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Summary of Contents for Riddell InSite
- Page 1 User Guide COPYRIGHT© 2014 RIDDELL INC. ALL RIGHTS RESERVED. REPRODUCTION OF THIS MANUAL IN ANY MEDIUM WITHOUT THE EXPRESS PERMISSION OF RIDDELL IS PROHIBITED. LIMITED RIGHTS NOTICE TECHNICAL DATA/DOCUMENTATION P/N R63314 v1.08...
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Page 2: Table Of Contents
Equipment Guide - Player Unit ........... 19 Battery Care .................... 19 Controls and Indicators ................19 Installation into Helmets ................. 23 Software Guide – InSite Player Management ......32 Equipment Assignments ................. 33 Alert Monitor Setup ................33 Player Unit Setup ................35 Player Setup .................... - Page 3 Software and Firmware Updates ............61 Troubleshooting ................ 68 Alert Monitor ..................68 Player Unit ....................70 Sending Test Alerts (Test Mode) ............70 InSite Player Management Software (ISPM) ........... 73 Contact Information ..............74 Compliance Information ............. 74 Warranty ................... 75 P/N R63314 v1.08c...
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Page 4: Introduction
Coaches and other sideline staff will now have Riddell InSite’s unique vantage point of what goes on inside the helmet at the time of contact. InSite is designed to alert team staff of high risk single and multiple head impacts, and enable improved identification and management of concussion. -
Page 5: Warnings
Riddell InSite is intended to be used as a supplement to a team’s concussion protocol. Riddell InSite should not be used to replace the existing Safety Plans and Concussion protocols the team, school or organization has in place. - Page 6 Disease Control (CDC, www.cdc.gov/concussion) and USA Football (http://usafootball.com/health-safety/concussion-awareness) offer concussion management guidelines. Riddell InSite must be properly installed and configured by the user to allow for correct function and transmission of impact Alerts (see Setup Summary, p.11, for installation instructions). ...
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Page 7: Product Overview
2. USB cable and AC charger 3. InSite Overliner (included with new helmet purchase, or retrofit package sold separately) 4. InSite Player Unit (included with new helmet purchase, or retrofit package sold separately) 5. InSite Player Management (ISPM) software (not shown) P/N R63314 v1.08c... - Page 8 INSITE ALERT MONITOR The Alert Monitor is a handheld device that wirelessly receives Alerts from InSite Player Units located in each athlete’s helmet. Alerts inform sideline personnel that an impact event has occurred that presents elevated risk of head injury to the athlete (see HIT Severity Profile (HITsp), p.52).
- Page 9 Alert is sent wirelessly to the Alert Monitor on the sidelines. The athlete’s playing position and level of play are selected by the InSite Impact Response System administrator during setup of player profiles (see Player Setup, p.38).
- Page 10 INSITE PLAYER MANAGEMENT (ISPM) SOFTWARE InSite Player Management software is used to set up and interact with InSite equipment, enabling the user to: Create and edit player and team profiles Add and manage Alert Monitors and Player Units ...
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Page 11: Setup Summary
In order to ensure successful setup, the following steps must be complete: 1) Install and charge Alert Monitor batteries (see Battery Care, p.19). Install Player Units in helmets as required and complete InSite Player Setup Form for subsequent use when configuring InSite software (see Installation into Helmets, p.23). -
Page 12: Equipment Guide - Alert Monitor
If the batteries will not be in use for a month or longer, Riddell recommends that they be removed from the Alert Monitor and stored in a cool, dry place. -
Page 13: Controls And Indicators
4) The Battery Status Indicator ( ) located at the top left corner of the display will show four bars when fully charged (allow six to eight hours for full charge). Riddell recommends the Alert Monitor be recharged weekly for best results. CONTROLS AND INDICATORS... - Page 14 b) USB Connected – The red LED will blink continuously while the Alert Monitor is connected to the computer via a USB cable and the software is running to indicate that the Alert Monitor is connected to a PC via USB 2.0. Note: While connected, the Alert Monitor wireless radio does not operate except for configuration functions.
