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Jaybird X3 Troubleshooting Manual
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Jaybird X3 Troubleshooting Manual

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Download this manual See also: User Manual
TOUBLESHOOTING GUIDE
HOW DO I CHARGE MY X3 BUDS?
Your Jaybird X3 buds come with a directional charging clip. To charge follow the steps below.
1. Connect the included USB charging cable to the charging clip on one end.
2. Connect the charging clip to the inline remote on your X3 buds with the Micro USB
connector facing away from the earpiece. You'll notice the charging clip is tapered just
like the inline remote. The wider section of the charging clip aligns with the wider section
of the remote.
3. Connect the other end of the USB charging cable to a USB power source.
4. Limit the charge time to 2.5 hours. To get the most out of your battery it is recommended
to charge the buds when you hear the 'Charge Me' voice prompt (about 10% battery
remaining). If you're pressed for time and only have time to partially charge your buds,
you'll get around an hour of playtime for every 20 minutes of charge.
When turned on and not playing music, pressing Volume + or Volume – will announce

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Summary of Contents for Jaybird X3

  • Page 1 1. Connect the included USB charging cable to the charging clip on one end. 2. Connect the charging clip to the inline remote on your X3 buds with the Micro USB connector facing away from the earpiece. You’ll notice the charging clip is tapered just like the inline remote.
  • Page 2 HOW DO I SETUP/FIT MY X3 BUDS? A feature of X3 is the ability to lift the cord off your neck. This allows for your X3 buds to be used either in the traditional under-ear style for music and calls, or over-ear, designed for those wanting a great sports music experience.
  • Page 3 2. Rotate the fins so they are pointing towards the cable. 3. Place your X3 over your ear with the inline remote on your left side. 4. Starting with the medium-sized tips and fins attached, try placing your buds firmly within your ear while in the over-ear position.
  • Page 4 7. Find the right cord length to get a snug fit, with no excess slack around the back of your head by pulling the top and bottom cord outwards. 8. Insert the last loop into the cord clip and pull firmly.
  • Page 5 CASUAL FIT If you intend to use the Jaybird X3 for casual use, we recommend the under-ear setup. 1. With the medium-sized tips and fins attached, place your buds firmly within your ear while in the under-ear position. The inline remote should be on the right side.
  • Page 6 ComplyTM foam tips or remove the fins completely. Be patient, it may take some time to get the perfect fit. 3. If you like, use the included shirt clip to secure your X3 buds to the back of your shirt. Long side of the clip on the outside of the shirt.
  • Page 7 4. Once you are happy with the fit, you are good to go.
  • Page 9 WILL MY X3 PAIR WITH MY SMARTWATCH? You can pair your X3 buds with a smartwatch if your smartwatch supports at least Bluetooth 2.1. Refer to the user guide for your smartwatch for instructions on how to pair a Bluetooth device.
  • Page 10 CAN I USE MY X3 BUDS WITH SKYPE ON PC OR MAC? You can use your X3 buds for Skype calls or other audio and music features on your PC and Mac. You will need to pair your X3 buds to your computer and once connected, you may need to select your buds as the default playback and output device in the audio settings of your computer’s operating system.
  • Page 11 4. Make sure you are not accidentally pressing the pause or stop buttons on the inline controller. 5. Complete a reset of your buds. See Reset the Jaybird X3 buds for help with resetting your buds. 6. If your buds continue to stop playing music, please contact customer experience.
  • Page 12 CAN I PAIR MY X3 BUDS WITH MULTIPLE BLUETOOTH DEVICES? Yes, your X3 buds can pair and remember 8 phone/music devices. To connect to two devices simultaneously see "Can I connect my X3 buds to two devices simultaneously?". CAN I USE MY JAYBRID HEADPHONES ON AN AIRPLANE? You can use your buds, but it’s always a good idea to check with the airline first.
  • Page 13 WHAT IS THE SHAREME FEATURE AND HOW DO I USE IT? The ShareMe feature lets you to share the music you are listening to with another pair of X3 buds. 1. Power on both pairs of X3 buds. 2. Only connect to one of the buds to your Bluetooth device. Make sure the second device is...
  • Page 14 3. Push and hold the “volume +” button on the connected buds and at the same time push the “volume -” on the second buds until the LEDs on both buds are flashing green/red. 4. Both buds will be connected when the LEDs stop flashing and you will hear “Headphones connected”.
  • Page 15 On some Android devices the Bluetooth volume and media volume are not linked. Please check the volume level on your X3 buds as well as on your music device and ensure the volume is not turned all the way up or down.
  • Page 16 WHY CAN'T I PAIR MY BUDS TO ANOTHER BLUETOOTH DEVICE? Your X3 buds come out of the box ready to pair and can remember the pairing information for up to 8 devices. If you’re trying to pair an additional audio source device, you’ll need to manually initiate pairing mode on your buds: 1.
  • Page 17 THE PERSON I'M TALKING TO COMPLAINS OF A LOT OF BACKGROUND NOISE, HOW CAN I MINIMIZE THIS? If you’re getting complaints from the party on the other side of a call with your Jaybird buds, try the following suggestions: ...
  • Page 18 When paired to two or more devices, X3 will automatically try and connect to two devices that have Bluetooth turned on and are in proximity to the X3 buds. Make sure that only the two devices you want to connect to are turned on and in proximity.
  • Page 19 For complete over-ear setup instructions check them out "How do I setup/fit my X3 buds?" 1. Lay your X3 in front of you and fit the cord clips. FInd the right cord length to get a snug fit with no excess slack around the back of your head by pulling the top and bottom cord outwards.
  • Page 20 WHY IS THERE A SHIRT CLIP? The shirt clip is great for keeping the cord secure. It also helps keep the cord off your neck. Make sure the long side of the clip is on the outside of your shirt.
  • Page 21 WHAT IS THE DIFFERENCE BETWEEN ISOLATION AND SILICONE TIPS? Which tips you use depends on your preference. Some users prefer silicon while others love the memory foam and sound isolation effect of the Comply tips. Give all options and sizes a try and see what suits you best.
  • Page 22 NOTE: The Comply tips should be compressed using your fingers and held in your ear for a few seconds. This gives the foam enough time to expand and create a perfect fit and seal.
  • Page 23 Your X3, phone and the MySound App will also indicate battery status. Please be aware the voice notification on the X3 will round the battery level to the closest 20% and the MySound app will give the X3 battery level to within 1%.
  • Page 24 WHAT BUDS ARE COMPATIBLE WITH THE MYSOUND APP? The MySound app works with Jaybird X3 and Jaybird Freedom buds. Other Jaybird buds and manufacturers are not supported.