ATEN UC9020 StreamLIVE HD User Manual

ATEN UC9020 StreamLIVE HD User Manual

Multi-channel av mixer
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UC9020 StreamLIVE™ HD
Multi-Channel AV Mixer
User Manual
www.aten.com

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Summary of Contents for ATEN UC9020 StreamLIVE HD

  • Page 1 UC9020 StreamLIVE™ HD Multi-Channel AV Mixer User Manual www.aten.com...
  • Page 2: Emc Information

    StreamLIVE™ HD User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3: User Information

    Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 1-949-428-1111 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
  • Page 4: Package Contents

    StreamLIVE™ HD User Manual Package Contents 1 UC9020 StreamLIVE™ HD Multi-Channel AV Mixer 1 USB Type-A to USB Type-C Cable 1 USB Type-A to USB Type-A Cable 1 AC Power Cord 1 User Instructions Note: Make sure that all of the components are present and in good order.
  • Page 5: Table Of Contents

    ATEN OnAir App ........
  • Page 6 StreamLIVE™ HD User Manual 5. ATEN OnAir App & Audio Mixer Audio Mixer..........29 6.
  • Page 7: About This Manual

    Chapter 2, Hardware Setup describes the steps that are necessary to quickly and safely set up your installation. Chapter 3, ATEN OnAir App & Side Menu explains the functions in the OnAir App and its side menu. Chapter 4, ATEN OnAir App & Video Mixer explains the functions in the Video Mixer deck in the OnAir App, including scene editing, media resizing/cropping and text and image overlays.
  • Page 8: Conventions

    Indicates critical information. Product Information For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 9: Introduction

    To get started, simply connect video/audio sources, and an Ethernet with an ATEN app-installed iPad, and you are ready to roll. Whether you're capturing, editing or streaming, the StreamLIVE™ HD with its ergonomic and practical design, it is flexible enough to fit all independent live streaming broadcasting environments.
  • Page 10: Features

    StreamLIVE™ HD User Manual Features  All-in-one design to simplify streaming workfl ow–Integrates 1080p video capture, video switch, streaming encoder, video converter, video splitter, and audio mixer  Professional-quality live streaming to global audiences by any CDN platform, with a low entry threshold, even entry-level users can quickly get started ...
  • Page 11: Components

    Chapter 1. Introduction Components Top View Component Description Audio Section (Controls the audio settings of the system) Audio Level Control Controls the volume of the selected audio source. Mute Mutes/unmutes the audio the system is currently tuned into. When muting source 1 or 2, AFV will also be turned off. Switches to the PGM audio source.
  • Page 12 StreamLIVE™ HD User Manual Component Description Switches to the MIC audio source. The button will light up when switched to this source. Switches to the RCA Line In audio source. The button will light up when switched to this source. Video Section (controls the video settings of the system) Scenes Selector Selects the current stream (PGM) scene and the preview...
  • Page 13: Rear View

    Chapter 1. Introduction Rear View Component Description SRC / PGM Output Programmed (PGM) Video output. Port 4K HDMI Loop Out An HDMI 1 Input source and an HDMI 1 Loop Out. Port / 4K HDMI Input Port 1080P Video Input HDMI 2 Input that can take Video Input A or B.
  • Page 14: Side View

    StreamLIVE™ HD User Manual Side View Component Description iPad Link Port (Data Connects to the iPad for ATEN OnAir app. only) 3.5mm Audio Sound output for the preview scene (the greenly lit Monitor Jack scene).
  • Page 15: Hardware Setup

    Chapter 2 Hardware Setup Please review the safety information regarding the placement of this device in Safety Instructions, page 39. Connecting the StreamLIVE™ HD Unit Follow the steps below to connect the StreamLIVE™ HD to an HDMI source and the host.
  • Page 16 StreamLIVE™ HD User Manual 1. Power on the unit by connecting the power cord. Wait for the boot-up luminous (scene keys) sequence. 2. Connect the HDMI sources (e.g. PC, gaming console or video recorder) 3. Connect a microphone or any other audio sources. 4.
  • Page 17: Connecting Ipad To Uc9020

    Note: The USB-A to USB-C cable included in the package is custom-made for this setup, a general USB-A to USB-C cable will not work. If you wish to have the charging function, connect an Aten UH3236 mini dock (available for purchase separately) between the iPad and the UC9020, and connect your iPad charger to the UH3236.
  • Page 18 StreamLIVE™ HD User Manual This Page Intentionally Left Blank...
  • Page 19: Aten Onair App & Side Menu

