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Agami Tantra-2400 User Manual

Smart cloud managed mesh wi-fi router
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User Guide
tantra-2400
Smart Cloud Managed Mesh Wi-Fi Router
Agami Creations Pvt Ltd.
www.agami.io
info@agami.io
www.agami.io

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  • Page 1 User Guide tantra-2400 Smart Cloud Managed Mesh Wi-Fi Router Agami Creations Pvt Ltd. www.agami.io info@agami.io www.agami.io...
  • Page 2 All rights reserved. This document and its contents are proprietary and comprise legally protected subject matter belonging to Agami Creations Pvt. Ltd. and are loaned on the basis of a confidential relationship. All use, reproduction, and disclosure are strictly controlled and prohibited without the prior written consent of Agami Creations Pvt.

  • Page 3: Table Of Contents

    tantra 2400 User Guide Contents About this Guide ............................. 1 Acronyms ............................1 Hardware Overview ..........................2 Connections ............................2 Network Topology ........................... 3 Initial Connection and Configuration ...................... 4 LEDs ..............................4 Network Firewall Configuration ......................4 Configuration using Cloud Portal ......................5 Browser Version ..........................
  • Page 4 tantra 2400 User Guide Configuration using Mobile App ......................27 Supported Platforms ......................... 27 Creating a New Account ........................27 Logging in to the tantraWiFi Mobile App ..................28 Creating a Site ........................... 29 Configuring Devices .......................... 31 Adding Additional Devices ........................ 33 Managing the WLANs (SSIDs) ......................

  • Page 5: About This Guide

    tantra 2400 User Guide About this Guide This guide provides the information to get started and bring up the tantra 2400 unit, ready for installation and configuration. Acronyms Acronym Definition Access Point DHCP Dynamic Host Configuration Protocol Domain Name System Internet Protocol Internet Service Provider JSON...

  • Page 6: Hardware Overview

    2400 User Guide Hardware Overview Connections The following table lists the connections available in tantra-2400 AP. USB port Eth2/LAN 10/100/1000BASE-T Gigabit Ethernet port Eth1/WAN/PoE 10/100/1000BASE-T Gigabit Ethernet port with 802.3af-compliant Power over Ethernet (PoE) support Reset Reset button to restore the AP to its original factory...

  • Page 7: Network Topology

    2400 User Guide Network Topology The following figure shows a graphical representation of tantra-2400 AP deployment and management. Cloud Server Connection Home Gateway Power Connection Connection Power Source Client tantra-2400 AP Client Client Client Note: Eth1 represents WAN connection and Eth2 represents LAN connection.

  • Page 8: Initial Connection And Configuration

    2. Power on the device using the power adapter or PoE 3. Connect the WAN port of tantra-2400 (Eth1/WAN/PoE) to the LAN port of your broadband internet router at home The Eth1/WAN/PoE port connection can also provide power to the unit when connected Note: to a PoE enabled switch.

  • Page 9: Configuration Using Cloud Portal

    2400 User Guide Configuration using Cloud Portal The Cloud configuration portal is accessible at the following URL: • https://cloud.agami.io/login Browser Version The following table lists the supported browser version. Browser Version Google Chrome 65.0 Mozilla Firefox 59.0.2 Microsoft Internet...

  • Page 10: Logging In To The Cloud Configuration Portal

    tantra 2400 User Guide 6. Click Confirm. The account is created successfully. If you are a registered user, click Log in with existing account to access Cloud configuration Note: portal. Logging in to the Cloud Configuration Portal The Log In page provides access to the Cloud configuration portal. To log in to the cloud portal, follow the below steps.

  • Page 11: Adding Device Information

    tantra 2400 User Guide Note: Multiple site support is not available for Home users. Adding Device Information To set the location of the site and the serial number of the device, follow the below steps. Unique name must be provided for the location at home. If same names are provided for the Note: location, the user interface increments the name of the room by 1.

