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ELITE User Guide Your guide for training medical staff, patients and visitors to proficiency in hand hygiene, reducing the risk of Hospital Acquired Infections Back to to p...
Table Of Contents About SureWash ELITE 3 Setting up the SureWash system 7 Interfacing with SureWash.Net 8 Using the SureWash system 9 Hand Hygiene Training 14 Common problems during assessments 15 Quizzes 16 Lessons 17 Cleaning 18 ...
Welcome to your new SureWash: ELITE SureWash is a tool that will train your staff, visitors and patients how to clean their hands using the 6 step WHO hand hygiene technique at any time of the day or night, using smart camera ...
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Learning approach SureWash progressively builds the muscle memory for the WHO approach over 5 learning levels and a tutorial. ● The tutorial option breaks down the technique into the 6 separate steps. It is only possible to fail this level if you skip a pose ...
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The Admin user can choose the type of users that can login The standard SureWash: ELITE comes with UK English ● ● Other languages such as Spanish, French, German are available. Contact SureWash for more information. Reports & Certificates ...
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Quizzes and Lessons ● SureWash can be used to deliver short quizzes to test knowledge of infection prevention or other topics. The quizzes can be designed and uploaded using the online tool at w ww.surewash.net w i th ...
Setting up the SureWash system To start the SureWash system, plug it into a power supply and press the on/off button located on the right-hand side of the system. The SureWash system will boot up automatically. To turn off the system, press the on/off button and the system will shut down. When the system ...
SureWash.Net is a tool that allows you to access your SureWash data from your computer. Upon purchase of a SureWash machine, we can create an account for you to use the website, which is accessed at w ww.surewash.net...
Using the SureWash system User Login The following screen appears when the system is switched on. Depending on the configuration of the SureWash system a user can log in to the system in many ways: ● Visitor ●...
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Patient Press the P atient icon and select either h and hygiene training , q uiz or lesson, depending on content loaded. All interactions are recorded anonymously and are shown in the reports under the ‘Other’ Department with the name ‘Patient use’ and User ID 00000000002. ...
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After a user has swiped in for the first time they may update their profile by selecting the “Your profile” option. This can be configured through admin settings(seen on p g 16 ) : Enabling ‘ R equire user profile information’ in admin settings r equires staff to complete their ...
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SureWash.NET. The drop-down list will be alphabetical. A user will only need to complete this process once. SureWash recommends that this be done when they log in for the first time. The process is not necessary if the user information has been ...
Hand Hygiene Training There are difficulty levels in SureWash but we recommend all users start with the Tutorial. This allows the user to get used to positioning their hands correctly and understand the poses that they will be performing. In hand hygiene training, a user has to perform all required poses one ...
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● Overcrowding: SureWash can only assess one set of hands at a time, make sure that other people are not too close as SureWash might have trouble detecting the correct set of hands. ...
The quiz includes an option to show the user which answer is correct after they have answered each question, this is set when the quiz is being built – see SureWash.Net . Quizzes can be configured in the admin screen to only be displayed to users ...
S ureWash.Net . A user can write their own lessons via the SureWash.NET portal and distribute them to their SureWash via Wi-Fi or via their SureWash USB thumb drive. Lessons can be developed for specific departments and roles. ...
Logging in as an administrator The Administrator screen of the SureWash Training System provides access to extra features on the system. In order to access the Administrator screen, press the K eyboard b utton on the staff ...
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The administrator dashboard information, left to right, all refer to just the previous 30 days: ● SureWash uses: the number of times the system has been used by all user types. ● Hand hygiene sessions: the number of times a hand hygiene session has been attempted ...
All three can be enabled with images for both swipe card & fingerprint login, rotating with keyboard option. SureWash recommend using staff identifying information, e.g. user ID/staff number or swipe card as the quality of reports generated will be more beneficial. ...
It department before enabling this setting. ‘Allow only pre-loaded users to log-in’ d oes not allow new users register on SureWash. ‘Number of logins allowed before user profile information required’, i f set to 0 this prevents ...
