Olivetti Explor@ 100 Service Manual
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Olivetti Explor@ 100 Service Manual

Olivetti Explor@ 100 Service Manual

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Explor@ 100
SERVICE MANUAL
Code XZAC3274

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  • Page 1 Web Cash Explor@ 100 SERVICE MANUAL Code XZAC3274...
  • Page 2 PUBLICATION ISSUED BY: Olivetti S.p.A. Documentazione 77, Via Jervis - 10015 Ivrea (Italy) Copyright © 2006 Olivetti All rights reserved. Printed in Italy at...

  • Page 3: Table Of Contents

    INDEX OVERVIEW..............................1-1 INTRODUCTION ..........................1-1 SYSTEM ............................1-2 1.2.1 General view ........................1-2 1.2.2 Rear view ......................... 1-3 1.2.3 Front view......................... 1-4 1.2.4 Side view .......................... 1-4 1.2.5 Inside view........................1-5 MOTHERBOARD ..........................1-6 1.3.1 Motherboard connectors ....................1-6 1.3.1.1 Block diagram of motherboard connectors ............
  • Page 4 PART DISASSEMBLY/RE-ASSEMBLY....................3-1 INTRODUCTION ..........................3-1 REMOVAL OF THE SUPPORTING BASE ..................3-2 REMOVAL OF THE REAR COVER ....................3-3 REMOVAL OF THE PROGRAMMABLE KEYBOARD BOARD ............3-4 REMOVAL OF THE REAR HOUSING .................... 3-5 REMOVAL OF THE HARD DISK ....................3-7 REMOVAL OF THE COOLING FAN ....................
  • Page 5 FOREWORD This manual is intended for technicians responsible for installing and servicing Explor@ 100 systems. It provides all the information necessary for correct product maintenance. SUMMARY This manual comprises the following chapters. • Chapter 1 provides general information about the system.
  • Page 6 XZAC3274...

  • Page 7: Overview

    1. OVERVIEW INTRODUCTION The system described in this manual is a web cash able to operate as stand-alone and integrated in complex architectures. The main requirements of the reference environment include high level customization of retail and management activities and generally highly flexible configuration of the appliances for insertion in the management system.

  • Page 8: System

    1.2.1 General view The Explor@ 100 system has been designed so that all the components necessary for system functioning (CPU, RAM and various boards) are located immediately behind the LCD display module with touch screen. The base module must separated from the supporting base in order to operate on these components.

  • Page 9: Rear View

    1.2.2 Rear view The I/O interfaces are located in the rear panel immediately below the base, as shown in the figure below. SUPPORTING BASE REAR PANEL Figure 1-3 CASH PS2 / MOUSE COM4 DRAWER 2 PS2 / KEYBOARD COM2 CASH DRAWER 1 USB2 POWER SUPPLY...

  • Page 10: Front View

    1.2.3 Front view BRIGHTNESS + BRIGHTNESS - ON/OFF BUTTON Figure 1-5 1.2.4 Side view PRESETTING FOR OPTIONAL KEYBOARD PS2 / KEYBOARD Figure 1-6 XZAC3274...

  • Page 11: Inside View

    1.2.5 Inside view HARD DISK I/O BOARD LOUDSPEAKER Figure 1-7 INVERTER BADGE READER HEAT SINK MOTHER BOARD Figure 1-8 XZAC3274 Service Manual...

  • Page 12: Motherboard

    MOTHERBOARD MINI PCI Figure 1-9 1.3.1 Motherboard connectors Connector Function Connector Function Inverter CN21 Programmable keyboard 4-way touch System fan Speaker & MIC DIMM1 CN10 Badge reader IDE1 For IDE 2.5” device CN12 LCD interface PWR1 Power supply connector CN13 I/O board connection PWR1 Power supply connector...

  • Page 13: Block Diagram Of Motherboard Connectors

    1.3.1.1 Block diagram of motherboard connectors BADGE READER TOUCH SCREEN INVERTER BOARD CN12 MINI PCI PROGRAMMABLE DIMM 1 KEYBOARD COMPACT FLASH CN10 CN21 MOTHER BOARD CN19 LOUDSPEAKER PWR1 CN13 IDE1 PWR1 COM1 COM2 COM3/4 I/O BOARD PRN1 CD1 CD2 KEYBOARD/ CASH USB/ DRAWER...

  • Page 14: Motherboard Jumpers

    1.3.2 Motherboard jumpers NOTE: PINS OPEN PINS CLOSED 1.3.2.1 Jumper JP1 – CMOS Operation Mode Function ◎ N/C CMOS Normal CMOS Reset ◎ Default setting Procedure for resetting the CMOS: • Disconnect the power supply. • Access the Motherboard (See Chapter 3 – Part Disassembly/Re-assembly). •...

