Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S.

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8016467.050118.B

Schwinn

Crewmaster

™

Service Manual

Page Number

/ Rower International

Service Manual

8016422.050118.B

Table of Contents

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Questions and answers

Dwight Pogue

June 3, 2025

2017 crewmaster rower lost all tension on belt/strap. Removed side panels and all looks good, spring is intact, pulley looks brand new, and its easy to wind the belt or strap back onto the spool by carefully rotating the black wheel with the cable attached to it. i added three photos to this email

Summary of Contents for Schwinn Crewmaster

Page 1: Table Of Contents
Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com| © 2017 Nautilus, Inc. | Schwinn, the Schwinn Quality logo, Crewmaster, and Nautilus are trademarks owned by or licensed to Nautilus,Inc., which are registered or otherwise protected by common law in the United States and other countries.
Page 2: Important Safety Instructions
Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | © 2017 Nautilus, Inc. | Schwinn, the Schwinn Quality logo, Crewmaster, and Nautilus are trademarks owned by or licensed to Nautilus,Inc., which are registered or otherwise protected by common law in the United States and other countries.
Page 3: Safety Warning Labels And Serial Number
Safety Warning Labels and Serial Numbers • Injury or death is possible if caution is not used while using this machine. • Keep children and pets away. • Read and follow all warnings on this machine. • Refer to the Owner's Manual for additional warnings and safety information.
Page 4: Maintenance
FCC Compliance Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This product complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to CFR47 Part 15 Subpart B of the FCC Rules.
Page 5: Leveling The Machine
Replacing the Console Batteries When the batteries are low on power, the console display contrast will dim. When replacing the batteries, make sure the batteries point in the +/- direction shown in the battery bay. Note: The console uses AA size alkaline batteries (UN-3) Do not mix old and new batteries.
Page 6: Moving And Storing The Machine
Moving and Storing the Machine When the machine is not in use, it should be stored in an appropriate space away from foot traffic. To conserve space, you may fold the Seat Rail Assembly and secure it with the Seat Rail Locking Pin. For safe storage of the machine, remove the batteries. Place the machine in a secure location away from children and pets. Move the Seat to the front of the Seat Rail. Pull the Seat Rail Locking Pin (M) to release and raise the Seat Rail Assembly to the folded position.
Page 7 Maintenance Parts Console Storage Support Tube (Lift Handle) Console cables Seat Rail Locking Pin Data Cables, Main Unit Foot Plate Rower engine Seat Assembly Stabilizer, Front Seat Rollers Transport Wheel RPM Sensor Magnet Pull Strap RPM Sensor Assembly Handle Data Cables, Seat Rail Resistance Adjustment Knob Console Bracket Level Adjustment Knob...
Page 8: Troubleshooting
RPM Sensor Magnet should be in place on Seat slider frame. position (requires seat removal) Check seat position Be sure the seat is installed with the Schwinn name pointing away from the ™ rower engine, so that the RPM Sensor Magnet is on the correct side.
Page 9: Seat Roller Adjustment
Condition/Problem Things to Check Solution Seat Rail locking pin does Level adjustment knob Turn the level adjustment knob until the Seat Rail locking pin engages the not engage (rail in horizontal support tube. position) Seat rolls unevenly Seat roller adjustment hardware Turn the adjustment nuts under the seat to adjust the seat rollers.
Page 10: Replacement Procedure Skill Level
REPLACEMENT PROCEDURE SKILL LEVEL Level I : Low - very little mechanical knowledge or exposure. Level II : Intermediate - some experience with mechanical procedures Level III : Advanced - knowledgeable about mechanical procedures Disconnect all power to the machine before you service it. The Rower Engine components are not serviceable by consumers.
Page 11: Part Replacement
Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | © 2017 Nautilus, Inc. | Schwinn, the Schwinn Quality logo, Crewmaster, and Nautilus are trademarks owned by or licensed to Nautilus,Inc., which are registered or otherwise protected by common law in the United States and other countries.
