LG P698 User Manual page 262

Troubleshooting
Message
Number not
permitted
Impossible to
receive / send
SMS & picture
Files not
opening
SD card not
working
The screen
does not turn
on when I
receive a call.
No sound
Hang up or
freeze
92
Possible causes
The Fixed dialling
number function is
on.
Memory full
Unsupported file
format
FAT16, FAT32 file
system supported
Proximity sensor
problem
Vibration mode
Intermittent software
problem
Possible corrective measures
Check the Settings menu and turn the
function off.
Delete some messages from the phone.
Check the file formats that can be
supported.
Check SD card file system via card reader,
or format SD card using the phone.
If you use any protection tape or case,
check to see if it has covered the area
around the proximity sensor. Make sure
that the area around the proximity sensor
is clean.
Check the settings status of the sound
menu to make sure you are not in vibrate
or silent mode.
Remove the battery, insert it again and
switch on the phone.
Try to perform a software update via the
website.