Avtech H.265 NVR User Manual

Avtech H.265 NVR User Manual

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User Manual
H.265 2CH Wireless NVR
y0102_manual_beta

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Summary of Contents for Avtech H.265 NVR

  • Page 1 User Manual H.265 2CH Wireless NVR y0102_manual_beta...
  • Page 2 IMPORTANT SAFEGUARD All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive, which means our manufacture processes and products are strictly “lead-free” and without the hazardous substances cited in the directive. The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life.
  • Page 3 MPEG4 Licensing THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG4 VIDEO.
  • Page 4: Table Of Contents

    TABLE OF CONTENT CAMERA OVERVIEW ......................1 Hardware ..........................1 Package content ........................2 Default values ........................... 2 GETTING STARTED ........................ 3 Getting NVR ready ........................3 Downloading EagleEyes ......................4 CONNECTING NVR TO INTERNET ..................5 By EaZy Networking (P2P cloud service) ................... 5 By configuring your router ......................
  • Page 5 Snapshot ..........................29 Manual recording ........................29 Channel display mode ......................30 Microphone (audio broadcasting) ..................31 Speaker (audio hearing) ......................32 VIDEO SEARCH & BACKUP ....................33 Search by calendar ........................34 Search by event ........................35 Video backup .......................... 36 PUSH VIDEO (For selected models only) ................
  • Page 6 TIME ............................45 Find Me ........................... 45 Reset All ..........................45 STORAGE INFORMATION ......................46 APPENDIX..........................47 Account user levels ......................... 47 MicroSD card compatible list ....................48 Specifications .......................... 49 FAQ ............................51 Device icons on EagleEyes address book ................54...
  • Page 7: Camera Overview

    CAMERA OVERVIEW Hardware Status indicator Color Status Meaning  During network setup Green Flashing Setting NVR… Flashing Internet connection failed Orange Flashing Wrong Wi-Fi password…  Wi-Fi signal strength* Green Stable Strong Orange Stable Normal Stable Weak  Others Green & red Flashing Resetting NVR…...
  • Page 8 Rear panel  How to reset Press the reset button for one second and release and see if the status indicator is flashing in green and red.  MicroSD card slot The microSD card capacity should be at least 32GB and up to 128GB.
  • Page 9: Package Content

    Package content Default values Wired Wireless IP address 192.168.1.10 192.168.2.10 Port number Camera User name admin admin Password admin admin SSID NVR-mac_address SSID password 12345678 USB Charger USB Charger Quick Start Cable CAMERA OVERVIEW...
  • Page 10: Getting Started

    GETTING STARTED Getting NVR ready Insert a microSD card and / or a USB drive and connect this NVR to power. NOTE When a microSD card / USB drive is inserted, the system will format the microSD card / USB drive when the NVR’s initialization is completed.
  • Page 11: Downloading Eagleeyes

    Used as NVR and wireless access point (AP mode) In addition to being used as a NVR, this device can also be configured as a wireless access point when the network setup is done. There will be one more Wi-Fi network at your place. To do this, you’ll have to connect this NVR to your router physically with a RJ45 network cable.
  • Page 12: Connecting Nvr To Internet

