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Steps to follow for warranty part replacement:
1. The installing or service technician must contact YMGI tech support at 1-866-833-3138 ext. 703 from the installation
location to check and confirm with YMGI Technical support the exact part(s) needed to fix the problem(s).
2. YMGI will check the customer's warranty filing. There will be no charge for Parts with a validated and approved
warranty. Any Parts that have not been validated and approved or have an invalid warranty filing resulting in an
unapproved warranty request, will be charged accordingly.
3. YMGI will ground ship out the parts ASAP. Expedited shipping is available at the customer's expense.
4. Replacement parts that have an approved warranty registration are to be warranted for the remainder of the 1-year on
parts and a 5-year compressor warranty. Purchasing of replacement parts without a valid warranty filing or unapproved
warranty request, will be sold as is and are not covered by any warranty.
YMGI is continually improving products with various engineering changes and these changes are made without prior
notice. Such improvements or changes include but are not limited to product specification, appearance, functionality,
size, packaging, etc. These improvements or changes will not void the limited warranty stated herein. YMGI is the final
authority concerning this warranty policy.
YMGI, Engineered Comfort Products for A Sustainable and Efficient Green World!
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