  • Page 12: Creating Wi-Fi Network

    tantra 2400 User Guide Creating Wi-Fi Network Private Network To create the private network, follow the below steps. 1. Enter the name of the network. Example: OpenWrt123. The name of the network can also be customized. Name of the private Wi-Fi network is used by Wi-Fi devices in your home to access the Note: network.

  • Page 13: Home Page

    tantra 2400 User Guide Home Page The Home page displays the Home site icon that allows you to navigate and view the list of devices configured in your home. 1. Click the icon. This takes you to the Home page where the Home site icon is displayed.

  • Page 14: Viewing Devices Details

    tantra 2400 User Guide Viewing Devices Details To view the device details, click the device name in the Devices list. Connecting Clients To add a wireless client to the Wi-Fi network that you had created, follow the below steps. 1. Select the SSID from the available Networks list. 2.

  • Page 15: Wireless Network Configuration

    tantra 2400 User Guide Wireless Network Configuration Service Set Identifier (SSID) defines the name of the Wi-Fi network. To configure the wireless networks, follow the below steps. 1. Click the Edit button on the left corner of the page. 2. The following screen is displayed, which allows you to edit the individual fields. Private and Confidential...

  • Page 16: Adding Additional Networks

    tantra 2400 User Guide Adding Additional Networks Additional network can be added to the existing list of wireless network. To add a wireless network, follow the below steps. 1. Click the group to which you have added devices and wireless network. Example: Home. 2.

  • Page 17: Wan And Lan Configuration

    tantra 2400 User Guide WAN and LAN Configuration The interface protocol for an access point (gateway mode) can either be DHCP, Static or PPPoE. The gateway mode receives the IP address, netmask, and default gateway from the DHCP. When using Static protocol, user must specify a valid IP address, netmask, gateway, and DNS server. When using PPPoE, user must specify the username and password.
  • Page 18 tantra 2400 User Guide 3. To change the Switch Mode, select either Gateway or Bridge from the drop-down. 4. Click Apply all and the mode gets changed. 5. To modify the advanced options, click the Show Advanced link on the bottom of the page. 6.

  • Page 19: Configuring Parental Control

    tantra 2400 User Guide 9. Under DHCP Server section, select Enable DHCP Server and enter Address pool size and Address pool start values. • Address pool start – Specifies the offset from the network address of the underlying interface. • Address pool size –...
  • Page 20 tantra 2400 User Guide 3. Click Apply. The newly created setting gets added to the table. 4. Click either of the (Edit) icons to set/modify the parental control parameters. Parental Control parameters are grouped under four different sections: • Clients – lists the client details, allows to add clients and remove already included clients.
  • Page 21 tantra 2400 User Guide To add or delete a client: 1. Select a member from the Members list. 2. Click the button. 3. In the Search Clients window, select the clients and click Add. 4. The selected client gets added to the Clients table. Private and Confidential...
  • Page 22 tantra 2400 User Guide 5. To delete a specific client, click the icon corresponding to that client. 6. Click Yes to confirm the deletion. 7. The client is removed from the Clients table. Private and Confidential...
  • Page 23 tantra 2400 User Guide To set the data usage limit: 1. Click Data Limit. 2. Enter the value for Allowed daily usage (in MB). This value sets the Megabytes of total traffic allowed per day. Note: The data limit value is the combined limit for all the clients of the member. 3.
  • Page 24 tantra 2400 User Guide To create schedules: 1. Click Time Limit. 2. Click the button and the Add Schedule window opens. 3. Enter a name for the schedule. 4. Select the time range using the slide menu. 5. Select the days of the week from the list for which the schedule has to be applied. 6.
  • Page 25 tantra 2400 User Guide To create filters: 1. Click Filters. 2. Enter a keyword in the text box and click the button. 3. The keyword gets added to the Keyword Filters table. The members will not be allowed to access the Websites with the domain containing this keyword.

  • Page 26: Tantra Mesh Configuration

    tantra 2400 User Guide tantra Mesh Configuration tantra Mesh software is a robust and an intuitive solution that allows multiple access points to easily form a wireless mesh network with minimal configuration. tantra Mesh Features • Platform agnostic: Mesh functions effectively and efficiently on any platform such as Windows, Linux, Mac, and Unix.

