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NeuraJet 17 User Guide Guide for Printing Well Logs and other Continuous Form Documents This User Guide provides answers to many questions about setup, operation and troubleshooting for the NeuraJet17. Please contact Neuralog support if you need further assistance. Phone: 1-281-240-2525 Fax: 1-281-240-2526 Email: support@neuralog.com...
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NeuraLaserColor® are all registered trademarks of Neuralog, Inc. NeuraView™ is a trademark of Neuralog. Canon is a registered trademark of Canon, Inc. All other products that are referred to in the document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks.
1.2.8 Well Log Paper .................... 6 1.2.9 Well Log ....................... 6 1.2.10 Well Log Printing Application ............... 6 2 NeuraJet17 Setup and Installation ................. 7 Printer Setup ...................... 7 2.1.1 Location ....................... 7 2.1.2 Unpacking the NeuraJet17 Box ..............8 2.1.3...
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Setting up Standard Log Forms for Wide Printing ......... 31 2.12 Installing and Using the Status Monitor ............33 2.13 Power Saver Mode ..................34 3 Printing Applications ..................... 35 Neuralog Applications ..................35 3.1.1 NeuraView ....................35 3.1.2 NeuraLog ....................38...
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Print Speed ...................... 50 Cancelling a Print Job ..................51 5 Maintaining the Printer ..................53 Cleaning Routines .................... 53 5.1.1 Automatic Cleaning Routines ..............53 5.1.2 Manual Cleaning Routines ................. 53 5.1.3 Printing a Test Pattern ................54 5.1.4 Capping .....................
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GoTo Meeting Support ................69 7.2.5 www Support ..................... 69 Downloading the latest NeuraJet17 Driver and Documents Release ....69 Packaging the Printer for Return ..............70 8 Appendix – Example of Setting up a Private Network ........71 9 Appendix – Example of Setting up the Print Driver ..........73...
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10.1 Top Cover (Inside) ..................79 10.2 Carriage ......................80 10.3 Ink Tank Cover....................80 11 Appendix – Compliances and Certificates ............83 11.1 Waste from Electrical and Electronic Equipment (WEEE) Directive....83 11.2 Electromagnetic Compatibility Test Report ........... 83 11.3 FCC Compliance Declaration ...............
• LED – Small green light on Power Box indicating paper mark signals are present in the CFA. While the printer may be capable of longer prints, Neuralog has tested and certified documents from 4 to 500 feet. Printing ability and performance is usually limited by electronic file size, rather than physical length.
NeuraJet17 Continuous Form Attachment The Continuous Form Attachment NeuraJet17C is manufactured by Neuralog and comes attached to the NeuraJet17 print engine to allow for continuous form printing. 1.2.3 Paper Stacker The Paper Stacker is attached to the front of the printer where the paper exits. It consists of a tray and a diverter.
NeuraJet17 Paper Stacker 1.2.4 Printer Operator Panel The Printer Operator Panel is the control panel located on the front of the NeuraJet17. It is used to view and set printer functionality and check job status. Online – Green light indicates the printer is ready to accept print jobs and begin printing.
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NeuraJet17 User Guide Information – Provides various printer information such as ink levels and settings. Stop/Eject – Cancels a print job. Clears a menu selection. Button must be held down for 1 full second to stop action or eject the paper.
Continuous form paper is fan folded paper of “unlimited” or continuous length. One box of this paper is usually 4000 sheets. The continuous paper used by the NeuraJet17 is 17”, 14”, 11” or 8.75” wide. Neuralog provides premium high-resolution coated well log paper for the NeuraJet17.
A Well Log Printing Application can load and display well logs, as well as send these files to a well log printer for continuous form print. Well Log Printing applications should have the following features to work well with NeuraJet17. • Windows based, Windows 7, VISTA or XP compatible •...
2 NeuraJet17 Setup and Installation 2.1 Printer Setup NeuraJet17 setup is simple and should only take a few minutes. Before you begin, you will need to choose an easily accessible location and decide how the printer will be integrated into your network. You will need a physical network connection and a network address for your printer, or you may choose to connect to your printer using USB.
2.1.2 Unpacking the NeuraJet17 Box Setup sheets for the NeuraJet17 are provided with your equipment. If you are unable to locate the setup sheets, they can be downloaded in the PDF format from www.neuralog.com. We recommend that you save your boxes and packaging material.
