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DD400 Series Restorer User Guide Software Version 3.1.2...
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Notices NOTE: Data Domain hardware has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
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Johan Van den Brande. Other product names and/or slogans mentioned herein may be trademarks or registered trademarks of their respective companies. Data Domain, Incorporated 3400 Hillview Ave. Bldg. 3, 2nd Floor Palo Alto, CA 94304 Phone 650–565-7300 Fax 650–424-1057 www.datadomain.com DD400 Series Release 3.1.2.0 October 31, 2005 Part number: 760-0301-0200 Rev. A...
® DD400 series of restorer backup and recovery appliances. The “Introduction” chapter explains what the DD400 series of restorers are and how they • work, details features, lists hardware and software requirements, and gives overviews of installation and configuration tasks, the default configuration, and user interface commands.
• The “CIFS Management” chapter details the use of Windows backup servers with a restorer. • The “Replicator” chapter details use of the Data Domain Replicator product for replication of • data from one restorer to another. The “Backup/Restore Using NDMP” chapter explains how to do direct backup and restore •...
VERITAS™ NetBackup and Legato™ NetWorker, and with general backup administration. Contacting Data Domain For comments or problems with Data Domain products, contact Data Domain Technical Support: 24 hours a day, 7 days a week at 877-207-DATA (3282) •...
Endelig kassering av dette produktet skal være i henhold til alle relevante nasjonale lover Advarsel og bestemmelser. Deitar fora este produto em conformidade com todas as leis e regulamentos nacionais. Aviso Al deshacerse por completo de este producto debe seguir todas las leyes y ¡Advertencia! reglamentos nacionales. xxii DD400 Series Restorer User Guide...
Safety Warnings Vid deponering hanteras produkten enligt gällande lagar och bestämmelser. Varning! Qualified Personnel Warning Warning Only trained and qualified personnel should be allowed to install or replace this equipment. Installatie en reparaties mogen uitsluitend door getraind en bevoegd personeel Waarschuwing uitgevoerd worden.
Überstromschutz installiert ist. Stellen Sie sicher, daß eine Sicherung oder ein Unterbrecher von nicht mehr als 240 V Wechselstrom, 10 A (bzw. in den USA 120 V Wechselstrom, 15 A) an den Phasenleitern (allen stromführenden Leitern) verwendet wird. xxiv DD400 Series Restorer User Guide...
Safety Warnings Questo prodotto dipende dall'installazione dell'edificio per quanto riguarda la protezione Avvertenza contro cortocircuiti (sovracorrente). Verificare che un fusibile o interruttore automatico, non superiore a 120 VCA, 15 A U.S. (240 VCA, 10 A internazionale) sia stato usato nei fili di fase (tutti i conduttori portatori di corrente).
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Este equipo debe conectarse a tierra. Asegurarse de que el equipo principal esté ¡Advertencia! conectado a tierra durante el uso normal. Denna utrustning är avsedd att jordas. Se till att värdenheten är jordad vid normal Varning! användning. xxvi DD400 Series Restorer User Guide...
Safety Warnings Ground Conductor Warning Warning Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. De aardingsleiding mag nooit buiten werking gesteld worden en de apparatuur mag Waarschuwing nooit bediend worden zonder dat er een op de juiste wijze geïnstalleerde...
Lors de cette procédure, toujours porter des bracelets antistatiques pour éviter que des Attention décharges électriques n'endommagent la carte. Pour éviter l'électrocution, ne pas toucher le fond de panier directement avec la main ni avec un outil métallique. xxviii DD400 Series Restorer User Guide...
Safety Warnings Zur Vermeidung einer Beschädigung der Karte durch elektrostatische Entladung während Warnung dieses Verfahrens ein Erdungsband am Handgelenk tragen. Bei Berührung der Rückwand mit der Hand oder einem metallenen Werkzeug besteht Elektroschockgefahr. Durante questa procedura, indossare bracciali antistatici per evitare danni alla scheda Avvertenza causati da un'eventuale scarica elettrostatica.
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(EMI) che potrebbero scombussolare altri apparati e dirigono il flusso di aria per il raffreddamento attraverso lo chassis. Non mettete in funzione il sistema se le schede, le piattaforme, i panelli frontali e posteriori non sono in posizione. DD400 Series Restorer User Guide...
Safety Warnings Blanke ytterplater og deksler sørger for tre viktige funksjoner: de forhindrer utsettelse for Advarsel farlig spenning og strøm inni kabinettet; de inneholder elektromagnetisk forstyrrelse (EMI) som kan avbryte annet utstyr, og de dirigerer luftavkjølingsstrømmen gjennom kabinettet. Betjen ikke systemet med mindre alle kort, ytterplater, frontdeksler og bakdeksler sitter på plass.
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(incluindo anéis, fios e relógios). Os objectos metálicos aquecerão em contacto com a corrente e em contacto com a ligação à terra, podendo causar queimaduras graves ou ficarem soldados aos terminais. xxxii DD400 Series Restorer User Guide...
Safety Warnings Antes de operar sobre equipos conectados a líneas de alimentación, quitarse las joyas ¡Advertencia! (incluidos anillos, collares y relojes). Los objetos de metal se calientan cuando se conectan a la alimentación y a tierra, lo que puede ocasionar quemaduras graves o que los objetos metálicos queden soldados a los bornes.
Aus der Öffnung des Ports kann unsichtbare Laserstrahlung austreten, wenn kein Kabel Warnung angeschlossen ist. Kontakt mit Laserstrahlung vermeiden und nicht in offene Öffnungen blicken. xxxiv DD400 Series Restorer User Guide...
Regulatory Standards Compliance Poiché quando nessun cavo è collegato alla porta, da quest'ultima potrebbe essere emessa Avvertenza radiazione laser invisibile, evitare l'esposizione a tale radiazione e non fissare con gli occhi porte a cui non siano collegati cavi. Usynlige laserstråler kan sendes ut fra åpningen på utgangen når ingen kabel er tilkoblet. Advarsel Unngå...
Regulatory Standards Compliance (FCC) Class A Warning Modifying the equipment without authorization from Data Domain may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.
Regulatory Standards Compliance Taiwan (BSMI) Class A Warning Translation This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. About This Guide xxxvii...
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Regulatory Standards Compliance xxxviii DD400 Series Restorer User Guide...
Introduction The Data Domain DD400 series of restorers are disk-based recovery appliances. A restorer makes backup data available with the performance and reliability of disks at a cost competitive with tape-based storage. Data integrity is assured with multiple levels of data checking and repair.
Immediately, data verification processes begin that follow the data for as long as it is on the restorer. In the file system, Data Domain OS Global Compression™ algorithms prepare the data for storage. Data is then sent to the disk RAID subsystem. The algorithms constantly adjust the use of storage as the restorer receives new data from backup servers.
When writing to disk, the Data Domain OS creates and stores self-describing metadata for all • data received. After writing the data to disk, the Data Domain OS then creates metadata from the data on the disk and compares it to the original metadata.
Replicator The Data Domain OS Replicator product sets up and manages the replication of backup data between two restorers. After replication is started, the originator automatically sends any new backup data to the replica.
Data Domain publication, DD400 Series Restorer, An Online Backup and Recovery Storage Appliance. See the DD400 Series Restorer Quick Start folder for a simplified list of installation tasks and • the DD400 Series Restorer Command Reference for restorer command summaries.
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• disabled, meaning that no users can connect through TELNET, FTP, or SNMP. A system report runs automatically every day at 3 a.m. The report goes to a Data Domain email • address and an address that you give during set up. You can add addresses to the email list using the autosupport command.
Manages the HTTP, FTP, TELNET, and SSH services. See “Access Control for Administration” on page 59. alerts Creates alerts for system problems. Alerts are emailed to Data Domain and to a user-configurable list. See “Alerts” on page 70. alias Creates aliases for restorer commands See “The Alias Command” on page 111.
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See “Set the Date and Time” on page 103. user Administers user accounts for the restorer. See “User Administration” on page 65 for details. DD400 Series Restorer User Guide...
Graphical User Interface Graphical User Interface Through the browser-based DDR Manager graphical user interface, you can do the initial system configuration, make a limited set of configuration changes, and display system status, statistics, and settings. The supported browsers for web-based access are Netscape 7 and above, Microsoft ®...
