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Polycom HDA50 Administrator's Manual

Polycom HDA50 Administrator's Manual

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ADMINISTRATOR GUIDE
1.0.0 | July 2019 | 3725-86015-001A
®
Polycom
HDA50

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Summary of Contents for Polycom HDA50

  • Page 1 ADMINISTRATOR GUIDE 1.0.0 | July 2019 | 3725-86015-001A ® Polycom HDA50...
  • Page 2 Polycom up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive software information, as well as the open source software code used in this product, contact Polycom by email at OpenSourceVideo@polycom.com.

  • Page 3: Table Of Contents

    Polycom and Partner Resources ........
  • Page 4 Media Loopback Service ..........38 Polycom, Inc.
  • Page 5 Phone Port Setup and Configuration ......... . . 106 Possible Error Messages on Firmware Update Failure ......107 Polycom, Inc.

  • Page 6: Before You Begin

    ● For Polycom Software releases and documentation, see Polycom Voice Support. ● For user guides for Polycom voice products, refer to the product support page for your phone at Polycom Voice Support. ● You can find Request for Comments (RFC) documents by entering the RFC number at https://www.ietf.org/rfc/.

  • Page 7: The Polycom Community

    Participate in discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom Community, simply create a Polycom Online account. When logged in, you can access Polycom support personnel and participate in developer and support forums to find the latest information on hardware, software, and partner solutions topics.

  • Page 8: Literal Fashion

    If the value is a comma-separated list of strings or contains attributes after a comma or semicolon, avoid adding extra white space before and after the delimiter. For example: CertainParameter = 1,2,3,4;a;b;c Polycom, Inc.
  • Page 9 Before You Begin If a parameter value can include white spaces, such as X_DisplayLabel, use just a single space and no extra space before and after the value. For example: X_DisplayLabel = My New Service Polycom, Inc.

  • Page 10: Getting Started

    Getting Started The HDA50 is a VoIP adapter for USB headsets. It offers audio reliability in instances when you prefer to use a soft client for call management and control. Similar to a desk phone, it ensures that audio traffic is separated and prioritized.

  • Page 11: Configuration And Management Interfaces

    ● Remote configuration and management using PDMS-SP at https://www1.obitalk.com Web Server-Based Local Configuration You can access the HDA50 device configuration web page using the IP address and default account credentials: ● For user access, the default user name and password are user and user.

  • Page 12: Local Device Update And Management

    WAN side access to the web server is disabled by default. You can enable this option on the device web page (from the LAN side). For more information on using the PDMS-SP interface, refer to the Polycom Device Management Service for Service Providers Administrator Guide at Polycom Support.

  • Page 13: Backup Configuration

    XML tags aren’t compliant with TR-104, but the file size is smaller and the file is more readable. Restore Configuration When restoring the configuration to a previous backup copy, you need to specify the backup file you want to restore to. Polycom, Inc.

  • Page 14: Reset Configuration Locally

    1 Enter the following parameter into an XML configuration file: <ParameterList X_Reset="All"> 2 In the PDMS-SP interface, use base profiles to push the XML file to the device. You can also go to Restore Configuration on the local web page. Polycom, Inc.

  • Page 15: Device Interface

    Device Interface The HDA50 contains a number of configurable device interface ports. These provide connections for a headset, LAN, and computer connections. Headset Connection Use the USB port on your HDA50 to connect a supported headset. To configure headset settings, go to Physical Interfaces > USB Port > USB Headset Settings on the device web portal.

  • Page 16: Use The Device As A Paging System

    IP Routing and LAN Switching Features The HDA50 has two Ethernet ports labeled as the Internet port and the LAN port. The device works as a router by default. All the native voice services and features use the WAN port only when the HDA50 is in router mode.
  • Page 17 Device Interface In addition to being a NAT (Network Address Translation) router, the HDA50 includes a DHCP server, a DNS forwarder, and a basic firewall. It supports port forwarding, DMZ, QoS, and VLAN (802.1Q). The maximum routing throughput between the WAN and the LAN side is approximately 30 Mbps. This speed can be achieved when there are no active calls in the system.