    By EaZy Networking (P2P cloud service) EaZy Networking is a free P2P cloud service to connect AVTECH devices to the Internet automatically by plug-and-play, enabling you to check the live view via your mobile device at any time. This service is enclosed in our mobile app, EagleEyes, and you can easily configure your device to the internet on your smart phone / tablet.
  • Page 13 Simply used as wireless NVR (ST mode) 1. Connect your smart phone / tablet to the Wi-Fi network that you want this NVR to be connected.  EaZy to sign into the cloud service. 2. Open EagleEyes and choose NOTE If you do not have an account for EaZy service, please register one first.
  • Page 14 3. Choose Wireless Device and select the picture of this device. 4. Power on your device and check the LED indicator. Wait for approximately two minutes till the indicator is flashing in green. NOTE If the indicator doesn’t flash in green after two minutes, press the reset button on the rear panel of this device to reset this device. CONNECTING NVR TO INTERNET...
  • Page 15 5. Choose how you want to connect this device to the internet. For the ST mode, choose By connecting to Wi-Fi network. 6. Read the instructions in Manual Setup and click on Next to leave this app temporarily. 7. Go to the Wi-Fi network page of your smart phone / tablet and find the SSID starting with NVR-000E53, such as NVR-000E53343474 in our example.
  • Page 16 8. Open EagleEyes again. When you’re prompted to continue Wi-Fi setup, choose OK. The wizard will continue the process. 9. Wait till the connection is done and jump to the next page automatically. NOTE If the wizard doesn’t jump to the last page automatically after two minutes, check the status indicator and click on Status Indicator to know the current status and fix it.
  • Page 17 Used as NVR and wireless access point (AP mode) 1. Connect this device to your router with a RJ45 network cable as shown in “Used as NVR and wireless access point (AP mode)” at page 4. 2. Make sure your phone / tablet is connected to the internet by a Wi-Fi network or 3G / 4G cellular network. ...
  • Page 18 4. Choose Wireless Device and select the picture of this device. 5. Power on your device and check the LED indicator. Wait for approximately two minutes till the indicator is flashing in green. NOTE If the indicator doesn’t flash in green after two minutes, press the reset button on the rear panel of this device to reset this device. ADDING IP CAMERA TO NVR...
  • Page 19 6. Choose how you want to connect this device to the internet. For the AP mode, choose By connecting RJ45 network cable. 7. Read the instructions in Manual Setup and click on Next to leave this app temporarily. 8. Go to the Wi-Fi network page of your smart phone / tablet and find the SSID starting with NVR-000E53, such as NVR-000E53343474 in our example.
  • Page 20 9. Open EagleEyes again. When you’re prompted to continue Wi-Fi setup, choose OK. The wizard will continue the process. 10. Wait till the connection is done and jump to the next page automatically. NOTE If the wizard doesn’t jump to the last page automatically after two minutes, check the status indicator and click on Status Indicator to know the current status and fix it.
  • Page 21 12. Click on the NVR you just added in the address book to enter the live view page, and choose (Setting)  on the top toolbar to enter the setting page. Find the WIRELESS section and revise the SSID and password, and choose Apply to save and return to the address book.
  • Page 22 13. Go to the Wi-Fi network page of your smart phone / tablet and find the SSID you just changed, such as my-home in our example. Choose it to join the network and enter the password you just changed in the previous step. Now you have another Wi-Fi access point at your place.
  • Page 23 Sharing device access with other EaZy cloud account(s) How to let other related persons, such as your family members or security guards, be able to access this device and see what’s going on when the network setup is completed? When this device is configured to the internet by EaZy Networking, you can easily share the device access with other cloud account(s) without memorizing any IP address, port number, user name and password to access this device.
  • Page 24 On your smart phone / tablet: 1. Click on (Edit) and select this device to enter the edit page. 2. Find the BUDDY section and switch Share on. 3. Enter the EaZy account name or Email of the person with whom you’d like to share this device, and choose Add to continue.
  • Page 25 4. The account information will be shown here if the EaZy account name you just entered is correct. Choose Next to continue. 5. Specify the access permission of the specified account (User level), which account’s data allowance should be consumed after access successfully (Who pay for data allowance), and how long the account is allowed to stay after access successfully (Connection time limit).
  • Page 26 6. Review the sharing information again and choose Share! to confirm and complete. 7. Check the EagleEyes address book with the shared account and see if a device is shown. For details about the device icons, please refer to “Device icons on EagleEyes address book at page 54. ADDING IP CAMERA TO NVR...
  • Page 27: By Configuring Your Router

    By configuring your router This is the traditional way to configure your device to the internet and it may require some advanced network knowledge to complete the setup. Please check the advanced network setup to know more details or scan the QR code below to download. ADDING IP CAMERA TO NVR...
  • Page 28: Adding Ip Camera To Nvr

    ADDING IP CAMERA TO NVR This NVR supports up to two IP cameras connection. You can connect the camera wirelessly or manually input the IP address of the camera (when the camera is configured to the internet already). Connect wirelessly (LAN) Connect the IP camera wirelessly when your IP camera is our brand’s wireless camera.
  • Page 29 3. Power on your camera and wait until it’s initialized and the LED indicator is flashing in blue. Choose Next to continue. 4. The wizard will capture the SSID and password of the Wi-Fi network this NVR is currently used. Choose Next to continue.
  • Page 30 6. Wait until the connection is completed and jump to the final page automatically. Choose Close to finish and return to the live view. ADDING IP CAMERA TO NVR...
  • Page 31: Input Manually (Wan)

