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Apator Metra CRS 40 V2 Installation, Operation And Service Manual

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CENTRAL READING SYSTEM
CRS 40 V2
Installation, operation and service manual
APATOR METRA s.r.o.
Havlíčkova 919/24
787 01 Šumperk
tel.: +420 583 718 111
fax: +420 583 718 150
e-mail:
prodej@metra-su.cz
www:
www.metra-su.cz

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  • Page 1 CENTRAL READING SYSTEM CRS 40 V2 Installation, operation and service manual APATOR METRA s.r.o. Havlíčkova 919/24 787 01 Šumperk tel.: +420 583 718 111 fax: +420 583 718 150 e-mail: prodej@metra-su.cz www: www.metra-su.cz...

  • Page 2: Table Of Contents

    CRS 40 V2 Installation, operation and service manual M2019/02a ABLE OF CONTENT .........................3 INTRODUCTION 1.1. System conception..........................3 1.2. System topology............................. 3 1.3. Advantages of the system........................4 2. S ..........................5 AFETY 2.1. Safety notice............................5 2.2. Requirements for workers performing installation, maintenance and operation of the system....5 2.2.1.

  • Page 3: Introduction

    CRS 40 V2 Installation, operation and service manual M2019/02a INTRODUCTION The central readings CRS 40 is used for wireless reading of data transmitted by radio heat cost indicators E- ITN 30 and radio modules for water meters E-RM 30. The system is wireless, so except for the power supply of 230 V (and possible connection to the Internet), its installation does not require any cables.

  • Page 4: Advantages Of The System

    CRS 40 V2 Installation, operation and service manual M2019/02a 1.3. A DVANTAGES OF THE SYSTEM The biggest problem during the process of heat cost or water consumption billing can be incomplete data as ratio is calculated. This can be caused by meter or allocator manipulation, its intentional damage or failure.

  • Page 5: Safety Notice

    CRS 40 V2 Installation, operation and service manual M2019/02a 2. S AFETY 2.1. S AFETY NOTICE This manual contains information important for proper and safe use of this equipment. Read the manual carefully before you start working with the equipment. Above all, pay attention to the safety precautions mentioned in the manual.
  • Page 6 CRS 40 V2 Installation, operation and service manual M2019/02a INSTALLATION AND SERVICE 6 / 57...

  • Page 7: Description Of The Equipment

    CRS 40 V2 Installation, operation and service manual M2019/02a 3. DESCRIPTION OF THE EQUIPMENT 3.1. GENERAL DESCRIPTION OF THE EQUIPMENT CRS 40 is a system for centralized remote reading of radio heat cost allocators (E-30 ITN) and radio modules for water meters (E-RM 30) operating in the 868 MHz ISM band. Reading network consists of one or more collecting units A (concentrator) and one central unit B (coordinator) for coordinating meter reading networks and sending data over the Internet (Ethernet, optional WiFi or GSM) to the remote operator.
  • Page 8 CRS 40 V2 Installation, operation and service manual M2019/02a Panel antena Radio module RFCC 1101 Back up battery Záložní baterie Power supply Microcomputer (OLIMEX A20) Zdroj (adaptér) Picture 3: Schematics of CRS unit B Schematics of the radio module RFCC1101...

  • Page 9: Technical Information

    CRS 40 V2 Installation, operation and service manual M2019/02a 3.2. T ECHNICAL INFORMATION Frequency range ISM 868 MHz: Frequency modulation 869.525 MHz Power 18 dBm Duty cycle <5% Antenna integrated Possible number of radio devices (E-ITN 30, All in the radio range (approx 350 units) E-RM 30) per one unit A Max.

  • Page 10: Internet Connection Options

    CRS 40 V2 Installation, operation and service manual M2019/02a 3.4. I NTERNET CONNECTION OPTIONS To make of the advantages of central reading system CRS 40, it is necessary to connect the reading network to the Internet. The CRS unit B therefore contains an integrated standard RJ45 Ethernet interface. Using this interface, it can be connected directly into the domestic cabling structure (type CAT5 or higher - cable with RJ45 connector).

  • Page 11: Spreading Of Radio Waves

    CRS 40 V2 Installation, operation and service manual M2019/02a 4. S PREADING OF RADIO WAVES Central reading system 40 CRS works with wireless data transmission using radio waves. For proper installation and operation of the system it is helpful to learn at least the basics of radio wave spreading.

  • Page 12: Installation In The Apartment House

    CRS 40 V2 Installation, operation and service manual M2019/02a INSTALLATION IN THE APARTMENT HOUSE As the radio signal spreading inside the residential building depends on many factors (see chapter 4: Radio waves transmission), the radio contact with more distant devices is largely random and can not be predicted completely in advance.

