Troubleshooting Guide - Hatco Krampouz KWM Series Installation And Operating Manual

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5. Remove the thumb nut from one side of the hinge pin.
6. Remove the hinge pin from the hinges on both waffle
plates. Note how the waffle plate hinges are positioned
together for reassembly.
Thumb
Nut
Removing the Thumb Nut and Hinge Pin
(KWM09 model shown)
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit turned "On", but no heat.
Unit not hot enough.
Unit not working at all.
Waffles sticking to plates.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: support@hatcocorp.com
Form No. KWMM-0519
Rear View
Hinge Pin
Probable Cause
Heating element(s) defective.
Temperature Control defective.
Temperature Control setting too low.
Heating element(s) defective.
Unit not turned on.
Unit not plugged in.
Circuit breaker tripped.
Temperature Control defective.
Carbon buildup on waffle plates.
7. Remove the waffle plates.
Top
Waffle Plate
Hinges
Bottom
Waffle Plate
Removing the Waffle Plates
(KWM09 model shown)

TROUBLESHOOTING GUIDE

ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Contact Authorized Service Agent or Hatco for assistance.
Turn Temperature Control clockwise to increase the
temperature setting.
Contact Authorized Service Agent or Hatco for assistance.
Reviewing "Operating the Unit" in the OPERATION section
of this manual.
Plug unit into proper power supply.
Reset circuit breaker. If circuit breaker continues to trip,
contact an Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
Perform the "Weekly" procedure for cleaning the waffle plates
in the MAINTENANCE section, followed by the "Seasoning
the Waffle Plates" procedure in the OPERATION section.
11
MAINTENANCE
Rear View
WARNING
Corrective Action