  • Page 18: Lan Switching Features

    LAN Switching Features You can set the HDA50 to act as a 3-port switch. One of the ports is internal, while the two external ports (labeled as Internet and LAN) connect to other devices. This is the Bridge mode. In this mode, all the router features, such DHCP server, firewall, and port forwarding, won’t take effect.

  • Page 19: 802.1X Authentication

    A password or passphrase. If a Required Required Required password or passphrase isn’t needed, set the value as an empty string. 802_1XAnonymousID When empty, anonymous identity is Required Required used in authentication. 802_1XTLSSecurityProfile Security profile for the 802.1x Required authentication. Polycom, Inc.

  • Page 20: Status Pages

    Reboot after factory reset using the device hardware PIN. New profile invoked and profile URL changed. Reboot from SIP Notify (Reserved). Reboot from telephone port (IVR). Reboot from web page — no change in parameter values or firmware. Reboot during OBiTALK signup. Reboot during OBiTALK signup. Polycom, Inc.

  • Page 21: Usb Headset Status

     N Active Calls, where N = 0, 1,..., as many as the maximum number of calls allowed in the configuration. LAN Status This page is available when the HDA50 is in router mode, and shows the status of devices currently on the LAN. There are two sections: Polycom, Inc.

  • Page 22: Call Status

    Services, Phone, and Line Status Find statistics relevant to SPn on the SPn Stats page (where n = 1, 2, 3, 4). See the Parameter Reference Guide for information on the parameters displayed on these pages. Polycom, Inc.

  • Page 23: Device Settings

    The general format for tone profiles is: [field-1];[field-2];[field-3];...;[field - 6] Use a semicolon to separate the configuration fields. No spaces are allowed in the tone profile pattern. Field-1 Composition This field describes frequency components used for tone synthesis and it supports as many as three different frequencies. Polycom, Inc.

  • Page 24: Field-2 Composition

    8 options (0 through 7)  0: No frequency specified (silent tone)  1: The first frequency  2: The second frequency  3: The first and second frequencies  4: The third frequency Polycom, Inc.

  • Page 25: Tone Examples

    Busy tone is generated as a mixture of two frequency components: 480 Hz at –18 dBm and 620 Hz at –18 dBm The expiration time is exactly 10 seconds. It has only one cadence segment, which has tone active 0.5 second and tone inactive 0.5 second. Polycom, Inc.

  • Page 26: Ring Profile A & B

    For more information on Tone Profile A & B parameters, see the Tone Profile A & B Parameter Guide table in the Parameter Reference Guide section. Ring Profile A & B The HDA50 provides two ring profiles that control associated call tones. You can customize each profile separately. Polycom, Inc.

  • Page 27: Ring Profile Features

    The ring active time in seconds. ● Negative value: Not allowed ● 1No value: Infinite ring active time ● Others: Normal ring active time (as many as 3 decimated digits) off_0/1/2/3: The ring inactive time in seconds ● Negative value: Not allowed Polycom, Inc.
  • Page 28 For more information on call waiting parameters, see the Call Waiting Parameter Guide table in the Parameter Reference Guide section. For more information on ring profile parameters, see the Ring Profile Parameter Guide table in the Parameter Reference Guide section. Polycom, Inc.

  • Page 29: Call Routing

    Comma-separated list of 0 or more peering peering-list : peering,peering,… objects Comma-separated list of 0 or more terminal-list : terminal,terminal,…. terminal objects peering : caller-list > callee-list Vertical bar-separated list of 0 or more caller-list : caller|caller|caller|… caller objects Polycom, Inc.
  • Page 30 ● Peering-list is optional in InboundCallRoute. If the peering-list is empty, the succeeding ‘:’ can be omitted also. An empty peering-list implies a single peering object whose caller object list matches any caller number. That is, the following InboundCallRoutes are all equivalent:  ph  {ph}  {:ph} Polycom, Inc.

