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Internet
Why doesn't my modem work?
Make sure the telephone cable is securely plugged into the Modem port on the computer and the wall jack.
Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.
Make sure the telephone number the program is dialing is correct.
Make sure the software you are using is compatible with the computer's modem. (All preinstalled Sony programs are
compatible.)
Make sure that the modem is the only device connected to your phone line.
Check the following setting:
1
Click Start and then Control Panel.
2
Click Printers and Other Hardware.
3
Click Phone and Modem Options.
4
On the Modems tab, check that your modem is listed.
5
On the Dialing Rules tab, check the location information is correct
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Troubleshooting
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