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Page 15: Navigation - Screens & Menus
NAVIGATION – SCREENS & MENUS HOME SCREEN This screen is shown when the Alert Monitor is initially powered on. 1) Battery Charge Indicator 2) Audible Alert Icon 3) Vibration Alert Icon 4) LED Alert Icon 5) Current Time – see SETTINGS Menu, p.18, to set... - Page 16 2. Magnitude of the most recent incoming impact. Riddell recommends that Alerts be downloaded to InSite Player Management software on a daily basis, so that Alert information is saved permanently within InSite Player Management software, and to maintain free memory on the Alert Monitor to receive incoming Alerts.
- Page 17 UNKNOWN ERR – general error message, followed by a numeric code Please call Riddell Customer Service at (800) 275-5338 for assistance with interpretation of Errors and equipment service. Player Units will only check in if powered on, awakened from sleep by motion, and are present within 50 yards of an operating Alert Monitor P/N R63314 v1.08c...
- Page 18 (see Check In Player Units, p.51). If a Player Unit does not check in, see Player Unit – Symptoms & Solutions, p.71, for further assistance. SETTINGS MENU The SETTINGS screen has three selections enabling Alert Monitor settings to be changed by the user: ...
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Page 19: Equipment Guide - Player Unit
CONTROLS AND INDICATORS The Player Unit transmitter is located in a protective pouch in each InSite Overliner. It is used to transmit impact data to the Alert Monitor, and is connected to the sensor pad. The Player Unit has two basic states while powered on –... - Page 20 1) Power button Power on - Press for one second. The red LED will blink four times to indicate startup. Alternatively, if already on, the yellow LED will light while the button is depressed, and the Player Unit will remain on after button release. ...
- Page 21 once per second until it checks in with the Alert Monitor and flashes the red and yellow LEDs five times simultaneously. Note: Do not press and hold the check-in button for longer than eight seconds, as the unit will enter a button lock-out state and be unresponsive for five to ten minutes.
- Page 22 SUMMARY OF PLAYER UNIT BUTTON COMMANDS AND LED FEEDBACK P/N R63314 v1.08c Page | 22...
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Page 23: Installation Into Helmets
Jersey number InSite Player Unit serial number Playing position and skill level A detailed video on installation can be found on the Riddell website. The following tools and equipment are required to complete installation: Phillips screwdriver ... - Page 24 1) Remove original Overliner and S-pads (face pads) a) For the first installation of an InSite retrofit, begin by removing the standard Overliner from the helmet. Use the Phillips screwdriver to remove the upper facemask attachment screws.
- Page 25 Position the InSite Player Unit over the Overliner with the graphics side facing out and the hook and loop fasteners against the Overliner. b) Pass the left sensor pad and left S-pad sensor (see Product Overview, p.7) through the left side of the InSite Overliner. Align...
- Page 26 Pass the right side pad and right S-pad through the right side of the InSite Overliner. Align the two sensor pad regions with the outlines printed on the Overliner, and press into place to secure with the hook and loop fasteners.
- Page 27 Position the forehead area of the sensor over the forehead pad and attach the InSite Overliner assembly to the helmet at the upper facemask attachment points using the facemask screws. c) Gently pull out the helmet’s left side pad and slip it inside the left side of the InSite Overliner, making sure to slide the Overliner fully over the pad.
- Page 28 Repeat steps 3)d) and 3)e) above for the right side pad and right S- pad. g) At this point the InSite Overliner and Player Unit are fully installed in the helmet. Fine tuning of final positioning should be performed to ensure all pads and InSite Overliners are properly positioned.
- Page 29 P/N R63314 v1.08c Page | 29...
- Page 30 RIDDELL SPEEDFLEX The following Player Unit removal instructions apply to Riddell SpeedFlex helmets. For other Riddell helmets please refer to www.riddell.com. Note: It is recommended that the face guard be removed (4 point quick release) prior to removing the InSite Player Unit.
- Page 31 3) Remove Overliner from Side portion of the Back/Neck/Side Liners on both the Left and Right Side 4) Remove the Crown Pad 5) Detach Velcro and flip front outward towards the front of the helmet P/N R63314 v1.08c Page | 31...
