LG 55XE4F Owner's Manual
Monitor signage
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- Owner's manual (146 pages) ,
- Installation manual (12 pages) ,
- Installation manual (12 pages)
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Summary of Contents for LG 55XE4F
- Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 49XE4F 55XE4F www.lg.com Copyright © 2019 LG Electronics Inc. All Rights Reserved.
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Page 2: Table Of Contents
TABLE OF CONTENTS SAFETY PRECAUTION ....3 - Precautions for the AC Adapter and Power ..4 - Precautions for Moving the Product ......6 - Precautions for Installing the Product ....7 - Precautions for Cleaning the Product ....9 - Precautions for Using the Product.......10 - Precautions for Using the Remote control ..12 - Precautions for Experiencing Image Retention ................13... -
Page 3: Safety Precaution
WARNING: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. SAFETY PRECAUTION The Safety Precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for its intended purpose. -
Page 4: Precautions For The Ac Adapter And Power
• Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord, make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorized service center for a replacement. - Page 5 • If water or any foreign substance goes inside the product, disconnect the power cord immediately and contact the service center. - Otherwise, this may cause a fire or electric shock due to damage to the product. • Keep the power cord or AC adapter away from any heating devices. - The cord coating may melt and cause fire or electric shock.
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Page 6: Precautions For Moving The Product
Precautions for Moving the Product WARNING • Contact the service center before moving the product. - It may cause electric shock and damage the product. • Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. - You may be electrocuted or the product can be damaged. -
Page 7: Precautions For Installing The Product
Precautions for Installing the Product WARNING • Contact the service center before installing the product. - It can cause electric shock and damage the product. • Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near the product to prevent throwing things on the product screen. - Page 8 CAUTION • Install the product where no Electromagnetic Interference occurs. • If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing. Please do not install the product in places such as where there is an abundance of fine dust or oil mist, chemical substances are used, exposed to direct sunlight, the temperature is very high or low, the humidity is very high.
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Page 9: Precautions For Cleaning The Product
Precautions for Cleaning the Product WARNING • Keep the product clean at all times. - If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. • When you need to clean the inside of the product, you must contact the service center. - Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product. -
Page 10: Precautions For Using The Product
Precautions for Using the Product WARNING • Do not use the product in any environment with excessively high temperatures or humidity. • If you use the product for a long period of time, take a rest from time to time to protect your vision. - Extended viewing could result in impaired vision. - Page 11 • Do not use high voltage electrical goods near the product (e.g., a bug zapper). - This may result in product malfunction if it receives an electrical shock. • If there is a gas leak, do not touch the outlet, and open the windows for ventilation. - Otherwise, the product may cause fire or electric shock.
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Page 12: Precautions For Using The Remote Control
Precautions for Using the Remote control WARNING • Avoid places with high humidity. - It may cause electrical shock or damage the product. • Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. - It may cause fire and you may be injured. -
Page 13: Precautions For Experiencing Image Retention
Precautions for Experiencing Image Retention • Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. - Use a screen saver when using the monitor for a prolonged period of time. -
Page 14: Assembly And Preparation
SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. • The warranty will not cover any damage caused by using the product in an excessively dusty environment. -
Page 15: Product Contents
Product Contents The image may be different according to the model. IR Receiver/ Illuminance sensor Power Indicator • IR Receiver: This is where the unit receives signals from the remote control. • Illuminance sensor: Adjusts the screen brightness by measuring the amount of light. •... -
Page 16: Pixel Sensor
Pixel Sensor Pixel Sensor • Pixel Sensor: Measures the RGB of pixels in that area. -
Page 17: Installing In Landscape Orientation
Installing in Landscape Orientation To install in landscape orientation, rotate the screen clockwise 90 degrees while facing it from the front. IR Sensor IR Sensor... -
Page 18: Installation Requirements
Installation Requirements Air flow direction • For cooling purposes, a fan is used to intake air through the inlet and hot air is discharged through the outlet. Air outlet Air inlet NOTE • Do not block the ventilation openings on the enclosure or place objects near them. - Page 19 Enclosure unit design Partition design guide • When making a case for the enclosure, make sure to separate the inlet and outlet with a partition. • Place sponge pads, etc., between the partition and the enclosure to completely block air flow.
- Page 20 Partitions when installing with an optional media player • When installing a media player as an external component, make sure it is separated from the enclosure. NOTE • There should be no gap between the media player and outdoor unit; only allow cables through the partition. •...
- Page 21 Inlet and outlet designs • The aperture must be at least 50 % of the total aperture area. Single enclosure unit • Make sure to separate the inlet and outlet to prevent the air around one from entering the other. Case 1 Case 2 Partition...
- Page 22 Case 3 Case 4 Partition Partition...
- Page 23 1 x N one-side enclosure unit • When installing more than one product together, make sure to separate the inlet and outlet to prevent the air around one from entering another. Case 1 Partition...
- Page 24 Case 2 Partition...
- Page 25 Double-sided enclosure unit • When installing products in a back-to-back configuration, make sure to separate the inlet and the outlet to prevent the air around one from entering another. • When installing products in a back-to-back configuration, make sure the ventilation openings are on the bottom, top or sides.