    Download the ATEN OnAir App from App Store and install it on your iPad. The icon looks like the one below: Tap to open the ATEN OnAir App and the Tutorial will be prompted for the first time you open the ATEN OnAir App.
  • Page 20 StreamLIVE™ HD User Manual Follow the on-screen instruction as it guides you through the basics of using the ATEN OnAir App with UC9020. When finished, a message will be shown: To run the Tutorial again, tap the icon on the top left corner for the side...
  • Page 21: Page Components

    Chapter 3. ATEN OnAir App & Side Menu Page Components Component Description Side Menu Tap the icon for the side menu. Refer to Side Menu on page 14 for more details. Deck Selector Tap to select the desired configuration deck.
  • Page 22: Side Menu

    StreamLIVE™ HD User Manual Side Menu A side menu is available for project management, tutorial, app information and self-diagnostic function. For the side menu, tap the icon on the top left corner. Current Project Tap the icon to edit the name of your project:...
  • Page 23: Create Project

    Chapter 3. ATEN OnAir App & Side Menu Create Project 1. Tap Create New Project. 2. Enter a name for the project. 3. (Optional) Select a template. Templates are project settings pre-configured for you if you are unsure how your new project should be.
  • Page 24: Copy As New Project

    StreamLIVE™ HD User Manual Copy as New Project If you like the settings of your current project when you are to create a new one, you can use this function copy the settings. 1. Tap Create New Project. 2. Enter a name for the project. 3.
  • Page 25: Open Project

    Chapter 3. ATEN OnAir App & Side Menu Open Project Tap Open Project for a list of available projects. An example is shown: Tap to select the project you wish to use.
  • Page 26: About

    StreamLIVE™ HD User Manual About Tap About for information of the app. An example is shown below:...
  • Page 27: All Projects

    Chapter 3. ATEN OnAir App & Side Menu All Projects For information of the available projects, tap All Projects. An example is shown: You can also open or delete the projects here. To open a project, tap to select a project and tap Open. An example is shown: To delete a project, tap the garbage can icon corresponding the project.
  • Page 28: Tutorial

    StreamLIVE™ HD User Manual Tutorial Tap Tutorial to go through the tutorial again. Self-diagnostic Tap Self-diagnostic to self-diagnose for a report. An example is shown: You can tap the icon to share the report.
  • Page 29: Aten Onair App & Video Mixer

    Chapter 4 ATEN OnAir App & Video Mixer Video Mixer The video mixer page allows you to preview videos of PRV and PGM, adjust MIC and PGM volume, scene selection and editing, and transition control. The components of the page is shown below:...
  • Page 30 StreamLIVE™ HD User Manual Component Description Scene Selector 8 scenes are shown here. Green outline scene = PRV Preview. e.g. outline scene = PGM Preview. e.g. Tap a scene to put the scene into the PRV Preview section. To put the scene in PRV Preview to PGM Preview, use the Transition Control (explained below).
  • Page 31 Chapter 4. ATEN OnAir App & Video Mixer Component Description Transition Controls the switching between the current stream (PGM) Control scene and the preview (PRV) stream. To switch, 1. slide the transition bar all the way to the top or bottom;...
  • Page 32: Scene Editor

    StreamLIVE™ HD User Manual Scene Editor When you tap the icon under a scene in the scene selector region, you can start editing the scene’s display. An example is shown below: Component Description Scene Display This region is how this scene will be displayed. You can configure the components within the region.
  • Page 33 Chapter 4. ATEN OnAir App & Video Mixer Component Description Media Select the source(s) and how the source(s) are laid out for the scene. 1. Full Screen Mode 2. Select the source of the 1080p video input port (HDMI A or B) 3.
  • Page 34: Resize/Crop Tool

    StreamLIVE™ HD User Manual Resize/Crop Tool This section describes how to resize or crop any of the components in the “Scene Display” region. Resize To resize any component, tap the component (overlay or media) and a resize tool will be visible on the “Scene Display” region. Examples are shown below: Tap and hold to drag the resize tool to resize the component.
  • Page 35: Crop (Media Only)

    Chapter 4. ATEN OnAir App & Video Mixer Crop (Media Only) To resize a media, tap the media. An example is shown: Tap the Resize/Crop Tool to start the tool. Pinch your finger inward or outward to crop. A small box is on the left of the “Scene Display”...
  • Page 36: Add/Edit Text Overlay

    StreamLIVE™ HD User Manual Add/Edit Text Overlay Tapping allows you to add a Text Overlay to the scene. A pop-up configuration page and its description is shown below: When completed, tap OK to save the configuration and return to the previous screen.
  • Page 37: Aten Onair App & Audio Mixer