Edit users Allows the administrator select & edit a user’s information, e.g. change their role or department and to disable the user if they are no longer in the facility. The disabled user training records ...
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SureWash USB(it can be saved with whatever filename you like), as shown below. Now that the user list has been created and saved to a SUREWASH USB, it can be uploaded onto your SureWash system. ● With the USB inserted, login as admin. ...
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Upon pressing the ‘Import users’ button, your CSV file should appear, and when selected, the list of users should be visible too. From here, click ‘Import’, and the process ...
Roles and Departments To begin with, if you have already imported users from SureWash.NET or used the ‘Import Users’ function to import user profiles from a CSV file, a list of roles and departments will be automatically populated to your machine based on the roles/departments associated with the ...
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To add a new role/department, click ‘Edit roles’ or ‘Edit departments’ and then click the ‘Add new’ button. You will be prompted to type in the new role/department name. Once this is complete, it will be enabled by default, and it will appear alphabetically in the list of other roles/departments. ...
Attract Loop When SureWash is not in use, an attract loop rotates on the screen designed to attract users to the system, by asking have they completed their hand hygiene training and telling them to practice their hand hygiene here. ...
Reports can be generated on S ureWash.Net w hich is what we recommend. However in the event they need to be generated at the surewash machine you can follow these steps: First, select ‘Reports’ from the left-hand side of the administrator interface. ...
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After creating a report, it may be exported onto the attached SureWash USB key in PDF format, with an optional Excel file (CSV format) containing a record for each user of the system ...
User Reports Users are listed by their ID and the report shows if they have passed (achieved 100% in the assessment in the time period of the report), failed (attempted the assessment but not achieved 100% during the time period of the report) or not assessed (not attempted the assessment in the time period of the report). ...
5. ‘Unlock all levels for all users’ will allow staff to access any level without completing any previous levels. SureWash recommends that users should not be able to access higher levels without completing all the lower levels more than once first. ...
Difficulty Levels SureWash difficulty levels add game dynamics to the process of hand hygiene training. The levels are of increasing complexity and are intended to motivate staff, patients and visitors to ...
Hand Hygiene Techniques SureWash includes four different techniques of handwashing procedure which can be selected from inside the hand hygiene assessment admin screen: WHO Technique ● This is the default technique of handwashing recommended by the world health organisation. ...
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Quizzes will need to be made available to the relevant cohorts via the Edit function . ● Pressing Delete for a quiz will remove it from the SureWash and will not delete it from the USB thumb drive. Back to to p...
Lessons will need to be made available to the relevant cohorts via the Edit function . ● ● Pressing Delete for a lesson will remove it from the SureWash and will not delete it from the USB thumb drive. ...
Connecting to Wifi In order to get your SureWash machine connected to a WiFi network in your facility, follow these steps: Firstly, log into SureWash as an administrator and click on ‘Administrator settings’. 2. From here, navigate to the ‘General’ tab. Scroll down until you see the Wi-Fi settings section ...
Software ● This is the version of software that the machine is running. SureWash will advise when an upgrade of software will be made available to you. Software can be upgraded via SureWash.NET once the system is connected to WIFI or by SureWash USB thumb drive. If ...
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Some options are only visible to you if the SureWash USB key is connected. ● The ‘Back up all data’ feature allows an administrator to copy the user data from the SureWash Training System to the USB key. This procedure should be carried out on a regular basis to ...
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Wi-Fi settings ● This allows the SureWash system to connect to a Wi-Fi network in order to facilitate up to date information and reporting on SureWash.NET, updates to the software and troubleshooting. Pressing the button brings up a Wi-Fi connections screen from where it is possible to connect ...
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Time Settings SureWash will automatically update the time and date settings when connected to WIFI. In the event of the power being completely run down, the time may be incorrect and affect accurate recording of training activity. Press ‘Time settings’ and the Windows box will overlay the SureWash screen. ...
Support and troubleshooting The SureWash Training System is reliable. However, if the system becomes unresponsive, the following troubleshooting steps should be tried: Power down the system by pressing and holding the ON/OFF button. Once the system has been ...
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