  • Page 13: Installation Of Collecting Units A

    CRS 40 V2 Installation, operation and service manual M2019/02a Table 1: LED signalization of operational states of control unit B RED (OLIMEX A20) shines Unit B is connected to power supply GREEN (OLIMEX A20) flashes Unit is working YELLOW (OLIMEX A20)

  • Page 14: Finishing And Verifying Of The Installation

    CRS 40 V2 Installation, operation and service manual M2019/02a Note: Units A are equipped with battery supply for the installation purposes (finding the ideal location and coverage verification). Battery supply is only intended for installation and once the installation is finished, it should be connected to the mains.
  • Page 15 CRS 40 V2 Installation, operation and service manual M2019/02a Illustration 6: Installation progress The time required for installation verification can be different based on the building type and its parameters and can not be calculated in advance. Generally, two different situations can occur: 1.

  • Page 16: Reading Network

    CRS 40 V2 Installation, operation and service manual M2019/02a 6. R EADING NETWORK 6.1. RF MAC R EADING NETWORK ADDRESS Every produced unit of Central reading system CRS 40 is equipped with unique identification number of radio module RFCC1101, so called RF MAC address. You can find this number on unit identification label. First two groups of digits are unique for particular customer, next two identify particular unit.
  • Page 17 CRS 40 V2 Installation, operation and service manual M2019/02a Warning! DIP switch configuration ON-ON-ON-ON is intended only for manufacturer test purpose. It must not be used in everyday operation. Such units are not functional. The situation shown in Illustration 8: Overlapping networks of two billing companies is only illustrative. In practice, the range of radio equipment, especially in the building, has no circular shape (see chapter 4.

  • Page 18: Firmware Updates

    CRS 40 V2 Installation, operation and service manual M2019/02a 7. F IRMWARE UPDATES Firmware is computer program specific for particular device and it is integral part of electronic appliance (Central reading system CRS 40). Firmware is programmed to internal memory of processor in radio module RFCC1101 and it is de facto part of the hardware.

  • Page 19: Troubleshooting

    CRS 40 V2 Installation, operation and service manual M2019/02a 8. T ROUBLESHOOTING ESCRIPTION ROBLEM INDICATION ECOMMENDED SOLUTION The system is designed for remote communication. If units A and B equipped with antenna are located in close proximity, receiver is “overload”. Place the collecting unit A further from control unit B.
  • Page 20 CRS 40 V2 Installation, operation and service manual M2019/02a USER GUIDE PART 20 / 57...

  • Page 21: Connection Reading Network

    Apple or Android. The following describes how to install Microsoft Windows for PC and mobile devices. The Linux and Mac OS operating systems are not included in this manual - contact Apator Metra employees for the installation procedure on these operating systems.

  • Page 22: Vpn Connectivity Options

    CRS 40 V2 Installation, operation and service manual M2019/02a The number of devices that can be simultaneously connected to a single network is limited to 253 for technical reasons. This means a maximum of 234 B units (representing read-only networks) and up to 19 computers that connect to read-out networks.
  • Page 23 CRS 40 V2 Installation, operation and service manual M2019/02a 2. Click on the "Set up a new connection or network" icon. In the connection options, select "Connect to the corporate network" and confirm with "Next". 3. If the option to use an existing connection is displayed, select "No, create a new connection" and continue with the "Next"...
  • Page 24 CRS 40 V2 Installation, operation and service manual M2019/02a 5. Enter the VPN server address "crs.metra-su.cz" VPN server address into the "Internet address" field, enter your VPN name (your ID) in the "Destination Name" field. In Windows 10, select the "Create"...
  • Page 25 CRS 40 V2 Installation, operation and service manual M2019/02a 6. In the "Network and Sharing Center" dialog box, go to "Change Adapter Settings". 25 / 57...
  • Page 26 7. Select the adapter with the name that you typed when creating a VPN and select the "Properties" with the right button. 8. In the "Security" tab, select "VPN type" "L2TP / IPSec .." and enter the key in the "Advanced settings" provided by Apator Metra s.r.o. And confirm with OK. 26 / 57...
  • Page 27 CRS 40 V2 Installation, operation and service manual M2019/02a 9. On the "Networks" tab, uncheck "IP protocol version 6" and select Properties on the "IP protocol version 4". 27 / 57...
  • Page 28 CRS 40 V2 Installation, operation and service manual M2019/02a 10. Under "Advanced", uncheck "Apply default gateway to remote network". 11. Confirm by pressing „OK“. 12. Now you can connect. 28 / 57...
  • Page 29 CRS 40 V2 Installation, operation and service manual M2019/02a SoftEther Client Manager To install a VPN client, download the appropriate installation file from the address http://www.softether- download.com/en.aspx?product=softether. After download, you can install it - press the Next button, then check the license agreement on the third page).
  • Page 30 CRS 40 V2 Installation, operation and service manual M2019/02a 2. Right-click at the bottom of the window and select New Virtual Network Adapter and enter the name of the virtual network card, such as VPN. 30 / 57...
  • Page 31 Fill in: Setting name (some name of the connection), Host name (crs.metra-su.cz), Virtual Hub Name (enter the name of Hub, which will be communicated to you Apator Metra s.r.o), User Name and Password (you will get this information from our Worker) and confirm with OK (you will get those from Apator Metra).
  • Page 32 CRS 40 V2 Installation, operation and service manual M2019/02a You can join in several ways: 1. Right-click the row in the manager and choose connect. 2. In the lower-right bar, click the arrow to display the hidden icons, then right-click the manager icon and select Start VPN Connection - select the connection you want.