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The left panel lists the pages available in the interface. Click on link to display a page. • Below the list, find the current login, a logout button, and a link to Data Domain Support. • The main panel shows current alerts and the space used by restorer file system components.
Below the power button is a very small button labelled Reset. The button resets and reboots the • system. Do not press the button unless instructed to by Data Domain Technical Support. The next button down is labelled Mute and turns off the power supply alarm that buzzes when •...
The back panel has three major functional areas: the power supply units, a hardware interface panel, and a system card interface area. See Figure 5 on page 12. Power supply units Hardware interface panel System card interfaces Figure 5: Back panel DD400 Series Restorer User Guide...
Hardware System-Level Interfaces Power Supply LEDs A restorer has three power supply units. Each power unit has an LED (see Figure 6) that glows green when the unit is functional. The LED glows amber if the unit has failed, but still has power. The LED also glows amber when the restorer is turned off but the unit is still plugged in to a live power source.
A fault indicator for the two batteries on the NVRAM card. If either battery is below • specifications or not working, the indicator glows amber. The LED labeled Remove is not used at this time. • DD400 Series Restorer User Guide...
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Hardware System-Level Interfaces Remove indicator Fault - bad NVRAM card battery indicator Power on/off indicator Test LED switch eth2 eth3 Figure 8: System card interfaces Chapter 1: Introduction...
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Hardware System-Level Interfaces DD400 Series Restorer User Guide...
Describes Data Domain Space Usage graphs. • Note Data Domain offers guidance on setting up third-party backup software and backup servers for use with a restorer. Because such information tends to change often, it is available on the Data Domain Support web site (http://support.datadomain.com/). See the Technical Notes section on the web site.
Over time, with a schedule of weekly full and daily incremental backups, the aggregate • compression factor for all the data is about 20:1. The compression factor is lower for incremental-only data or for backups without much duplicate data. Compression is higher with only full backups. DD400 Series Restorer User Guide...
• gives up system resources in the presence of user traffic. Data Domain recommends running a clean operation after the first full backup to a restorer. • The initial local compression on a full backup is generally a factor of 1.5 to 2.5. An immediate clean operation gives additional compression by another factor of 1.15 to 1.2 and reclaims a...
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On a replica, no estimate appears. The Estimate based on line displays the date for the most recent clean operation. The date is in • the format YYYY/MM/DD. DD400 Series Restorer User Guide...
Display the Space Usage Graphs Display the Space Usage Graphs The Data Domain Support web site includes graphs of disk space usage and compression for every restorer that sends autosupport reports to Data Domain. The graphs display a history of disk space usage, a compression ratio, and the total amount of data sent to the restorer.
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Display the Space Usage Graphs DD400 Series Restorer User Guide...
Configure the backup software and servers. See the Data Domain Support web site • (https://support.datadomain.com), Technical Notes section for details about configuring a restorer with specific backup servers and software. To upgrade Data Domain OS software to a new release, see “Upgrade the Restorer Software” on page 102.
Site Requirements Note Data Domain OS is pre-installed on the restorer. You do not need to install software. In emergency situations, such as when a restorer fails to boot up by itself, call Data Domain Technical Support for step-by-step instructions.
Mount the restorer in a 3U space in a 19-inch, four-post rack using the slide rails provided by • Data Domain. Any other means of mounting the restorer must be rated for at least 100 pounds (45 kilograms). Open the slide rails package that ships with the restorer.
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See Figure 11 for Ethernet interface locations. Attach the power cords to the three power supplies. See Figure 11. • eth1 eth0 eth2 eth3 Power cord slots Figure 11: Power cord plug-in slots DD400 Series Restorer User Guide...
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Hardware Installation For each power cord, slide a power cord retainer bracket over the cord. • Pinch the two “wings” on the bracket and slide the bracket down over the power cord plug and • flush with the back of the power unit so that the wings secure the plug by clicking into the power unit handle brackets.
CIFS Backup Server Timeout Internal activities on a Data Domain restorer can take longer than a default CIFS timeout, leading to an error message from the media server. The message is similar to: Network name no longer existed.
Login and Configuration Each Ethernet interface on the back of the restorer is labeled with its MAC address. See Figure 14. Eth0 and eth1 are copper 1000 Base-T gigabit interfaces. The optional eth2 and eth3 are for additional Fiber or copper Ethernet interfaces. The MAC addresses for eth0 and eth1 are vertical labels just to the right of each port.
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LAN or VLAN in the network. When configuring restorer software: At any prompt, enter a question mark (?) for detailed information about the prompt. • Press Return to accept a displayed value. • DD400 Series Restorer User Guide...
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Login and Configuration Enter either hostnames or IP addresses where ever a prompt mentions a host. Hostnames must • be fully qualified, such as srvr22.yourcompany.com. For any entry that accepts a list, the entries in the list can be comma-separated, space- •...
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The prompt appears only once, at the first login to a new system. You can change the sysadmin password immediately at the prompt or later with the user change password command. To improve security, Data Domain recommends that you change the 'sysadmin' password before continuing with the system configuration.
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Login and Configuration CAPACITY License Code Enter your CAPACITY license code []: REPLICATION License Code Enter your REPLICATION license code []: A listing of your choices appears. The NFS and CIFS features appear as licenses, but are now part of the base software. You can accept the settings (Save), reject the settings and leave the setup process (Abort), or return to the beginning of the current section and change settings (Retry).
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Pending Network Settings. --------------- ----------------------- Hostname: srvr26.yourcompany.com Domainname: yourcompany.com Default Gateway DNS Server List DNS Server List --------------- ----- Cable Port Enabled DHCP IP Address Netmask ----- ---- ------- ---- --------------- -------------- eth0 (dhcp-supplied) (dhcp-supplied) DD400 Series Restorer User Guide...
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Login and Configuration eth1 (dhcp-supplied) (dhcp-supplied) eth2 eth3 (dhcp-supplied) (dhcp-supplied) ----- ---- ------- ---- --------------- -------------- *** No connection on indicated Ethernet port Do you want to save these settings (Save|Abort|Retry): Note An information box also appears in the recap if any interface is set up to use DHCP, but does not have a live Ethernet connection.
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CIFS backup account, a WINS server name, and backup server names. Data Domain recommends not specifying a domain controller. When not specifying a domain controller, be sure to specify a WINS server. The restorer must meet all active-directory requirements, such as a clock time that is no more than five minutes different than the domain controller.
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Login and Configuration Active-Directory Realm Enter the name of the Active-Directory Realm for this system [ ]: Do you want to add a backup user? (yes|no) [no]: Backup user Enter backup user name: Domain Controllers Enter list of domain controllers for this system [ ]: Enter the WINS server for the restorer to use: WINS Server Enter the IP address for the WINS server for this system...
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You can add an email address so that someone at your site receives email for system alerts and autosupport reports. For example, jsmith@yourcompany.com. By default, the restorer email lists include an address for the Data Domain support group. You can later use the restorer commands alerts and autosupport to add more addresses.
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Login and Configuration c. You can enter a location description for ease of identifying the physical machine. For example, Bldg4-rack10. The alerts and autosupport reports display the location. System Location Enter a physical location, to better identify this system[]: d. Enter the name of a local SMTP (mail) server for restorer emails. If the server is an Exchange server, be sure that SMTP is enabled.
# nfs add /backup server-name insecure h. Configure the backup servers. For the most up-to-date information about setting up backup servers for use with a restorer, go to the Data Domain Support web site (http://support.datadomain.com/). See the Technical Notes section.
Administering a Restorer Administering a Restorer To administer a restorer, use either the command line interface or the DDR Manager graphical user interface. Command Line Interface The command line interface gives complete access to a restorer for the initial system configuration, for making changes to individual system settings, and to display of system states and the state of system operations.
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Administering a Restorer Selections on the left panel Figure 18: DDR Manager selections DD400 Series Restorer User Guide...
Replication between two DD400g restorers must be between disk arrays that are of the same • type and size. With replication between a DD400g restorer and other model Data Domain restorers, the total • amount of storage on the originator must not exceed the total amount of storage on the replica.
Figure 19: Peripheral card slots Command Changes The following disk commands are not valid for a restorer using external storage. All other commands in the Data Domain command set are available. disk beacon disk fail disk unfail disk show debug...
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Command Changes The following disk commands report activity and information only at the LUN level, not for individual disks in a LUN. Each disk entry represents a LUN in output from the following commands. disk show raid-info The following example shows two LUNs available to the restorer. •...
