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Registration Form PLEASE SEND TO: Rohde & Schwarz DVS GmbH Dear customer, Krepenstr. 8 30165 Hannover this product was developed and tested thoroughly. Unfor- GERMANY tunately, the possibility of problems and errors can never Fax: +49-511-630070 be ruled out. To support us in helping you as fast as possi- ble if such a case occurs, please fill in this registration form and send or fax it to the address on the right.
Contents Introduction ................1-1 Overview ................. 1-2 Target Group ................1-3 Conventions Used in this User Guide ........1-4 Safety Instructions ..............1-5 Important Notes ..............1-7 Overview ..................2-1 Variants: SpycerBox Ultra and SpycerBox Flex ....... 2-2 Overview of the Front .............. 2-2 ..........
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SpycerBox Ultra/Flex Hardware Guide Operation ..................4-1 Starting the System ..............4-2 DVS Configuration Tool ............4-3 Shutting Down the System .............4-4 Maintenance ................5-1 Hard Disk Maintenance ............5-2 ............5-2 5.1.1 Introduction to RAID ........5-4 5.1.2 Identifying a Broken Hard Disk ............5-5 5.1.3 Replacing a Hard Disk Opening and Closing the Casing ..........5-8 ............5-8 5.2.1...
Introduction This documentation describes how to use the hardware of the Spycer- Box manufactured by DVS. The SpycerBox is a multi-purpose storage as well as server device delivered with several data management tools. It is the ideal solution for users at broadcast and post production facili- ties who want to make the most of their file-based workflows.
SpycerBox Ultra/Flex Hardware Guide 1.1 Overview This guide informs you about the installation of the SpycerBox hard- ware, its operation as well as all connection possibilities. Furthermore, it describes maintenance tasks that you may carry out on your own. The chapters contain the following information: Chapter 1 Begins with a short introduction to the Spycer- Box, followed by a note regarding the audience...
Introduction 1.2 Target Group To use this manual you should know how to handle computer equip- ment. Furthermore, to connect the DVS system to a network or a SAN storage you should have experience as a network administrator and know how to set up the required network connections on the installa- tion site in hard- as well as software.
SpycerBox Ultra/Flex Hardware Guide 1.3 Conventions Used in this User Guide The following typographical conventions will be used in this documen- tation: Texts preceded by this symbol describe activities that you must per- form in the order indicated. – Texts preceded by this symbol are parts of a list. Texts preceded by this symbol are general notes intended to fa- cilitate work and help avoid errors.
Introduction 1.4 Safety Instructions To use the SpycerBox correctly please heed the following: Please read the following safety instructions carefully before attempting any installation and/or performing any work on the SpycerBox hardware. If the DVS system is not used in compliance with the safety instructions, the warranty and all resulting liability claims will be void.
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SpycerBox Ultra/Flex Hardware Guide Transportation The SpycerBox is a very sensitive device. Especially the hard disks of the system must be handled with great care. Therefore, observe in case of transportation: – Handle the DVS system with great care. – Always use the original packing or a similar structured packing for transportation as detailed in section “Packing Instructions”...
Introduction 1.5 Important Notes The following provides information about warranty, a note about the conformity of the product and some other general information. Warranty Information This product is warranted to be free of defects in materials and work- manship for a period of one year from the date of purchase. DVS ex- tends this Limited Warranty to the original purchaser.
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SpycerBox Ultra/Flex Hardware Guide Product Disposal (B2B) Used electrical and electronic products should not be dis- posed of with general household waste. At the end of its service life you may return the DVS product after appro- priate prior notification to either your local distributor or DVS in Germany.
Overview This chapter provides a detailed overview of the hardware of the DVS system. First the different hardware variants of system will be ex- plained. After this it will be shown in a front and a rear view and all its parts and connectors will be described.
SpycerBox Ultra/Flex Hardware Guide 2.1 Variants: SpycerBox Ultra and SpycerBox Flex The SpycerBox can be delivered in two different hardware variants de- pending on, for example, the amount of the storage or the performance that is required. The following variants are available: –...
Overview DVD drive The DVD drive can be used, for example, for soft- ware installations. Further information about the DVD drive can be found in section “DVD Drive” on page 2-3. HDD LEDs The upper part of the front is equipped with LEDs that indicate the statuses (activities) of the hard disks of the hard disk array.
SpycerBox Ultra/Flex Hardware Guide DVD eject Opens the DVD tray when the system is turned emergency eject You can open the DVD tray with the system cut from power: Insert a thin, pointed object into the emergency eject hole. Then the DVD tray opens.