  • Page 31: Outbound Call Route Configuration

    ● terminal := PHx OR AAx OR LIx(arg) OR SPx(arg) OR PPx(arg) (arg object is optional) ● arg := cid > target ● x := 1 OR 2 OR 3…(where applicable; can be omitted if it is equal to 1) ● cid = spoofed-caller-number ● target = number-to-call OR $2 Polycom, Inc.

  • Page 32: Trunks, Endpoints, And Terminals

    Trunks, Endpoints, and Terminals Your HDA50 is also a Voice Service Bridge (VSB) that supports multiple voice services. It can bridge calls across any of the supported services. A call bridge is a voice connection connecting two calls on the same or different voice services.
  • Page 33 ● AA1 = the Auto Attendant Unless stated otherwise, abbreviated endpoint names are case-insensitive. A trunk or an endpoint is also referred to as a terminal in this document. The following matrix shows the possible call connections between the endpoints and the trunks. Polycom, Inc.
  • Page 34 Call Routing Supported Endpoint Calls on the Device Any Trunk Phone Port Any Trunk Phone Port (PHONE1 Port) Polycom, Inc.

  • Page 35: Service Providers

    This section of the configuration concerns all SIP based configurations. Each ITSP configuration is grouped together as an ITSP profile. The HDA50 refers to them as ITSP Profile A, B, C, and D. On the other hand, the SP service account specifics are grouped under the heading SPn service, where n = 1, 2, 3, or 4.

  • Page 36: Sip Registration

    When sending out SIP requests to the server, the device looks up the IP address of the server using standard DNS query if the server is specified as a domain name instead of an IP address. If an Outbound Polycom, Inc.
  • Page 37 Primary Server. Subsequently, the device maintains registration with the primary server the usual way. However, if no working server is found after traversing the entire list, the device takes a short break and repeats the search in the same order. Polycom, Inc.
  • Page 38 Regardless, if PAID exists or not, the device always takes the privacy setting from the RPID if it is present in the INVITE request. If the resulting call name is Anonymous (case-insensitive), the device treats it as if the caller is requesting full privacy. Polycom, Inc.
  • Page 39 If ICE is enabled and the peer’s SDP has more than one candidate, the device sends STUN requests to each peer candidate from its local RTP port. As soon as it receives a response from the highest priority candidate, the device concludes ICE and uses this candidate to communicate with the peer. Otherwise, the Polycom, Inc.

  • Page 40: Itsp Driven Distinctive Ringing

    To enable the X-RTP-Stat feature, set the ITSP Profile X – SIP::X_InsertRTPStats parameter to YES (or TRUE). Media Loopback Service The device supports the media loopback draft as described in draft-mmusic-media-loopback-13.txt. The device supports the following media loopback features: ● Loopback modes: loopback-source and loopback-mirror Polycom, Inc.

  • Page 41: Using Spn As A Proxy For A Sip Ip Phone

    InboundCallRoute must be set up with the proper routing rule to handle calls from the local_client. The SIP Proxy Server parameter on the client device must be sent to: <obi-number>.pnn.obihai.com:<spn-user-agent-port> where <obi-number> is the 9-digit OBi number of this device, and <spn-user-agent-port> is SPn’s X_UserAgentPort parameter. Polycom, Inc.

  • Page 42: Automated Attendant

    When connecting to the AA in this manner, there are two options at present. The HDA50 supports only one session of AA at a time. Additional calls routed to the AA while a session is in progress are rejected by the AA as busy.

  • Page 43: Trunk Groups

    VG8, TG1, TG2, … TG4. A TG can include another TG (that is, TG can be recursive). However, you must make sure this does not result in infinite recursion. For more information on trunk group parameters, see the Trunk Group Parameter Guide table in the Parameter Reference Guide section. Polycom, Inc.