Installation disk show summary Displays information similar to the following. After drives are “in • use”, the remainder of the drives lines are not valid. system12# disk show summary Configuration: 2 drives present. RAID: 2 drives are "in use" RAID: 0 drives have "failed"...
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Press Enter to return to the New Install menu. Use the up-arrow key to select Do a New Install. Press Enter to start the installation. The system automatically configures the use of all LUNs available from the array. DD400 Series Restorer User Guide...
Troubleshooting Press Enter to accept the Yes selection in the New Install? Are you sure? display. No other user input is required. A number of displays appear during the reboot. Each one automatically times-out with the displayed information and the reboot continues. When the reboot completes, the login prompt appears.
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Errors Encountered: --------------------------------------------- --Version numbers do not match Go to Rescue Menu allows you to display the system log. • Rescue Options 1. View Log 2. Go to Bash 3. Go to Previous Menu 4. Reboot DD400 Series Restorer User Guide...
Configuration Management The restorer config command allows you to examine and modify all of the configuration parameters that are set in the initial system configuration. See “config” on page 210 for the complete command syntax. The license command allows you to add, delete, and display feature licenses.
Reset the Mail Server to a Null Entry To reset the mail server used by the restorer to the system default of a null entry, use the config reset mailserver command. Administrative users only. config reset mailserver DD400 Series Restorer User Guide...
The Config Command Reset the Time Zone to the Default To reset the time zone used by the restorer to the system default of US/Pacific, use the config reset timezone command. Administrative users only. config reset timezone Set an Administrative Email Address To give an address to which the restorer sends alerts and autosupport messages, use the config set admin-email command.
The following examples show the use of a category and the use of a partial zone name: # config set timezone us US/Alaska US/Aleutian US/Arizona US/Central US/Eastern US/East-Indiana US/Hawaii US/Indiana-Starke US/Michigan US/Mountain US/Pacific US/Samoa # config set timezone new Ambiguous timezone name, matching ... America/New_York Canada/Newfoundland DD400 Series Restorer User Guide...
The Config Command Display the Administrative Email Address To display the administrative email address that the restorer uses for email from the alerts and autosupport utilities, use the config show admin-email operation. config show admin-email The display is similar to the following: # config show admin-email The Admin Email is: rjones@yourcompany.com Display the Administrative Host Name...
CAPACITY-HALFSIZE • Use only half the disk space on a restorer. REPLICATION • Use the Data Domain Replicator for replication of data from one restorer to another. license add license-code For example: # license add ABCD-BCDA-CDAB-DABC License “ABCE-BCDA-CDAB-DABC” added. Remove All Feature Licenses To remove all licenses use the license reset operation.
The License Command Remove a License To remove a current license, use the license del operation. Enter the license feature name or code (as shown with the license show command). Administrative users only. license del {license-feature | license-code} For example: # license del replication The REPLICATION license is removed.
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The License Command DD400 Series Restorer User Guide...
Access Control for Administration The restorer adminaccess command allows remote hosts to use the FTP, TELNET, and SSH administrative protocols on the restorer. The command is available only to restorer administrative users. See “adminaccess” on page 197 for the complete command syntax. The FTP and TELNET protocols have host-machine access lists that limit access.
Adding a key allows a user to log in from the remote machine to the restorer without entering a password. After creating a key on the remote machine, use the adminaccess add ssh-keys operation. Administrative users only. adminaccess add ssh-keys DD400 Series Restorer User Guide...
Remove an SSH Key File Entry For example, the following steps create a key and then write the key to a restorer: On the remote machine, create the public and private SSH keys. jsmith > ssh-keygen -d Generating public/private dsa key pair. Enter file in which to save the key (/home/jsmith/.ssh/id_dsa): Press Enter to accept the file location and other defaults.
Available only to the user sysadmin. For example, the following command connects with the machine dd10 as user sysadmin, asks for the password, and returns output from the command filesys status. # ssh -l sysadmin dd10 filesys status sysadmin@dd10’s password: The filesystem is enabled DD400 Series Restorer User Guide...
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Return Command Output to a Remote machine You can create a file with a number of restorer commands, with one command on a line, and then use the file as input to the login. Output from all the commands is returned. For example, a file named cmds11 could contain the following commands: filesys status system show uptime...
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Return Command Output to a Remote machine DD400 Series Restorer User Guide...
User Administration The restorer command user adds, removes, and displays users and changes user passwords. A restorer has two classes of user accounts. The user class is for standard users who have access to a limited number of commands. Most of the user commands display information. The admin class is administrative users who have access to all restorer commands.
Login From shows the address from which the user logged in. tty is the hardware or network port through which the user is logged in or GUI for the users logged in through the DDR Manager web-based interface. Session is the user session number. DD400 Series Restorer User Guide...
Display All Users Display Use the user show active operation or click Users in the left panel of the DDR Manager and look at Logged in Users. user show active The display looks similar to the following: # user show active Name Idle Login Time...
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Class Last login from Last login time -------- ----- ------------------ ------------------------ sysadmin admin user24.company.com Fri Nov 12 14:55:47 2004 rjones user user25.company.com Fri Nov 12 12:36:30 2004 jsmith user user26.company.com (never) -------- ----- ---------------------- ------------------------ 3 users found. DD400 Series Restorer User Guide...
Alerts and System Reports A restorer uses multiple methods to inform administrators about the status of the Data Domain OS and hardware. The restorer alerts, autosupport, and AM email features send messages and reports to user-configurable lists of email addresses. The lists include an email address for Data Domain support staff who monitor the status of all restorers and contact your company when problems are reported.
To add an email address to the alerts list, use the alerts add operation. By default, the list includes an address for Data Domain support staff. The email-list is a list of addresses that are comma- separated or space-separated or both. After adding to the list, always use the alerts test operation to test for mailer problems.
Alerts Reset the Email List By default, the alerts list includes an address for Data Domain support personnel. The alerts reset operation returns the list to the default address. Available only to administrative users. alerts reset Display Current Alerts The list of current alerts includes all alerts that are not corrected. An alert is removed from the display when the underlying situation is corrected.
--------------- --------------------------------------------- Display the Email List The alerts email list includes an address for Data Domain support. Addresses that you add to the list appear as local or fully-qualified addresses exactly as you enter them. Display To display all email addresses in the alerts list, use the alerts show alerts-list operation or click Autosupport in the left panel of the DDR Manager and look at Mailing Lists, Alert Email List.
Alerts Display Current Alerts and Recent History To display the current alerts and the alerts history over the last 24 hours, use the alerts show daily operation. alerts show daily The display is similar to the following: # alerts show daily Current Alert ------------- Alert Time...
To add an email address to the autosupport report list, use the autosupport add operation. By default, the list includes an address for Data Domain support staff. The email-list is a list of addresses that are comma-separated or space-separated or both. After adding to the list, always use the autosupport send operation to test the address.
Autosupport Reports For example, after adding the email address djones@yourcompany.com to the list, the test for that address would be: # autosupport send djones@yourcompany.com Set the Schedule To change the date and time when a restorer automatically runs a verbose autosupport report, use the set schedule operation.
The next sections display output from numerous restorer commands and entries from various log files. At the end of the report, extensive and detailed internal statistics and information appear to aid Data Domain in debugging system problems. Display all Autosupport Parameters To display all autosupport parameters, use the autosupport show all operation.
Autosupport Reports The display is similar to the following. The default display includes only the Data Domain support address and the system administrator address (as given in the initial system configuration). Any additional addresses that you add to the list also appear.
Nov 12 13:00:00 localhost logger: at 1:00pm up 3 days, 3:42, 52324 NFS ops, 84763 GB data col. (1%) Nov 12 14:00:00 localhost logger: at 2:00pm up 3 days, 4:42, 59411 NFS ops, 84840 GB data col. (1%) DD400 Series Restorer User Guide...
File System Management The filesys command allows you to display statistics, capacity, status, and utilization of the restorer file system. The command also allows you to clear the statistics file and to start and stop the file system processes. See “filesys” on page 216 for the complete command syntax. The clean operations of the filesys command reclaim physical storage within the restorer file system.
To display the amount of time that has passed since the file system was last enabled, use the filesys show uptime operation. The display is in days and hours and minutes. filesys show uptime The display is similar to the following: # filesys show uptime Filesys has been up 47 days, 23:28 DD400 Series Restorer User Guide...