  • Page 27: Tantra Mesh Deployment

    tantra 2400 User Guide tantra Mesh Deployment tantra Mesh can be deployed as a Daisy chain topology or star topology. Home Client Client SSID Client Mesh Software Public or Private Mesh Access Point Root Node AP Mesh Access Point (Bridge Node) (Bridge Node) Home Gateway...

  • Page 28: Minimum Requirements For Tantra Mesh Deployment

    tantra 2400 User Guide In certain configurations, home gateway can also be a root node. It is configured as a Note: gateway while configuring the network settings for mesh in tantra cloud application. Minimum Requirements for tantra Mesh Deployment 1. There must be a minimum of two access points, one exit node and one mesh node to initiate the formation of a mesh network.

  • Page 29: Tantra Mesh Placement

    tantra 2400 User Guide 8. A WPA2 security key is created to ensure that other access points placed in your neighborhood do not access the mesh network that has been created in your house. 9. Based on the RSSI and the distance between the access points in different rooms of the house, an uninterrupted Wi-Fi connectivity is established.

  • Page 30: Upgrading Firmware

    tantra 2400 User Guide Upgrading Firmware The notification icon notifies you of any firmware update available. To update the firmware, follow the below steps. 1. Click the notification icon to view the available firmware update. 2. Click Update to upgrade the firmware for all the available devices. Private and Confidential...

  • Page 31: Configuration Using Mobile App

    tantra 2400 User Guide Configuration using Mobile App The tantraWiFi Mobile App is designed to monitor your Wi-Fi network using your mobile device. Download the tantraWiFi Mobile App, available from the App Store® (iOS) or Google Play™ Store (Android).The Mobile App provides extensive visibility into the health and performance of your network offering quality indicators and recommended resolutions to discovered issues.

  • Page 32: Logging In To The Tantrawifi Mobile App

    tantra 2400 User Guide Click Signup. The request is processed and a verification email is sent to the registered email address. 5. Click Confirm link in the mail. A new account is created. Logging in to the tantraWiFi Mobile App The Login page provides access to the tantraWiFi Mobile App and allows users to login and monitor their network.

  • Page 33: Creating A Site

    tantra 2400 User Guide Creating a Site Site defines a location like your home where your devices will be located and used for service. Site creation is the first step to proceed with the management of the network. To create a site and add devices, follow the below steps. 1.
  • Page 34 tantra 2400 User Guide 8. Enter the SSID of the Wi-Fi network and a unique password and click Save. 9. Click CREATE SITE. 10. The Devices page appears. Click button. 11. Enter the serial number, location and name of the device. Click Save. Note: The serial number is printed on the product label, available at the rear side of the tantra unit.

  • Page 35: Configuring Devices

    tantra 2400 User Guide Configuring Devices Follow the below steps to configure and make changes to the device parameters: 1. Log in to the tantraWiFi Mobile App. 2. Click on a device to go to the Device Details page. 3. Click the (edit icon).
  • Page 36 tantra 2400 User Guide 6. Click the icon to discard the changes made. The following information lists the fields appearing on this page and includes a general description and detailed specifications for each. Name of the access point. AP Name Location for the access point.

  • Page 37: Adding Additional Devices

    tantra 2400 User Guide LAN Interface protocol. Options are: • DHCP • Static When Static is selected, you will be allowed to configure Static IP, Netmask, Gateway, DNS Server values and the following DHCP Server parameters: • Enable DHCP Server •...

  • Page 38: Managing The Wlans (Ssids)

    tantra 2400 User Guide 4. Enter the Serial Number, Location and Unique name. Click Save. The additional device gets added. Managing the WLANs (SSIDs) Follow the below steps to monitor the WLANs. 1. Log in to the tantraWiFi Mobile App. 2.