  • Page 44: Parameter Reference Guide

    Parameter Reference Guide This section lists the HDA50 parameters in the order shown on the device native web page. Depending on your device or your settings, the device native web page may not present all of these parameters to you.
  • Page 45 Amount of jitter buffer overruns during the call. Sequence number discontinuities Number of times a discontinuity is encountered in the sequence number of the incoming RTP stream. Round-Trip Propagation Delay A measurement of the round trip propagation delay of RTP packets. Polycom, Inc.
  • Page 46 RTP payload bytes received for this line. PacketsLost Number of RTP packets lost on this line. Overruns Number of times a jitter buffer overrun was received on this line. Underruns Number of times a jitter buffer underrun was received on this line. Polycom, Inc.
  • Page 47 Number of times receive jitter buffer overrun on this line. Underruns Number of times receive jitter buffer underrun on this line. Port Status Parameter Guide Parameter Description Default Setting Port Status State Port status, such as on-hook, off-hook, ringing. LoopCurrent Loop current in mA. Polycom, Inc.
  • Page 48 DNS servers when attempting to resolve a domain name. DNSServer1 and DNSServer2 are tried first, whichever is specified, and then the addresses obtained from the DHCP Server if available. Local Time CurrentLocalTime Current local date and time of the device (read-only parameter). Polycom, Inc.
  • Page 49 GMT+02:00(Athens,Cairo) • GMT+03:00(Moscow,Baghdad) • GMT+04:00(Abu Dhabi) • GMT+04:30(Kabul) • GMT+05:00(Islamabad,Karachi) • GMT+05:30(New Delhi) • GMT+05:45(Kathmandu) • GMT+06:00 • GMT+07:00(Bangkok,Jakarta) • GMT+08:00(Beijing,HK,Singapore) • GMT+09:00(Tokyo,Seoul) • GMT+10:00(Sydney,Guam) • GMT+11:00(Solomon Is.) • GMT+12:00(Fiji,Auckland) DaylightSavingTimeEnab Enables daylight saving time on the unit. Polycom, Inc.
  • Page 50 This parameter controls the number of seconds between successive DNS query made by the unit for a given domain name. Choose from 0 to 5 seconds. Polycom, Inc.
  • Page 51 If the A record of a given host name can’t be found in any of the Local DNS Records, the device attempts to resolve it using external DNS queries. Any change applied to Local DNS Record needs a reboot in order to take effect. Polycom, Inc.
  • Page 52 PPPoEPassword PPPoE account password. VLANID Valid range is 0 – 4094 (4095 is reserved). 0 means VLAN is disabled and egress packets are not tagged by the device. This setting applies to all packets sent by the device. Polycom, Inc.
  • Page 53 Local Time CurrentLocalTime Current local date and time of the device (read only). Time Service Settings NTPServer1 Host name or IP address of the first NTP server. pool.ntp.org NTPServer2 Host name or IP address of the second NTP server. Polycom, Inc.
  • Page 54 > 0, or on the weekday on or before the last-day-of-given-month+day+1 (note that day = -1 equivalent to last day of the month). :ss can be omitted if the value is 0. :mm:ss can be omitted if mm and ss are both 0. Polycom, Inc.
  • Page 55 This parameter controls the number of seconds between successive DNS query made by the unit for a given domain name. Choose from 0 to 5. Polycom, Inc.
  • Page 56 If the A record of a given host name can’t be found in any of the Local DNS Records, the device attempts to resolve it using external DNS queries. Any change applied to Local DNS Record needs a reboot in order to take effect. Polycom, Inc.
  • Page 57 DHCP reservation list. If the range extends to addresses outside of the SubnetMask, a red exclamation mark (!) is shown next to the value on the device web page. AddressLeaseTime IP address lease time in minutes. 1440 LocalDomainName Local Domain Name for the LAN. Polycom, Inc.
