Troubleshooting
This section describes how to solve common problems you might encounter when using your computer. Many problems have
simple solutions. Try these suggestions before visiting the Sony online support Web site at
for customers in USA, at
http://www.sony.ca/support
customers in Latin American countries or areas, or at
Computer
(page 108)
System Security
(page 115)
Battery
(page 117)
Internet
(page 119)
Networking
(page 121)
Optical Discs
(page 124)
Display
(page 129)
Printing
(page 131)
Microphone
(page 132)
Mouse
(page 133)
Speakers
(page 134)
Touch Pad
(page 135)
Keyboard
(page 136)
Floppy Disks
(page 137)
Audio/Video
(page 138)
Memory Stick Media
Peripherals
(page 140)
(page 139)
for customers in Canada, at
http://esupport.sony.com/ES/VAIO/BR/
http://esupport.sony.com/EN/VAIO/
http://esupport.sony.com/ES/VAIO/
for customers in Brazil.
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Troubleshooting
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