  • Page 39: Tantrawifi Mobile App Monitoring

    tantra 2400 User Guide 7. After entering the details, click for the changes to take effect or click the icon to discard your changes. tantraWiFi Mobile App Monitoring This section describes the different procedures that can be performed using the tantraWiFi Mobile App to monitor the network.
  • Page 40 tantra 2400 User Guide 4. Click on Backhaul Speedtest to view the following details: − Download speed − Upload speed − Latency − Backhaul Speedtest runs speed test utility from the AP to the nearest available speed test server. Click Run Again button to run the test again. 5.
  • Page 41 tantra 2400 User Guide Device For more details on the device issues and recommended resolutions, refer the Issues section. 6. The Wi-Fi Utilization section displays the utilization chart for both 2.4 and 5 GHz radio frequencies. The Wi-Fi Utilization chart displays the following information: −...

  • Page 42: Running Speed Test

    tantra 2400 User Guide 9. You can click the Clients and the Wi-Fi tabs to get a list of connected clients and configured SSIDs. Running Speed Test The Tools page allows you to run the speed test. Follow the below steps to run the speed test. 1.

  • Page 43: Using The Tantra Mesh Placement Tool

    tantra 2400 User Guide 3. The Speed test result is displayed. 4. Click the icon to view the Speed test history. Using the tantra Mesh Placement Tool The Mesh Placement tool allows you to view the current placement status of your mesh nodes and determine if the mesh nodes are in the ideal RSSI ranges to provide good coverage.

  • Page 44: Configuring Parental Control

    tantra 2400 User Guide 4. Based on the suggestions, move the mesh nodes. After moving the nodes, click to verify if the mesh nodes are appropriately placed in the new location. When you click , the application checks and updates the status continuously for the next two minutes.
  • Page 45 tantra 2400 User Guide 6. Click on the created member to view the clients and manage the following parental control settings. − Usage Limit – allows to set the data usage limit for the day. − Filters – allows to add keyword filters to restrict access to specific Websites. −...

  • Page 46: Usage Limit

    tantra 2400 User Guide Usage Limit To set the data usage limit: 1. Click Daily Limit. 2. Enter the Update Daily Limit value. This value sets the Megabytes of total traffic allowed per day. Note: The data limit value is the combined limit for all the clients of the member. 3.

  • Page 47: Filters

    tantra 2400 User Guide Filters To create filters: 1. Click Keywords. 2. Click the (add icon). 3. Enter a keyword in the Add Keyword text box and click Add. 4. The keyword gets added to the Keyword Filters table. The members will not be allowed to access the Websites with the domain containing this keyword.

  • Page 48: Time Limit

    tantra 2400 User Guide Time Limit To create schedules: 1. Click Schedule. 2. Click the (add icon). 3. Enter a name for the schedule. Set the Start Time and End Time. Select the days of the week from the list for which the schedule has to be applied. 4.

  • Page 49: Wi-Fi Analytics Features

    tantra 2400 User Guide Wi-Fi Analytics Features Band Steering and AP Steering Band steering and AP steering described in this section are considered post-association. After the client associates with an AP, the system checks and performs steering based on the configured parameters.

  • Page 50: Power Optimization

    tantra 2400 User Guide Power Optimization Although primarily used as a method of mitigating coverage holes, transmit power changes can also be initiated to address low client signal strength issues. Private and Confidential...

  • Page 51: Troubleshooting

    tantra 2400 User Guide Troubleshooting This section provides information on the device and client specific issues, corresponding impact and recommended resolutions. Device Issues The following table elaborates on the access point specific issues. Issue Impact Recommendation High CPU usage on router Degraded service You might be running caused by heavy device...
  • Page 52 tantra 2400 User Guide Issue Impact Recommendation Temporary Low Memory Customer will not be able to To improve your router's detected on RG/Mesh make changes to RG/Mesh performance, power off and configuration power on your router/mesh High usage detected on Poor device Try connecting your devices on current 2.4 GHz channel...

  • Page 53: Client Issues

    tantra 2400 User Guide Issue Impact Recommendation Excessive reboots on Intermittent Wi-Fi Operation Your router/mesh is restarting RG/Mesh more often than usual. Please check if the power cable is securely connected, or try an alternate power socket. Client Issues The following table elaborates on the client specific issues. Issue Impact Recommendation...

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