  • Page 58 Otherwise this feature is enabled. DMZ Settings Enable Enables DMZ Service. HostIPAddress The IP address of the DMZ server. Port Forwarding Parameter Guide Parameter Description Default Setting Port Forwarding Enable Enables this port forwarding rule. RuleDescription Description of this rule. Polycom, Inc.
  • Page 59 12, or 14, the default is Low. • Restricted For N = 48 or • High 56, the default • Medium is High. • Low For all other Restricted class has the highest priority. DSCP codes, the default is Medium. Polycom, Inc.
  • Page 60 Interval parameter. First download on system start is performed after a random delay of 30 to 90 seconds if there is a firmware update scheduled at the beginning, or a random delay of 10 to 70 seconds. Polycom, Inc.
  • Page 61 When Method is set to Periodically, this is the number of seconds between download from ConfigURL. If value is 0, device downloads once only on system start (equivalent to setting Method to System Start). ConfigURL URL of config file. tftp://$DHC POPT66/$MAC .xml Polycom, Inc.
  • Page 62 Non-volatile generic parameters that can be referenced in other parameters, such as ConfigURL. TPRM0 to TPRM3 Temporary variables used in scripts for ConfigURL. Please refer to the Polycom OBi ATA Device Deployment Guide for examples on ® how to create these variables.
  • Page 63 Default Parameter Description Setting Web Server Port Web server port number. AdminPassword Administrator password, case-sensitive. admin UserPassword User password, case-sensitive. user AccessFromWAN Allows accessing device management web pages from the WAN side. Enable Enables IVR for local configuration. Polycom, Inc.
  • Page 64 The Common Name set in the installed certificate. Read-only status field. None FingerPrint SHA1 fingerprint of the installed certificates. None Obsolete When set to true, the certificate is deleted from the phone. Also, the False certificate downloading process is ignored. Custom DeviceCert n (X_DeviceManagement.CustomDeviceCert.n.), n = 1, 2 Polycom, Inc.
  • Page 65 • Platform1 • Platform2 • Platform1+2 DeviceCert The Device Certificate List to use in a TLS profile. Choice of: Polycom • Polycom • Custom1 • Custom2 ITSP Profile A & B (General and SP Info Settings) Parameter Guide Parameter Description...
  • Page 66 Maximum length is 127 characters. Website of this service provider. Maximum length is 127 characters. ContactPhoneNumber Phone number to contact this service provider. Maximum length is 31 characters. EmailAddress Email address to contact this service provider. Maximum length is 127 characters. Polycom, Inc.
  • Page 67 Destination port to be used in connecting to the 5060 outbound proxy. X_OutboundProxyTransport Controls the SIP transport for the outbound proxy Follow server, which can be different from that of the proxy ProxyServerTransp server. Choose from: • • • • Follow ProxyServerTransport Polycom, Inc.
  • Page 68 ReInviteExpires Re-invite Expires header value in seconds. RegisterExpires Register Expires header value in seconds (not used 3600 at the moment). RegistersMinExpires Register Min-Expires header value in seconds (not used at the moment). RegisterRetryInterval Register retry interval in seconds. Polycom, Inc.
  • Page 69 INVITE) during a connected call. This allows the device to detect if the connection with the peer is broken abnormally so it can release the call. Disable this option if the ITSP does not support Re-INVITE sent from the client device. Polycom, Inc.
  • Page 70 X_CheckPrimaryFallbackInter Interval in seconds at which the device checks the primary fallback list of candidate servers. X_CheckSecondaryFallbackIn Interval in seconds at which the device checks the terval secondary fallback list of candidate servers. Polycom, Inc.
