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Summary of Contents for MARKS USA i-Que Metro Series

  • Page 1 Series For use with i-Que * only...
  • Page 2 Please take the time to read it thoroughly and follow the instructions carefully so that your experience will be positive and trouble free. Marks USA would like to thank you for selecting the i-Que series for your access control needs.
  • Page 3: Table Of Contents

    Index ............. . inside back cover For Technical Support Marks USA, 5300 New Horizons Blvd., Amityville, NY 11701 LIVE TECH REP 8 am to 8 pm EST...
  • Page 4 Notes Page ii...
  • Page 5: Before You Start

    BEFORE YOU START! IMPORTANT DEFINITIONS 1. FACTORY CODE: is 9991234, and is used to initialize the lock for a new installation or full reset. This code must be entered to set the GREAT GRAND MASTER (GGM). After the GGM code is set, the FACTORY CODE will no longer be valid and is only re-enabled after a full reset, see page 11.
  • Page 6: Initialize Lock

    1. INITIALIZE LOCK Initializing the lock with a unique 6 digit code assigns a LOCK ID number to each specific lock. Using keypad, enter the FACTORY CODE 9991234, the # key, and the 6 digit LOCK ID (usually starting with 000001), and finally, the # key. Factory Code 6 digit Lock ID Example:...
  • Page 7: Adding & Deleting User Codes . Function 01

    GROUPS In order to organize the management of individual Users, they can be put into 98 different GROUPS. Users in the same GROUP will have the same access rights. Users in different GROUPS can have varied access rights from other GROUPS. Each GROUP is assigned a 2 digit GROUP NUMBER from 02 to 99. All Users must be assigned to a GROUP.
  • Page 8: Section 2 Lock Configuration

    Section 2 Lock Configuration Function 32: PIN Only Entry Min. Group Number 02 The PIN Only mode allows management to shorten the length of the code that the User must enter to gain access. The code can not be shorter than the PIN. PIN Only Mode (for Access PIN ONLY) PROGRAM ✳...
  • Page 9: Change Group Association

    Function 07: Change Group Association Min. Group Number 03 This function allows management to change the Group an existing User is assigned to. ✳ PROGRAM User UID ✳ ✳ YOUR CODE ✳ New Group No. INSTRUCTION (of existing User) Function 11: Set Access Level Min.
  • Page 10: Multiple Code Entry

    Function 33: Multiple Code Entry Min. Group Number 03 For higher security the lock can be set to require two User codes be entered before access is granted. For even higher security it can be required for one of the Users to be in a Manager Group. One User code required - Default PROGRAM ✳...
  • Page 11: Lock Audio

    Function 34: Lock Audio Min. Group Number 03 If the Audio is set to "ON" the lock will beep with each key pressed. To conserve power the audio is turned off (default). Audio Off - Default PROGRAM ✳ ✳ YOUR CODE ✳...
  • Page 12: Section 3 Additional Functions

    Section 3 Additional Functions Function 12: Set Time Min. Group Number 03 The time (HHMM) must be set prior to setting any holidays. See the chart below for help. PROGRAM ✳ ✳ YOUR CODE ✳ HHMM INSTRUCTION Example 3:30 p.m. = 1530 Daylight savings time is enabled by default.
  • Page 13: Holiday Maintenance

    Function 09: Holiday Maintenance Min. Group Number 03 Setting holidays will block access to Users in Groups 10 - 99 during these periods. NOTE: Dates are set by month/day format. The i-Que does not track the year of the holiday, so holidays that occur on different dates each year will have to be manually adjusted each year.
  • Page 14: Battery Status Check

    Battery Information THE I-QUE IS SHIPPED WITH 4 AA ALKALINE BATTERIES. The life span of the batteries has been tested in two different ways. The first test was performed to see how many operations could be performed repeatedly before a failure. The test averaged 150 thousand operations. The second test was performed over time for normal operations.
  • Page 15: Reset The I-Que

    Blue and Black Request to Exit switch. (Factory installed option) Cable Gard Reset / Key Switch Black And Yellow (factory Installed option) This option will monitor if a key is used to open the lock. For Resetting the i-Que see below Power RED (+) and Black (-) 6 Volts DC.
  • Page 16: Glossary

    Glossary Access Code Numeric or alphanumeric data which when correctly entered into a keypad, allows authorized entry into a controlled area without causing an alarm condition. Access Control The control of persons, vehicles and materials through entrance and exit of a protected area utilizing hardware systems specialized to control and monitor the movement into, out of, or within the protected area.
  • Page 17: Troubleshooting

    Trouble shooting guide for the i-Que Line Set up The factory code will not open the lock. The factory code will not give you access to the lock at any time. This code is only used to set up the lock, the first code that will open the lock is your GGM code. Adding Users I have installed Users and some of them do not have access? How many users are installed? If you have the basic model that holds 64 Users and have installed more...
  • Page 18 Notes Page 14...
  • Page 19: Index

    INDEX Passage Mode, Manual, ..Function 30 ....6 Access, Deny/Restore Groups. . Function 10 ....4 PIN Number .
  • Page 20 Visit us on the web at: for information on additional product lines, templates and manuals. Distributed by: For IQ Tech Support Call: 1-800-526-0233 LIVE TECH SUPPORT 8am to 8pm EST Mon - Fri On Line Tech Support 24/7 at www.marksusa.com Email: ique@marksusa.com IP101-IQMETRO*.0604...

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