NeuraJet17 User Guide 2.1.3 Initial NeuraJet17 Setup Place the printer on a table or stand and unpack all packing materials. • Remove all cushioning materials and tape from the printer and accessories. • Open the top cover, carefully raise the carriage shaft belt stopper and then pull it forward to remove.
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• If your NeuraJet17 was shipped with pre-installed ink, “Initializing” will be displayed, followed by “NeuraJet17 Version 41.00.” o When the printer is ready it will say Online. • If your NeuraJet17 was not shipped with pre-installed ink, you will need to install the printhead and ink cartridges. Install the Printhead If your NeuraJet17 did not come with a pre-installed printhead and ink cartridges the message "Open Top Cover"...
2.1.4 Network and USB Setup and OS Compatibilities The NeuraJet17 has a sophisticated, yet easy to use setup panel and can be used over the network or with USB. The printer can be given a static or dynamic IP address and can be placed on your company’s local area network or on a private network.
Network Connection. The Section 2.7 Setting up the Printer for USB for will provides further details on USB setup. 2.1.5 Troubleshooting NeuraJet17 Setup When setup is complete, the NeuraJet17 should be in the Online state. The printer will not go online in the following situations. Take the appropriate action. Symptom/Message...
Powering ON the printer without the CFA will result in an error state. 2.3 The Continuous Form (Well Log) Paper Once the printer is setup and Online you can load paper. NeuraJet17 accepts the 4 standard sizes of paper provided by Neuralog, or it can print on your custom paper between 8.5”...
Neuralog provides premium high-resolution coated well log paper for the NeuraJet17. One box of this paper is usually 4000 sheets. The continuous paper used by the NeuraJet17 is 17”, 14”, 11” or 8.75” wide. NeuraJet17 paper has been engineered for optimal print quality.
NeuraJet17 User Guide 2. Load paper into printer rollers. Once the slider is in place, place the edge of the paper under the four white rollers in the printer. The printer will automatically grab the paper. The printer will move the paper back and forth to measure the paper width and further straighten the paper.
Fan continuous paper to remove static. 2.3.6 Choosing the Correct Start Page for Printing and Stacking For proper paper stacking, NeuraJet17 paper should be loaded such that the first page is an “out-fold”. This will allow the paper to immediately fold properly in the paper stacker.
2.3.7 Paper Orientation The NeuraJet17 printer prints on the TOP side of the paper. Be sure the marks on your NeuraJet17 paper face down. If you have correctly loaded paper from the box, the marks will be face-down and on the LEFT side, closest to the green LED on the CFA.
2.4 The Paper Stacker NeuraJet17 comes with a built-in paper stacker. The stacker is made up of a tray to catch the paper and a diverter flap that guides the paper so it can properly fold. The tray is pre-installed in the printer and should be opened as part of printer setup. The diverters can easily be snapped into place.
NeuraJet17 User Guide 2.4.2 The Paper Stacker Diverter There is a flap along the top exit of the paper stacker that acts as a paper stacker diverter. This flap moves back and forth as the paper exits the printer and helps the paper to properly fold.
2.6 Setting up the Printer Network Connection There are many options for setting up your printer on a network. For the most simple static address setup of your NeuraJet17 follow these steps. For other configurations, please see your system administrator.
NeuraJet17 User Guide • Enter the Subnet Mask into your printer. o ►Subnet Mask ▼ __ __ __ __ Enter the numbers for the Subnet Mask Address OK button selects/unselects the slot ◄► changes the number when selected ◄►moves to the next slot o ▲...
This is discussed on the next page. 2.7 Setting up the Printer for USB NeuraJet17 can also be used to print via USB. For best results, use a cable less than 10 feet in length. USB cables are limited by there their electrical design; longer cables may have data transmission problems.
Check Device Status from printer Web Pages. 2.9 Installing the Print Driver NeuraJet17 includes a print driver that is recommended for continuous printing of well logs. The print driver can be found on a CD that shipped in the printer box, or it can be downloaded from www.neuralog.com.
• For a network installation you can optionally share the printer and • Print a test page to your NeuraJet17. You should see the standard Windows Test Page print on the continuous paper loaded in the printer. The NeuraJet17 Print Driver will install ready to print continuous form. DO NOT change these default settings if you want to print continuous form.
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NeuraJet17 User Guide Media Type: May be Coated Paper or Plain Paper The Coated Paper menu setting is recommended for the NeuraJet17 and should be used for the best quality prints. The Plain Paper menu selection uses less ink, but produces lesser quality prints.
