Star Micronics NX-2460 User Manual page 59

Dot matrix printer
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Problem
Printer prints past the edge
of the paper.
Left margin moves to the
right during printing.
Possible Cause
The paper guide is not
positioned correctly.
The ribbon is jammed,
causing the print head to
jam.
Paper is jamming, causing
the print head to jam.
Incorrect margin settings
are selected by your
application program.
The paper is not loaded
correctly, causing the print
head to jam.
The ribbon cartridge is not
installed correctly, causing
the print head to jam.
The printer is not set up
correctly for the thickness of
paper being used.
Inappropriate settings are
selected by your application
program.
Troubleshooting guide
Recommended
Action
Remove the paper and
adjust the position of the
paper guide. Reload the
paper and try printing again.
Make sure that the ribbon
cartridge is installed
correctly. See "Installing the
ribbon cartridge" on page 5.
Remove all paper from the
printer and reload it. Try
printing again.
Set up the printer for the
paper thickness you are
using. See "Adjusting for
paper thickness" on page 40.
Choose different margin
settings from your
application program.
Remove all paper from the
printer and reload it. Try
printing again.
Make sure that the ribbon
cartridge is installed
correctly. See "Installing the
ribbon cartridge" on page 5.
Set up the printer for the
paper thickness you are
using. See "Adjusting for
paper thickness" on page 40.
Choose different settings in
your application.
53

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