Related Manuals for Evo VEGA 3000 Series
Summary of Contents for Evo VEGA 3000 Series
- Page 1 VEGA 3000 User Guide Guide Version 4.0.2 Mobile Payment Terminal Countertop (VEGA 3000 C) • Countertop & PIN Pad • (VEGA 3000 C&P) Mobile (VEGA 3000 M) • C’less Printer Touch Battery screen...
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Page 2: Table Of Contents
Content Important notes Pre-authorization Finish-authorization Description of VEGA 3000 C/M terminal Reprint receipt Description of VEGA 3000 C&P Reverse the last transaction ECR integration Refund LAN and power connection (VEGA 3000 C, C&P) Handshake PIN Pad connection Version info Power connection (VEGA 3000 M) User settings Printer Administration... -
Page 3: Important Notes
Important notes Maintenance of the terminal Temperature / Working conditions Transport the appliance only in its original packaging (to protect it against knocks and bumps). Always turn off the system before cleaning. Near proximity of mobile phones, network adapters or Read the product manual for detailed information about In the event of an emergency (e.g., damaged housing, other sources of electromagnetic radiation can cause cleaning and maintenance. -
Page 4: Description Of Vega 3000 C/M Terminal
Description of VEGA 3000 C/M terminal Printer Terminal VEGA 3000 C/M is used for elec- tronic acceptance of payment cards. It is certified according to the international EMV specifications. An integral part of the terminal Colour is a reader of a contactless, chip and magnet- touch ic cards. -
Page 5: Description Of Vega 3000 C&P
Description of VEGA 3000 C&P Vega 3000 C can be integrated with Vega 3000 P which then serves as PIN Pad. In this configuration, Vega 3000 C is used as a device for a merchant (entering amount, con- trolling the payment and printing) and Vega 3000 P as a device for cardholder (showing amount to pay, reading card and PIN). -
Page 6: Lan And Power Connection (Vega 3000 C, C&P)
Power cable cable LAN and power connection (VEGA 3000 C, VEGA 3000 C&P) Terminal can be connected to the internet via LAN or WiFi. If LAN connection is required, connect LAN cable as shown on the picture. Vega 3000C does not contain a battery and must be connected to power all the time. -
Page 7: Power Connection (Vega 3000 M)
Power cable Power connection (VEGA 3000 M) Power Terminal VEGA 3000 M contains a battery cable and can be operated without being perma- nently connected to power. If the battery level is low it must be connected to power and recharged. -
Page 8: Printer
Printer The thermal printer is used to print receipts for transactions and other information at a print speed of up to 100 mm/second (about 18 rows/sec.) The new Easy-Click technology makes the process of inserting a new paper roll into the printer simpler and faster. - Page 9 both thumbs simultaneously snap the back cover of the terminal back into its position. • The standard roll size: VEGA 3000 C width 57 mm × 50 mm diameter (max.) VEGA 3000 M width 57 mm × 40 mm diameter (max.) • ...
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Page 10: Idle Screen
Idle screen Status After the terminal is switched on, the display shows the initial screen where there are three 29/04/16 13:14:15 symbols, representing Sale function, Menu Contactless and Quick Menu. indicator Castles Vega 3000 C/M terminal com- municates with the user via a 3.5-inch touch LCD display with a ... -
Page 11: General Guidelines For Using The Terminal
General guidelines for using the terminal While the terminal is waiting for a transaction, Contactless cards are are tapped against the The user shall inspect the security features it is in the “Idle state”. The Idle state is shown screen (above the contactless transactions of the card, perform a visual inspection of in the figure on the previous page. -
Page 12: Functions Of The Terminal
Functions of the terminal 00 Sale The payment application offers payment Sale functions and features needed for the Pre-Authorization management of the terminal. The available Finish-Authorizat. 01 Pre-Authorization functions are shown in the list on this page. Reprint Receipt Reverse last trans. 02 Finish-Authorizat. -
Page 13: Sale Transaction
Sale transaction 00 Sale 0,00 The SALE transaction is the basic operation of the terminal, used for a transfer of the entered 01 Pre-Authorization amount from the account of the cardholder Enter the amount: onto the account of the merchant. 02 Finish-Autorizat. The transaction SALE, set as the default can be initiated by Quick Pay function from Idle 03 Reverse last trans. -
Page 14: Sale With Contactless Card
Sale with contactless card under CVM limit (typically up to 20/25€ - depends on country specifics) This payment method uses the contactless Sale function of chipcard (if the card supports it) or communication with a mobile device via NFC (Apple Pay, Google Pay, etc.). Enter the amount A card enabled for contactless payment is held against the screen of the terminal above... -
Page 15: Over Cvm Limit
Sale with contactless card over CVM limit (tipically over 20/25€ - depends on country specifics) Sale This payment method uses a contactless function of chipcard (if the card supports it) or Enter the amount communication with mobile phones via NFC. xxx.xx EUR A card enabling contactless payment is held against the screen terminal above the con-... -
Page 16: Sale With A Chip Card
