Service; Service; Chemical Gassing; Exposure - Airstream Basecamp 2020 Owner's Manual

Chemical Gassing

Chemical gassing is not a "Defect" in your recreational
vehicle and is not covered by the Limited Warranty�
Please follow the recommendations in this manual to
address this concern�

Exposure

Not unlike a car, the steel parts of a trailer can and will
rust if subjected to prolonged exposure to moisture,
salt air, or corrosive air-borne pollutants without
repainting� Aluminum oxidizes when unprotected
under similar conditions, and refinery chemicals of a
sulfurous nature are harmful to finishes if not washed
off periodically� Extremely hot or direct sunlight will
deteriorate rubber and fade curtains and upholstery�
Conditions of this nature, although they may be normal
for the area, are beyond Airstream's control and
become the responsibility of the owner�
It is the responsibility of the owner to take such
preventative measures as are necessary to maintain
the exterior caulking and sealer of your unit� It is the
responsibility of the owner to use reasonable, prudent
care to prevent foreseeable secondary damage from
rain, plumbing leaks, and the natural accumulation
of moisture in your unit, such as a delaminated
floor, stained upholstery, carpeting, or drapes, mold
formation and growth, furniture damage, etc� Mold is a
natural growth, given certain environmental conditions,
and is not covered by the terms of the Limited
Warranty�

Overload

Damage due to loading, either beyond capacity or to
cause improper towing because of improper balance, is
beyond Airstream's responsibility� The Airstream trailer
is engineered to properly handle the gross vehicle load
rating on the certification label. Load distribution has
a definite effect upon the towing characteristics and
attitudes of the trailer� Level hitch installations are a
necessity, and very important on a tandem axle trailer�
There are limits to the amount of load that can be
safely transported, depending upon speed and road
conditions, and reasonable cause to believe these
factors have been exceeded could void the Airstream
warranty� For additional information on the loading
of your trailer, consult this Owner's Manual or gross
vehicle weight rating plate�
The axle is manufactured to a tolerance of 1-degree
camber and 1/8 in� toe-in� These tolerances will only
change if the trailer is subjected to abuse, such as
2020 Basecamp
General Information
dropping off a sharp berm, striking a curb, or hitting
a deep hole in the road� Such damage could be
considered as resulting from an accident, of which
risks are not covered under the warranty� Abnormal
tire wear and/or wheel alignment resulting from such
damage is not covered under the terms of the warranty�

Service

Before leaving the factory, every vital part of the trailer
is tested for performance� Each test is signed and
certified by an inspector. After the trailer arrives on
your dealer's lot, all vital parts and systems are again
tested� When you take delivery of your new trailer, you
will receive a complete check out�
At that time, a specified list of performance checks
on your trailer equipment will be conducted, and
any deficiencies you have experienced since taking
delivery will be corrected�
Please contact your dealer if your trailer needs service�
Major service under your Airstream Limited Warranty is
available through our nationwide network of Airstream
Dealer Service Centers� An up-to-date list of Dealer
Service Centers will be sent to you with an Owner's
Survey shortly after your trailer is delivered� Our web
site, www�Airstream�com also has a dealer locator on
it� This list is current as of the date of this publication�
Occasionally, dealerships change, or new dealers are
added who may not appear on this list� For this reason,
it is suggested that you contact your local dealer from
time to time for an updated list� Additional copies are
available if you need them� All centers operate on an
appointment basis for the utmost efficiency.
When you require service for your trailer from the
Airstream Factory Service Center, or a Certified Dealer
Service Center, please contact the service manager
for an appointment, and inform them if you are unable
to keep the appointment date, or wish to change it�
Service may be arranged at the Factory Service Center
by contacting the Service Coordinator at:
Airstream Factory Service Center,
428 W� Pike Street,
P�O� Box 629,
Jackson Center, Ohio 45334-0629
Phone: (937) 596-6111 or (877) 596-6111
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