Helmer Scientific i.Series PC100-Pro Service Manual
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Helmer Scientific i.Series PC100-Pro Service Manual

Platelet incubator
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Countertop
PC100-Pro
PC900-Pro
PC1200-Pro
Platelet Incubator Service Manual
i.Series
®
-Pro Models
360389/A

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Summary of Contents for Helmer Scientific i.Series PC100-Pro

  • Page 1 Platelet Incubator Service Manual i.Series ® -Pro Models Countertop PC100-Pro PC900-Pro PC1200-Pro 360389/A...
  • Page 2 The document is furnished for information use only, is subject to change without notice and should not be construed as a commitment by Helmer Scientific. Helmer Scientific assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this material.

  • Page 3: Table Of Contents

    Helmer Scientific Platelet Incubator Pro Service Manual Contents About this Manual ....................3 Intended Audience .

  • Page 4: About This Manual

    Helmer Scientific Platelet Incubator Pro Service Manual About this Manual Intended Audience This manual provides information on how to use the platelet incubator Pro. It is intended for use by end users of the platelet incubator and authorized service technicians.

  • Page 5: Avoiding Injury

    ♦ Use manufacturer supplied power cord only. ♦ Using the equipment in a manner not specified by Helmer Scientific may impair the protection provided by the equipment. ♦ The platelet incubator is not considered to be a storage cabinet for flammable or hazardous materials.

  • Page 6: Product Labels

    Helmer Scientific Platelet Incubator Pro Service Manual Product Labels Note Service information varies depending on the model and power requirements. This information appears on the product specification label, on the back of the platelet incubator. PC100-PRO i.Series® 1000000 2019-03-28 Helmer, Inc.

  • Page 7: Installation And Configuration

    Helmer Scientific Platelet Incubator Pro Service Manual Installation and Configuration Location Requirements Note Hot ambient temperatures with high humidity may cause condensation on the outside of the unit. ♦ Has a sturdy, level surface. ♦ Has a grounded outlet meeting national electric code (NEC) and local electrical requirements.

  • Page 8: Platelet Agitator And Platelet Incubator Compatibility

    Helmer Scientific Platelet Incubator Pro Service Manual 2.4 Platelet Agitator and Platelet Incubator Compatibility Pro Series platelet incubators may only be fitted with Pro Series platelet agitators. When installed in a Pro Series platelet incubator, the Pro Series platelet agitator can be monitored by the platelet incubator’s AgiTrak™ system.

  • Page 9: Temperature Probes

    Helmer Scientific Platelet Incubator Pro Service Manual Temperature Probes Notes • Temperature probes are fragile; handle with care. • Remote probes may also be introduced through the rear port. The temperature monitor and control probes are located on the right side of the unit.

  • Page 10: Chart Recorder

    Helmer Scientific Platelet Incubator Pro Service Manual Chart Recorder Note For complete information, refer to the Temperature Chart Recorder Operation and Service Manual. The chart recorder has a battery system, enabling a period of continuous operation if power is lost. Battery life varies by manufacturer as well as voltage level remaining.

  • Page 11: External Monitoring Devices

    Helmer Scientific Platelet Incubator Pro Service Manual 2.8 External Monitoring Devices The remote alarm interface is a relay switch with three terminals: ♦ Common (COM) ♦ Normally Open (NO) ♦ Normally Closed (NC) Terminals are dry contacts and do not supply voltage. Interface circuit is either normally open or normally closed, depending on terminals used.

  • Page 12: Controls

    Helmer Scientific Platelet Incubator Pro Service Manual Controls i.Series -Pro platelet incubators are equipped with the i.C monitoring and control system. The i.C system combines temperature control and monitoring into a single user interface. Note Please refer to the i.C User Guide for complete information regarding the i.C...

  • Page 13: Event Log

    Helmer Scientific Platelet Incubator Pro Service Manual 3.3 Event Log Event Log screen Event Log Detail screen View Event Log Detail 1. From the Home screen, touch the Event Log icon. The Event Log screen appears. 2. Touch an Event. The Event Log Detail screen appears 3.