    Chapter 5 ATEN OnAir App & Audio Mixer Audio Mixer The components of the Audio Mixer deck page is shown below: Component Description Audio Level Slide the volume slider to control the volume of each audio Control source. : The audio is turned off (muted) : The audio is turned on (unmuted) Tap On to turn on/off the sound for the source.
  • Page 38 StreamLIVE™ HD User Manual Component Description HDMI 1 and 2 Audio-Follows-Video ON: Broadcasting the Audio Control source’s video will also play the source’s audio. ON: The audio is turned on (unmuted). OFF: The audio is turned off (muted). MIC Gain You can adjust the MIC Gain settings here: Control Tap the fields to adjust the options.
  • Page 39: Aten Onair App & Settings

    Chapter 6 ATEN OnAir App & Settings Settings The components of the Setting deck page is shown below:...
  • Page 40 StreamLIVE™ HD User Manual Component Description Stream Configure livestream information here: Connection Server 1 & 2: Settings : disable stream. : enable stream. You can stream to two platforms simultaneously if you enable both Server 1 & 2. URL and Stream Key: Obtain the URL and Stream Key from the platform(s) you wish to livestream on.
  • Page 41 Chapter 6. ATEN OnAir App & Settings Component Description Stream Output Transition Period: This is the scene transitioning delay for Settings the Auto button (on the app or on the unit). Choose between 0.3 and 3 seconds. (Refer to Transition Control on...
  • Page 42: Example Livestream Url And Stream Key (Youtube)

    StreamLIVE™ HD User Manual Example Livestream URL and Stream Key (Facebook) Example Livestream URL and Stream Key (Youtube)
  • Page 43: Quick Live-Stream Setup

    Chapter 7 Quick Live-Stream Setup Setup Before you start live-streaming, you need to setup your live-stream platform on the UC9020. Setting these up can be on any interface (PC, laptop, tablets, etc.) as long as you are able to get the Server URL and Stream Key. This section will therefore take you through obtaining the Server URL and Stream Key, input them into the OnAir app, synchronize the OnAir app with the UC9020 and start streaming using your iPad.
  • Page 44 StreamLIVE™ HD User Manual 5. Tap the Connect button up top. A page similar to the one below is shown: 6. Server URL and Stream Key are displayed here. Copy them and enter them into their corresponding fields in the stream settings section under the “Setting”...
  • Page 45 Chapter 7. Quick Live-Stream Setup 9. Disconnect iPad from the unit and go to the Facebook Connect page. Upon receiving the stream, the Go Live button (on the bottom-right of the page) will light up. 10. You can tap Go Live to start broadcasting your stream, or you can edit the information here (scope not part of this manual) before you start broadcasting your stream.
  • Page 46: During The Live-Stream

    StreamLIVE™ HD User Manual During the Live-Stream During the live-stream, you can:  Use the transition function (T-bar, Auto button or Cut button) to switch PRV preview image to the PRG preview.  Press the Pause button to pause streaming. ...
  • Page 47: Appendix

    Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 48 CAMLIVE User Manual extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.  To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
  • Page 49: Technical Support

    Troubleshooting http://www.aten-usa.com/support Support Documentation Software Updates Telephone Support 1-888-999-ATEN ext 4988 1-949-428-1111 When you contact us, please have the following information ready beforehand:  Product model number, serial number, and date of purchase  Your computer configuration, including operating system, revision level, expansion cards, and software ...
  • Page 50: Specifications

    CAMLIVE User Manual Specifications Function CAMLIVE Video Input 1 x 4K HDMI Type A Female (up to 4K@60, no HDCP support) 2 x HDMI Type-A Female (up to 1080p@60, switcher, no HDCP support Video Output 1 x 4K Loop-Thru HDMI Type-A Female (up to 4K@60, no HDCP support) 1 x PGM HDMI Type-A Female (up to 1080p@60, no HDCP support)
  • Page 51 Appendix Function CAMLIVE Audio Input HDMI captured input (stereo) 1 x Mic input, 6.5mm jack (dual mono) 1 x Line input, RCA jack Audio Output HDMI output (stereo) 1 x Line output, 3.5mm Jack (stereo) Network Protocol Multi-Publish to Streaming Server / CDN (RTMP/RTMPS) Video Encoding Format: H.264 Bit rate: 512Kbps-10Mbps...
  • Page 52: Live-Streaming Information

    CAMLIVE User Manual Live-Streaming Information Create a Live Stream with Youtube You can learn more from Youtube for “Encoder Streaming” https://support.google.com/youtube/answer/ 9227510?hl=en&ref_topic=9257984 Or from “Set up your live streaming encoder” https://support.google.com/youtube/answer/2907883 What is CDN Service? A content delivery network or content distribution network (CDN) is a geographically distributed network of proxy servers and their data centers.
  • Page 53: Limited Warranty

    What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.

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