with the module. Enable: this service can be enabled/disabled here. In default the server setting fields are filled with the data of manufacturer's server reserved for this purpose, which are the followings: Server IP: 54.75.242.103...

  • Page 28: Event Settings

    Event settings Figure 25. Event settings The module internal and external events can be configured on the Events tab of Settings menu item. Event name: IN1… IN6 alarm: new alarm events generated by external contact on input IN1… IN6 according to the (NO/NC) input settings (alarms) Sabotage alarm/ Sabotage restore: The sabotage (tamper) setting is applied to each input specified with EOL option.
  • Page 29 Intranet connection lost / Intranet connection restore: The connection lost event is generated when the module is unable to connect to the network or if a Ping server is set up to monitor the intranet, but it can’t be accessed. The restore event is generated when the module successfully connects to the network or it is able to access the Ping server.
  • Page 30 Wrong SIM PIN: This event is generated if the device has a 3G module and PIN code is required to unlock the SIM card, but the PIN code set on the General tab is wrong. The module tries a PIN code once if there are still 3 attempts.
  • Page 31 When adding an event you can select the event code from the predefined list. There are several options to filter event codes (Figure 28.): Figure 28. Filtering external events Type: From the dropdown you can select New event (1), Restore (3) or Any (*). Code: When you enter the 3 digits long CID code the result list is displayed.
  • Page 32 There are several setting options for events, that can be found on the Events tab. All settings are grouped, and you can switch between them by arrows. The settings are the followings: Input properties: Figure 30. Input properties Input type: select the default state of the input - NO: normally open (To generate an alarm event the „Z1…...
  • Page 33 Event codes: Figure 32. Event codes Each internal event can be associated with a Contact ID code. Each one of them has a default Contact ID code, but it can be modified (see Figure 32.). CID code: 3 characters (0…9, A, B, C, D, E, F) long event code used for reporting to a monitoring station. (e.g. 130 = burglary;...
  • Page 34 Email settings: Figure 34. Email settings The module is able to send email notifications about events. Just like the monitoring station settings, the email settings also can be set up by events. The edit icon opens a popup window (see Figure 35.) where you can set the email address, subject and email body.
  • Page 35 Camera settings: Figure 36. Camera settings The cameras configured on the Cameras tab can be assigned to the events. If the event occurs, the module sends the last 5 images of the assigned camera to the corresponding e-mail address or uploads it to an FTP / SFTP server or sends it to the TMS server.
  • Page 36 No ack, #=stop: accepting the call confirms the alarm event automatically; by pressing the # key on the phone stops reporting to the further phone numbers. *= ack, #=stop: the user must confirm the event by pressing the * key on the phone, otherwise the module recalls the number until the user confirms the alarm event.
  • Page 37 SMS settings: Figure 40. SMS settings It is possible to add SMS notification to the events. The phone numbers can be edited on the VoIP tab. SMS1-SMS4: Select which phone numbers you want to be notified about the event. The pencil icon opens a popup window (Figure 41.) in which you can edit the SMS message. The maximal length of the SMS can be 70 characters.
  • Page 38 You can set Push message sending for the events. The devices can be added in the Mobile application menu. MOBIL1 – MOBIL4: Select which devices you want to be notified via Push message about the event. The pencil icon opens a popup window (Figure 43.) in which you can edit the Push message. The maximal length of the message can be 70 characters.

  • Page 39: Remote Modules

    Remote modules Figure 44. Remote module settings You can add up to 6 remote IP Bridge modules to your device. You can use them for transparent serial data transfer or for controlling the remote devices' output as an effect of a local event. The settings are the followings (Figure 44.): #: The module’s index number Name: Unique name can be set for each module.
  • Page 40 Connection type: You can select from the following two connection types: Continuous IP connection: The devices are continuously connected to each other. Connect, if necessary: The modules connect each other only for sending data. After the data is sent they close the connection. Timeout: In case of temporary connection this is the time the module waits after the last data was sent or received before closing the connection.

  • Page 41: Outputs

    Outputs Figure 45. Output configuration On the Outputs tab you can configure the outputs (Figure 45.) and assign automatic control to them. The options are: #: Index of the output Output name: Unique name of the output which is displayed in the Status menu next to the index number. Default state: Select the output’s default state from the dropdown list.
  • Page 42 Output: The target module’s output. In case it has a unique name, it is also displayed in the dropdown, else it is listed by its sequence number. Delay (sec): The delay of activating the output can be defined in seconds. Output mode (Figure 47.): State change: the event will cause a relay status change.