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• Monochrome Bitmap The default Color setting is the recommended choice for NeuraJet17. Monochrome can be used if grayscale prints are needed. Color (CAD) can create a more detailed print because the colors appear to be more distinguishable. Color (CAD) Light is similar but is slightly lighter than Color (CAD).
NeuraJet17 User Guide printing. PageComposer lets you inspect jobs before they are released to the printer. Duplicates of the print jobs can also be created in the PageComposer panel that appears. Jobs may also be deleted in this panel. 2.10.2 Printing Preferences Page Setup Panel The only setting to change on the Page Setup panel is Page Size.
NeuraJet17 User Guide Smaller print than paper width: Note that if you choose a larger paper size than your actual image, the complete print will appear on only part of the paper. Paper width Larger print than paper width: If you choose a smaller paper size than your actual image, only a portion of the image will print.
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NeuraJet17 User Guide • 1B) Select Advanced Tab, Printing Defaults…, Layout Tab. Special Settings. Fine Zoom Settings: No STEP 2. UNcheck Enable advanced printing features on the Advanced Tab of the Printer Properties Panel. • Select Apply/OK on all panels when done.
NeuraJet17 User Guide NOTE: These settings should be set from the control panel and implemented in every installation of the NeuraJet Print Driver to avoid problems with slow printing. Other optional settings in the Preferences Layout panel that may be of interest to you are as follows.
2.11 Setting up Standard Log Forms for Wide Printing To print logs of different widths, log forms must be set up for the NeuraJet17 print driver to use to match the actual paper log size. This is easily done through the Windows Control Panel.
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NeuraJet17 User Guide is based on standard sizes of well log paper sold by Neuralog. We recommend using the following naming convention as it will simplify printer support. Form Name Width Height Left/Right/Top/Bottom Margin Log 11 Inch Wide Paper 11 in 17 in 0.12 in...
2.12 Installing and Using the Status Monitor The NeuraJet17 printer also comes with a Status Monitor application which can be run on any PC to provide status information about the printer. The Status Monitor is particularly useful for USB installations where the Web Interface is not available.
NeuraJet17 User Guide 2.13 Power Saver Mode The printer automatically enters a Power Saver or Sleep mode to conserve power if it is idle for a specific period (by factory default, five minutes), that is, if no print jobs are received or buttons are pressed while all covers are closed.
NeuraJet17. For best results applications should allow for horizontal scaling to fit a log onto a particular page width. If you would like to verify that your application can print to NeuraJet17, please contact us.
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NeuraJet17 User Guide • Supports a variety of industry standard formats for printing or file conversion. o TIFF o JPG o LAS – Log ASCII Standard o PDF - Adobe Acrobat format o PDS - Schlumberger PDS format o BMP - Bitmap o CGM –...
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NeuraJet17 User Guide • Make sure you have the NeuraJet17 printer selected. • Click the Properties button. • Adjust the parameters on the Main tab or Keep the defaults. • Set the actual paper Width. o Select the Page Setup tab o Select the appropriate log paper from the Page Size width.
NeuraLog is an application for digitizing logs. It is also used for quality control of digitizing work and to edit LAS files. NeuraLog will print both TIFF images and LAS files to the NeuraJet17. For best results use NeuraLog Version 2013.x or later.
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NeuraSection loads single wells and cross sections. 3.1.3.1 Printing Logs from NeuraSection Logs can be printed from NeuraSection to the NeuraJet17. Before you print, you will want to know which size paper is loaded into the printer. Select a Log window and choose Print and then follow these steps.
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3.1.3.2 Printing Cross Sections from NeuraSection Cross Sections can be printed from NeuraSection to the NeuraJet17. Before you print, you will want to know which size paper is loaded into the printer. Select the cross section window and choose Print and then follow these steps.
The ones we list are easily accessible and/or well known. 3.2.1 Adobe Acrobat Any file of the PDF format will print to NeuraJet17. However PDF well logs can be formatted in a variety of ways, leading to incorrect prints. Adobe Reader is a free and ubiquitous application and is available at www.adobe.com;...
PDSView allows you to display, annotate, print and convert Schlumberger PDS files . PDSView 3.5 is downloadable from Schlumberger’s web site www.slb.com. Note that NeuraJet17 must be set to the default printer to work with PDSView. 3.2.3 BlueView BlueView is a Schlumberger application that displays, annotates, edits, splices and prints log images on a Windows system.
