mCareWatch HW2 Getting Started Manual
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mCareWatch HW2 Getting Started Manual

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Table of Contents

See also: Troubleshooting Manual
Getting Started Guide
Item
HW2
Page
2
3
4
5
6
7
8-10
11
12
13
14
15
16
17-23
1
mcarewatch.com.au

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Summary of Contents for mCareWatch HW2

  • Page 1: Table Of Contents

    Carer: How to call the watch Carer: How to download the mobile app Carer: How to log into the web platform Carer: How to track the watch’s location (platform) Carer: How to track the watch’s location (APP) Watch Settings & Battery Life 17-23 mcarewatch.com.au...

  • Page 2: Key Description

    Watch HW2 ON/OFF & Return button Watch battery level SOS button mcarewatch.com.au...

  • Page 3: Wearer: How To Turn The Watch On

    (silver) for 3-5 seconds IMPORTANT: Your mCareWatch HW2 has been pre-configured with the mCare software. Please do not change any settings (apart from selecting a different mCare watch face). Making any other setting changes on the watch may affect the overall performance result in...

  • Page 4: Wearer: How To Switch The Watch Off

    The below screen will appear with the Basic Watch Settings 2. Swipe the watch 3. Swipe the watch 4. Tap on OFF icon screen from right screen again from and the confirm by to left right to left clicking on ‘Yes’ mcarewatch.com.au...

  • Page 5: Wearer: How To Make An Sos Call

    3. Once SOS is activated, the watch will automatically dial the pre-set SOS emergency contact number When the SOS call is activated and watch begins to call SOS How do I cancel contact, simply touch the red an SOS Call? handset on the watch face mcarewatch.com.au...

  • Page 6: Wearer: How To Call A Speed Dial Contact

    WEARER: How to call Speed Dial Contact 1. When watch face is displayed, 2. To call your Speed Dial 3. Speed Dial Contact will swipe the watch screen from Contact, press and hold receive call from the right to left to see your Family down the photo/name watch’s mobile number.

  • Page 7: Wearer: How To Recharge The Watch

    (with 4 pins on watch connecting to the 4 pins on charger) IMPORTANT: WHEN WATCH REACHES 15% BATTERY LEVEL, PLEASE RECHARGE AS WATCH GOES INTO POWER SAVING MODE AND MONITORING MAY NOT OPERATE AS REQUIRED mcarewatch.com.au...

  • Page 8: Wearer: How To View Basic Settings

    The below screen will appear with the Basic Watch Settings GPS on demand Watch Faces location update Synch Button (click Watch Information to synch & update) Keypad (to make Speed Dial outgoing calls) Contacts mcarewatch.com.au...
  • Page 9 Connect to mHealth Compose, receive Peripheral (not available and view SMS as yet) messages Quality of Life Wellness Turn off Prompt question ringer/Silent Mode Activate Heart Rate Date & Time measurement mcarewatch.com.au...
  • Page 10 Connect to Bluetooth Download latest Security Token software update Disconnect from Power OFF – watch any Wi-Fi will switch off Connection Connect to Reboot – watch will available home Wi- switch off and back Fi (add password) mcarewatch.com.au...

  • Page 11: Wearer: How To Change The Watch Face

    To change the watch face, press and hold down on the nominated watch face for 3-5 seconds (a yellow circle will appear on selected watch face). Press the bottom button to go back to time. mcarewatch.com.au...

  • Page 12: Carer: How To Call The Watch

    3. To answer the incoming call, the wearer should tap on the green handset and this will then open up a loud speaker with two way communication mcarewatch.com.au...

  • Page 13: Carer: How To Download The Mobile App

    1. The mobile app is available for Android smartphones from the Google Play store and for iPhones on the APP Store by searching “mCareWatch”. iPhone: requires iOS9.0 or later Android: requires Android 4.0 and up 2. Once mobile app is downloaded on your smartphone –...

  • Page 14: Carer: How To Log Into The Web Platform

    CARER/FAMILY: How to login to Web Dashboard 1. Open up your web browser (firefox preferred) and enter mcarewatch.com.au and click on ‘LOGIN’ section (top right) 2. Click on the button: ‘Click here to manage your device’ which will then take you to the ‘ConnectiveCARE’...

  • Page 15: Carer: How To Track The Watch's Location (Platform)

    3. The On Demand request will take 2-3 minutes to update. Press the ‘REFRESH’ button to receive the latest location. A green pin is the GPS position, a blue pin is a Wi-Fi position and the red GSM position is a mobile tower triangulated location mcarewatch.com.au...

  • Page 16: Carer: How To Track The Watch's Location (App)

    Make sure the watch is screen will appear To get latest location ‘Connected’ and then and you will need to click on ‘GET CURRENT click on ‘VIEW MAP’ click ‘SEND’ LOCATION’ mcarewatch.com.au...
  • Page 17 Name and contact number 4. Once photo has 5. Once all details and photos 3. Click ‘Upload’ to add been added, Click have been uploaded click on the photo of Speed Dial ‘Done’ SAVE button at the top of the contact page mcarewatch.com.au...
  • Page 18 All times are based on 24 hour time, i.e. 22:00 represents 10:00PM 5. Select how often you would like to detect the no- movement and then click on the SAVE button at the top of the Features PAGE mcarewatch.com.au...
  • Page 19 ‘Features’, and then ‘Sensors’ To activate the Pedometer and Periodic Heart rate, you must select a time interval you would like that feature to be reporting. IMPORTANT: Activating these features will drain the battery and require recharging on a more frequent basis mcarewatch.com.au...
  • Page 20 All times are based on 24 hour time, i.e. 19:00 represents 7:00PM 5. Select how often you would like to send the Check in prompts and then click on the SAVE button at the top of the Features page mcarewatch.com.au...
  • Page 21 CARER: How to get the watch to call you back A carer can get the watch 3. Watch will to automatically call their automatically dial that mobile via the mobile specific carer’s mobile app. number 1. Open up the mobile app and tap on the 4.
  • Page 22 How to send a ‘Check-In’ message to the watch You can send a ‘Check-In’ 3. The watch will then message to the watch display the ‘Carer Check In’ asking the wearer: ‘Are you message on the wearer’s OK?’ watch screen and announce ‘Are you OK?’...

  • Page 23: Watch Settings & Battery Life

    GPS Tracking ON (60 min) between 8am – 8pm 2. Wi-Fi Connect watch device to Wi-Fi Battery will last between 18- 24 hours NOTE: an SOS Call will drain the battery by between 20-30% depending on the 4G and Wi-Fi connection mcarewatch.com.au...

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