  • Page 15: Jumper Jp8 - I-Button Setting

    1.3.2.4 Jumper JP8 – I-Button Setting Function Use I-Button ◎ 1-2 3-4 No I-Button ◎ Default setting 1.3.2.5 Jumper JP6 – LCD ID Setting LVDS Panel Resolution Number Bits Channel 640 x 480 Single Closed Closed Closed Closed 800 x 600 Single Closed Closed...

  • Page 16: I/O Board

    I/O BOARD PWR1 PRN1 CD1-CD2 COM1 COM2 COM3-4 Figure 1-10 1.4.1 I/O board connectors Connector Function Connector Function Power supply connector PWR1 Motherboard power supply Not connected PRN1 Parallel port Motherboard connection COM1 Port COM1 USB/LAN COM2 Port COM2 Connection of Keyboard/Mouse COM3-4 Port COM3 and COM4 Keyboard connection...

  • Page 17: I/O Board Jumpers

    1.4.2 I/O board jumpers To access jumpers JP1 and JP2 of the I/O board, operating from underneath the system, loosen screw A and remove the cover as shown in the figure. The default settings of the jumpers are indicated in the table immediately below the cover.

  • Page 18: Jumper Jp1 - Cash Drawer Power / Com2 / Com1 (Closed)

    NOTE: PINS OPEN PINS CLOSED 1.4.2.1 Jumper JP1 – Cash Drawer Power / COM2 / COM1 (closed) +24V ◎ +24V ◎ CD_PWR +12V +12V +12V COM2_9 RI ◎ +12V COM2_1 DCD ◎ +12V COM1_9 RI ◎ +12V COM1_1 DCD ◎ ◎...

  • Page 19: Inverter Board

    INVERTER BOARD Figure 1-14 1.5.1 Inverter Board connectors Connector Function Connector Function Motherboard connection Video connection XZAC3274 Service Manual 1-13...

  • Page 20: Technical Data

    TECHNICAL DATA Motherboard CPU compatibility Intel ULV BGA Celeron M 800MHz Chipset Intel 852GM&ICH4 FSB 400Mhz System memory 1 x SO-DIMM socket up to 1GB LCD and Touch screen LCD dimensions 10.4" TFT Brightness 230 cd / m² Max. resolution 800 x 600 Type of Touch screen Resistive...

  • Page 21: Installation

    2. INSTALLATION INTRODUCTION This chapter provides the information required for correct installation of the system by a specialized technician. NOTE: Before using the product, read this section carefully. 2.1.1 General warnings This paragraph provides a number of warnings to be complied with for correct, safe use of the system. •...

  • Page 22: Unpacking The System

    The system is delivered in a single packaging containing the following components: Figure 2-1 • System driver on CD ( A ). • “Installation Guide” ( B ). • Power cords ( C ). • Explor@ 100 module ( D ). • External power supply ( E ). XZAC3274...
  • Page 23 Two XP Window Operating System CDs are also included (for machines with pre-installed operating system). List of options • Windows XP PRO multilingual. • 3-track badge reader PS2 version (factory option). • 3-track badge reader RS232 version (factory option). • Customer pole display (factory option). •...

  • Page 24: Installation Of The Hardware

    INSTALLATION OF THE HARDWARE This paragraph provides the information necessary to make the connections. Figure 2-2 1. Connect a mouse. 2. Connect the parallel cable of a printer. 3. Connect a serial peripheral. 4. Connect an Epson Standard cash drawer 5.

  • Page 25: Start-Up

    START-UP To start the Explor@ 100 system, proceed as follows: • Make the connections to the peripherals (if necessary). • Connect the power cord. • Press button A. Figure 2-4 • For products with pre-installed Operating System, at initial start-up of the system, the "installation procedure"...

  • Page 26: Installation Of The Programmable Keyboard

    INSTALLATION OF THE PROGRAMMABLE KEYBOARD • Remove screws A. • Remove the 4 screws B present on the cover of the programmable keyboard C. Figure 2-5 • Remove cover D of the programmable keyboard. • Position the programmable keyboard. Figure 2-6 XZAC3274...
  • Page 27 • Tighten screws E to fasten the programmable keyboard. • Replace cover D. Figure 2-7 • Draw up screws B. Figure 2-8 XZAC3274 Service Manual...

  • Page 28: Installation Of The Epson Standard Cash Drawer

    INSTALLATION OF THE EPSON STANDARD CASH DRAWER An Epson Standard cash drawer can be installed using the dedicated ports (CD1 and CD2). 2.6.1 Pin out ports CD1 and CD2 Figure 2-9 Function Function DOUT bit0 DOUT bit2 DIN bit0 DIN bit1 12V / 24V 12V / 24V DOUT bit1...