Statistics and Basic Operations Display File System Space Utilization The display shows the amount of space available for and used by restorer file system components. The /ddvar line gives a rough idea of the amount of space used by and available to the log and •...
In general, the more often a backup is done for a particular file or file system, the higher the compression. Note that the display on a busy system may not return for one to two hours. Other factors may also influence the display. Call Data Domain Technical Support to analyze displays that seem incorrect.
Clean Operations Using an asterisk (*) as a wild card to display compression for more than one file returns the same information as above for each file, but in a single line for each file. The g_comp and l_comp in each line is short for global and local compression.
Begin the cleaning with no warning messages or prompts (the nowait option). • Using a filesys clean start option for hours or gigabytes free does not change the setting for the scheduled automatic clean operation. DD400 Series Restorer User Guide...
Clean Operations You can set one or both of the hrs and GB-free options in one command. None of the options overrides the maximum of 25% total storage cleaned in one operation. With two options set: Whichever option limit the operation reaches first stops the operation. •...
25%. Each operation takes two to four hours. Administrative users only. Data Domain recommends leaving the clean process at the default setting of 25%. With the default, scripts that start cleaning do not need changing when the amount of data in the file system increases.
Clean Operations The all option resets the clean operation to the default of 25% of space available for data. filesys clean set amount {[[n hrs][n GB-free]] | all} For example, to set the clean operation to run until 100 gigabytes are available for data: # filesys clean set amount 100 GB-free Set Network Bandwidth Used To set clean operations to use a lower level of system resources when the restorer is busy, use the...
100 Percent Throttle Display the Clean Operation Status To display the active/inactive status of the clean operation, use the filesys clean status operation. When the clean operation is running, the command displays progress. filesys clean status DD400 Series Restorer User Guide...
Clean Operations The display is similar to the following.: # filesys clean status cleaning progress: phase 5 of 6, 64.6% complete, 2496 GB available total time elapsed 8:53:21, remaining 4:15:45 Display Recommended Cleaning Times To display system estimates of time needed for cleaning, use the filesys clean show recommended operation.
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Clean Operations DD400 Series Restorer User Guide...
Disk Management The restorer disk command manages disks and displays disk locations, logical (RAID) layout, usage, and reliability statistics. See “disk” on page 213 for the complete command syntax. Command output examples in this chapter show systems with 15 disk drives. Each type of DD400 series system reports on the number of disks actually in the system.
Check All Disks To check that the Data Domain OS and hardware recognize all the disks, use the disk beacon all operation. The operation causes the LED on the right for all disks to flash green. Use the (Control) c key sequence to turn off the operation.
• Serial No. is the manufacturer’s serial number for the disk. • Capacity is the data storage capacity of the disk when used in a restorer. The Data Domain • convention for computing disk space defines one gigabyte as 2 bytes, giving a different disk capacity than the manufacturer’s rating.
The display for a restorer using external storage shows only as many Disk and drives are “in use” entries as LUNs accessed by the restorer. All other lines in the drives section of the display are always zero for external storage. DD400 Series Restorer User Guide...
Display Detailed RAID Information The display for disks in a restorer is similar to the following: # disk show raid-info Disk State Additional Status ------ ------------- --------------------------- disk1 in use (dg0) disk2 in use (dg0) disk3 in use (dg0) disk4 in use (dg0) disk5 in use (dg0)
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(dg0) disk3 in use (dg0) disk4 in use (dg0) disk5 in use (dg0) disk7 in use (dg0) ---- ------ ------------ ----------------- Spare Disks Disk State ----- --------- disk8 hot spare ----- --------- Unused Disks None DD400 Series Restorer User Guide...
Display Disk Performance Details Display Disk Performance Details The display of disk performance shows statistics for each disk. Each column displays statistics averaged over time since the last disk reset performance command. See “Reset Disk Performance Statistics” on page 98 for reset details. Command output from a restorer using external storage lists each LUN accessed by the restorer as a disk.
Display Disk Reliability Details Disk reliability information details the hardware state of each disk. The information is generally for the use of Data Domain support staff when troubleshooting. Disk is the disk ID number, from 1 (one) to 15. The ATA Bus Soft Err column shows uncorrected raw UDMA CRC errors.
Display Disk Debug Information disk2 0/0/0 35 C disk3 0/0/0 10/0 30 C disk4 0/0/0 27 C disk5 0/0/0 29 C disk6 0/0/0 18/0 32 C disk7 0/0/0 30 C disk8 0/0/0 26 C disk9 0/0/0 21/0 28 C disk10 0/0/0 29 C disk11...
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Display the History of Disk Failures DD400 Series Restorer User Guide...
System Maintenance The restorer system, ntp, and alias commands allow you to take system-level actions. Examples for the system command are shutting down or restarting the restorer, displaying system problems and status, and setting the system date and time. See “system” on page 250 for the complete command syntax.
HTTP or FTP to connect to the web site. For example: http://support.datadomain.com 3. Log in with the Data Domain login name and password that you use for access to the support web page or FTP site. Note Some web browsers do not automatically ask for a login if a machine does not accept all logins.
2. On the administrative host, use FTP to connect to the Data Domain support site: # ftp://support.datadomain.com/ 3. Log in with the Data Domain login name and password that you use for access to the support web page. 4. Download the release recommended by your Data Domain field representative. The file should go to /ddvar/releases on the restorer.
The System Command Display System Statistics To display system statistics for CPUs, disks, Ethernet ports, and NFS, use the system show stats operation. The time period covered is from the last reboot, except with interval and count. An interval, in seconds, runs the command every number of seconds (nsecs) for the number of times in count.
NVRAM kB/s The amount of data in kilobytes per second going through non-volatile random-access memory from reads and writes. Repl kB/s The amount of data in kilobytes per second being replicated between one restorer and another. DD400 Series Restorer User Guide...
The System Command Display To display detailed system statistics, use the system show detailed-stats operation or click System Stats in the left panel of the DDR Manager. The time period covered is from the last reboot, except when using interval and count. An interval, in seconds, runs the command every number of seconds (nsecs) for the number of times in count.
The display is similar to the following: # system status NVRAM Card: component value ---------------- --------------------- memory size 512 MB window size 16 MB number batteries errors 0 PCI, 0 memory DD400 Series Restorer User Guide...
The System Command Display the Data Domain OS Version To display the Data Domain OS version on your system, use the system show version operation. The display gives the release number and a build identification number. system show version The display is similar to the following: # system show version Data Domain Release 3.0.0.0-12864...
The Alias Command Display All System Information To display memory usage and the output from the commands: system show detailed-version, system show fans, system show modelno, system show serialno, system show uptime, and system show date, use the system show all operation.
(on the restorer) NTP server. The default system settings for NTP service are enabled and multicast. Enable NTP Service To enable NTP service on a restorer, use the ntp enable operation. Available to administrative users only. ntp enable DD400 Series Restorer User Guide...
Time Servers and the NTP Command Disable NTP Service To disable NTP service on a restorer, use the ntp disable operation. Available to administrative users only. ntp disable Add a Time Server To add a remote time server to NTP list, use the ntp add timeserver operation. Available to administrative users only.
To display the NTP enabled/disabled setting and the time server list, use the ntp show config operation. ntp show config The following example shows the information that is returned: # ntp show config NTP Service: enabled The Remote Time Server List is: srvr26.company.com, srvr28.company.com DD400 Series Restorer User Guide...
Network Management The net command manages the use of DHCP, DNS, and IP addresses, and displays network information and status. See “net” on page 228 for the complete command syntax. The route command manages routing rules. See “route” on page 245 for the complete command syntax. The Net Command Use the net command for the following operations.
To change the netmask used by an Ethernet interface, use the net config interface netmask mask operation. Administrative users only. net config interface netmask mask For example, to set the netmask 255.255.255.0 for the interface eth0: # net config eth0 netmask 255.255.255.0 DD400 Series Restorer User Guide...
The Net Command Change an Interface Transfer Unit Size To change the maximum transfer unit size for an Ethernet interface, use the net config interface mtu operation. Supported values are from 256 to 9180. For 100 Base-T networks, 1500 is standard. For gigabit networks, 9180 is standard. The default is 1500. The default option returns the setting to the default value.
In a list, separate each entry with a space and enclose the list in double quotes. The entry is added to the /etc/hosts file. Administrative users only. net hosts add ipaddr {host | “alias host”} ... DD400 Series Restorer User Guide...
