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Digital Loggers Personal Call Recorder User Manual

Automatically record calls on your pc
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Automatically Record Calls On Your PC
2001- 2004

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Summary of Contents for Digital Loggers Personal Call Recorder

  • Page 1 Automatically Record Calls On Your PC 2001- 2004...
  • Page 2: Universal Interface

    Select a local hard drive or a network file server to save recordings. Use a shared directory for easy access over a network. Call Analysis Software Call analysis software indexes and sorts call files for easy retrieval by phone number, company name, customer number, etc. Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 3 MIC jack on your PC. 5. Software installation CD Insert the CD in your Windows PC to start the software installation. If two CDs are supplied, start with the one marked “PL”. Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 4: Operating System

    Outlook Integration. An outside phone line is required to decode caller-ID. In most areas, caller-ID is a subscription service. Handset Connection: A handset connection may be used to record calls on a digital telephone system. Radios or microphones may also be connected. Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 5 (PBX) analog line, or a telephone handset. Other audio sources, such as radios or microphones can also be connected. To decode caller-ID and trace calls, you’ll need to connect to an outside line. If you’re using a digital PBX, you’ll want the handset connection. Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 6 “Y” connector and the audio module. Connect the microphone cable to the pink jack on your PC. If your phone company provides Caller-ID, it is available using an outside line connection only. Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 7 A handset connection is used to connect to a digital PBX or multi-line phone. Handset plugs are smaller than outside line plugs, so a special cable and adapter provided. Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 8 34 hours of recordings. After installation, restart your PC. Then start the Personal Call Recorder by clicking the “DLI” icon. The main screen appears: Press F1 or View/Help from the menu for the latest help screen. Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 9 Setting the timeout too short will break a call into several smaller files. Setting it too long will cause concurrent calls to nest in the same file. Start with the suggestions below, then adjust the timeout to your liking: Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 10 Open the Instant Playback Window and highlight the current call to save notes while recording. You may cut-and-paste information (such as critical order information or contact information) from other applications into the notes field. Notes are stored safely inside the recording file. Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 11 The recording storage location can be changed. To change it, first click the STOP button. Then click the Browse button to select a directory: Select a new folder and press OK. Note: Recordings are grouped in daily folders underneath this: Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 12 Select a call first, then use the shortcut buttons to control play, email, and export files. Select a call by clicking on it, then use these buttons to cont Delete a call Email a call Go back 5 seconds Export a call Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 13 The most likely cause is that the ‘MIC’ input is turned off. If you haven’t used your microphone before, it’s probably not enabled. Use the control panel to enable it. To get to the control panel, double-click on the speaker icon. Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 14 Use of logging products may be unlawful on party or pay- phone lines. Contact your legal counsel to review state and federal laws before recording. Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 15 2695 Walsh Ave Santa Clara, CA 95051 T408.330.5599 F408.541.8459 www.digital-loggers.com 2001-2004 DLI - This product may be protected by US patents #5,777,811 and #5,680,555. Additional patents pending. Manual release Personal Call Recorder 1.5.84 February 6, 2004 Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...
  • Page 16 EQUIPMENT. It does not contain any user serviceable components. Telephone companies report that electrical surges, typically lighting transients, are very destructive to customer terminal equipment. Attn: PERSONAL LOGGER SERVICE Digital Loggers, Inc. 2695 Walsh Avenue Santa Clara, CA 95051 Personal Call Recorder WWW.DIGITAL-LOGGERS.COM...