  • Page 14: Alarm Reference

    Helmer Scientific Platelet Incubator Pro Service Manual Alarm Reference If an alarm condition is met, an alarm activates. Some alarms are visual only; others are visual and audible. Some Alarms are sent through the remote alarm interface. The table below indicates if an alarm is audible (A), visual (V), or sent through the remote alarm interface (R).

  • Page 15: Settings

    Helmer Scientific Platelet Incubator Pro Service Manual 3.5 Settings > Through the i.C monitoring and control system, current settings may be viewed and changed. To view settings, touch i.C APPS, Settings. Use a touch-drag motion to scroll up or down to select the desired setting.
  • Page 16 Helmer Scientific Platelet Incubator Pro Service Manual User Configurable Alarm Settings The following alarm settings may be changed by the operator. The setpoint for temperature alarms may be changed (where applicable), as well as the time delay between when the alarm condition commences and when the visual and audible alarms are initiated.
  • Page 17 Helmer Scientific Platelet Incubator Pro Service Manual Non-Configurable Alarms The following alarms indicate operation conditions which require the attention of the operator or a qualified service technician. Note Agitator Alarms (shaded) are configured through AgiTrak™ and appear only when a platelet agitator is installed inside a platelet incubator and the agitator alarm switch is ON.

  • Page 18: Sensor Calibration

    Helmer Scientific Platelet Incubator Pro Service Manual Sensor Calibration > Sensor calibration values are programmed at the factory. Calibration values can be viewed and changed through the i.C³ monitoring and control system. To view calibration settings, touch i.C³ APPS, Settings, and select Sensor Calibration.
  • Page 19 Helmer Scientific Platelet Incubator Pro Service Manual Calibrate Primary Monitor Probe Model Location PC100-Pro Top right corner PC900-Pro, PC1200-Pro Bottom right corner 1. Using the table above, place a calibrated independent reference thermometer traceable per national standards in the specified location.
  • Page 20 Helmer Scientific Platelet Incubator Pro Service Manual Factory Default Settings Settings listed below may be simultaneously returned to factory default values. Note The factory default settings may not be the same as the settings that were factory-calibrated before the refrigerator was shipped.

  • Page 21: Agitrak™ System

    Helmer Scientific Platelet Incubator Pro Service Manual 3.7 AgiTrak™ System > The AgiTrak™ system is integrated into the i.C monitoring system. The AgiTrak™ system simultaneously receives motion information from the Pro series platelet agitator. The Pro series platelet agitator installed in the Pro series platelet incubator is labeled as position 1 in the AgiTrak interface.

  • Page 22: Maintenance

    Helmer Scientific Platelet Incubator Pro Service Manual Maintenance Maintenance tasks should be completed according to the schedule below. Refer to the i.C³ User Guide for more detail on completing various tasks. NOTICES • Before performing maintenance, protect items in platelet incubator from extended exposure to adverse temperature.

  • Page 23: Alarm Tests

    Helmer Scientific Platelet Incubator Pro Service Manual Alarm Tests Test alarms to ensure they are working correctly. The platelet incubator has alarms for chamber temperature, door open (time), agitation motion (for installed Pro series platelet agitators), low battery, and power failure.
  • Page 24 Helmer Scientific Platelet Incubator Pro Service Manual Cancel the test: 1. Touch Cancel Test icon to end the alarm test. “Test Stopped” is displayed in the Test Status section of the display. Note When cancelling an automatic test, the message indicating the test is in progress clears immediately. If a setpoint was reached before the test was cancelled, the alarm activates and clears, as described previously.
  • Page 25 Helmer Scientific Platelet Incubator Pro Service Manual Test the Low Alarm (PC900-Pro, PC1200-Pro): 1. Identify the current setting for the low alarm setpoint. 2. Remove the installed platelet agitator, if necessary, to allow access to the to the chamber probe. 3. Loosen the screws securing the chamber probe bracket to the chamber wall. Slide the bracket up and away from the wall.