The Net Command For example, to associate both the fully-qualified domain name bkup20.yourcompany.com and the hostname of bkup20 with an IP address of 192.168.3.3: # net hosts add 192.168.3.3 “bkup20 bkup20.yourcompany.com” Reset Network Parameters To reset the hostname, domain name, and DNS parameters to their default values (empty), use the net reset operation.
To display hostname/IP addresses from the /etc/hosts file, use the net hosts show operation. Administrative users only. net hosts show The display looks similar to the following: # net hosts show Hostname Mappings: 192.168.3.3 -> bkup20 bkup20.yourcompany.com DD400 Series Restorer User Guide...
The Net Command Display an Ethernet Interface Configuration To display the current network driver settings for an Ethernet interface, use the net show config operation. With no ifname, the command returns configuration information for all Ethernet interfaces. net show config [ifname] A display for interface eth0 looks similar to the following: # net show config eth0 eth0...
Cable shows whether or not the port currently has a live Ethernet connection. Display Use the net show hardware operation or click Network in the left panel of the DDR Manager and look at Network Hardware State. net show hardware DD400 Series Restorer User Guide...
The Net Command The display looks similar to the following (each line wraps in the example here): # net show hardware Port Speed Duplex Supp Speeds Hardware Address ---- -------- ------- ----------- ----------------- eth0 100Mb/s full 10/100 00:02:b3:b0:8a:d2 eth1 unknown unknown 10/100/1000 00:02:b3:b0:80:3f...
Display Network Statistics To display network statistics, use the net show stats operation. The information returned from all the options is used by Data Domain support staff for troubleshooting. net show stats [all | interfaces | listening | route | statistics] all Display summaries of the other options.
The Route Command Display All Networking Information To display the output from the commands net show config, net show settings, net show domainname, net show hostname, net show hardware, net show dns, and net show stats, use the net show hostname operation. net show all The Route Command Use the route command to manage routing between a restorer and backup hosts.
For example, to set the default routing gateway to the IP address of 192.168.1.2: # route set gateway 192.168.1.2 Reset the Default Routing Gateway To reset the default routing gateway to the default value (empty), use the route reset operation. Administrative users only. route reset gateway DD400 Series Restorer User Guide...
The Route Command Display a Route To display a route used by a restorer to connect with a particular destination, use the route show trace host operation. route trace host For example, to trace the route to srvr24: # route trace srvr24 Traceroute to srvr24.yourcompany.com (192.168.1.6), 30 hops max, 38 byte packets 1 srvr24 (192.168.1.6) 0.163 ms 0.178 ms 0.147 ms...
To display the configured or DHCP-supplied routing gateways used by a restorer, use the route show gateway operation. route show gateway The display looks similar to the following: # route show gateway Default Gateways 192.168.1.2 192.168.3.4 DD400 Series Restorer User Guide...
NFS Management The nfs command manages NFS clients and displays NFS statistics and status. See “nfs” on page 232 for the complete command syntax. A restorer exports the directories /ddvar and /backup. /ddvar contains restorer log files and core files. Add clients from which you will administer the restorer to /ddvar. /backup is the target for data from your backup servers.
Enable Clients To allow access for NFS clients to a restorer, use the nfs enable operation. nfs enable Disable Clients To disable all NFS clients from accessing the restorer, use the nfs disable operation. nfs disable DD400 Series Restorer User Guide...
Reset Clients to the Default Reset Clients to the Default To return the list of NFS clients that can access the restorer to the factory default, use the nfs reset clients operation. The factory default is an empty list. No NFS clients can access the restorer when the list is empty.
The following example shows relevant entries, but not all possible entries: # nfs show stats NFS statistics: NFSPROC3_NULL NFSPROC3_GETATTR NFSPROC3_SETATTR NFSPROC3_LOOKUP [24] NFSPROC3_ACCESS NFSPROC3_READLINK NFSPROC3_READ NFSPROC3_WRITE 6080507 NFSPROC3_CREATE NFSPROC3_MKDIR NFSPROC3_SYMLINK NFSPROC3_MKNOD NFSPROC3_REMOVE NFSPROC3_RMDIR NFSPROC3_RENAME NFSPROC3_LINK NFSPROC3_READDIR NFSPROC3_READDIRPLUS NFSPROC3_FSSTAT DD400 Series Restorer User Guide...
Max allowed file cache size = 200, max streams = 64 Number of authentication failures = 0 Number of currently open file streams = 0 Display Detailed Statistics The nfs show detailed-stats operation displays statistics used by Data Domain support staff for troubleshooting. nfs show detailed-stats Display Status To display NFS status for a restorer, use the nfs status operation.
1s The number of operations that took between 1 second and 10 seconds. 10s The number of operations that took between 1 second and 10 seconds. >10s The number of operations that took over 10 seconds. DD400 Series Restorer User Guide...
CIFS Management The cifs command manages CIFS (Common Internet File System) backups and restores from and to Windows clients, and displays CIFS statistics and status. See “cifs” on page 206 for the complete command syntax. CIFS system messages on the restorer go to a CIFS log directory. The location is: /ddvar/log/windows Access from Windows to a Restorer For access to the restorer command line interface, use the SSH (or TELNET if enabled) utility to...
Use the cifs add /backup operation. List entries can be comma-separated, space-separated, or both. cifs add /backup client-list For example, to add a backup server named srvr24 as a backup client for a restorer: # cifs add /backup srvr24 DD400 Series Restorer User Guide...
CIFS Command Add an Administrative Client Each Windows machine that will host an administrative user for a restorer must be added as an administrative client. Administrative clients use the /ddvar directory on a restorer. Use the cifs add /ddvar operation. List entries can be comma-separated, space-separated, or both. cifs add /ddvar client-list For example, to add an administrative client named srvr22: # cifs add /ddvar srvr22...
The active-directory mode joins a restorer to an active-directory-enabled domain. The realm must be a fully-qualified name. Data Domain recommends not specifying a domain controller. When not using a domain controller, first specify a WINS server. The restorer must meet all active-directory requirements, such as a clock time that is no more than five minutes different than the domain controller.
CIFS Command Add an IP Address/NetBIOS hostname Mapping To add an IP address/NetBIOS hostname mapping to the lmhosts file, use the cifs hosts add ipaddr host-list operation. One IP address can have multiple host names. cifs hosts add ipaddr host-list For example, to add the IP address for the machine srvr22: # cifs hosts add 192.168.10.25 srvr22 Added "srvr22"...
Display CIFS Options To display the CIFS options that are available for setting from the cifs command, use the cifs option show command. cifs option show For example: # cifs option show Known Useful Options: loglevel [0-10] DD400 Series Restorer User Guide...
CIFS Command Display CIFS Statistics To display CIFS statistics for total operations, reads, and writes, use the cifs show stats operation. cifs show stats For example: # cifs show stats SMB total ops 31360 SMB reads SMB writes Display Active Clients To display Windows clients that are currently active, use the cifs show active operation.
Use the cifs show config operation or click CIFS in the left panel of the DDR Manager to display CIFS configuration details. cifs show config For example: # cifs show config ------------------ ------------- Mode Workgroup Workgroup WORKGROUP WINS Server 192.168.1.7 NB Hostname server26 ------------------ ------------- DD400 Series Restorer User Guide...
CIFS Command Display Detailed CIFS Statistics To display statistics for each individual type of SMB operation, use the cifs show detailed-stats operation. cifs show detailed-stats Display CIFS Status To display the status of CIFS access to the restorer, use the cifs status operation. cifs status For example: # cifs status...
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The replication command sets up and manages the Data Domain Replicator for replication of data between two restorers. The Replicator is a licensed product. Contact Data Domain sales or your Data Domain SE for license keys. Use the license add command to add one key to each restorer in the Replicator pair.
On the replica, the operation stops serving the active connection from the originator. If the file system is disabled on either restorer when replication is disabled, replication remains disabled even after the file system is restarted. Administrative users only. replication disable DD400 Series Restorer User Guide...
Resume Replication Resume Replication To restart replication that is temporarily halted, use the replication enable operation on the restorer that was temporarily halted. On the originator, the operation resumes the sending of data to the replica. On the replica, the operation resumes serving the active connection from the originator. If the file system is disabled on either restorer when replication is enabled, replication is enabled when the file system is restarted.