Overview SpycerBox Flex For the SpycerBox Flex the state of every two hard disks of the hard disk array is displayed by one LED. LEDs: 2 3 4 7 8 1 2 5 6 7 8 3 4 5 6 hard disks: Figure 2-5: HDD LEDs and the hard disk array (SpycerBox Flex) Starting from the left, the first eight LEDs display the accesses to the...
SpycerBox Ultra/Flex Hardware Guide The top side of the faceplate is hinge-fastened, while its bottom side is fixed with magnets. If you need access to one of the hard disks, for ex- ample, to replace it, you just have to lift the faceplate: Figure 2-7: Lifting of faceplate Then you can access the hard disks of the hard disk array (see section “Hard Disk Array”...
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Overview SpycerBox Ultra: lifted faceplate hard disk array hinge wire SpycerBox Flex: Figure 2-8: Hard disk array (SpycerBox Ultra and SpycerBox Flex) The hinge wires hold the faceplate in place and allow you to lift it. For further information see section “Faceplate” on page 2-5 and section “Removal of the Faceplate”...
SpycerBox Ultra/Flex Hardware Guide SpycerBox Ultra: disk carrier lever opener LED disk power LED disk activity SpycerBox Flex: lever opener disk carrier LED disk activity LED disk power Figure 2-9: Hard disk carrier overview (SpycerBox Ultra and SpycerBox Flex) Further information about how to remove and exchange a hard disk can be found in section “Hard Disk Maintenance”...
Overview 2.2.6 Operation Items With the operation items at the system’s front the hardware of the SpycerBox can be controlled (e.g. turned on or off). There you can also find LEDs that allow you to assess the state of the DVS system as well as USB connectors.
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SpycerBox Ultra/Flex Hardware Guide Item Explanation 7, 8 USB ports The USB connectors (universal serial bus) at the front offer you the possibility to connect other devices such as memory sticks easily. power The power switch turns the system on or off. The respective state of the system will be indi- cated by the DVS logo in the middle of the face- plate (see section “Faceplate”...
Overview 2.3 Overview of the Rear This section provides an overview of the rear of the system. After an overall overview of the rear the system disk array will be described, fol- lowed by detailed descriptions of the ATX connector panel and the slot panel connectors.
SpycerBox Ultra/Flex Hardware Guide slot panel connectors The slot panel connectors of the DVS system provide, for example, the network connections to connect the system to a SAN. Furthermore, if applicable, some additional panels may be present for internal reasons or on customer re- quest.
Overview 2.3.3 ATX Connector Panel The ATX connector panel on the rear of the DVS system holds the con- nectors of the computer system. It provides the following connections: 11 12 Figure 2-13: ATX connector panel on rear Item Explanation mouse PS/2 connector to connect a mouse to the system...
SpycerBox Ultra/Flex Hardware Guide Item Explanation DB-15 connector (female) to connect a monitor; normally with an extra graphics card installed, this connector will not be op- erational; however, it can be used in combi- nation with IPMI/KVM for system management; if you want to use this port, please contact DVS directly in case of setup questions 8, 9...
Overview handle With the handle of the power supply unit you can pull the unit out of the power supply once it is unlocked with the latch. The LED indicates the state of the power supply unit: green Operating normally Standby mode off (alarm LED on) Disconnected from power or malfunction...
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SpycerBox Ultra/Flex Hardware Guide The above layout of the slot panel area is just an example. The one at your system may differ from the figure above: The position of the indi- vidual slot panels may vary and/or other panels may be installed, either for internal reasons or on your request.
Overview 2.4 Battery Backup Unit To prevent data loss especially for the metadata, the hard disks of the system disk array (see section “System Disk Array” on page 2-12) are protected by a battery backup unit. If the system’s operation gets inter- rupted, for example, in case of a power failure, it will provide power to the cache of the connected RAID controller, so that buffered data will not get lost.
Installation This chapter describes the installation of the SpycerBox. It is divided into the setup of the system’s hardware and a note about how to con- nect it to a network. 3.1 System Setup This section describes the setup of the SpycerBox hardware. The sys- tem must be installed properly before you can start working with it.
SpycerBox Ultra/Flex Hardware Guide The SpycerBox hardware is now properly installed and you can switch on the system as described in section “Starting the System” on page 4-2. 3.2 Note about the Network Installation Because of the amount of possible workflows that customer’s may use the SpycerBox for as well as network connections (see section “Slot Panel Connectors”...
