Frequently Asked Questions - NanoCam Plus NCP-MIRDVR522 User Manual

12.0 FREQUENTLY ASKED QUESTIONS

1. My dash cam mount or power adaptor has failed?
In the event of any accessory failing due to manufacturing defect during the warranty period
or should you require a replacement accessory, please contact the NanoCam Plus support
team at service@directed.com.au. Replacement accessories can be also purchased at
www.nanocamplus.com.au
2. My dash cam displays a SD card read error message?
To ensure seamless operation of your NanoCam Plus dash cam, we strongly recommend
that you refer to your owners manual under specifications to which Micro SD is required. As
a minimum it should be a class 10 standard, brand from a well known manufacturer and also
cards which contain a multi layer NAND Type.
3. My dash cam displays a card full message?
The park mode function can be utilised and triggered to record events when your vehicle
is parked and powered off. When the camera detects motion or any shock movement it
will record a short write protected file which cannot be deleted by the loop record function.
Periodically it would be recommended to manually format the Micro SD card as it will release
occupied protected data.
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