  • Page 26: Test And Replace Back-Up Battery

    Helmer Scientific Platelet Incubator Pro Service Manual Door Open Alarm Test 1. Change Door Open (Time) delay setting to 0 minutes by touching Home, Settings, 2. Enter the Settings password (default password is “1234”). 3. Touch Alarm Settings, then touch (+) or (–) on the Door Open (Time) spin box to change the value to 0.
  • Page 27 Helmer Scientific Platelet Incubator Pro Service Manual (optional for PC100-Pro) Remove and Replace Full System Battery 1. Switch the main power switch to OFF; switch the back-up battery switch to OFF; disconnect the power cord from the power receptacle. 2. Using a #2 Phillips screwdriver, remove the screws securing the top panel. Set the screws and top panel aside.

  • Page 28: Upgrade System Firmware

    Helmer Scientific Platelet Incubator Pro Service Manual 4.4 Upgrade System Firmware Helmer may occasionally issue updates for the i.C³ firmware. Follow upgrade instructions included with the firmware update. Clean the Platelet Incubator WARNING Disconnect platelet incubator from AC power prior to cleaning.

  • Page 29: Service

    Helmer Scientific Platelet Incubator Pro Service Manual Service Condensate Tray Condensation is collected in the condensate tray located in the back of the unit. An alarm is triggered when the condensation level rises above normal. Draining the tray may be done by attaching the drain hose supplied with the unit to the drain port located in the rear of the unit.
  • Page 30 Helmer Scientific Platelet Incubator Pro Service Manual Notes • The USB Port must be enabled prior to performing a CSV download. • Dates which are grayed out on the calendar do not contain recorded data and cannot be individually selected.

  • Page 31: Troubleshooting

    Helmer Scientific Platelet Incubator Pro Service Manual Troubleshooting CAUTION Review all safety instructions prior to troubleshooting. General Operation Problems Problem Possible Cause Action Door does not open. Door lock is engaged Unlock door with key or enter user pin if equipped with Access Control Hood does not open or close Damping cylinder is faulty.

  • Page 32: Chamber Temperature Problems

    Helmer Scientific Platelet Incubator Pro Service Manual Chamber Temperature Problems Problem Possible Cause Action Confirm upper temperature probe is reading correctly. Calibrate probe if Chamber temperature Monitor is not calibrated. displayed is out of range. necessary. Probe is out of place or faulty.

  • Page 33: Parts

    Helmer Scientific Platelet Incubator Pro Service Manual Parts Notes • Before replacing parts, protect items in platelet incubator from extended exposure to adverse temperature. • Allow platelet incubator temperature to stabilize at setpoint after replacing parts or after extended door opening.
  • Page 34 Helmer Scientific Platelet Incubator Pro Service Manual Note 100V models for Japan have only 1 circuit breaker. Label Description Model Part Number Label Description Part Number Full System Battery Back-up (optional) RJ45 Port Monitoring System Back-up Battery 121018 Circuit Breaker(s)

  • Page 35: Schematics

    Helmer Scientific Platelet Incubator Pro Service Manual Schematics PC100-Pro, PC900-Pro, PC1200-Pro 360389/A...
  • Page 36 Helmer Scientific Platelet Incubator Pro Service Manual 360389/A...
  • Page 37 Helmer Scientific Platelet Incubator Pro Service Manual 360389/A...

  • Page 38: Appendix A: Warranty

    Helmer Scientific Platelet Incubator Pro Service Manual Appendix A: Warranty For technical service needs, please contact Helmer at 800-743-5637 or www.helmerinc.com. Have the model and serial number available when calling. Rapid Resolution When a warranty issue arises it is our desire to respond quickly and appropriately. The service department at Helmer is there for you.
  • Page 39 Helmer Scientific 14400 Bergen Boulevard, Noblesville, IN 46060 USA 360389/A Copyright © 2019 Helmer, Inc.

This manual is also suitable for:

I.series pc900-proI.series pc1200-proPc100-proPc900-proPc1200-pro

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