Operation This chapter describes how to operate the SpycerBox hardware, i.e. it is explained how to start the system and how to shut it down. For both procedures you have to use the power switch of the operation items at the front of the system.
SpycerBox Ultra/Flex Hardware Guide 4.1 Starting the System After a proper installation of the system (see chapter “Installation” on page 3-1) you may start the DVS system at any time. To start the system perform the following: Press the power switch briefly to turn on the system. The system will be started and the DVS logo in the middle of the face- plate lights up.
Operation 4.2 DVS Configuration Tool The DVS Configuration Tool can be used to configure, reboot and shut down the SpycerBox. Once the operating system is loaded, it can be found on the desktop of the SpycerBox. The DVS Configuration Tool will run in the standard web browser of your system.
SpycerBox Ultra/Flex Hardware Guide 4.3 Shutting Down the System There are several possibilities to shut down the DVS system. All depend on whether the operating system is already loaded, frozen or not com- pletely loaded. Please act accordingly. To shut down the system perform the following according to the state of the system’s operating system: After a shut-down wait at least ten seconds before starting the system again.
Maintenance This chapter explains the maintenance work that you can perform on your own. For each work a detailed procedure description is given. If you experience trouble with the system that cannot be resolved with the work described here or in section “Troubleshooting” on page A-2, please contact your local vendor or DVS directly.
SpycerBox Ultra/Flex Hardware Guide 5.1 Hard Disk Maintenance This section deals with the possible event of a hard disk failure. First, some introductory information about RAID are provided. After that fol- low descriptions how to act when a hard disk fails. 5.1.1 Introduction to RAID In a system where huge amounts of data are processed, large storage capacities combined with high data throughputs are mandatory.
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Maintenance SpycerBox Ultra: SpycerBox Flex: disk set 1 disk set 2 disk set 3 Figure 5-1: Disk sets (RAID packs) of the hard disk array (SpycerBox Ultra and Flex) With the available RAID feature the DVS system can withstand disk fail- ures without losing data or access to data.
SpycerBox Ultra/Flex Hardware Guide 5.1.2 Identifying a Broken Hard Disk In case of an alarm or when suspecting a worn hard disk, you have to identify the broken hard disk first in order to replace it. An alarm can be caused by a number of reasons. Please refer to section “Troubleshooting”...
Maintenance 5.1.3 Replacing a Hard Disk As soon as the broken hard disk has been identified (see section “Iden- tifying a Broken Hard Disk” on page 5-4), it can be replaced easily. The replacement of a broken hard disk can be divided into three steps: Removing the hard disk from the system.
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SpycerBox Ultra/Flex Hardware Guide SpycerBox Flex and system disk array: Figure 5-2: Pulling out the lever This takes the hard disk installed in the disk carrier out of the system’s interfaces inside. Once the interface connections inside the system are severed, you can pull the disk carrier out of the system.
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Maintenance Then simply close the lever until it snaps back in place which as a result will slide the carrier completely back in. The disk carrier of the replaced disk should be level with the others of the array. Once the faceplate of the DVS system is back in place, the replacement of the hard disk is finished.
SpycerBox Ultra/Flex Hardware Guide 5.2 Opening and Closing the Casing Some tasks described in this manual require an opening of the sys- tem’s casing and the closing of it afterwards once the intended work is finished. Both tasks will be explained in this section. 5.2.1 Opening the Casing To open the casing of the DVS system perform the following: The system you are working on operates with voltages...
Maintenance With this the task of closing the casing is finished and you can turn the system back on at any time. 5.3 Fan Maintenance To cool the many hard disks installed in the system as well as the other electronic parts (e.g.
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SpycerBox Ultra/Flex Hardware Guide Reconnect the power cords. Press the power switch to turn on the system. Observe the fans and memorize the failed one (the fan not revolving is the broken one). Press the power switch until the system turns off. ...
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Maintenance Re-insert the repaired fan module into the system. See to it that the fan module plugs properly into the sys- tem’s fan interface and that, when completely inserted, the locking mechanism snaps back into its locked position. Next close the casing of the system as described in section “Clos- ing the Casing”...
SpycerBox Ultra/Flex Hardware Guide 5.4 Controller Maintenance During the service life of the DVS system you may have to exchange a RAID controller (see section “Introduction to RAID” on page 5-2). It may be indicated, for example, if a disk set (RAID pack) cannot be ac- cessed anymore.
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Maintenance With the last step finished you have successfully replaced the defective RAID controller. Now, you have to integrate the new controller in the ex- isting configuration: Turn on the system as described in section “Starting the System” on page 4-2. After the initial booting you will see something like the following on the screen: Foreign configuration(s) found on adapter:...