  • Page 71 VIA header our outbound SIP messages. This option should be turned off if you are using port forwarding on the external router to route inbound SIP messages to the device. X_UseCompactHeader Enables using compact form SIP message header names. Polycom, Inc.
  • Page 72 10000 LocalCName The canonical name to use in RTCP messages. If blank, the device uses <userid>@<local_IP_address> as its canonical name. X_RTCPMux Enables using an rtcp-mux attribute in SDP (send and receive RTCP on the same port as RTP). Polycom, Inc.
  • Page 73 It can be one of the following choices: • keep-alive: The string “keep-alive” • empty: A blank line • stun: A standard STUN binding request; device uses the binding response to form its contact address for REGISTRATION • custom: Use the value of X_CustomKeepAliveMsg Polycom, Inc.
  • Page 74 This is applicable in a call-waiting scenario on the Phone port. X_CallParkedRing Ring pattern to ring the Phone port only as a reminder that there are calls parked in the parking lot. This feature is applicable only in an OBiPLUS solution. Polycom, Inc.
  • Page 75 X_UserAgentPort parameter. For example, SP1 has a local_client with the userid 4086578118 and the client wants to make and receive calls using SP3. The SP1 InboundCallRoute shall include the following rule: {4086578118>:sp3} The SP3 InboundCallRoute shall be: {sp1(408657118@local_client)} Polycom, Inc.
  • Page 76 ID, such as “00”, “01”, …, as the value.  “Send To Park”: Blind transfers the current call to a parking lot partition. Requires a va attribute with the parking lot partition mask, such as “0*”, “1*”, “**”, … as the value. Polycom, Inc.
  • Page 77 (so it can authenticati download new f/w or configuration upon boot up). Choose from: • no: Do not accept resync trigger • yes with authentication: Accept after challenging the sender • yes without authentication: Accept without challenging the sender Polycom, Inc.
  • Page 78 CallerIDName Displays name to identify the subscriber. The display name field is usually inserted in a FROM header in outbound SIP requests (such as INVITE) for the purpose of displaying a Caller ID Name on the recipient’s device. Polycom, Inc.
  • Page 79 SRTP. Otherwise, fall back to use regular unencrypted SRTP. • Offer Bother SRTP and RTP: Tells the service to accept either SRTP/SAVP or RTP/AVP offer, and the device makes its own SDP offer with both SRTP/SAVP and RPT/AVP in the SIP message. Polycom, Inc.
  • Page 80 Ring Profile. Choose from No Ring, or 1 through 10. RepeatDialRing The ring pattern number to use to ring the Phone port when a repeat dial operation on this trunk is successful as the called party is either ringing or answered. Polycom, Inc.
  • Page 81 (x=1,2,3,4) must be specified, otherwise authentication is disabled. AuthUserID1 One of 4 user IDs for authenticating direct dialing callers. AuthPassword1 One of 4 passwords for authenticating direct dialing callers. AuthUserID2 One of 4 user IDs for authenticating direct dialing callers. Polycom, Inc.
  • Page 82 Tips: Caller can dial 00# to have the AA call back his current number. Automated Attendant Prompt List AA Prompt List System Default Prompt To Be Played Welcome Welcome to OBi Attendant. Once, at the beginning when the AA starts. InvalidPin Invalid PIN. After user enters an invalid PIN. Polycom, Inc.
  • Page 83 SpacedUsed This is a read-only status parameter. It shows the amount of recording space used in number of milliseconds. SpaceAvailable This is a read-only status parameter. It shows the amount of recording space remaining in number of milliseconds. Polycom, Inc.
