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Summary of Contents for Buoy Labs buoy
- Page 1 Quick Start Guide buoy.ai...
- Page 2 What’s in the box? • Buoy™ device • Battery and charger assembly • 3/4” meter couplings (2) • Rubber gaskets (6) • Buoy Quick Start Guide • Buoy Installation Guide • Buoy sticker • Buoy tape measure...
- Page 3 Steps: Charge your Buoy’s batt ery. Download the app to your phone(s) and/or tablet(s). Put the fully charged batt ery in your Buoy device. Connect to your home’s WiFi. Test the water shutoff butt on in the app. Install the Buoy and test again.
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Page 4: Section 1: Before Installation
2 hours before placing in the Buoy. 1. Charge your Buoy’s battery. • Connect the power supply and charging adaptor. • Plug the battery into the adaptor end. • Plug the power supply into a standard 110v wall outlet. - Page 5 Download the Buoy app from: htt ps:/ /buoy.ai/download. We sent you a welcome email with instructi ons for creati ng your Buoy password. If you can’t fi nd your welcome email, contact us at htt ps:/ /support.buoy.ai or call (855) 481-7112.
- Page 6 • Press the black butt on to turn on your Buoy. • You should see the LED light up. If the Buoy is charged and the white light in the Buoy logo is sti ll off , contact us at htt ps:/ /support.buoy.ai.
- Page 7 4. Connect to your home’s WiFi. Sign in to the Buoy app from your phone or tablet. The white light at the top of the logo on your Buoy will start blinking twice per second. Follow the instructi ons in the app to complete setup.
- Page 8 5. Test the water shutoff butt on in the app. Before you install your Buoy: • Press the Valve butt on at the bott om of the app screen. • Press “Yes, turn OFF my water.” • Within one minute you...
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Page 9: Section 2: After Installation
• Check the app to see the water event. • Turn on an outdoor water spout. • Check the app to see the water event. If Buoy isn’t capturing some of your water use, talk to your installer, or contact Buoy support at htt ps:/ /support.buoy.ai. - Page 10 Buoy learns how your house uses water, for the fi rst two weeks, you won’t receive leak noti fi cati ons. You can help your Buoy learn faster by recategorizing your water use in the app. To recategorize:...
- Page 11 By the end of two weeks, you will see your water usage categorized and can receive leak alerts.
- Page 12 Understanding Buoy’s Lights Solid white = Booting up A solid white light on your Buoy means that the device is in the process of booting up. This should last no more than 20 seconds. White, blinking quickly = Ready to connect A quickly blinking white light means your Buoy is ready for you to connect to your home’s WiFi.
- Page 13 Buoy has power, press the black button on the side of the Buoy. If a white light starts blinking slowly, your Buoy is fine. If the white light is on and then quickly turns off, you need to charge the battery.
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Page 14: Troubleshooting
I got an alert that my device is offline. What should I do? Your Buoy has lost its connection to your WiFi. Press the black button on the side of the Buoy device. If the white light in the Buoy logo starts blinking slowly, the connection is fine. - Page 15 If you have changed your home WiFi or password, go to the Buoy app and follow the instructions to update your WiFi information. The app will go through the setup process, and tell you when to push the black button on the side of your Buoy to reset the connection.
- Page 16 How do I turn my water back The app will show that your water is off . You can turn water back on at the Buoy itself or from the app. • From the app, click the Valve icon at the bott om of your app screen.
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Page 17: Additional Help
Additional Help Customer Service https:/ /support.buoy.ai 1 (855) 481-7112 FAQs buoy.ai/faq Website buoy.ai Legal, Compliance, and other important information regarding your Buoy device can be found in the Buoy app in Account Settings > Legal, or on our website at buoy.ai. - Page 18 My Notes __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________...
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