    Input manually (WAN) This method is used when:  Your IP camera is a wired (not wireless) IP camera of the same brand as this NVR’s.  Your IP camera is the other brand’s IP camera. Please either (1) configure the IP camera to the internet or (2) connected to the same router as the NVR is connected to, and you know the IP address, port number, user name and password to access the camera.
  • Page 32 You need to know the RTSP command of the sub stream and record stream for your IP camera to get only live streaming.  If you want to connect our brand’s IP camera… Choose AVTECH AVTECH ADDING IP CAMERA TO NVR...
  • Page 33 2. Fill in the IP address, port number, user name and password needed to access your IP camera. NOTE Sub stream path and record stream path are needed when is selected in . Please check the user ONLY_STREAM Vendor manual of the camera to know the RTSP commands for its sub stream and record stream.
  • Page 34: Address Book

    ADDRESS BOOK For details about each element on this page: Click on (Information), or  Scan the QR code below. ADDRESS BOOK...
  • Page 35: Live View

    LIVE VIEW The functions available depend on the user level of your account. There are four user levels: SUPERVISOR, POWER USER, NORMAL and GUEST. Please check “Account user levels” at page 47 to know details. LIVE VIEW...
  • Page 36: Snapshot

    Snapshot Click on to take a snapshot of the current live image. The image will be saved to (Media), accessible  from the address book. NOTE The resolution of the snapshot depends on the video profile you chose for camera live display. Manual recording Click on to start recording the current live feed...
  • Page 37: Channel Display Mode

    Channel display mode Single channel display Tap on the channel you want to see or control. To return to the multiple- channel display mode, choose on the bottom toolbar. Multiple channel display Click on to show the available channel display mode. This device is a 2CH NVR and there’s only one mode to choose, (two- channel display mode).
  • Page 38: Microphone (Audio Broadcasting)

    Microphone (audio broadcasting) Choose the video channel which supports the microphone function and click on on the bottom toolbar. The icon for the selected channel will be displayed in blue. Tap on the blue icon to enter the broadcasting mode. A microphone icon ) will be shown on the screen.
  • Page 39: Speaker (Audio Hearing)

    Speaker (audio hearing) Choose the video channel which supports the speaker function and click on on the bottom toolbar. Click on to disable the mute status ( ). The icon for the selected channel will be displayed in blue and you’ll hear the live audio from where you’re monitoring now.
  • Page 40: Video Search & Backup

    VIDEO SEARCH & BACKUP NOTE This function is available only for SUPERVISOR and POWER USER accounts. For details, please check “Account user levels” at page 47. NOTE Before using this function, make sure you’ve enabled the recording function to get video footage. For details, please check “WIRELESS” at page 42.
  • Page 41: Search By Calendar

    Search by calendar In the calendar view ( 1. Select CH on the top right corner to choose the video channel within which includes the video data you’re looking for. 2. In the calendar, the date with video footage will be circled. Choose the date you want.
  • Page 42: Search By Event

    Search by event In the list view ( 1. Choose from the two event types: Type Description All events List of all alarm and motion events Event Record Record triggered by alarm detection Motion Trigger Record triggered by motion detection To narrow down the list, select on the top right corner to specify the time and to specify the time.
  • Page 43: Video Backup

    Video backup When you find the video footage you need, you can easily crop the specific segment and save it. 1. Tap to enter the edit mode. 2. Slide the time bar to specify the footage segment you want. 3. tap to select the video resolution and where to save the footage: Android...
  • Page 44: Push Video (For Selected Models Only)

    PUSH VIDEO (For selected models only) Push Video is used to help you get notified quickly when an event occurs. For this camera, you can configure the camera to send you Push Video when there’s any motion event. You’ll get notified via your smart phone / tablet as soon as possible when a motion event is detected.
  • Page 45: How To Check Push Video

    How to check Push Video There are two ways to check Push Video events: 1. Directly open the push message you received. (Push Log) to see the log list about Push Video. 2. In the address book, choose Check from push message When you receive the push message, open the message, and EagleEyes will be opened automatically to play the event footage that...
  • Page 46 Check from Push Log (Push Log) at the bottom to enter the Push Video log list. In the list, choose the log that In the address book, click on includes the footage you want to check to start video playback. The footage will start 3 seconds prior to the time that actually triggers Push Video (pre-alarm recording).
  • Page 47: Advanced Configurations