Neuralog had tested Snagit V10.0.0.788 for continuous printing. 3.2.10 Other Applications There are many other applications that work with NeuraJet17. If you know of an application that needs to be added to this list or tested with the printer, please contact support at support@neuralog.com.
NeuraJet17 User Guide 4 Printing Well Logs Once your NeuraJet17 print driver is installed and application selected, it is time to print some logs. This section gives some tips on how to get the best log prints for your particular needs.
NeuraLaserColor, Neuralog’s Color Laser printer. The NeuraLaserColor has unsurpassed printing speed and is an excellent choice for these narrower prints. NeuraJet17 is still the best choice if print width flexibility is important. Both devices offer excellent quality color prints.
Auto gives the same result as 8.5”. 4.2 Copies The NeuraJet17 will print copies of any continuous form document. For each copy of the document, the paper will be correctly positioned to Top of Form. Default behavior is for the printer to cut between each copy.
NeuraJet17 User Guide Main Printing Preferences Panel contains Print Quality settings. 4.3.1 Recommended Standard Quality Log Prints High quality prints for every day professional use. Prints at about 0.6 inches per second. • Media Type: Coated Paper • Print Quality: Standard 600 dpi 4.3.2 Highest Quality Log Prints...
Economy printing is achievable when Plain paper and Draft modes are selected. 4.4 Color The NeuraJet17 print driver was developed to achieve excellent color matching for well log prints. We recommend leaving the setting to the Default of “Color” for normal printing, but other settings are possible.
4.6 Print Length The NeuraJet17 has been certified to print well logs with an accuracy better than 99.8% length accuracy. Length accuracy of 99.5% is an industry standard used by most energy companies.
Draft and Economy Mode settings also cause the printer to print at faster speeds. NeuraJet17 prints will start almost as soon as the printer begins accepting data and the data light begins to flash. Thus the Time To First Print (TTFP) is very reasonable for the NeuraJet17.
NeuraJet17 User Guide 5 Maintaining the Printer The NeuraJet17 requires little manual maintenance; most maintenance is done automatically as needed. However at periodic intervals you will need to change the printhead cartridges, and ink cartridges. You may also need to clean your printer.
NeuraJet17 User Guide 5.1.3 Printing a Test Pattern Print a test pattern to determine if the cleaning routines was successful. o Menu ►►►►►►►►► (9) Test Print ▼ o ►►►► (4) Nozzle Check OK to enter The printer will go online and print a test pattern. The Printhead L prints the test pattern for nozzle checking on the top line for each color, and the Printhead R prints the test pattern on the bottom line.
When the cartridge status indicates empty, do the following to change the cartridge. • Locate and open a new print cartridge box. This will be a Neuralog supplied cartridge labeled “NeuraJet17 ….” Only NeuraJet17 print cartridges will work in your NeuraJet17 printer.
NeuraJet17 User Guide • Do not reattach the protective caps the printhead because the cap may damage the nozzles. • To prevent the nozzles from getting clogged with foreign matter or dried ink, install the printhead immediately after you remove the protective caps.
NeuraJet17 User Guide 5.4.1 Unpacking the Ink Tank • Do not unpack the ink tank until you are ready to install it. • When installing the ink tank, shake it slowly 7 to 8 times before unpacking it. Otherwise, the ink ingredients may precipitate and degrade the print quality.
NeuraJet17 User Guide 5.5 Changing the Maintenance Cartridge The maintenance cartridge stores waste ink. It is time to replace the cartridge if Maint Cartridge / Replace Cart is shown on the Display Screen. Replace the Maintenance Cartridge before transfer preparations. Do not replace during a print job. If you pause printing to replace the Maintenance Cartridge, it may cause the printed images to become blurry.
NeuraJet17 User Guide • Keeping the used Maintenance Cartridge level, put it in the plastic bag that was in the box, as shown. • Expel air in the plastic bag and seal the zipper. Fold the plastic bag in half.
Neuralog support. 5.8 Adjusting the Length Accuracy The print length can be adjusted on the NeuraJet17 to insure length accuracy of prints. The NeuraJet17 can be adjusted to a length accuracy of about 99.8%. Length accuracy of 99.5% is an industry standard. To adjust the measurement scale and ensure length accuracy, you will specify the amount of paper stretching or shrinkage when adjusting the feed amount.