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Page 32: Software Guide - Insite Player Management
SOFTWARE GUIDE – INSITE PLAYER MANAGEMENT Note: To install InSite Player Management software on a Windows PC or Mac, it is necessary to have Administrator-level access rights. Please contact your system administrator as needed to establish access rights to install software. -
Page 33: Equipment Assignments
Installation into Helmets, p.23). EQUIPMENT ASSIGNMENTS ALERT MONITOR SETUP The charged Alert Monitor must first be set up to interface with InSite Player Management software on the computer. To set up the Alert Monitor: 1) Press the power button on the bottom of the Alert Monitor if the screen is blank. - Page 34 Click “Next” to go to the next screen. 6) Enter a name for the Alert Monitor and a team name in the boxes and click “Next”. 7) After a few seconds the “Alert Monitor Added Successfully” screen should appear. 8) If another Alert Monitor needs to be added, click “Add Another”, connect another Alert Monitor with the USB cable, and repeat steps 5) through 7).
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Page 35: Player Unit Setup
Alert Monitor additions will result in creation of a new team. Each InSite system can support up to four teams. Note: To return to the Alert Monitor Wizard if exited, select the “ALERT MONITOR” sub-menu on the “EQUIPMENT ASSIGNMENT”... - Page 36 After installing the Player Unit in a player’s helmet, click “Next”. 3) Press and hold the check-in button on the player unit for five seconds until the yellow LED on the Player Unit starts flashing rapidly twice each second, then release. Click “Next” on the screen. The following screen with the Player Unit serial number appears, indicating that the Player Unit was added successfully.
- Page 37 Riddell recommends adding all Player Units prior to assigning any Player Units to players by repeating steps 2) through 3) for each Player Unit. This is the fastest way to set up new equipment.
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Page 38: Player Setup
PLAYER SETUP Once you have completed adding all Player Units, information for each player must be entered and a Player Unit must be assigned to each player. 1) Click “Assign to a Player” 2) After reading through the instructions and pressing “Continue”, the following screen will appear. - Page 39 Player position – position most frequently played by player Player Unit – select Player Unit number recorded in the Player Setup Log corresponding to the specific InSite hardware installed in each player’s helmet Play level – Youth, High School, College, Professional 4) Click “Save Changes”...
- Page 40 Alert Monitor. Note: This button can be seen on all InSite Player Management software screens. Follow the directions on the pop-up window to finish setting up this team’s equipment, and then click “OK”.
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Page 41: System Settings
3) Delete Team - Click this button to delete the currently displayed team. Note: Clicking OK will delete all players and equipment for that team. Riddell recommends Exporting to File all Alerts from any team before deleting. (see Alert Management, p.56) P/N R63314 v1.08c... -
Page 42: Team Management
Updates, p.61) TEAM MANAGEMENT MULTI-TEAM SETUP To create a new team, add an unpaired Alert Monitor to InSite Player Management software by first opening the software, then connecting the Alert Monitor to the computer with USB cable, and finally following the Alert Monitor Wizard instructions onscreen. - Page 43 Each InSite Player Management installation can support up to four teams with up to two Alert Monitors each. When an Alert Monitor is connected to the computer via the USB cable, information for that Alert Monitor’s team is automatically displayed. To view information for other teams, an Alert Monitor for that team must be connected, or the computer must have no Alert Monitor connected.
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Page 44: Transfers Between Teams
When equipment or players are transferred, all Alert Monitors from both affected teams in the transfer will need to be synchronized. Riddell recommends that transfers or any other team configuration modification is done after use, and before midnight when the next day's check-in cycle begins. - Page 45 To transfer a player from one team to another, perform the following steps under the Player Set Up tab: Find and select the player you wish to transfer. Click the “Transfer” button on the bottom right of the screen. ...
- Page 46 Command a directed check-in on the Player Unit after the transfer by holding down the check-in button on the Player Unit for two seconds until the red LED blinks off once (see Check In Player Units, p.51). PLAYER UNIT TRANSFERS Player Units can be transferred to other teams set up through the software.