    ADVANCED CONFIGURATIONS In the advanced setting page, you can choose to change the default record resolution, enable motion detection, adjust audio volume, create an account and so on. For details, please check the following sections. To access the advanced setting page, click on ...
  • Page 48: Record

    RECORD Before enabling any recording function, make sure a storage device such as a microSD card or a USB drive is inserted in this NVR and the storage device is detected properly as you can see its details in the section, STORAGE INFORMATION.
  • Page 49: Wireless

    WIRELESS When this NVR is configured to the internet by the AP mode, it can also be used as a wireless access point for your smart phone or tablet to connect. In this case, it’s recommended to change the default SSID and password of this device to prevent unwanted access to share your network bandwidth.
  • Page 50: Camera

    CAMERA You can add a camera to this NVR or remove an added camera here. Adding a camera Instead of clicking on in the live view, you can also click on here to add a camera If a channel hasn’t been added any camera. Removing a camera For the channel which has been added a camera, a bin icon ( ) will be...
  • Page 51: Motion Area

    MOTION AREA Define the area for motion detection and you can configure the system to: 1. Start event recording when anything is detected in that area. 2. Enable Push Video when there’s a motion event. (for selected models only) NOTE: For video recording to work properly, make sure a storage device such as a microSD card or a USB drive is inserted in this NVR and the storage device is detected properly as you can see its details...
  • Page 52: Time

    TIME System Time Manually change the date and time to the current time when needed. Otherwise, when the time zone is chosen correctly, the camera will adjust the local area time of the system automatically. Time Zone Choose the correct time zone and the camera will adjust the local area time of the system automatically.
  • Page 53: Storage Information

    STORAGE INFORMATION Here shows the information of the inserted storage device, such as a microSD card or a USB drive. The recommended storage capacity for a microSD card / USB flash drive is 32GB ~ 128GB; the USB hard drive capacity is up to 8TB. When a storage device is inserted and detected, it will be formatted automatically.
  • Page 54: Appendix

    APPENDIX Account user levels The account which has the highest user level, SUPERVISOR, has the permission to assign the user level for each account. SUPERVISOR POWER USER NORMAL GUEST  ADDRESS BOOK Guard (Push Video) on / off Playback  LIVE Playback Information Setting (Advanced Configurations)
  • Page 55: Microsd Card Compatible List

    MicroSD card compatible list Brand Capacity Class SanDisk 32GB Class 4 128GB Class 10 Samsung 128GB Class 10 Silicon Power 64GB Kingmax 64GB Transcend 128GB Class 10 Kingston 32GB Class 4 64GB Class 10 128GB Class 10 TOSHIBA 128GB Class 10 TOPRAM 32GB Class 10...
  • Page 56: Specifications

    Specifications WiFi Parameters Interface IEEE802.11b/g/n Frequency 2.4GHz Video Input & Display Channel Number 2 channels Remote Display & Playback 2 channels External Storage & Backup MicroSD Card YES (up to 128GB) USB 2.0 flash drive (up to 128GB) USB Drive USB 2.0 hard drive (up to 8TB) Min.
  • Page 57 Software Recording Mode Manual / Event Record Streaming Dual Recording Throughput 60FPS@8MP (3264 x 2448), up to 10Mbps Remote Access Mobile APP on iOS & Android mobile devices Max. Online User P2P Setup via EaZy Networking YES Push Video Optional General Reset Button Status Indicator...
  • Page 58: Faq

    How many IP cameras can be added into this NVR? Up to two IP cameras can be added to this NVR. Can I add other brand’s IP cameras to this NVR? Yes. Please either (1) configure the IP camera to the internet or (2) connect the IP camera to the same router as the NVR is connected to.
  • Page 59 How to update this NVR? The app will notify you with a red dot () next to the device type icon in the address book when there’s an update. Click on the icon and the system will prompt you to start upgrading. How to save video footage to this NVR? This NVR allows inserting a microSD card and USB drive for video storage.
  • Page 60 Troubleshooting for status Indicators Flashing in red: The internet connection is failed. Please check your router and see if there’s something wrong, such as the power is disconnected or someone has changed its setting without telling you. Flashing is orange: The Wi-Fi password is wrong.
  • Page 61: Device Icons On Eagleeyes Address Book

    The cloud icon will be grayed out if the EaZy server can’t be connected. You’ve shared the access right of the device with other cloud account via Buddy (AVTECH EaZy cloud service). Depending on the device color The icon color will be faded out if you disable the device share.

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