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Huawei SUN2000 Series Quick Manual

Battery, energy meter, and autotransformer
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SUN2000-(3.8KTL-11.4KTL)-USL0 Battery,
Energy Meter, and Autotransformer
Quick Guide
Issue: 05
Date: 2019-07-08
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei SUN2000 Series

  • Page 1 SUN2000-(3.8KTL-11.4KTL)-USL0 Battery, Energy Meter, and Autotransformer Quick Guide Issue: 05 Date: 2019-07-08 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2: Product Introduction

    240 V AC and a rated customer current of: • 20 A (SUN2000-3.8KTL-USL0) • 25 A (SUN2000-5KTL-USL0) • 40 A (SUN2000-7.6KTL-USL0) • 50 A (SUN2000-9KTL/10KTL-USL0) • 60 A (SUN2000-11.4KTL-USL0) Copyright © Huawei Technologies Co., Ltd. 2019. All rights reserved.
  • Page 3 Battery Cables Connection Conductor Cross- Outer Cable RESU10H Inverter Type sectional Area Diameter (Type-R) Range Ground cable Single-core 12–8 AWG Prepared outdoor copper by the cable customer – • Negative line of Single-core 14–8 AWG Prepared the power cable BAT– outdoor copper (SUN2000- by the...
  • Page 4 Energy Meter Cables Connection 1. Connect the signal cable. WNC- Conductor Cross- Cable 3D-240- Inverter Type sectional Area Source Range A– 8) 485B1 Multi-paired and individually foil-shielded cable that complies with 24–16 AWG UL2919, CM/CMG 7) 485A1 Prepared Communications (NEC type), or CMH by the cable (CSA type)
  • Page 5 L1/L2 Clamp the shield layer of the communications cable into the ground point. When connecting cables, ensure that the source of current transformers points to the power grid. 2. Set the DIP switch of the energy meter as the figure below to ensure that the communications address is 11.
  • Page 6 Autotransformer Cables Connection Cables connecting between the autotransformer and SUN2000 Autotran Conductor Cross- Inverter Type Source sformer sectional Area Range • L1 (back up 12–6 AWG (SUN2000- • L1 (input) Use cables that can withstand port) 3.8KTL/5KTL/7.6KTL- 90°C (194°F) or 105°C Prepared by USL0) (221°F).
  • Page 7 The components and cable connection of the AC panel and backup AC panel in the figure are for reference only and can be adjusted according to the actual situation.
  • Page 8 • If the battery fails to connect to the SUN2000, contact Huawei customer service hotline and set the Auxiliary Power ON/OFF switch to OFF. Otherwise the battery power will be exhausted and the battery cannot be charged by the inverter.
  • Page 9 2. Power on the SUN2000. Before turning on the AC switch between the SUN2000 and the power grid, use a multimeter set to the AC position to check that the AC voltage is within the specified range. a) Turn on the battery switch between the battery pack and the SUN2000. b) Turn on the AC switch between the SUN2000 and the power grid.
  • Page 10 Powering Off the System 1. Power off the SUN2000. a) Send a shutdown command from the FusionHome app. If you log in as installer, on the Home screen, choose Device maintenance > Inverter ON/OFF, and perform operations as required; if you log in as user, on the main screen, choose >...
  • Page 11: Troubleshooting

    Troubleshooting 1. Tap the battery/meter icon in Device status display of FusionHome app to check the fault code of battery/meter. Check the fault code list and troubleshooting suggestion below.
  • Page 12 2. Fault Code Fault Fault Name Possible Cause Suggestion Code 1. Check that the preset power collector Cause ID = 1 model is the same as the actual  In Grid Connection with Zero model. Power mode, the power 2. Check that the preset collector communication is communications parameters for the Faulty Power...
  • Page 13 Fault Fault Name Possible Cause Suggestion Code Over Voltage Fault Contact LG Chem local customer OVF2 Over Voltage Fault 2 service after setting the Aux switch to OFF. Under Voltage Fault Contact LG Chem local customer UVF2 Under Voltage Fault 2 service after setting the Aux switch to OFF.
  • Page 14: Customer Service Contact Information

    Precharge Precharge and re-connect them. 3. Fault Log Export Tap Download to export the battery log of .CSV format. Customer Service Contact Information Customer Service Contact Information Region Country Email Hotline United na_inverter_support@huawei.com 1-877-948-2934 States North America Canada na_inverter_support@huawei.com 1-855-482-9343...
  • Page 15 Huawei Technologies Co., Ltd. Huawei Industrial Base, Bantian, Longgang Shenzhen 518129 People's Republic of China solar.huawei.com...