  • Page 84 {(<**9:>(Mpp)):pp}, {(Mpli):pli} For OBi:202/OBi302: {([1-9]x?*(Mpli)):pp}, {0:ph.ph2}, {(<**1:>(Msp1)):sp1}, {(<**2:>(Msp2)):sp2}, {(<**3:>(Msp3)):sp3}, {(<**4:>(Msp4)):sp4}, {(<**70:>(Mli)):li}, {(<**82:>(Mbt2)):bt2}, {(<**81:>(Mbt)):bt}, {(<**8:>(Mbt)):bt}, {(<**9:>(Mpp)):pp}, {(Mpli):pli} AnswerDelay Period of time in milliseconds that the AA waits before 4000 answering an incoming call that has been routed to it. Polycom, Inc.
  • Page 85 Prompt List to replace the system’s MenuTitle message. Menu Prompt List to replace the system’s Menu message. PleaseWait Prompt List to replace the system’s PleaseWait message. EnterNumber Prompt List to replace the system’s EnterNumber message. Prompt List to replace the system’s Bye message. Polycom, Inc.
  • Page 86 For other TG, the default is (blank) DigitMap Digit map associated with this trunk group. It can be For TG1, the default is referenced as (Mtgn). (1xxxxxxxxxx|<1>[2-9] xxxxxxxxx|011xx.|xx.) Phone Port Parameter Guide Parameter Description Default Setting Phone Port Enable Enables the Phone port. Polycom, Inc.
  • Page 87 Trunks, Endpoints, and Terminals {**0:aa},{***:aa2}, section for a description of the syntaxes to {(<**1:>(Msp1)):sp1}, specify this parameter. {(<**2:>(Msp2)):sp2}, {(<**3:>(Msp3)):sp3}, {(<**4:>(Msp4)):sp4}, {(<**9:>(Mpp)):pp}, {(Mpli):pli} For OBi202/OBi302 PHONE2: {([1-9]x?*(Mpli)):pp}, {(<##:>):li}, {(<#:>):ph}, {(<**70:>(Mli)):li}, {(<**82:>(Mbt2)):bt2}, {(<**81:>(Mbt)):bt}, {(<**8:>(Mbt)):bt}, {**0:aa},{***:aa2}, {(<**1:>(Msp1)):sp1}, {(<**2:>(Msp2)):sp2}, {(<**3:>(Msp3)):sp3}, {(<**4:>(Msp4)):sp4}, {(<**9:>(Mpp)):pp}, {(Mpli):pli} Polycom, Inc.
  • Page 88 Port Settings OnHookTipRingVoltage Tip/Ring Voltage when the attached phone is on hook (30 V to 52 V). OffHookCurrentMax Maximum supported current (15 mA to 45 mA) when the attached phone is off-hook. Polycom, Inc.
  • Page 89 Transmit gain in dB (–12 to 12) to apply to signal sent from the device to the attached phone(s). ChannelRxGain Receive gain in dB (–12 to 12) to apply to signal received by the device from the attached phone(s). Polycom, Inc.
  • Page 90 Enables Caller ID Signal generation. This option can be set to Yes even if the attached phone is not capable of displaying Caller ID. There is no harm in sending Caller ID signal while the phone is in the on hook state. Polycom, Inc.
  • Page 91 Enables VMWI Signal generation. If enabled, any SP voice service enabled on the device that has VMWI Service enabled triggers the generation of VMWI signal if there are new voicemails for the subscriber on the service provider’s voicemail system. Polycom, Inc.
  • Page 92 If Conference Call service is disabled, then hook flashing the phone resumes the holding call but ends the second outgoing call in Case 1, and swaps between the two calls in Case 2 (as in a call waiting situation). Polycom, Inc.
  • Page 93 • For Inbound and Outbound Calls EnablePHONEPortBargeIn Enables the caller to barge in when he calls the other Phone port from this Phone port while the other Phone port has an active call in progress, on-hold, or ringing. Polycom, Inc.
  • Page 94 The device plays fast busy tone without any announcement for all other call failure codes. The codes must be specified collectively as a digit map. PlaySITWithAnnoucement Enables including announcement of the error when an outbound call has failed. Timers Polycom, Inc.
  • Page 95 DigitMap on this Phone port. This timer governs the timeout when one or more patterns are partially matched or a variable length pattern (that can accommodate one or more optional digits) is matched. Polycom, Inc.
  • Page 96 Built-in the headset and the HDA50. ToneProfile Selects a Tone Profile for call progress tone generation. WideBandAudio Notifies SIP is the HDA50 supports Wideband Codecs audio. OutboundNumber Sets the number to dial for outbound calls. If left blank, the pp(ob22222222 device uses the last dialed number.