0.00%. The measured test print should be within 99.8% of true scale once the printer length accuracy is possible. If this cannot be achieved, contact Neuralog support. 5.9 Cleaning the Printer and CFA You may want to periodically clean your printer to remove paper dust.
NeuraJet17 User Guide 5.10 Moving the Printer If you need to move your NeuraJet17 to another location, make sure it has been properly shut down to protect the internal parts during transit. Do not tilt the printer in transit. Ink inside the printer may leak and cause stains.
Close the top cover and tape down printer covers to secure them. Be sure to use the original packaging when shipping the NeuraJet17 printer. If you are packaging the printer for return to Neuralog, please see Chapter 7 NeuraJet17 Support.
NeuraJet17 User Guide 6 Troubleshooting Continuous Form Printing The NeuraJet17 has proven to be a robust and reliable well log printing solution. If you do have trouble, please see this troubleshooting guide and contact Neuralog Support for help. 6.1 Ink Runs Out During Print If ink runs out during a print the printer will stop printing and sound an alarm to indicate the ink is out.
6.4 Blank pages at beginning of print It is normal for the NeuraJet17 to have 2 blank pages at the beginning of each print. These are necessary to protect the printhead. 6.5 Blank pages at end of print NeuraJet17 may include a blank page at the end of each print.
6.8.3 Cut is in the wrong location The NeuraJet17 places the cut at the end of the print job at about 20 millimeters after the paper perforation. If the cut is off, it may be that the CFA is not properly functioning.
There are a variety of ways to obtain support. 7.1 On-Site Support In some parts of the world, your NeuraJet17 printer will come with an On-Site Support contract. Contact Neuralog if you need information about on-site support or if your printer needs service.
You should save these materials so that in the event that you should need to ship your product (to Neuralog or to another location), your printer and CFA will be properly protected. Neuralog cannot be responsible for damages done to products that have been improperly shipped by the end user.
NeuraJet17 User Guide 8 Appendix – Example of Setting up a Private Network The following instructions provide an example of setting up your NeuraJet17 on a private network. Your setup will be similar to this. Required items: • NeuraJet17 with CFA •...
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NeuraJet17 User Guide Setup instructions for XP static IP: • Start > Control Panel >Network Connections • Right click on the local area connection > Click on properties • Go to General Tab >Highlight Internet Protocol (TCP/IP) • Click properties •...
NeuraJet17 User Guide 9 Appendix – Example of Setting up the Print Driver When you install the NeuraJet17 print driver CD it should auto run. Select 32-Bit Driver Installation or 64-Bit Driver Installation and follow the instructions. The following are some of the critical screens you will see when installing a NeuraJet17 driver on various versions of Windows: Windows XP, Vista, 2000, W7 and W8.
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NeuraJet17 User Guide UNchecked Select TCP/IP Device type and enter the Hostname (if set up) or IP address (address recommended). DO NOT Query the printer. At this point the port is created and printer connection is set up. Setting up the Port – Some Operating Systems such as Windows XP...
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NeuraJet17 User Guide Create a new port of type Standard TCP/IP Port. (If you are installing a second instance of the driver, you may select an existing port.) Enter the Printer IP Address. You should have already assigned an address to the printer through the operator panel on the printer itself.
NeuraJet17 User Guide 10 Appendix – Inside the Printer The following sections provide graphics and descriptions of various printer components. 10.1 Top Cover (Inside) a. Carriage - Moves the Printhead. The carriage serves a key role in printing. b. Carriage Shaft - The Carriage slides along this shaft.
NeuraJet17 User Guide 10.2 Carriage a. Printhead Fixer Cover - Holds the Printhead in place. Do not open this part except during Printhead replacement. b. Printhead - The printhead is equipped with ink nozzles. It serves a key role in printing.
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NeuraJet17 User Guide a. Ink Color Label - Load an Ink Tank corresponding to the color and name on these labels. b. Ink Set - An Ink Tank that can be used in the printer is labeled with a white letter “A” in a black circle on the side.
NeuraJet17 User Guide 11 Appendix – Compliances and Certificates 11.1 Waste from Electrical and Electronic Equipment (WEEE) Directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products.
Buyer shall be required to bear the expense of any repair or replacement of the Printer or the part. Buyer shall comply with all terms contained in the NeuraJet17 Operator’s Manual for normal printer operation.
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