  • Page 33: Connecting Via Mobile Device

    CRS 40 V2 Installation, operation and service manual M2019/02a 9.2.2. Connecting via mobile device This option makes use of a built in VPN client. The method has been tested on Windows 7 and 10. Setting procedure: 1. On your mobile device, click on the "Settings" icon to select "Network and Wireless".
  • Page 34 CRS 40 V2 Installation, operation and service manual M2019/02a 2. In the wireless connection, select the VPN network. 3. Select "Add VPN Connection" 34 / 57...
  • Page 35 CRS 40 V2 Installation, operation and service manual M2019/02a 4. Name the VPN connection as needed, e.g. CRS 40 5. Enter your user name and password in the login information. In the VPN type, specify L2TP / IPsec using a pre-shared key...
  • Page 36 CRS 40 V2 Installation, operation and service manual M2019/02a 6. Connection via VPN has been successful. 7. You can now access the central readings system CRS 40 36 / 57...
  • Page 37 CRS 40 V2 Installation, operation and service manual M2019/02a Android operating system 1. Open Settings on your mobile device 2. Click "Wireless & networks 37 / 57...
  • Page 38 CRS 40, type L2TP / IPSec PSK into the network type. Fill in the server address and the pre-shared IPSec key, which will be provided to you by employees of Apator Metra s.r.o. 4. The VPN called CRS 40 was created...
  • Page 39 5. To make a connection to the CRS 40 network, you need to enter the user name and password, this information will be provided to you by Apator Metra s.r.o. In the web browser visit CRS address, login then you get access to data reading overview.

  • Page 40: Description Of The Graphical Interface

    CRS 40 V2 Installation, operation and service manual M2019/02a 10. D ESCRIPTION OF THE GRAPHICAL INTERFACE 10.1. C ONNECTING TO THE READING NETWORK Open a web browser, such as Google Chrome, Mozilla Firefox, Internet Explorer, etc. The list of browsers for which the software is tested can be found in the chapter Error: link source not found Error: link source not found.
  • Page 41 CRS 40 V2 Installation, operation and service manual M2019/02a magnetic field occurs is set at the factory and can not be changed. Clicking the Broken Electronic Seal opens a detailed list of units with broken electronic seal or, in the case of a radio module, on a water meter with a detected presence of a magnetic field near the module.

  • Page 42: List Of Units A Connected To The Reading Network

    CRS 40 V2 Installation, operation and service manual M2019/02a 10.4. L IST OF UNITS CONNECTED TO THE READING NETWORK If you click the <Units A> link on the main page, a simple overview table with A collector units that are currently connected to the B control unit opens.
  • Page 43 CRS 40 V2 Installation, operation and service manual M2019/02a Warning! Unit B can be set only when online connected to Central reading system (direct connection or connection via Internet)! Ilustrace 10: Basic setting of reading network Last System restart Indicates time of the last system restart. can be caused by software update, new reading plan loading or by power failure.
  • Page 44 You can set the rules for resending of information e-mails in your e-mail server or filter obtained e- mails in your e-mail client using this address. If using SMTP server of APATOR METRA, e-mail address should use real existing domain (it depends also on setting of your e-mail server - e-mails from non-existing domains are usually ignored).
  • Page 45 CRS 40 V2 Installation, operation and service manual M2019/02a NTP Server NTP server serves for setting of exact time using NTP (Network Time Protocol). Exact setting of internal system clock is necessary for precise information about read devices. If you are not sure of NTP server address, please contact your Internet provider.
  • Page 46 SMTP server is used for transfer of electronic mails. If this field is left empty (standard option), SMTP server of APATOR METRA will be used for sending the information e-mails. Fill this field only if you want to use SMTP server of your Internet provider. For exact setting please contact your Internet provider.
  • Page 47 If in a reading plan are units which do not have loaded authorization keys, it is then displayed as reading units without authorization key: number. Click to see list of units with missing authorization keys. .AUTH files can be found on the APATOR METRA website authdata.metra-su.cz. In case of troubles, please contact us.
  • Page 48 CRS 40 V2 Installation, operation and service manual M2019/02a Illustration 12: Indication of missing AUTH files List of ignored read devices If you want to ignore some read devices (heat cost allocators or radio modules for water meters), despite they are used in reading plan, enter their serial numbers separated by comma.