  • Page 43: Router Control

    6.10 Router control: The module is capable of router monitoring, so it can warm and cold restart routers on the same network the IP Bridge is connected to, if it doesn’t receive answer from a configured Ping server. It is possible to enable only warm restart, only cold restart or both of them (Figure 48.).
  • Page 44 Server selector: You can select predefined servers from the drop-down list, or you can also specify „Custom” servers, in which case Pingable server 1 and 2 fields become editable. Pingable server 1-2: Add the IP address of a server which can be accessed only through the router. These fields are editable only if you select “Custom”...

  • Page 45: Report

    6.11 Report Figure 49. Edit report sending In the system, it is possible to send regular reports about the events. The reports can be configured as follows (Figure 49): Report frequency: The frequency can be selected from the dropdown list. Daily: The module sends a report every day.

  • Page 46: Stopping The Module Properly

    Stopping the module properly If you’d like to normally switch off the IP Bridge module, keep the microswitch on the module pressed for 2-5 seconds, until LED1 turns orange, then release it. LED1 turns red then goes out. When LED1 doesn’t lit anymore, you can disconnect the power supply.

  • Page 47: Appendix

    11 Appendix 11.1 Remote programming of alarm control panels In this case, the module performs transparent serial data communication over IP connection. The connection between the programming software and the alarm control panel is provided by the module and an IP Bridge Virtual Client program.
  • Page 48 Software settings: Open the module's web interface, set the data for the serial port operation in the Remote Modules menu as shown below: Figure 51. Remote module: Select the „Receive only” option from the dropdown list. Connection type: Select the „Continuous IP connection” option from the dropdown list. By this setting, the connection between the programming software and the alarm control panel will be continuous.
  • Page 49 Selected Device IP address: The module’s IP address. If it is not in the same network with the module, it is also possible to add the DNS name with the necessary parameters. If you want to connect through mobile internet, enter the mobile internet IP address that you can find on the module’s web-based interface. Username: The username of the module administrator.
  • Page 50 Figure 55. When you finished with programming, press the Delete port button to close the connection and the virtual serial port. T. E. L. L. SOFTWARE HUNGÁRIA KFT...

  • Page 51: Dsc Alarm Control Panel

    11.1.2 DSC alarm control panel Installation settings: Figure 56. Connect a programming cable to the alarm control panel, then connect its serial port output with the module (see Figure 56. above). Only RX, TX and GND wires will be used, please connect these to the module in the order shown in Figure 56.
  • Page 52 Connection type: Select the „Continuous IP connection” option from the dropdown list. By this setting, the connection between the programming software and the alarm control panel will be continuous. Network: In case the module has a 3G extension panel, the communication channel for transmitting serial data also can be selected here.
  • Page 53 Figure 59. Figure 60. The programming software opens the serial port and establishes the connection with the alarm control panel (Figrue 61.). Figure 61. When you finished with programming, press the Delete port button to close the connection and the virtual serial port.

  • Page 54: Premier And Premier Elit Alarm Control Panel

    11.1.3 Premier and Premier Elit alarm control panel Installation settings: Figure 62. Connect a programming cable to the alarm control panel, then connect its serial port output with the module (see Figure 62. above). Only RX, TX and GND wires will be used, please connect these to the module in the order shown in Figure 62.
  • Page 55 Attention! Serial data transfer may result high data traffic, so please consider this before selecting 3G network as communication channel. Maximum data delay: Recommended setting is 500 ms. Serial port settings: Recommended settings: Baud rate: 19200, Data bits: 8, Parity: None, Stop bits: 2. For connecting the alarm control panel and programming software install the IP Bridge Virtual Client software.
  • Page 56 In the Wintex programming software, select the virtual serial port (Figure 65.), then connect to the control panel. Figure 65. The programming software opens the serial port and establishes the connection with the alarm control panel (Figrue 66). Figure 66. When you finished with programming, press the Delete port button to close the connection and the virtual serial port.

  • Page 57: Camera Image And Video Url Settings

    11.2 Camera image and video URL settings If the camera doesn’t support ONVIF standard or the search tool can’t find it, the image and video URLs need to be set manually. If you do not find this information in the camera description, the following page may help you find the required URLs.
  • Page 58 You can substitute the following parameters in the sample link found on this page: JPEG: http://IPADDRESS/cgi-bin/snapshot.cgi?loginuse=[USERNAME]&loginpas=[PASSWORD] IPADDRESS: The device’s IP address or the DNS name with the necessary parameters [USERNAME]: The username for login [PASSWORD]: The password of the user It's important to note that the module supports Basic authentication, so you can only sign in to those devices that allow this.

This manual is also suitable for:

Ip bridge pro 3g

Table of Contents