Troubleshooting - Panasonic WV-S3511L Important Information Manual

Troubleshooting

Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the
table or a problem is not described below.
Symptom
Power is not turned
on.
The LINK indicator
does not light in
orange even when
the Ethernet cable is
connected to the
camera.
SD ERROR indicator
lights red
Audio input contains
noise.
• Are the PoE device and the network connector con-
nected using an Ethernet cable (category 5e or better,
straight)?
Check whether the connection is appropriately established.
• Depending on the PoE device, the power supply will
stop when the demanded power exceeds its total
power limit for all PoE ports.
Refer to the operating instructions of the PoE device
in use.
• Is the Ethernet cable connected appropriately?
Connect the Ethernet cable appropriately.
• Is the hub or router connected to the camera operat-
ing appropriately?
Check if the hub or router in use is operating appropriately.
• Isn't the Ethernet cable connected to the camera broken?
Replace the cable with another one.
This indicator lights up red when data cannot be
saved on the microSD memory card.
• Hasn't the inserted microSD memory card been for-
matted on a PC?
Use a microSD memory card formatted on the cam-
era.
Or install the software to format the SD memory card
on the PC. Refer to our website
(https://security.panasonic.com/support/info/
<Control No.: C0105>) for further information about
the supported software.
• Isn't the inserted microSD memory card faulty?
Replace the card with a normal one.
• Check the following.
• Grounding of the camera, a switching hub or
peripheral devices are not done.
• The camera is used near an electrical power line.
• The camera is used near a device which produces
strong magnetic field or radio waves (such as near
a TV/radio antenna, a motor of an air conditioning
system, a transformer, etc.)
Cause/solution
24
Reference
pages
Installation
Guide
Installation
Guide
22
14