  • Page 49: For Advanced Users

    CRS 40 V2 Installation, operation and service manual M2019/02a Password to access reading network (i.e. one control unit B and more units A in CRS 40 system). If you forget login, it can be sent you together with password to e-mail you set in E-mail address for sending error logs.

  • Page 50: Advanced Synchronization Setting

    CRS 40 V2 Installation, operation and service manual M2019/02a Edit the file accordingly: <Assigned IP address> – replace it with unit B IP address. It can be found on identification label • (Illustration 6: I Identification label of the unit B).
  • Page 51 CRS 40 V2 Installation, operation and service manual M2019/02a set LOGIN=<login n> set IP=< Given IP address n> set DESTDIR=< File name n> ping %IP% mkdir %DESTDIR% rsync -e "./ssh -i ./key_sync -o UserKnownHostsFile=./KnownHosts -o StrictHostKeyChecking=no" -avz --delete %LOGIN%@%IP%:/metra/ %DESTDIR% pause Use recommendations from previous chapter to edit and run the script.

  • Page 52: The Most Common User Problems

    If using another SMTP server (Settings: SMTP server), contact your Internet provider for detailed information. If you do not use SMTP server of APATOR METRA (item Settings: SMTP server is not empty), check the setting. It is SMTP server for sending the e-mails –...

  • Page 53: Instalation Methods

    CRS 40 V2 Installation, operation and service manual M2019/02a 13. I NSTALATION METHODS 13.1. G ENERAL RECOMMENDATIONS Some recommendations are valid for all types of installations. Installation can be problematic if you would not follow them. 1. Do not place unit B to basement. Radio signal between collecting units A and control unit B spreads mainly through free space via reflections (especially in multi-entrance buildings).

  • Page 54: Construction System T0Xb (Czech Republic)

    CRS 40 V2 Installation, operation and service manual M2019/02a 13.2. C B (C ONSTRUCTION SYSTEM ZECH EPUBLIC Recommended positioning of unit A is in the stairwell, vertically one floor above the half of the building height. Vertical reach of control units is approximately 6-7 floors. Positioning of control unit B is limited mainly by reach of the Internet connection, suitable position can be in an elevator machine room.
  • Page 55 CRS 40 V2 Installation, operation and service manual M2019/02a 14. APPENDIX 1A: C CRS40 SETTING ONFIGURATION OF FILE ON SFTP SERVER GENERAL INSTRUCTION Settings.txt file must be placed on the SFTP server in the folder accociated with the respective CRS unit, in subfolder config When the file has been applied it will be deleted (this wil be the indication whether the file has been applied).
  • Page 56 CRS 40 V2 Installation, operation and service manual M2019/02a DataEmail E-mail address for sending text files ErrEmail E-mail address for sending error notices BaseToDataFile Include the base of the plan into the text files? Possible values 0,1 (0 = do not include, 1 = include) DateTimeToDataFile Include the time of packet reading into the TXT fileDoplňovat čas přečtení...
  • Page 57 CRS 40 V2 Installation, operation and service manual M2019/02a 15. A 1B: E PPENDIX XAMPLE OF A CONFIGURATION FILE DefaultLanguage=CZ NetworkName=TEST SendFreq=2 CurEmail=CRSB@metra-su.cz DataEmail=ston@metra-su.cz ErrEmail=ston@metra-su.cz BaseToDataFile=0 DateTimeToDataFile=1 OverflowLimit=15 ExpiredLimit=1 IgnoredDevices=31000001,32000001 InstallMode=1 VpnSchedule1=000000000000001111111111111111100000000000000000 VpnSchedule2=000000000000001111111111111111100000000000000000 VpnSchedule3=000000000000001111111111111111100000000000000000 VpnSchedule4=000000000000001111111111111111100000000000000000 VpnSchedule5=000000000000001111111111111111100000000000000000 VpnSchedule6=000000000000000000000000000000000000000000000000 VpnSchedule7=000000000000000000000000000000000000000000000000 57 / 57...

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