- Page 47 3) Select the team you wish to transfer the Player Unit to and click “OK”. 4) Plug in an Alert Monitor assigned to the equipment’s new team and follow the Player Unit Synchronization Wizard prompts to complete the transfer process. If the Player Unit was assigned to a player, the Alert Monitors for the previous team will also need to be synchronized.
- Page 48 5) The transferred player unit should now attempt to check in. If it does not do so, command a directed check-in on the Player Unit after the transfer by holding down the check-in button on the Player Unit for two seconds until the red LED blinks off once (see Check In Player Units, p.51).
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Page 49: Deleting Players Or Equipment
3) Power down all deleted Player Units that will not be reassigned within 24 hours to conserve battery life (see Controls and Indicators, p. 19). Note: InSite Player Management software requires at least one Alert Monitor to be assigned to a team at all times. For teams with P/N R63314 v1.08c... -
Page 50: Using Insite
Note: This does not delete the players that the player units were assigned to; they can be reassigned to player units after this process. USING INSITE BEFORE PLAY Before a practice or game, the following procedures must be completed to ensure accurate equipment assignments and reporting of impact Alerts. - Page 51 Player Units from wasting battery power trying to communicate with Alert Monitors that are not being used. If an Alert Monitor is not being actively used, Riddell recommends deleting the Alert Monitor from the installation until needed (see Deleting Players or Equipment, p.49).
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Page 52: During Play - Using Alerts
For those not checked in, ensure Player Units are: a) Powered on, b) Within radio range (50 yards) of an operating Alert Monitor, c) Properly configured and assigned to Players using InSite Player Management software. 4) For Player Units not checked in automatically, hold the check-in button for two seconds until the red LED turns off and on again, then release. -
Page 53: Alert Types
HITsp does provide for a more specific correlation of on-field injuries and impact exposure than single factors alone ALERT TYPES InSite provides two types of impact Alerts, “Single Impact” and “Multiple Impact”. Both Alert types indicate that atypically high head-impact... -
Page 54: Viewing New Alerts
Multiple Impact Alerts - are a proprietary cumulative exposure Alert created by a combination of: 1) Cumulative Impact Exposure Score – all impacts exceeding the 95 percentile (i.e. top 5%) are added to a time- weighted rolling 7-day index. 2) Magnitude of the most recent received impact. -
Page 55: After Play
Download Alerts from Alert Monitor and charge as needed (see Downloading Alerts from the Alert Monitor, p.56). 3) Software Review Alerts using InSite Player Management software (see Alert Management, p.56). Make any equipment/team configuration changes for the following day’s game or practice, and ... -
Page 56: Alert Management
Riddell recommends that Alerts be downloaded to InSite Player Management software from Alert Monitors on a daily basis, so that Alert information is saved within InSite Player Management software, and to maintain free memory on the Alert Monitor to receive incoming Alerts. - Page 57 New Alerts downloaded from the Alert Monitor are now available for review under the Alert Management tab (see Alert Management, p.56). Riddell recommends weekly charging of the Alert Monitor (see Battery Care, p.19). The Alert Monitor is charged through its USB 2.0 port, using either: 1) The USB 2.0 connection to a computer while the computer is...
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Page 58: Maintenance
MAINTENANCE To keep your equipment in peak operating condition, perform these maintenance procedures at periodic intervals. CLEANING INSITE EQUIPMENT ALERT MONITOR The Alert Monitor may be cleaned with mild soap, water, and a soft cloth. Dampen the cloth with soapy water, and clean Alert Monitor gently. -
Page 59: Battery Care
If the batteries will not be in use for a month or longer, Riddell recommends that they be removed from the Alert Monitor and stored in a cool, dry place. - Page 60 Typically equipment and helmet assignments change year to year, and this method avoids issues that arise when InSite attempts to use a Player Unit with old settings, especially if the Player Unit is now assigned to a different player or even a different team.
