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Support Options
Sony provides several options to help solve common problems or to locate
support for your VAIO® computer. This section describes all available
resources and offers suggestions on how to access this information for
maximum results.
Immediate Help and Support
You can locate helpful information immediately by consulting your hard copy
guides and supplements, or by accessing the online Computer User Guide and
individual software Help files.
Your computer is supplied with these support options:
VAIO® Computer Quick Start — The Quick Start contains information on
❑
how to set up your computer quickly and easily. You can find instructions on
how to connect power cords, cables and peripheral devices, and register your
computer with Sony®.
VAIO® Recovery Options Guide — Provides information about restoring
❑
individual software programs, software drivers, drive partition(s), or your
entire hard disk drive to the original factory installed settings.
❑
VAIO® Computer User Guide — The online User Guide provides
information about configuring, maintaining, and upgrading your computer.
This support resource offers a variety of available topics, enabling you to
quickly view specific information using context-sensitive search features. To
access the online guide:
1
Click Start in the Windows® taskbar, then click Help and Support.
2
From the VAIO Help And Support Center menu, click VAIO User
Guide.
Specifications — The online specifications sheet describes the hardware
❑
and software configuration of your VAIO computer. To view the online
specifications sheet:
1
Connect to the Internet.
2
Go to the Sony online support Web site at
http://www.sony.com/pcsupport.
3
Click the Documentation button and follow the on-screen instructions
to locate your model's specifications sheet.
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