SpycerBox Ultra/Flex Hardware Guide 5.5 Power Supply Maintenance The redundant power supply provides the system with power. It is a re- liable and enduring part of the system because it consists of several in- dependent power supply units: Even if one fails the others will still offer enough power to keep the system working.
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Maintenance Tighten the security screw of the latch again. Connect the power source (power cord) to the newly installed power supply unit. After that check the LED indicating the status of the power supply unit: If it is lit up in green, the unit is working properly. With this the power supply unit has been replaced successfully.
SpycerBox Ultra/Flex Hardware Guide 5.6 Backup or Recovery of the System Disk The DVS system provides internally a USB flash drive that can be used to back up or restore the operating system on the system hard disk. With it you can, for example, set the system disk back to its manufac- turing state.
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Maintenance Once the loading has finished, you will see the DVS Rescue script with its options on the screen. Your display should look similar to the follow- ing: --- DVS Rescue --- 1 - Backup on internal USB device 2 - Restore from internal USB device 3 - Reboot the system 4 - Poweroff the system 0 - Exit...
SpycerBox Ultra/Flex Hardware Guide The program will now start the backup process. Its progress will be in- dicated on the screen. The backup process may take some time. If during the process the screen turns black, press [Space] to get it back again. When the system has finished the backup process, you will be notified about this.
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Maintenance 3 - Reboot the system 4 - Poweroff the system 0 - Exit Enter selection: To restore your system disk from the internal USB, press [2] and then [Enter] on your keyboard. Afterwards a list of possible target devices will be detailed on the screen.
SpycerBox Ultra/Flex Hardware Guide for example, ’reboot’ or ’poweroff’ to restart or turn off the system. The next time the DVS system is started, it will load the restored operating system. 5.7 Removal of the Faceplate The faceplate of the system can be removed, for example, for trans- ports.
Appendix This chapter first gives some hints how to resolve irregularities during operation. After that technical data and general information about the DVS system are provided.
SpycerBox Ultra/Flex Hardware Guide A.1 Troubleshooting The table below lists some errors that may occur during the operation of the DVS system and details how to resolve them. If you experience trouble that cannot be resolved with the solutions described here or in chapter “Maintenance”...
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Appendix Error Cause Solution A fan has failed. Check the LEDs of the power supply units. If all are green, shut down the system (see section “Shutting Down the System” on page 4-4) and check whether a fan has failed (see section “Fan Maintenance”...
SpycerBox Ultra/Flex Hardware Guide A.2 Technical Data This section provides technical data of the SpycerBox. When installing the DVS system in a rack, take care that warmed up air is conducted to the rear of the rack and properly vented away. A.2.1 General Technical Data The general technical data of the SpycerBox are as follows: Weight...
Appendix A.2.2 Dimensions The following figure shows the dimensions of the DVS system. The drawing already includes some space for connectors and plugs that can protrude from the rear (’plug safety’ (l minus j), usually plus 150 mm). However, this amount of space depends on the type of con- nectors used.
SpycerBox Ultra/Flex Hardware Guide A.3 Packing Instructions The following describes the best way to pack a DVS system. Keep the original packing and use it in case of transportation. Otherwise the warranty will be void. In any other case, if you do not have the original packing any- more, use a similar structured packing for transportation.
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Appendix Figure 3: Figure 4: Pack accessories: Close box A: Figure 5: Figure 6: Pack box A in box B with foam: Close box B:...
SpycerBox Ultra/Flex Hardware Guide A.4 Conformity Declarations The SpycerBox has been tested according to the applying national and international directives and regulations. The following states further in- formation about the compliances and conformities. A.4.1 RoHS Compliance The EU directive 2002/95/EC ’Restriction of Hazardous Substances (RoHS)’...
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Appendix FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful in- terference when the equipment is operated in a commercial environ- ment.
Index disk activity LED .........2-8 disk carrier ....2-6 accessing the hard disk array .........2-4 HDD LEDs ..2-3, 2-4, 2-8 activity of hard disks disk array ........2-9, A-2 alarm see hard disk array or system disk ..........5-9 array ........A-3 fan failure ....
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Index ....5-20 .......2-2 removal of the faceplate SpycerBox Ultra ......5-5 replacing a hard disk see also SpycerBox ........2-9 ..........4-2 reset button starting ....5-18 restoring the system disk status ..........2-13 ......2-8 RS-232 of disk power ....2-3, 2-4, 2-8 of hard disks ....2-9 of network connection ....2-15...
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