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Page 61: Software And Firmware Updates
SOFTWARE AND FIRMWARE UPDATES When the computer is connected to an active internet connection, InSite Player Management software will automatically check for updates upon startup, both for InSite Player Management software, and for firmware for Alert Monitors and Player Units. - Page 62 (see System Settings, items 4) and 5), p.42). SOFTWARE UPDATES Note: To install InSite Player Management software on a Windows PC or Mac, it is necessary to have Administrator-level access rights. Please contact your system administrator as needed to establish access rights to install software.
- Page 63 Click “Next”. The Alert Monitor will begin its update and display a progress indicator. To finish the firmware update on the Alert Monitor, remove the battery door and place the Alert Monitor into Device Firmware Update (DFU) mode following the onscreen instructions. The button is directly below the small (1 mm) hole in the housing near the bottom left corner of the battery recess, and a paper clip may be used to activate the button.
- Page 64 Click “Next”. The update progress indicator will be displayed again until the update is complete. Note: Alert Monitors can be updated without an internet connection. P/N R63314 v1.08c Page | 64...
- Page 65 PLAYER UNIT FIRMWARE UPDATES When prompted to update Player Unit firmware, select the team name whose hardware you wish to update. This will launch the Player Unit Firmware Wizard: Click “Next”. The suggested update will be displayed. Click “Next”. The firmware must first be uploaded to the Alert Monitor that is plugged in.
- Page 66 Click “Next”. The Alert Monitor will begin its upload of Player Unit firmware and display a progress indicator. A list of all outdated Player Units is displayed. Player Units are updated individually by selecting each Player Unit from the list and clicking “Next”. P/N R63314 v1.08c Page | 66...
- Page 67 Follow the on-screen instructions for the selected Player Unit and click “Next”. The update progress indicator will be displayed again until the update is complete. Note: Player Units can be updated without an internet connection. P/N R63314 v1.08c Page | 67...
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Page 68: Troubleshooting
TROUBLESHOOTING The following troubleshooting procedures may be used to identify and resolve concerns regarding InSite operation. For additional assistance, please contact Riddell Customer Service at (800) 275-5338. ALERT MONITOR SYMPTOMS & SOLUTIONS SYMPTOM POSSIBLE SOLUTION Check that batteries are installed in the correct Alert Monitor orientation (see Battery Care, p.19). - Page 69 However, if the Alert Monitor does not seem to be receiving alerts: Verify player position and play level has been set properly in InSite Player Management software, and that all hardware has been synced. Ensure Alert Monitors and Player Units are...
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Page 70: Player Unit
Unit electronics UNKNOWN ERR – general error message, followed by a numeric code Please call Riddell Customer Service at (800) 275- 5338 for assistance with interpretation of errors and equipment service. View any unviewed alerts (see Viewing New Alerts,... - Page 71 Wait ten minutes, then try again. If the Player Unit still fails to power on, call Riddell Customer Service at (800) 275-5338 for instructions on how to return to a Riddell-authorized reconditioning center for battery replacement.
- Page 72 However, if the large impacts). player unit appears to be Alerting improperly, check the player level and position assigned within InSite Player Management software. Sync all Alert Monitors and check in all Player Units to ensure proper configuration. Player Unit does ...
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Page 73: Insite Player Management Software (Ispm)
INSITE PLAYER MANAGEMENT SOFTWARE (ISPM) SYMPTOMS & SOLUTIONS SYMPTOM POSSIBLE SOLUTION Contact your network administrator for Trouble installing or updating ISPM further assistance. software ISPM software does Ensure USB cable connections are secure. not recognize an Restart ISPM. If this fails, restart the Alert Monitor when computer and try again. -
Page 74: Contact Information
COMPLIANCE INFORMATION FEDERAL COMMUNICATIONS COMMISSION (FCC) The following statements apply to the InSite Player Unit and Alert Monitor, as required by the Federal Communications Commission (FCC): Compliance Statement (Part 15.19) This device complies with part 15 of the FCC Rules. Operation is... -
Page 75: Warranty
WARRANTY Riddell warrants InSite to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase provided there has been normal use and proper maintenance. ...
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