- Page 26 If possible, install ventilation openings around the inlet and outlet of the enclosure. • If you install both sides or multiple units together, you must increase the opening area by the number of installed units. • Aperture plane 49XE4F 55XE4F Air Inlet 8400 mm 8400 mm Air Outlet 13200 mm 44000 mm...
- Page 27 Surrounding Environment • Do not allow the absorption of the product, snow, etc. to accumulate in the air inlet/outlet. • Designed for use in dusty environments. CAUTION • Do not hang the enclosure on the ceiling or lay it on the floor.
- Page 28 Installing on a Wall For proper ventilation, make sure the product is installed at least 100 mm (3.9 inches) away from the walls on every side. Consult a professional installation company near you for details on installation. • To use the VESA wall mount, a separate bracket is also required. Use the M8 or higher screws to secure the separate bracket.
- Page 29 Clearance for Wall Mounting When wall mounting the product, install a partition that separates the air from the inlet and exhaust. Failure to do so may result in malfunctioning of the product and will not be covered under warranty. Installing the outdoor unit only •...
- Page 30 Installing with enclosure unit • When using a separate external case and installing the enclosure close to the wall, a separation distance of at least 100 mm (3.9 inches). • is required. • Do not block the ventilation openings or place objects near them. 100 mm...
- Page 31 Clearance for Built-in Installation Installing the outdoor unit only 100 mm 100 mm 100 mm 100 mm • For proper ventilation, make sure the product is installed at least 100 mm (3.9 inches) away from the walls on every side. • Consult a professional installation company near you for details on installation. •...
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Page 32: Remote Control
REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse. - Page 33 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. Navigation Buttons Scrolls through menus or options. Selects menus or options and confirms your input. (BACK) Allows you to move back one step in the user interaction function.
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Page 34: Making Connections
MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided. - Page 35 • If you cannot hear any sound in HDMI mode please check your PC settings. Some PCs require you to manually change the default audio output to HDMI. • If you want to use HDMI-PC mode, you must set your PC/DTV to PC mode. •...
- Page 36 When Installing a Media Player/PC Externally NOTE • If you set the tile mode using HDMI, you will not be able to watch HDCP-encrypted content. • If the signal cable between the product and your PC is too long, make sure to use the Booster or optical cable. •...
- Page 37 When Installing the HDBaseT Cable The HDBaseT CABLE Install • LAN cables are fairly resilient. Yet, any rough handling, such as tight tie wraps, clamping or stapling can damage the cable, compromising performance or even preventing signal transmission. Tie cables loosely with appropriate cable wraps.
- Page 38 Using Patch Cables (Ex: CAT6 FTP) The total run of an HDBaseT cable installation may include up to two patch cables. This is referred to as a three- segment installation. Wall mounted link segment ≤ 100 m • Three-segment cable installation - X = Cable length ≤...
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Page 39: Using The Input List
HDBT support function Set host mode (Shipment mode): Set device mode (Device mode can be changed in settings.): IR IN is disabled. When SET is off. Even if set is off, it operates in DPM (sleep mode), WOL ON, SCREEN OFF & BACKLIGHT ON mode. The webcam connect set input , and connected Use speaker out Port... -
Page 40: Troubleshooting
TROUBLESHOOTING Ů Each model may have different points to check. Ů For information on your PC settings, refer to the Windows Help. Issues Related to Use • The power won’t turn on. - Check if the power cord is correctly plugged into the power outlet. When operating in below zero temperature, the enclosure may not work for up to one hour to raise the internal temperature of the enclosure. - Page 41 • The screen is displayed abnormally. - Connect the signal cable that matches with the source input signal. Condensation may appear on the screen. It will disappear in a certain period of time after the product is powered The condensation formed inside the product is a natural phenomenon and is not covered under warranty. (IPX6 is a standard to protect the product from 100 L of water per minute and not from infiltration of moisture in the air into the set.) •...
- Page 42 Issues Related to Sound • There is no sound output. - See if the audio cable is connected properly. - Adjust the volume of the product or external device. - See if the sound is set properly. • Sound is too dull. - Select the appropriate equalizer sound.
- Page 43 • Recommended operating conditions Change the background and the character colors using the same time interval. - When changing colors, using complementary colors helps to prevent image sticking. ITO or MoTi Pixel Layer Change the image using the same time interval. - Make sure that the characters or images before changing the image remain in the same location after changing the image.
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Page 44: Product Specifications
PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). LCD screen Screen type Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen Video signal Maximum resolution... - Page 45 Dimensions (Width x Height x Depth) / Weight 1,153 mm x 656.2 mm x 88 mm / 32 kg (45.3 inches x 25.8 inches x 3.4 inches / 70.5 lbs) 55XE4F LCD screen Pixel Pitch 0.630 mm (H) x 0.630 mm (V)
- Page 46 HDMI / HDBaseT / DisplayPort (PC) support mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 640 x 480 31.469 59.94 800 x 600 37.879 60.317 1024 x 768 48.363 1280 x 720 44.772 59.855 1366 x 768 47.712 1280 x 1024 63.981 60.02 1680 x 1050...
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Page 47: Licenses
LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. - Page 48 The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service. Temporary noise is normal when powering ON or MODEL OFF this device. SERIAL NO.