Page 12: Console
Note: Your machine may not match the image. For reference only. 1. Remove hardware (indicated) that attaches Console to the Mast. Carefully lift the Console off the Mast. Set the hardware safely aside for reassembly. 2. Disconnect the Data Cable and Heart Rate Cable from the back of the Console.
Page 13: Heart Rate (Hr) Receiver
Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | © 2017 Nautilus, Inc. | Schwinn, the Schwinn Quality logo, Crewmaster, and Nautilus are trademarks owned by or licensed to Nautilus,Inc., which are registered or otherwise protected by common law in the United States and other countries.
Page 14 Note: Your machine may not match the image. For reference only. Move the Seat to the front of the Seat Rail. Pull the Seat Rail Locking Pin (M) to release and raise the Seat Rail Assembly to the folded position. Make sure that you have a secure grip when raising the Seat Rail Assembly.
Page 15 Remove the screw (A1) that attaches the HR Receiver cover (A2) to the HR Receiver case (A3). Slide the cover toward the back of the Seat Rail Assembly, remove the cover, and discard it. Remove the screws (A4) that attach the HR Receiver case (A3) to the Seat Rail Assembly.
Page 16: Pull Handle
Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | © 2017 Nautilus, Inc. | Schwinn, the Schwinn Quality logo, Crewmaster, and Nautilus are trademarks owned by or licensed to Nautilus,Inc., which are registered or otherwise protected by common law in the United States and other countries.
Page 17 Note: Your machine may not match the image. For reference only. 1. Pull the Handle to extend the Pull Strap for access to the space (securi- ty loop) between the stitching on the strap. 2. Slide a small rod into the security loop to prevent the Pull Strap from retracting into the Rower Engine.
Page 18 Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | © 2017 Nautilus, Inc. | Schwinn, the Schwinn Quality logo, Crewmaster, and Nautilus are trademarks owned by or licensed to Nautilus,Inc., which are registered or otherwise protected by common law in the United States and other countries.
Page 19 Note: Your machine may not match the image. For reference only. 1. Remove hardware (indicated) that attaches the Seat Rail Assembly to the Rower Engine. Set the hardware safely aside for reassembly. 2. Carefully separate the Seat Rail Assembly and the Rower Engine. Disconnect the Data Cables and Heart Rate Cables NOTICE: Do not crimp the cables.
Page 20 NOTICE: Do not crimp the cables. 4. Installation is the reverse procedure. NOTICE: Do not crimp the cables. When you reinstall the seat, make sure that the Schwinn name on the seat points away from ™ the Rower Engine, so that the RPM Sensor Magnet is on the correct side of the Seat Rail.
Page 21 Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | © 2017 Nautilus, Inc. | Schwinn, the Schwinn Quality logo, Crewmaster, and Nautilus are trademarks owned by or licensed to Nautilus,Inc., which are registered or otherwise protected by common law in the United States and other countries.
Page 22 Note: Your machine may not match the image. For reference only. 1. Remove the Schwinn Quality Seal sticker on the Rear Cover to ex- ™ pose the top screw. Remove the screw and set it safely aside. 2. Remove the 2 end screws from the Rear Cover. Set them safely aside.
Page 23 Move the Seat to the front of the Seat Rail. Pull the Seat Rail Locking Pin (M) to release and raise the Seat Rail Assembly to the folded position. Make sure that you have a secure grip when raising the Seat Rail Assembly. Stay clear of the movement path of the Seat Rail Assembly.
Page 24 Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | © 2017 Nautilus, Inc. | Schwinn, the Schwinn Quality logo, Crewmaster, and Nautilus are trademarks owned by or licensed to Nautilus,Inc., which are registered or otherwise protected by common law in the United States and other countries.
Page 25: Seat Rail Assembly
Note: Your machine may not match the image. For reference only. Move the Seat to the front of the Seat Rail. Pull the Seat Rail Locking Pin (M) to release and raise the Seat Rail Assembly to the folded position. Make sure that you have a secure grip when raising the Seat Rail Assembly.