Sale with a chip card Insert a card into the chip reader located on the bottom of the terminal. See the picture Sale below. The cardholder is verified by PIN or signature Enter the amount (depends on the card). In case of using a chip card, the card remains xxx.xx EUR inserted in the reader throughout the whole Use card... -
Page 17: Sale With Magstripe
Sale with magstripe A sale transaction with a magnetic card can be activated by sliding the card through the Sale magnetic card reader on the right side of the terminal in any direction. See the picture below. Enter the amount After sliding the card through the card reader the terminal display will show information xxx.xx EUR about the card. -
Page 18: Sale With Dcc
Sale Sale with DCC Enter the amount If the currency of card differs from local cur- rency (currency of terminal) the terminal can offer DCC (Dynamic Currency Conversion) xxx.xx EUR service. It occurs in a case when a sale is Use card paid by a foreigner. -
Page 19: Sale With Tip
Sale with tip Sale For certain merchants (for example restau- rants) tip functionality might be activated. Enter the amount If this function is enabled the amount of tip is required to be entered after the standard transaction amount. Enter the tip xxx.xx EUR Original amount and tip are added and send for authorization as one final sale amount. -
Page 20: Moto Or Manual Pan Entry
MOTO or Manual PAN entry MOTO transaction (Mail Order / Telephone CVC or CVV is entered, card details are con- Order) enables to accept a card without card- firmed and the transaction is processed. holder (and card) being present. In this case, a In the case of Manual PAN, entry signature Manual entry cardholder must share with the user (by Mail... -
Page 21: Merchant Receipt Print Error
Merchant receipt print error In a case when a receipt for a merchant is not After the paper is successfully changed (or If the paper is not changed successfully (or successfully printed (paper runs out, paper paper jam fixed) and the green [OK] button paper jam is not fixed) or the change (or fix) jam etc.) the terminal might require changing pressed the receipt will be re-printed. -
Page 22: Pre-Authorization
Pre-authorization Reprint receipt Reverse the last transaction This function reserves funds on cardholder's This function of the terminal is used in cases account. That ensures that there will be where it is necessary to print out a copy of enough money when payment is required. the last receipt for the customer. -
Page 23: Refund
Refund This function enables to return money from merchant back to the card. The user is re- quired to enter the amount to be returned to the card. Than contactless, chip or magstripe card is used. Manager password is required. Handshake This function is used to verify the internet connection through which the terminal is... -
Page 24: User Settings
Colour theme User settings Result beeping This function concentrates user setting. After The result beeping is the sound the terminal Payment terminal enables to set the Light selecting this function user setting of the gives after transaction is finished to indicate (bright) or Dark (dark) colour scheme, i.e. -
Page 25: Administration
Administration Close Batch ------------------------- Functions available for manager or supervisor This operation is performed to summarize all *TEST* Castles VEGA3000 only are accessible via Administration Menu transactions made since the previous closing ------------------------- protected by a password. batch date and sends the data to Bank for settlement. -
Page 26: Transaction Journaling
------------------------- Journal • Select a particular batch by its batch close date and batch number (YYMMDD_BBBB.zur *TEST* VEGA 3000 Journal functionality stores successfully – where YYMMDD is batch close date and ------------------------- approved transactions (approved Sale, ap- BBBB is batch number) Option "Date" is used. 20.12.2016 14:28:31 / 004 /... -
Page 27: Network Settings
Settings Restore connection Transaction list consumes the 1cm of print roll paper per transaction, in the case of a Enables to specify parameters for different Restarts network connection module. Used large number of transactions it can take more types of networks. in case the connection is lost and does not paper (over 2 meters for a maximal limit of reconnect automatically. -
Page 28: Reference
Reference Pairing with POS ------------------------- The terminal is configured to enable entering If the terminal is used in integration with POS *TEST* Castles VEGA3000 one or two reference fields to store additional (Electronic Cash Register) such as LAN/Cable ------------------------- information such as Variable symbol, Specific or cloud connected ECR system the terminal 21.10.2016 11:56:11... -
Page 29: Receipt Description
Receipt For each transaction, the receipt is printed. 7 Card Brand – Card brand such as VISA, ------------------------- The receipt contains key information about MasterCard etc. the transaction and serves as a proof of *TEST* transaction in the case of dispute claims. 8 PAN –... -
Page 30: Technical Specifications
Technical specification Dimensions / weight VEGA 3000 C – 190 × 78 × 78 mm / 350 g (without paper) VEGA 3000 M – 160 × 78 × 67 mm / 335 g (without paper) VEGA 3000 P – 145 × 77 × 56.8 mm / 260 g Thermal printer (100 mm per second), paper roll width 57 mm, VEGA 3000 C –...
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I put a new roll of paper in the machine but it wouldn't print the requested report. The paper rolled out but no print out
Как на эквайринге VEGA 3000 принять оплату кьюаркод