  • Page 29: Bios

    (on start-up of the machine, press “CANC” to access the screen page and select the command “Set user password”) . Figure 2-10 Any updates with related instructions will be distributed through the Olivetti Technical Support site dedicated to the sales network. XZAC3274...

  • Page 30: Driver Installation

    DRIVER INSTALLATION The Explor@ 100 system is equipped with the Microsoft Windows XP Professional Operating System which may be pre-installed or not, as required by the customer. If the operating system is pre-installed, it is not necessary to install any system driver on initial start-up of the machine.
  • Page 31 • Select the drivers for Explor@ 100 models. The CD permits selection of the type of driver and the operating system for which it is to be installed. Figure 2-12 XZAC3274 Service Manual 2-11...

  • Page 32: Installation Of The Chipset Driver

    2.8.2 Installation of the Chipset driver To install the Chipset driver, proceed as follows: • Insert the “Drivers Bank V1.1” CD containing the drivers for Explor@ series models in the CD-ROM player and wait for it to start automatically. • Select the “Chipset” link for the model concerned. •...

  • Page 33: Installation Of The Vga Driver

    2.8.3 Installation of the VGA driver To install the VGA driver, proceed as follows: • Insert the “Drivers Bank V1.1” CD containing the driver for Explor@ series models in the CD-ROM player and wait for it to start automatically. • Select the ”VGA” link for the model concerned, or select directly the Operating System on which it is to be installed ( e.g.

  • Page 34: Installation Of The Pos Touch Driver

    2.8.4 Installation of the POS Touch driver To install the POS Touch driver, proceed as follows: • Insert the “Drivers Bank V1.1” CD containing the driver for Explor@ series models in the CD-ROM player and wait for it to start automatically. •...
  • Page 35 • Select the folder in which to install the driver. Figure 2-22 Figure 2-23 • Installation of the POS Touch driver will start. On completion, select “End” and reboot the machine to activate the driver. • If the Microsoft warning that advises against installation of the driver is displayed in this installation phase, select “Continue Anyway”...
  • Page 36 • From the Windows menu, select “Programs TouchUtility Scan RS232 Touch Device”. • The program for acquisition of the COM port for Touch will be started automatically. Figure 2-25 • From the Windows menu, select “Programs TouchUtility TouchUtility”. • Select “Scale / Offset”. Figure 2-26 •...

  • Page 37: Installation Of The Lan Driver

    2.8.5 Installation of the LAN driver To install the LAN driver, proceed as follows: • Insert the “Drivers Bank V1.1” CD containing the driver for Explor@ series models in the CD-ROM player and wait for it to start automatically. • Select the” Realtek_RTL8180” link for the model concerned, or select directly the Operating System on which it is to be installed ( e.g.

  • Page 38: Installation Of The Audio Driver

    2.8.6 Installation of the Audio driver To install the Audio driver, proceed as follows: • Insert the “Drivers Bank V1.1” CD containing the driver for Explor@ series models in the CD-ROM player and wait for it to start automatically. • Select the ”Audio” link for the model concerned, or select directly the Operating System on which it is to be installed ( e.g.

  • Page 39: Utilities

    UTILITIES Correct setting and functioning of the following optional devices can be tested using the utility on the “Drivers Bank V1.1” CD: • Cash drawer (Epson Standard). • Badge reader (PS/2 or RS-232). Figure 2-34 To install and use the utility, connect an external CD ROM. 2.9.1 Cash drawer controller test utility This utility can be used to check correct installation and functioning of a cash drawer.

  • Page 40: Card Reader Utility - Test Program

    • Follow the indications provided by the program to test the cash drawer. Figure 2-36 2.9.2 M.S.R Card Reader Utility – Test program This utility can be used to check correct installation and functioning of the badge reader. • Insert the “Drivers Bank V1.1” CD containing the driver for Explor@ series models in the CD-ROM player. •...
  • Page 41 • Click on “Setup” and proceed with installation. Figure 2-39 • After installing the program, start this and configure the port. • Selecting the “Keyboard” option in the “Interface” area Figure 2-40 • Clicking on the “Keyboard RS232 TEST” icon, test functioning of the keyboard or possibly of the badge reader.

  • Page 42: Part Disassembly/Re-Assembly

    3. PART DISASSEMBLY/RE-ASSEMBLY INTRODUCTION This chapter describes all the procedures necessary to disassemble and replace the main modules of the Explor@ 100 system. These procedures describe the operations to be carried out in field by service personnel for correct system maintenance.