Page 26 Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | © 2017 Nautilus, Inc. | Schwinn, the Schwinn Quality logo, Crewmaster, and Nautilus are trademarks owned by or licensed to Nautilus,Inc., which are registered or otherwise protected by common law in the United States and other countries.
Page 27 Note: Your machine may not match the image. For reference only. 1. Remove hardware (indicated) that attaches the Seat Rail Assembly to the Rower Engine. Set the hardware safely aside for reassembly. 2. Carefully separate the Seat Rail Assembly and the Rower Engine. Disconnect the Data Cables and Heart Rate Cables NOTICE: Do not crimp the cables.
Page 28: Seat
NOTICE: Do not crimp the cables. 4. Installation is the reverse procedure. NOTICE: Do not crimp the cables. When you install the replacement Seat, make sure that the Schwinn name on the seat points ™ away from the Rower Engine, so that the RPM Sensor Magnet is on the correct side of the Seat Rail.
Page 29: Seat Rollers
Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | © 2017 Nautilus, Inc. | Schwinn, the Schwinn Quality logo, Crewmaster, and Nautilus are trademarks owned by or licensed to Nautilus,Inc., which are registered or otherwise protected by common law in the United States and other countries.
Page 30 Note: Your machine may not match the image. For reference only. 1. Remove hardware (indicated) that attaches the Seat Rail Assembly to the Rower Engine. Set the hardware safely aside for reassembly. 2. Carefully separate the Seat Rail Assembly and the Rower Engine. Disconnect the Data Cables and Heart Rate Cables NOTICE: Do not crimp the cables.
Page 31 Roller Wheel. Set them safely aside. 5. Installation is the reverse procedure. NOTICE: Do not crimp the cables. When you reinstall the seat, make sure that the Schwinn name on the seat points away from ™ the Rower Engine, so that the RPM Sensor Magnet is on the correct side of the Seat Rail.
Page 32: Shrouds
Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | © 2017 Nautilus, Inc. | Schwinn, the Schwinn Quality logo, Crewmaster, and Nautilus are trademarks owned by or licensed to Nautilus,Inc., which are registered or otherwise protected by common law in the United States and other countries.
Page 33 Note: Your machine may not match the image. For reference only. 1. Carefully remove the screws (indicated) that attach the Shrouds to the frame. Remove the bottom screws first. Set the hardware safely aside. 2. Remove the Shrouds and set them safely aside. NOTICE: Do not crimp the cables. 3. Installation is the reverse procedure. Install the top screws first. NOTICE: Do not crimp the cables.
Page 34: Stabilizer End Cap
Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | © 2017 Nautilus, Inc. | Schwinn, the Schwinn Quality logo, Crewmaster, and Nautilus are trademarks owned by or licensed to Nautilus,Inc., which are registered or otherwise protected by common law in the United States and other countries.
Page 35 Note: Your machine may not match the image. For reference only. 1. Place a static object (like a book or box) under the front Stabilizer. The static object should not be compressible. 2. Remove the 2 screws and footpad from the bottom of the Endcap. Set them safely aside.
Page 36 Nautilus, Inc., www.NautilusInc.com, 5415 Centerpoint Parkway, Groveport, OH 43125 U.S.A. - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | © 2017 Nautilus, Inc. | Schwinn, the Schwinn Quality logo, Crewmaster, and Nautilus are trademarks owned by or licensed to Nautilus,Inc., which are registered or otherwise protected by common law in the United States and other countries.
Page 37: Stabilizer Foot
Note: Your machine may not match the image. For reference only. Move the Seat to the front of the Seat Rail. Pull the Seat Rail Locking Pin (M) to release and raise the Seat Rail Assembly to the folded position. Make sure that you have a secure grip when raising the Seat Rail Assembly.
Page 38 6. Installation is the reverse procedure. NOTICE: Do not crimp the cables. 7. Inspect your machine to ensure that all hardware is tight and components are properly assembled. Do not use until the machine has been fully assembled and inspected for correct performance in accordance with the Owner’s Manual.

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