One or more three-letter days of the week (such as mon, tue, or wed) or the word daily (to set • the schedule every day of the week). A time of day in 24 hour military time. • DD400 Series Restorer User Guide...
Delete a Scheduled Throttle Event The rate includes a number or the word unlimited. The number can include a tag for bits or bytes per second. Do not use a space between the number and the bits or bytes specification. For example, 2000KB.
Bps or B equals bytes per second • KBps or KB equals 1024 bytes per second • The rate can also be 0 (the zero character), disable, or disabled. Each stops replication until the next rate change. DD400 Series Restorer User Guide...
Reset Throttle Settings As an example, the following command sets the rate to 2000 kilobytes per second: # replication throttle set override 2000KB Note The system enforces a minimum rate of 98,304 bits per second (12 KB). Reset Throttle Settings To reset any or all of the throttle settings, use the throttle reset operation.
Mode The role of the restorer in the Replicator pair: originator or replica. Partner The hostname of the other restorer in the Replicator pair. Enabled The enabled/disabled state of replication on this restorer. Connection The most recent connection (or disconnect) date and time for the Replicator pair. DD400 Series Restorer User Guide...
Display Replicator Configuration State Whether or not replication was started after the initial configuration or the percentage completed by the initialization process if that process is still in progress. Replica lag The time difference between the state of the file system on the replica and on the originator.
Run the following command on the new originator and on the replica to configure the • Replicator. See “Configure Replicator” on page 145 for the details of using the command: replication set source orig-name destination replica-name DD400 Series Restorer User Guide...
Procedure: Replace a Replica Run the following command on both the originator and replica: • filesys enable Run the following command on the new originator to seed the new originator with data from • the replica. When the command finishes, the originator is ready to receive new data and replication is enabled.
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Procedure: Replace a Replica DD400 Series Restorer User Guide...
Backup/Restore Using NDMP The NDMP (Network Data Management Protocol) feature allows direct backup and restore operations between an NDMP Version 2 data server (such as a Network Appliance™ filer with the ndmpd daemon turned on), and a restorer. NDMP software on the restorer acts, through the command line interface, to provide Data Management Application (DMA) and NDMP server functionality for the filer.
The file on the restorer from which to do a restore to a filer. The src_file argument must always begin with /backup. filer_name The NDMP server to which to send the restored data. DD400 Series Restorer User Guide...
Remove Filer Passwords dst_path The destination for the restored data on the NDMP server. Some filers require that subdir be relative to the path used during the ndmp get that created the backup. For example, if the get operation was for everything under the directory /a/b/c in a tree of /a/b/c/d/e, then the put partial subdirectory argument should start with /d.
Note that MB Copied shows the progress of the operation. # ndmp status PID MB Copied Command --- -------- ------------------------------------------------- 715 3267 get filer1:/vol/vol0/etc /backup/filer1/dumpfile1 # ndmp status PID MB Copied Command --- --------- ------------------------------------------------- 715 4219 get filer1:/vol/vol0/etc /backup/filer1/dumpfile1 DD400 Series Restorer User Guide...
SNMP Management and Monitoring The SNMP (Simple Network Management Protocol) feature allows a restorer to respond to a set of SNMP “get” operations from a remote machine. From an SNMP perspective, a restorer is a read-only device with the following exceptions: A remote machine can set the SNMP location, contact, and system name on a restorer.
To reset the system contact to the system value displayed by the command system show admin-email or an empty string if the system value is empty, use the snmp reset sysContact operation. Administrative users only. snmp reset sysContact DD400 Series Restorer User Guide...
Add a Trap Host Add a Trap Host To add a trap host to the list of machines that receive SNMP traps generated by the restorer, use the snmp add trap-host operation. With one or more trap hosts defined, alerts messages are also sent as traps, even when the SNMP agent is disabled.
SNMP in the left panel of the DDR Manager. snmp status Display the System Contact To display the system contact on a restorer, use the snmp show sysContact operation. snmp show sysContact DD400 Series Restorer User Guide...
Display Trap Hosts Display Trap Hosts To display the trap host list on a restorer, use the snmp show trap-hosts operation. snmp show trap-hosts The output is similar to the following: # snmp show trap-hosts Trap Hosts: admin10 admin11 Display All Parameters The SNMP configuration entries set by an administrator are: sysLocation The system location as used in the SNMP MIB II System variable sysLocation.
Use any SNMP MIB browser to view the MIB. If you use an editor to look directly at the MIB, the traps are listed at the end of the file under the tag Common Notifications. DD400 Series Restorer User Guide...
Log File Management The log command allows you to view restorer log file entries and to save and clear the log file contents. Messages from the alerts feature, the autosupport reports, and general system messages go to the log directory and into the file messages. A log entry appears for each restorer command given on the system.
Each instance produces a log with a unique ID number. messages The system log, generated from restorer actions and general system operations. perf.log Performance statistics used by Data Domain support staff for system tuning. secure Messages from successful logins, attempted logins, and attempts to do operations for which a user does not have permission.
Scroll New Log Entries Scroll New Log Entries To display a view of the messages file that adds new entries as they occur, use the watch operation. Use the key combination <Control> c to break out of the watch operation. With no filename, the command displays the current messages file.
To enable sending log messages to other systems, use the log host enable command. log host enable Disable Sending Log Messages To disable sending log messages to other systems, use the log host disable command. log host disable DD400 Series Restorer User Guide...
Send Log messages to Another System Reset to Default To reset the log sending feature to the defaults of an empty list and disabled, use the log host reset command. log host reset Display the List and State To display the list of systems that receive log messages and the state of enabled or disabled, use he log host show command.
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Customer Operations In a restorer, customer operations are to replace disks and power supplies. Data Domain recommends timely replacement of components that generate error log messages for failures or are out of normal operating tolerances. Check with Data Domain Support staff for what constitutes excessive error messages and out-of-range operating tolerances.
182. Replace Disks Note Use only Data Domain Field Replaceable Units. Do not use disks from other sources. Data Domain recommends timely replacement of components that generate excessive error log messages or that are out of normal operating tolerances. To display details for disk hardware status, use the disk show reliability-data command.
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1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Figure 20: Disk numbering Note Return the failed/replaced disk to Data Domain. Reuse the packaging from the new disk and use the included prepaid waybill for shipping. Reference the RMA number on the outside of the package.
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12. Close the handle as you push the disk the rest of the way into the chassis. Be sure that the disk seats securely. 13. Use the following command (with the proper disk ID for the replaced disk) to move the disk to a known state: # disk unfail disk-id DD400 Series Restorer User Guide...
Customer Operations 14. Use the following command to check that the disk is recognized by the restorer. In the command display, the disk State should be hot spare or the Additional Status should be reconstructing. # disk show raid-info 15. Return the removed disk in the antistatic bag and other packaging from the replacement disk. Copy the RMA number onto the packaging.
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Figure 23: Power unit failure indicator on the front panel Note Return the failed/replaced power unit to Data Domain. Reuse the packaging from the new unit and use the included prepaid waybill for shipping. Reference the RMA number on the outside of the package.
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Customer Operations 3. Remove the power cord. 4. Push the locking lever to the right, pull on the power unit handle, and slide out the unit as shown in Figure 25. Locking lever Handle Figure 25: Remove a power unit 5.
Always use two people when moving a restorer, as the system weighs 88 pounds (40 kilograms). The only tool needed to remove and replace a top panel is a Phillips #2 screwdriver. DD400 Series Restorer User Guide...
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Operations for Trained Service Personnel To remove the top panel: 1. Remove the two screws that lock to top panel onto the chassis. The screws are located in the top-panel lip that folds over the sides of the chassis, 6 inches (about 15 cm.) from the front of the chassis.
3. Secure the top panel with the two screws that you removed to allow removal of the panel. Replace Fans Note Data Domain recommends shutting down the system before replacing a fan. If a fan does not slide smoothly out of the chassis, the resulting sharp movement of releasing the fan may damage disks.
Operations for Trained Service Personnel Back panel fan 6 Back panel fan 5 Disk fan 4 Disk fan 3 Disk fan 2 Disk fan 1 Figure 29: Fan locations Replace Disk Fans Disk fans are numbered 1 through 4 from left to right as viewed from the front of the restorer. You can replace disk fans while the restorer is running.
