Troubleshooting
Operation
(continued)
Symptom
Playback has stopped
suddenly.
The player cannot format. The remaining battery is low or insufficient.
Display
Symptom
"" appears for a title.
A message appears.
Power
Symptom
Battery life is short.
The player cannot charge
the battery.
The player turns off
automatically.
Charging completes very
quickly.
Cause/Remedy
The remaining battery is insufficient.
Charge the battery connecting to the computer ( page 66).
Charge the battery connecting to the computer ( page 66).
Cause/Remedy
Characters that cannot appear on the player are involved.
Use the supplied SonicStage to rename the title
with appropriate characters.
See the list of messages ( page 81).
Cause/Remedy
The operating temperature is below 5 °C (41 °F).
Battery life becomes shorter due to the battery
characteristics. This is not malfunction.
Battery charging time is not enough.
Charge the battery until
Charge the battery longer if the USB connection
(USB Bus Powered) is set to "Low-Power 100mA"
( page 66).
By adjusting the settings or managing the power
supply properly, it is possible to save the battery power
and use the player for a longer time ( page 67).
The battery is required to be replaced.
Consult your nearest Sony dealer.
The player is not connected to a USB port on your
computer properly.
Disconnect the player, and then reconnect it.
The battery is charged in an ambient temperature
out of the range 5 °C (41 °F) to 35 °C (95 °F).
Charge the battery in an ambient temperature of
5 °C (41 °F) to 35 °C (95 °F).
Your computer is not on.
Turn on the computer.
Your computer enters Sleep or hibernate status.
Release the computer from Sleep or hibernate status.
The player turns off if left in pause mode for a few seconds.
Press any button to turn the player on.
If the battery is already almost fully charged when
charging begins, little time is needed to reach a full charge.
appears.
Continued