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Summary of Contents for TELUS 2359699
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Page 2: High Speed Internet
At TELUS, we’re committed to putting you first, and that’s why we’re here to help you every step of the way. Please see the below table of contents, for helpful information on setting up and using your Optik TV and Internet, as well as troubleshooting common issues. - Page 3 (2 seconds) to exit the Channel Guide, main menu, or an app. Browse the Channel Guide Press guide to find out which shows are on now and which shows are coming up later. For more information on programming your Optik TV remote, visit telus.com/optikremote Version 1...
- Page 4 Record and watch TV programs Your Optik Personal Video Recorder (PVR) allows you to: Record your favourite programs. Pause and replay TV. S tart watching a recording in one room, n pause it and resume in another. Record single episodes and TV series While watching live TV, from the Channel Guide or search results,...
- Page 5 Watch On Demand movies & shows With Optik on Demand you can: B rowse the library of over 23,000 n movies and TV shows at no cost. C atch up on the latest episodes n of select TV shows for free. B inge watch shows from the premium n channels you subscribe to.
- Page 6 You can browse and watch a huge library of On Demand shows, movies, and select TV anytime, anywhere with Optik on the go. onthego.telus.com Create a free Optik TV account Get access to Optik TV apps on your mobile device with an Optik TV account.
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Page 7: Set Up Parental Controls
Set up parental controls You can control what your family watches by setting parental controls to block specific content. Parental control settings are specific to each digital box, allowing you to block different types of content on each TV in your home. - Page 8 Version 1...
- Page 9 Wi-Fi Network Name: magnet that your installer provided. Step 5 Type your password and then Wi-Fi Network Password: tap Connect. Your device will be Still need help? connected to Wi-Fi. Visit telus.com/support Version 1...
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Page 10: Minimize Interference
Get the best from your Wi-Fi For the fastest possible connection Connect your computer or laptop using a cable to your TELUS modem. For Wi-Fi devices, it’s always best to get close to your modem. Avoid congestion Each additional device that you connect to Wi-Fi may reduce the speed for each device. - Page 11 Create a TELUS.net email account As a TELUS customer, you can create your own free personalized TELUS.net email account: Visit telus.com/myaccount. If you already have an account, login using your My Account username and password. If not, register for an account.
- Page 12 Version 1...
- Page 13 My TV is not displaying Optik TV Try the following steps to successfully display Optik TV: Make sure that your digital box is plugged in and switched on. Check that the oval power light in the front of the box is green. If the digital box’s power light is not green, press OK.
- Page 14 Replace the batteries in your remote and press guide on your remote, it should appear after a short delay. If the above steps were unsuccessful, visit telus.com/support for more troubleshooting tips. Is your remote not turning on your TV and digital...
- Page 15 Check the back of your digital box and TV to ensure that all of the cables are firmly connected. Still having other picture quality problems? Visit telus.com/support for more help. Version 1...
- Page 16 Notes Version 1...
- Page 17 Our customer service is what sets us apart. Welcome to TELUS. We look forward to keeping you happy with outstanding telecommunications service. Month after month, 99% of our customers choose to stay with us. Following today’s installation, you may receive a survey call from TELUS.
- Page 18 Hit Order $ and enjoy the show. A credit will be automatically applied to your next bill. Learn more at TELUS.com/ondemand * Up to a maximum of $8. Credit must be used within 30 days of installation. Unused credits will expire.
- Page 19 Learn more about your TELUS services: Get help online Find the answers to your problems at telus.com/support Manage your account Check your bill, change your channel packages or update your address at your convenience 24/7 by registering your account at telus.com/myaccount Understand your bill Your regular monthly charges are billed one month in advance.
- Page 20 Movies & series Comedy & Music Kids & family Learning News Sports & PPV 1000 Premium sports 2000 French 2300 Multicultural For a complete channel guide, visit telus.com/optikchannelguide Visit telus.com/serviceterms for terms and conditions. © 2016 TELUS. 03/16 SKU: 2359699...
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