Warranty - CONCORD Proton Manual

_ WARRANTY

The warranty period shall commence at the time of purchase. The warranty
period shall correspond to the duration of the applicable statutory warranty
period for the sale of child seats in the respective end user country.
Depending on the wishes of the manufacturer, the warranty shall cover
rectification, replacement or a price reduction.
The warranty is only valid for the initial purchaser. Should a defect occur,
warranty rights shall only apply if the specialist retailer is notified of the defect
immediately after its initial occurrence. If the specialist retailer cannot solve
the problem, then it must return the product with an exact description of the
problem and official proof of purchase. The manufacturer shall assume no
liability for damage to products which it did not supply.
52
The warranty shall lapse if:
• the product was altered
• the product is not returned complete with proof of purchase to the retailer
within 14 days of the defect occurring
• the defect occurred due to incorrect operation or maintenance or anything
else deemed to be the fault of the user, or when the user instructions have
not been adhered to
• repairs to the product have been carried out by third parties
• the defect has occurred as the result of an accident
• the serial number has been damaged or removed
Alteration to or deterioration of the product which occurs due to normal wear
and tear is not covered by the warranty. Any corrective action taken by the
manufacturer in response to a warranty claim does not extend the duration of
warranty.
53