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Figure 30: Tabs on a disk fan 4. Pull the fan out of the rack as shown in Figure 31. Figure 31: Disk fan pulled out of the rack 5. Note the power plug at the bottom of the fan rack. DD400 Series Restorer User Guide...
Operations for Trained Service Personnel 6. Position the replacement fan with the plastic grill facing toward the front of the machine and the power plug facing down. 7. Slide the fan into the rack making sure that the power plug seats securely. The fan frame should line up with the other frames in the rack.
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4. Note the power plug on the side of the fan rack. 5. Position the replacement fan with the plastic grill facing toward the front of the system and the power plug facing down. See Figure 33. Figure 33: Back panel fan lined up for replacement DD400 Series Restorer User Guide...
Operations for Trained Service Personnel 6. Slide the fan into the rack making sure that the power plug seats securely. The fan frame should line up with the frame of the other fan. 7. Replace the top panel. 8. Restart the system if you shut down the system for the replacement procedure. 9.
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Firmly push the each card into its slot. Confirm that all cards are seated. Check the mounting bracket positions and heights. Using the bracket mounting screws, secure the brackets to the chassis. DD400 Series Restorer User Guide...
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Operations for Trained Service Personnel 8. Replace the top panel. 9. Re-install the three power cords. 10. Restart the system. Caution A risk of explosion exists if the battery is replaced by an incorrect type. Dispose of used batteries according to the manufacturer’s instructions. Chapter 19: Hardware Servicing...
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To add an SSH public key, create the public key on a remote machine, then from the remote machine, use a command similar to the following: ssh -l sysadmin rstr01 "adminaccess add ssh-keys < ~/.ssh/id_dsa.pub" 24 March 2005 DD400 Series Restorer User Guide...
alerts NAME alerts - Manage the alerts history file and email list. SYNOPSIS alerts add <email-list> alerts del <email-list> alerts reset alerts show alerts-list alerts show all alerts show {current | history | daily} alerts test "<reason>" [<email-addr>] DESCRIPTION The alerts command manages the alerts history file and who receives email notification for system alerts.
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To add the email addresses js@yourcompany.com and bjones@yourcompany.com to the alerts email list: alerts add js@yourcompany.com, bjones@yourcompany.com To test the alerts email list with the message Added a user test message: alerts test "Added a user test message" 7 December 2004 DD400 Series Restorer User Guide...
alias NAME alias - Create and display command aliases. SYNOPSIS alias add <name> "<command>" alias del <name> alias reset alias show DESCRIPTION The alias command allows you to add, delete, and display command aliases for the restorer command set. Each user can view and use only aliases for commands that are available at that user's permission level.
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EXAMPLE The following command adds an alias named rely for the restorer command that displays disk reliability statistics alias rely "disk show reliability-data" 7 Semptember 2005 DD400 Series Restorer User Guide...
autosupport NAME autosupport - Manage the weekly system report. SYNOPSIS autosupport add <email-list> autosupport del <email-list> autosupport display autosupport reset all autosupport reset schedule autosupport reset support-list autosupport send [<email-addr>] autosupport set schedule [weekly | daily | monthly | never] [<day1>[,<day2,...>]] <time>...
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Use the up and down arrow keys to move through the log. Use the q key to exit. Enter a slash character (/) and a pattern to search for and highlight lines of particular interest. show schedule Displays the system report schedule. DD400 Series Restorer User Guide...
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show support-list Display the autosupport email list. EXAMPLES To schedule the system report for every Tuesday at 3 p.m., use either of the following commands: autosupport set schedule tue 1500 autosupport set schedule weekly tue 1500 To schedule the system report for 2 p.m. every Monday and Friday: autosupport set schedule mon,fri 1400 To schedule the system report for 2 p.m.
<domain> [[ <pdc> [<bdc> ]] | * ] cifs set authentication workgroup <wg-name> cifs set nb-hostname <nb-hostname> cifs set wins-server <ipaddr> cifs show active cifs show clients cifs show config cifs show detailed-stats DD400 Series Restorer User Guide...
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cifs show stats cifs status DESCRIPTION The cifs command enables and disables Common Internet File System access, sets the authentication mode, and displays status and statistics. All CIFS operations are for administrative users only. OPERATIONS add /backup Give CIFS backup accounts access to the backup file system through CIFS clients.
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Set authentication to the active-directory mode. The <realm> must be a fully-qualified name. Data Domain recommends not specifying a domain controller. When not using a domain controller, first specify a WINS server. The restorer must meet all active-directory requirements, such as a clock time that is no more than five minutes different than the domain controller.
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show config Display the CIFS configuration. show detailed-stats Display statistics for every individual type of SMB operation. show stats Display statistics for SMB reads, writes, and total operations. status Display whether or not CIFS is enabled. 14 July, 2005...
Set the machine from which you can log into the restorer to see system logs and use system commands. The host name can be a simple host name, a fully-qualified host name, or an IP address. The DD400 Series Restorer User Guide...
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host is also added to the FTP and TELNET lists and (if the features are licensed) to the CIFS and NFS lists for access to /ddvar and /backup. set location Give a description of the restorer's physical location. Encase the description in double quotes.
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To set the time zone for the Pacific coast of the U.S.A.: system set timezone Los_Angeles To find all time zones that include a match for "new": system set timezone new Ambiguous timezone name, matching ... America/New_York Canada/Newfoundland 22 November 2004 DD400 Series Restorer User Guide...
disk NAME disk - Display disk status, usage, and RAID and reliability data. SYNOPSIS disk beacon {<disk-id> | all} disk fail <disk-id> disk reset performance disk show config disk show debug [to-file] disk show performance disk show detailed-raid-info disk show failure-history disk show raid-info disk show reliability-data disk show summary...
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Already Realloc indicates the end of the useful disk lifetime when the number of reallocated sectors approaches the vendor-specific limit. The limit is 2000 for Western digital disks and 2000 for DD400 Series Restorer User Guide...
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Hitachi disks. Use the disk show config command to display the disk vendor Temp is the current temperature in degrees centigrade. The normal range is from 5 degrees to 45 degrees. show summary Displays the number of disks in use and failed, the spare disks available, and whether a RAID reconstruction is underway.
Set the file system cleaning amount, schedule, throttle, or all to the default. The amount default is 25%. The schedule default is Tuesday at 6 a.m. (tue 0600). The throttle default is 100%. Administrative users only. DD400 Series Restorer User Guide...
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clean set amount Set the default clean parameters to run the operation for n number of hours or to recover disk space until n number of gigabytes is available. You can set the number of hours and the number of gigabytes in one command. Whichever limit the operation reaches first stops the operation.
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Data is not recoverable after a destroy operation. The and-zero option writes zeros to the whole disk, which can take many hours. Administrative users only. disable Turn off the restorer file system operations. Administrative users only. DD400 Series Restorer User Guide...
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Note that the display on a busy system may not return for one to two hours. Other factors may influence the display. Call Data Domain Technical Support to analyze displays that seem incorrect. show space Display the space used by and available to file system components.
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To schedule the clean process for 2 p.m. on the first and fifteenth of every month: filesys set clean schedule monthly 1,15 1400 To manually run the clean operation until 100 gigabytes of space are available for data storage: filesys clean start 100 GB-free 6 September, 2005 DD400 Series Restorer User Guide...
help NAME help - Display help files for restorer commands. SYNOPSIS help [<command-name> | <keyword>] DESCRIPTION The help command with no object displays a list of all restorer top-level commands by name. For details about the syntax of a command, use help with a command name as the object.
Display the current licenses and features. EXAMPLES To add a license: license add ABCD-EFGH-IJKL-MNOP To display current licenses: license show License Key Feature ------------------- ----------------- BCDE-FGHI-JKLM-NOPQ REPLICATION ABCD-EFGH-IJKL-MNOP CAPACITY-FULLSIZE ------------------- ---------------- 22 March 2005 DD400 Series Restorer User Guide...
NAME log - Display and manage the log file. SYNOPSIS log host add <host-name> log host del <host-name> log host disable log host enable log host reset log host show log list log view [<filename>] log watch [<filename>] DESCRIPTION The log command lists restorer log file names and displays log file contents.
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The system log, which is generated by restorer actions and from general system operations. perf.log Performance statistics used by Data Domain support personnel for system tuning. The output is not user-readable. secure Messages from successful logins, attempted logins, and attempts to do operations for which a user does not have permission.
