Sony BDV-E980W Operating Instructions Manual page 70

Sound
Symptom
There is no sound.
The Super Audio CD sound of a
component that is connected to
the HDMI (IN 1) or HDMI (IN
2) jack is not output.
There is no sound from the TV
via the HDMI (OUT) jack when
using the Audio Return Channel
function.
The system does not output
sound correctly when connected
to a set-top box.
Severe hum or noise is heard.
The sound loses stereo effect
when you play a CD.
The sound comes from the center
speaker only.
No sound or only a very low-
level sound is heard from the
surround speakers.
Distortion occurs in the sound of
a connected component.
70
GB
Problems and solutions
• The speaker cord is not connected securely.
• Check the speaker settings (page 49).
• HDMI (IN 1) and HDMI (IN 2) does not accept an audio format that contains
copy protection. Connect the analog audio output of the component to the
AUDIO (AUDIO IN L/R) jacks of the unit.
• Set [Control for HDMI] in [HDMI Settings] of [System Settings] to [On]
(page 63). Also, set [Audio Return Channel] in [HDMI Settings] of [System
Settings] to [Auto] (page 63).
• Make sure that your TV is compatible with the Audio Return Channel function.
• Make sure that an HDMI cable is connected to a jack on your TV that is
compatible with the Audio Return Channel function.
• Set [Audio Return Channel] in [HDMI Settings] of [System Settings] to [Off]
(page 63).
• Move your TV away from the audio components.
• Clean the disc.
• Select stereo sound by pressing
• Depending on the disc, the sound may come from the center speaker only.
• Check the speaker connections and settings (pages 20, 49).
• Check the surround setting (page 31).
• Depending on the source, the effect of the surround speakers may be less
noticeable.
• A 2 channel source is being played.
• Reduce the input level for the connected component by setting [Attenuate -
AUDIO] (page 61).
(page 43).