Connection To The Computer - Sony PRS-500 Operating Manual

Reading/playing/viewing contents (continued)
Symptom
The data on
Continue Reading,
Bookmark or History
of some files is
missing.

Connection to the computer

Symptom
Sony Reader cannot
be operated during
USB connection.
Sony Reader cannot
be recognized.
Cause or corrective action
 If the file status has changed (such
as in the following cases), the data
on Continue Reading, Bookmark or
History may be deleted.
• A Text/RTF/PDF file is edited.
• An eBook purchased with a authorized Sony
Reader is read on another de-authorized
Sony Reader by memory card transfer.
Cause or corrective action
 Sony Reader cannot be operated
while it is connected to a computer.
 Is the power of Sony Reader turned on?
Is the USB cable connected properly?
Verify the above and try again.
 Are you using a USB hub or USB
extension cable?
Connecting Sony Reader via a USB
hub or extension cable may not work
and is not supported. Connect the
USB cable directly to the computer.
 Verify that
USB) is displayed at the top of the Sony
Reader screen. If Sony Reader still
cannot be recognized, disconnect the
USB cable from Sony Reader, then
reconnect it after a while. If the optional
cradle is used, remove Sony Reader from
the cradle, then replace it after a while.
(indicating connection via
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