  • Page 43: Removal Of The Supporting Base

    REMOVAL OF THE SUPPORTING BASE To remove the supporting base proceed as follows: • Loosen screws A. • Rotate the supporting base B. • Release the two clips C and remove the supporting base B. Figure 3-1 For reassembly, reverse the above procedure. XZAC3274...

  • Page 44: Removal Of The Rear Cover

    REMOVAL OF THE REAR COVER To remove the rear cover proceed as follows: • Remove the supporting base as described previously. • Loosen screws A and remove flap B for optional keyboard. • Back off the seven screws C and remove the rear cover D. Figure 3-2 Figure 3-3 For reassembly, reverse the above procedure.

  • Page 45: Removal Of The Programmable Keyboard Board

    REMOVAL OF THE PROGRAMMABLE KEYBOARD BOARD To remove the optional programmable keyboard board, proceed as follows: • Remove the supporting base and the rear cover as described previously. • Disconnect connection A. • Loosen screws B and remove programmable keyboard board C. Figure 3-4 For reassembly, reverse the above procedure.

  • Page 46: Removal Of The Rear Housing

    REMOVAL OF THE REAR HOUSING To remove the rear housing proceed as follows: • Remove the supporting base and the rear cover as described previously. • Disconnect connection A for optional keyboard. • Back off the eight screws B. Figure 3-5 Figure 3-6 XZAC3274 Service Manual...
  • Page 47 • Life and move the rear housing C, taking care not to damage the wiring. Figure 3-7 • Disconnect the connection of the cooling fan D, power supply connector E, IDE cable F, 100-pin connector G and loudspeaker H Figure 3-8 •...

  • Page 48: Removal Of The Hard Disk

    REMOVAL OF THE HARD DISK To remove the ’hard disk proceed as follows: • Remove the supporting base and the rear cover as described previously. • Life and move the rear housing as described previously, taking care not to damage the wiring. •...

  • Page 49: Removal Of The Cooling Fan

    REMOVAL OF THE COOLING FAN To remove the cooling fan, proceed as follows: • Remove the supporting base and the rear cover as described previously. • Lift and move the rear housing as described previously, taking care not to damage the wiring. •...

  • Page 50: Removal Of The Loudspeaker

    REMOVAL OF THE LOUDSPEAKER To remove the loudspeaker proceed as follows: • Remove the supporting base, the rear cover and the rear housing as described previously. • Disconnect connection of loudspeaker A. • Back off crew B and remove washer C. •...

  • Page 51: Removal O The I/O Board

    REMOVAL O THE I/O BOARD To remove the I/O board proceed as follows: • Remove the supporting base, the rear cover and the rear housing as described previously. • Disconnect the 100-pin connector A and power supply connector B. • Back off the three screws C. •...

  • Page 52: Removal Of The Motherboard

    3.10 REMOVAL OF THE MOTHERBOARD To remove the motherboard, proceed as follows: • Remove the supporting base and the rear cover as described previously. • Lift and move (or remove) the rear housing disconnecting all the connections to the motherboard, as described previously.
  • Page 53 • Remove the six screws F and remove the motherboard. Figure 3-20 For reassembly, reverse the above procedure. 3-12 XZAC3274...

  • Page 54: Replacement Of The Ram

    3.11 REPLACEMENT OF THE RAM To replace the Ram proceed as follows: • Remove the supporting base and the rear cover as described previously. • Lift and move the rear housing as described previously, taking care not to damage the wiring. •...

  • Page 55: Removal Of The Inverter Board

    3.12 REMOVAL OF THE INVERTER BOARD To remove the inverter board proceed as follows: • Remove the supporting base and the rear cover as described previously. • Lift and move the rear housing as described previously, taking care not to damage the wiring. •...

  • Page 56: Removal Of The Badge Reader

    3.13 REMOVAL OF THE BADGE READER To remove the badge reader proceed as follows: • Remove the supporting base and the rear cover as described previously. • Lift and move the rear housing as described previously, taking care not to damage the wiring. •...

  • Page 57: Removal Of The Touch Screen And Lcd Display

    3.14 REMOVAL OF THE TOUCH SCREEN AND LCD DISPLAY To remove the touch screen and the LCD display proceed as follows: • Remove the supporting base and the rear cover as described previously. • Lift and move (or remove) the rear housing disconnecting all the connections to the motherboard, as described previously.
  • Page 58 • Back off the nine screws G for remove the touch screen. Figure 3-29 Figure 3-30 XZAC3274 Service Manual 3-17...
  • Page 59 UPDATING STATUS DATE UPDATED PAGES PAGES CODE 11/2006 1st EDITION XZAC3274...

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