  • Page 97 Enable Enables this codec. SilenceSuppression Enables silence suppression for this codec. PacketizationPeriod Packet size in ms. Priority Priority assigned to this codec (1 is the highest). PayloadType Standard payload type for G729. Informational only, not configurable. iLBC Codec Polycom, Inc.
  • Page 98 Codec name. The device uses this codec when it acts as a loopbkprimer media loopback mirror and before receiving any packets from the loopback source during a media loopback call. PayloadType Dynamic Payload type for this codec. Valid range is 96– 127. Codec Settings Polycom, Inc.
  • Page 99 Obihai Tone Pattern Script. 440-18,480-18;-1;(2+4) Busy Tone ToneName Busy Tone. TonePattern Obihai Tone Pattern Script. 480-18,620-18;10;(.5+.5) Reorder Tone ToneName Reorder tone or Fast busy. TonePattern Obihai Tone Pattern Script. 480-18,620-18;10;(.25+.25) Confirmation Tone ToneName Confirmation Tone. TonePattern Obihai Tone Pattern Script. 600-18;1;(.2+.2) Polycom, Inc.
  • Page 100 DND Dial Tone: A special dial tone to Not configurable. indicate DND is active. TonePattern Obihai Tone Pattern Script. 350-18,440-18;20;(.2+.2) Conference Tone ToneName Conference Tone (indicates a 3-way Not configurable. conference call has started). TonePattern Obihai Tone Pattern Script. 350-16;10;(.1+.1,.1+9.7) SIT Tone 1 Polycom, Inc.
  • Page 101 Obihai Tone Pattern Script. 480-16;1;(.2+.2) Call Waiting Parameter Guide Parameter Description Default Setting Call Waiting Tone 1 ToneName Distinctive Call Waiting Tone 1. An incoming SIP Bellcore-dr1 INVITE may include the same name in an Alert-Info header to choose this ring. Polycom, Inc.
  • Page 102 TonePattern Obihai Tone Pattern Script. 440-18;30;(.3+.1,.3+.1,.1+10) Call Waiting Tone 8 ToneName Distinctive Call Waiting Tone 8. An incoming SIP User-dr3 INVITE may include the same name in an Alert-Info header to choose this ring. Polycom, Inc.
  • Page 103 RingPattern Obihai tone cadence script. 60;(.8+.4,.8+4) Ring Pattern 4 RingName Name of the ring. An incoming SIP INVITE may include Bellcore-dr4 the same name in an Alert-Info header to choose this ring. RingPattern Obihai tone cadence script. 60;(.4+.2,.3+.2,.8+4) Polycom, Inc.
  • Page 104 RingPattern Obihai tone cadence script. 60;(.25+9.75) Ring Pattern 10 RingName Name of the ring. An incoming SIP INVITE may include User-dr5 the same name in an Alert-Info header to choose this ring. RingPattern Obihai tone cadence script. 60;(.25+9.75) Polycom, Inc.
  • Page 105 A 2- to 16-character long label to reference this digit map in other digit maps and call routing rules. It must be alphanumeric, not contain any spaces, and be different from other user-defined or built-in digit map labels. DigitMap A valid digit map. Polycom, Inc.
  • Page 106 Maximum length is 64 characters. Password Password is case-sensitive. It must be an alphanumeric string and must not contain any spaces. Maximum Password length is 64 characters. Polycom, Inc.
  • Page 107 Maximum length of this field is 256 characters. WriteEnable By enabling write access to the file system, you enable the user to upload, copy, remove, rename, cut and paste files, or create, remove, and rename directories on the USB storage device. Polycom, Inc.

  • Page 108: Troubleshooting

    Retrieve the Device IP Address To set up and configure your phone If you are unable to access the device IP address from PDMS-SP or the main network router that the HDA50 is connected to, retrieve the device IP using a analog telephone.

  • Page 109: Possible Error Messages On Firmware Update Failure

    Try to update again later. services is in an active call or device provisioning is in progress. Firmware Is Not The device is already running the same No need to upgrade. Modified firmware as the one selected for update. Polycom, Inc.

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