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view Display one screen of the most recent log entries. With no <filename>, the command displays entries from the current messages file. Use the up and down arrow keys to move through the log. Use the q key to exit. Enter a slash character (/) and a pattern to search for and highlight lines of particular interest.
Restore data from within a flat backup file on a restorer to a filer. The partial option restores a particular directory or file. The <src_file> argument must always begin with /backup. For partial restores on some filers, <dst_tree> must end with <subdir>. For example: DD400 Series Restorer User Guide...
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ndmp put partial myfile /backup/lv10 filer1: /vol/0/rest/myfile. Some filers require that <subdir> be relative to the path used during the ndmp get that created the backup. The filer may report a successful restore even when one or more files failed restoration. For details, always review the LOG messages sent by the filer.
The Ethernet interfaces on a restorer are: eth0, eth1, eth2, and eth3 all with a Gigabit data transmission speed of 1000 Base-T. OPERATIONS config Set network parameters for the Ethernet interface given as <ifname>. Administrative users only. DD400 Series Restorer User Guide...
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ipaddr Set the IP address for the interface. If the interface already uses DHCP, the IP address for the interface changes, but all other parameters received through DHCP remain the same. netmask Set the netmask for the interface. Use the standard form of IP address.
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Display the DNS servers used by the restorer. show domainname Display the domain name used for email from the restorer. show hardware Display Ethernet port information. show hostname Display the restorer machine name. show settings Display the settings for all Ethernet interfaces. DD400 Series Restorer User Guide...
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show stats Display the following network statistics: Display active domain sockets and statistics of active Internet connections from servers. interfaces Show the kernel interface table of transmission and error statistics for Ethernet interfaces. listening Display statistics of active Internet connections from servers. route Display the IP routing table.
The <nfs-options> are a comma-separated or space-separated (or both) list bounded by parentheses. With no options specified, the default options are rw, root_squash, no_all_squash, and secure. The following options are allowed: Read only permission. Read and write permissions. DD400 Series Restorer User Guide...
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root_squash Map requests from uid/gid 0 to the anonymous uid/gid. no_root_squash Turn off root squashing. all_squash Map all user requests to the anonymous uid/gid. no_all_squash Turn off the mapping of all user requests to the anonymous uid/gid. secure Require that all requests originate on an Internet port that is less than IPPORT_RESERVED (1024).
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/ddvar and the secure option: nfs add /ddvar 192.168.1.0 (rw,secure) To add all hosts to /backup with the default options of rw, no_root_squash, no_all_squash, and secure: nfs add /backup * 26 May 2005 DD400 Series Restorer User Guide...
NAME ntp - Allows synchronizing a restorer with NTP time servers and managing the NTP service. SYNOPSIS ntp add timeserver <server_name> ntp del timeserver <server_name> ntp disable ntp enable ntp reset ntp reset timeservers ntp show config ntp status DESCRIPTION The ntp command allows giving a restorer access to one or more time servers.
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EXAMPLE The following command gives the time server srvr26.company.com as a time server for the restorer to use for synchronization. ntp add timeserver srvr26.company.com 22 June 2005 DD400 Series Restorer User Guide...
replication NAME replication - Manage the Replicator for replication of data from one restorer to another. SYNOPSIS replication break replication disable replication enable replication initialize replication reauth replication recover replication set destination <replica-hostname> replication set source <orig-hostname> replication set source <orig-hostname> destination <replica-hostname> replication show config replication show stats replication status...
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Run only on a new originator that replaces a previous originator. (See the EXAMPLES section below.) Causes the originator to retrieve all data from the replica and begin standard replication processes. The file system on the new originator must be empty. DD400 Series Restorer User Guide...
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set destination <replica-name> If the replica is moved (after seeding, for instance), use this command on the originator to give the new hostname or IP address for the replica. A hostname must be a name that can be translated into an IP address. set source <orig-name>...
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The most recent connection (or disconnect) date and time for the replication pair. State Whether or not replication was started after the initial configuration or the percentage completed by the initialization process if that process is still in progress. DD400 Series Restorer User Guide...
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Replica lag The time difference between the state of the file system on the replica and on the originator. A generic message of "Less than 5 minutes" appears if the replica is either nearly caught up with data from the originator or if the replica is caught up and synchronized and the originator is not sending new data.
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Run the following command on the originator and on the replica restorers: filesys disable Run the following command on both the originator and replica restorers: replication set source orig-name destination replica-name Run the following command on the originator and on the replica: filesys enable DD400 Series Restorer User Guide...
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Run the following command on the originator: replication initialize To integrate a new originator that replaces a previous originator. If the new originator has any data in its file system, run the following command to clear all data from the file system: filesys destroy Run the following command on the new originator and on the replica:...
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Run the following command on the originator and on the new replica: filesys enable Run the following command on the originator to seed the new replica with data: replication initialize 26 May 2005 DD400 Series Restorer User Guide...
route NAME route - Manage restorer network routing, routing displays, and the routing gateway. SYNOPSIS route add -host <host-name> gw <gw-addr> route add -net <ip-addr> netmask <mask> gw <gw-addr> route del -host <host-name> route del -net <ipaddr> netmask <mask> route reset gateway route set gateway <ip-addr>...
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To add a route for host user24 with a gateway of srvr12: route add -host user24 gw srvr12 To give a default gateway when no other route matches: route set gateway 192.168.10.1 30 March 2005 DD400 Series Restorer User Guide...
snmp NAME snmp - Manage the use of SNMP on a restorer. { } | SYNOPSIS snmp add ro-community <community-string> snmp add rw-community <community-string> snmp add trap-host <hostname> snmp del ro-community <community-string> snmp del rw-community <community-string> snmp del trap-host <hostname> snmp disable snmp enable snmp reset {ro-community | rw-community}...
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Reset the trap-host receiver host list to empty. set sysContact Set the system contact as used in the SNMP MIB II System variable sysContact. DD400 Series Restorer User Guide...
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set sysLocation Set the system location as used in the SNMP MIB II System variable sysLocation. show config Display all SNMP parameters including status, location, contact, trap hosts, read/write community strings, and read-only community strings. show ro-communities Display all read-only community strings. show rw-communities Display all read/write community strings.
59), and optionally, two places for century (CC) and two places for year (YY). Time is 24-hour military time. 2400 is not a valid time. A time of "0000" is midnight as the beginning of a day. DD400 Series Restorer User Guide...
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show all Display the version of all software components, fan status, memory usage, model and serial numbers, uptime, and the current date and time. show date Display the system date and time. show detailed-stats Displays detailed statistics by individual CPU and Ethernet port. The time period covered is from the last reboot, except when using interval and count.
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Interval is the time between each line in the display. The default is to show performance over the last 24 hours in 10 minute intervals. You can set duration only, but not interval only. The raw display gives DD400 Series Restorer User Guide...
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unformatted statistics. The columns in the display are: Date The date of the data transfer. Time The time of the data transfer. Read The amount of data read from the restorer. Write The amount of data written to the restorer. Replicate The amount of data sent to a replica restorer.
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The start and stop options return averages per second of statistics over the time between the commands. show uptime Display the amount of time that has passed since the last reboot. show version Display the version of restorer system software. DD400 Series Restorer User Guide...
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To upgrade from the Data Domain web site: Log in to a restorer administrative host that mounts /ddvar from the restorer. Open a browser and go to the Data Domain Support web site. Download the new release file to the directory /ddvar/releases.
Change a user password. Any user can change their own password. Remove a user. reset Reset user accounts to defaults. Administrative users only. show active Display current logged-in users. show list Display known users. Administrative users only. 29 September 2003 DD400 Series Restorer User Guide...
Index set the schedule to the default test report adminaccess command administrative email, display address administrative host, display host name backup, recommendations for full alerts CIFS add an email address add a backup client command add a client display current add a user display current and history add an administrative client...
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DDR Manager file system at system installation delete all data introduction disable opening and use display compression system administration with display status 29, 51 system configuration display uptime DD400 Series Restorer User Guide...
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display utilization enable license filesys command configuration setup add a host display display user list remove remove a host remove feature licenses set user list to empty location display GB defined GUI, see DDR Manager archive the log command halt See poweroff list file names hardware, replacing components remote logging...
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software traceroute display version site requirements upgrade software space management uptime, display space.log, format user command users add a public key display the key file change a password display user list 66, 67 display all remove a key file entry regular remove the key file remove...
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